AppLink issues
Possible solution(s)
Possible cause(s)
Issue
SYNC in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Ensure the app is running on
your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login on the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open
their connection to SYNC,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, select that then
restart the app. If the app
does not have that option,
you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then
finding the particular app
and choosing 'Force stop.'
Don't forget to restart the
app afterwards, then select
"Find New Apps" on SYNC.
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Mustang (), enUSA, First Printing SYNC™ (If Equipped)
This system uses a four-corner strategy to
provide quick access to several vehicle
features and settings. The touchscreen
provides easy interaction with your cellular
phone, multimedia, climate control and
navigation system. The corners display any
active modes within those menus, such as
phone status or the climate temperature.
Note:
Some features are not available while
your vehicle is moving.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 30 minutes after
you switch the ignition off (and no doors
open).
PHONE
Press to select any of the following:
• Phone
• Quick Dial
• Phonebook
• History
• Messaging
• Settings
NAVIGATION
Press to select any of the following:
• My Home
• Favorites
• Previous Destinations
• Point of Interest
• Emergency
• Street Address
• Intersection
• City Center
• Map
• Edit Route
• Cancel Route
CLIMATE Press to select any of the following:
•
Driver Settings
• Recirculated Air
• Auto
• Dual
• Passenger Settings
• A/C
• Defrost SETTINGS
Press to select any of the following:
• Clock
• Display
• Sound
• Vehicle
• Settings
• Help HOME
Press to access your home
screen. Depending on your
vehicle ’s option package and software,
your screens may vary in appearance from
the descriptions in this section. Your
features may also be limited depending on
your market. Check with an authorized
dealer for availability. INFORMATION
Press to select any of the following:
• Services
• Travel Link
• Alerts
• Calendar
• Apps
ENTERTAINMENT
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Mustang (), enUSA, First Printing MyFord Touch
™ (If Equipped)E142607 E142613 E142608
Voice control
Standard interaction mode provides more detailed inter-
action and guidance. Advanced mode has less audible
interaction and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request. *
Confirmation Prompts
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these switched off.
Media Candidate Lists
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these switched off.
Phone Candidate Lists
This allows you to adjust the system ’s voice volume level.
Voice Control Volume
* Even with confirmation prompts switched off, the system may occasionally ask you to
confirm settings.
Media Player Press the Settings icon >
Settings > Media Player, then
select from the following: Media player
When this feature is on, the system automatically switches
to the media source upon initial connection. This allows
you to listen to music during the indexing process. When
this feature is off, the system does not automatically
switch to the inserted media source.
Autoplay
Select to connect, disconnect, add or delete a device. You
can also set a device as your favorite so that the system
automatically attempts to connect to that device at every
ignition cycle.
Bluetooth Devices
When this feature is on, the system automatically indexes
media on your connected Bluetooth device.
Index Bluetooth Audio
Devices
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Mustang (), enUSA, First Printing MyFord Touch
™
(If Equipped)E142607
Phonebook
C
History
D
Messaging
E
Settings
F
Hands-free calling is one of the main
features of SYNC. Once you pair your
phone, you can access many options using
the touchscreen or voice commands. While
the system supports a variety of features,
many are dependent on your cellular
phone ’s functionality.
At a minimum, most cellular phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone ’s compatibility, see
your phone ’s user manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca. Pairing Your Phone for the First
Time WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cellular phone with
SYNC. This allows you to use your phone
in a hands-free manner.
Note:
Put the transmission in park (P).
Switch on your vehicle ignition and the radio.
1. Touch Add Phone in the upper left
corner of the touchscreen. Find SYNC
appears on the screen, and instructs
you to begin the pairing process from
your device.
2. Make sure that Bluetooth is set to
On
and that your cellular phone is in the
proper mode. See your phone ’s manual
if necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
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Mustang (), enUSA, First Printing MyFord Touch
™
(If Equipped)
3. If prompted to enter a PIN on your
device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone ’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone.
5. The display indicates when the pairing
is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your phone's
manual and visit the website.
Pairing Subsequent Phones
Note: Put the transmission in park (P).
Switch on your vehicle ignition and the radio.
1. Press the Phone corner of the
touchscreen > Settings > BT Devices
>
Add Device.
2. Make sure that Bluetooth is set to
On
and that your cellular phone is in the
proper mode. See your phone ’s manual
if necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone ’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone.
5. The display indicates when the pairing
is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your phone's
manual and visit the website. Making Calls Press the voice button on your
steering wheel controls. When
prompted, say, "Call
or say "Dial", then the desired number. To end the call or exit phone
mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available. Accept the call by pressing
Accept
on the touchscreen or
by pressing the phone button on
your steering wheel controls.
Reject the call by pressing
Reject on the
touchscreen or by pressing and holding the
phone button on your steering wheel
controls.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on your
touchscreen to select from the following
options:
Phone
Touch this button to access the on-screen
numerical pad to enter a number and place
a call. During an active call, you can also
choose to:
• Mute the call.
• Put the call on hold.
• Turn on the privacy feature.
• Join two calls.
• End the call.
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Mustang (), enUSA, First Printing MyFord Touch
™
(If Equipped)E142599 E165966 E165966
Information Messages..................................91
Adaptive Cruise Control...................................... 91
AdvanceTrac ™...................................................... 92
Airbag........................................................................\
92
Alarm........................................................................\
93
Battery and Charging System......................... 93
Blind Spot Information and Cross Traffic Alert System..................................................... 94
Collision Warning System................................. 94
Doors and Locks................................................... 94
Fuel........................................................................\
.... 95
Hill Start Assist..................................................... 95
Keys and Intelligent Access.............................. 95
Maintenance.......................................................... 96
MyKey....................................................................... 96
Park Aid.................................................................... 97
Park Brake............................................................... 97
Remote Start.......................................................... 97
Seats........................................................................\
. 98
Starting System ................................................... 98
Steering System................................................... 98
Tire Pressure Monitoring System................... 99
Traction Control................................................... 99
Transmission......................................................... 99
Installing Child Seats
.....................................19
Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 23
Instrument Cluster
.........................................77
Instrument Lighting Dimmer.....................69
Vehicles With Front Fog Lamps..................... 69
Vehicles Without Front Fog Lamps...............70
Interior Lamps...................................................71 Map Lamps.............................................................. 71
Interior Luggage Compartment Release...........................................................60
Interior Mirror
....................................................75
Auto-Dimming Mirror.......................................... 75
Introduction.........................................................7 J
Jump Starting the Vehicle.........................193
Connecting the Jumper Cables..................... 193
Jump Starting...................................................... 194
Preparing Your Vehicle...................................... 193
Removing the Jumper Cables........................ 194
K
Keyless Starting..............................................121 Ignition Modes....................................................... 121
Keys and Remote Controls.........................45
L
Lighting Control..............................................68 Headlamp Flasher............................................... 68
High Beams............................................................ 68
Lighting..............................................................68
Limited Slip Differential
.............................139
Traction-Lok ™ and TORSEN™ Axles (if
equipped)......................................................... 139
Load Carrying.................................................168
Load Limit.......................................................168 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 172
Vehicle Loading - with and without a Trailer................................................................. 168
Locking and Unlocking
.................................56
Activating Intelligent Access ........................... 57
Autolock Feature.................................................. 58
Auto Relock............................................................ 58
Battery Saver......................................................... 59
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 59
Key Blade................................................................ 58
Luggage Compartment..................................... 60
Power Door Locks................................................ 56
Remote Control.................................................... 56
Smart Unlocks ...................................................... 57
Locks
...................................................................56
Lug Nuts See: Changing a Road Wheel....................... 260
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Mustang (), enUSA, First Printing Index