What's Playing?
At any time during playback, you can press
the voice button and ask the system what
is playing. The system reads the metadata
tags (if populated) of the current track.
Media Voice Commands Press the voice button. When
prompted, say "USB" or "iPod",
and then any of the following:
Description and action
Command
Pauses device playback.
"Pause"
Resumes device playback.
"Play"
Commands inside the "< >" are dynamic, which means it
could be the name of anything such as album, artist or
song. This voice command is not available until indexing
is complete on your device.
"Play album
name>"
Play all media on the device from the first track to the last.
"Play all"
Commands inside the "< >" are dynamic, which means it
could be the name of anything such as album, artist or
song. This voice command is not available until indexing
is complete on your device.
"Play artist "
Commands inside the "< >" are dynamic, which means it
could be the name of anything such as album, artist or
song. This voice command is not available until indexing
is complete on your device.
"Play genre "
Commands inside the "< >" are dynamic, which means it
could be the name of anything such as album, artist or
song. This voice command is not available until indexing
is complete on your device.
"Play playlist
name>"
Plays the next track on the current media.
"Play next track"
Plays the previous track on current media.
"Play previous track"
Creates a playplan of similar genre to the one currently
playing.
"Play similar music"
Commands inside the "< >" are dynamic, which means it
could be the name of anything such as album, artist or
song. This voice command is not available until indexing
is complete on your device.
"Play song "
"Repeat off" Repeats the current track.
"Repeat one"
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Description and action
Command
Plays the current playplan in a random order. (Not all
devices support this command.)
"Shuffle all"
"Shuffle off"
"What's playing?" or "What's this?"
Examples of USB Commands
SYNC provides the user with many intuitive
ways to find and play a song using voice.
For example, if we have a song called
"Penny Lane" from the album "Magical
Mystery Tour" we can say the following to
play this song:
• Play song "Penny Lane".
• Play "Penny Lane".
If we wanted to play the entire album, we
can say:
• Play album "Magical Mystery Tour".
• Play "Magical Mystery Tour".
Bluetooth Audio
The system is also capable of playing
music from your cellular phone through
Bluetooth. To switch on Bluetooth audio, use the AUX
or SOURCE button. You can also press
the voice button and, when prompted, say,
"Bluetooth audio". "BLUETOOTH AUDIO"
"Pause""Play"
"Play next track"
"Play previous track"
Media Menu Features
The media menu allows you to select how
to play your music (such as by artist, genre,
shuffle or repeat), find similar music or
reset the index of your USB devices.
1. Press
AUX to select USB playback.
2. Select Options to enter the media menu, and then any of the following:
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Description and action
Display
Choose to have the system play your music in random
order. Once you make your choice, it remains on until you
switch it off.
Shuffle
Choose to have the system repeat the current track. Once
you make your choice, it remains on until you switch it off.
Repeat track
You can play music similar to the current type of music in
the playlist. The system uses metadata information of
each track to compile a playlist, creates a new list of similar
tracks, and then begins playing that list. (Each track must
have populated metadata tags for this feature.)
Similar music
With some devices, unpopulated metadata tags make
the tracks unavailable for voice recognition, play menu or
this option. However, if you place these tracks onto your
playing device in mass storage device mode, they are
available for voice recognition, play menu and this option.
The system places unknowns into any unpopulated
metadata tag.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
Reset SYNC USB
Accessing Your USB Song Library
Using Voice Commands
You can access and view your USB songs
using voice commands.
1. Plug the device into your vehicle's USB
port.
2. Press the voice button and when prompted, say any of the following
commands: Accessing and viewing USB media
"Browse all albums""Browse all artists"
"Browse all genres"
"Browse all playlists" Accessing and viewing USB media
"Browse all songs"
"Browse album " "Browse artist "
"Browse genre "
"Browse playlist "
Using the System Menu
1. Plug the device into your vehicle's USB
port.
2. Press the AUX button to select USB
playback.
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3. Select Browse USB. If there are no
media files to access, the display
indicates there is no media. If there are media files, you have the following
options: Description and action
Display
Play all indexed media files from your device one at a time
in numerical order.*
Play all
Press the OK button to select. The first track title appears
in the display.
Access your playlists (from formats like ASX, M3U, WPL,
or MTP).*
Playlists
1. Press the OK button to select.
2. Scroll to select the desired playlist, and then press the
OK
button.
Search for and play a specific indexed track. *
Songs
1. Press the
OK button to select.
2. Scroll to select the desired track, and then press the OK
button.
Sort all indexed media files by artist. The system then lists
and plays all artists and tracks alphabetically. *
Artists
1. Press the
OK button to select.
2. Scroll to select the desired artist, and then press the OK
button.
Sort all indexed media files by album. *
Albums
1. Press the
OK button to select.
2. Scroll to select the desired album, and then press the
OK
button.
Sort all indexed media files by genre (category) type. *
Genres
1. Press the
OK button to select.
2. Scroll to select the desired genre, and then press the
OK
button.
Browse all supported media files on your media player
connected to the USB port. You can only view media files
that are compatible with SYNC. (Other files are not
visible.)
Browse USB
1. Press the
OK button to select.
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Description and action
Display
2. Scroll to browse indexed media files on the device, and
then press the OK button.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
Reset USB
* You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.
USB 2
(If Equipped)
Your vehicle may come equipped with an
additional USB port. If so, USB 1 will be
located at the front of the vehicle at the
bottom of the instrument panel. USB 2 will
be located inside the storage compartment
of the vehicle's center console.
You can plug in an additional USB device
into the second USB port. To switch
between the two connected USB devices
using voice commands, say, "USB1" or
"USB2". Saying "USB" defaults to the most
recently played USB device.
Note: SYNC only supports one connected
iOS (Apple) devices at a time (whichever
one you plug in first). When you connect a
second iOS device, the systems charges it,
but does not support playback from it.
Line In Audio
To access the Line In audio source, start a
voice session and say, "Line in" or "Aux".
Bluetooth Devices and System
Settings
You can access these menus using the
audio display. See
Using SYNC™ With
Your Phone (page 403). Voice Commands for Audio
Sources
Your voice system allows you to change
audio sources with a simple voice
command. Press the voice button and say,
"Audio" when prompted, and
then any of the following
commands: "AUDIO"
"AM"
"AM1"
"AM autoset" or "AM2"
"Bluetooth
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"AUDIO"
"USB"
"What's playing" "Help"
Radio Voice Commands If you are listening to the radio,
press the voice button, and then
any of the commands in the
following table. If you are not listening to
the radio, press the voice button and, after
the tone, say, "Radio", and then any of the
following voice commands: "RADIO"
"AM"
"AM1"
"AM autoset" or "AM2" "AM <530-1710>"
"AM preset "
"AM [1] [autoset] preset " "FM"
"FM1"
"FM autoset" or "FM2" "FM <87.9-107.9>"
"FM [autoset] preset "
"FM HD <1-7>" "FM1 preset "
"FM2 preset " "HD <1-7>" "RADIO"
"Preset " "Tune""Help"
Sirius Satellite Radio Voice Commands If you are listening to Sirius
satellite radio, press the voice
button, and then any of the
commands in the following table. If you
are not listening to Sirius satellite radio,
press the voice button and, after the tone,
say, "Sirius", and then any of the following
voice commands: "SIRIUS"
"<0-233>" "SAT"
"SAT1"
"SAT2"
"SAT3"
"Preset "
"SAT1 preset "
"SAT2 preset "
"SAT3 preset " "Tune""Help"
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CD Voice Commands
If you are listening to a CD, press
the voice button, and then any
of the commands in the
following table. If you are not listening to
a CD, press the voice button and, after the
tone, say, "CD", and then any of the
following voice commands: "CD"
"Pause" "Play"
"Play next track"
"Play previous track" "Play track <1-512>"
"Repeat" *
"Repeat folder" "Repeat off"
"Repeat track" "CD"
"Shuffle" *
"Shuffle CD"
"Shuffle folder" "Shuffle off"
* You need to indicate to the system which
track or folder to repeat or shuffle when
using these commands.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information. Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
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Phone issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a limitation on
your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
I am having trouble
connecting my phone to
SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
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