2015 CHRYSLER 300 User Guide

Uconnect® ACCESS
Uconnect® Access — If Equipped (Available On Uconnect® 8.4A/8.4AN
—U.S.ResidentsOnly)
WARNING!
ALWAYS drive safely with your hands on the steering wheel. You have full responsibility and
assume all risks related to the use of the Uconnect® features and applications in this vehicle.
Only use Uconnect® when it is safe to do so. Failure to do so may result in an accident involving
serious injury or death.
Uconnect® Access enhances your ownership and driving experience by connecting your vehicle
with a built-in cellular connection. With Uconnect® Access, you can:
• Place a call to a local 9-1-1 Operator for emergency assistance.
•Remotelylock/unlockyourdoorsandstartyourvehiclefromvirtuallyanywhere,usingthe
Uconnect® Access App from your smartphone. You can also do so by logging into Mopar
Owner Connect, or by calling Uconnect® Care. (Vehicle must be within the United States and
have network coverage).
•TurnyourvehicleintoaWiFiHotspotandconnectyourdevicestotheinternet.
•Receivetextoremailnotificationsifyourvehicle'stheftalarmgoesoff.
•Receivestolenvehicleassistance,usingGPStechnologytohelpauthoritieslocateyour
vehicle if it is stolen.
•Listentoyourtextmessagesorsendfree-formtextmessageswithyourvoicewhilekeeping
your hands on the wheel, using the Voice Texting feature. Requires a cell phone that supports
Bluetooth Message Access Profile (MAP).
•Searchforplacestoeat,shop,relaxandplaywithYelp®,usingyourvoiceoron-screenmenu.
Then navigate to them (navigation standard on Uconnect® 8.4AN, optional on Uconnect®
8.4A).
•GetoperatorassistanceusingtheASSISTbuttononyourinteriorrearviewmirror.
Before you drive, familiarize yourself with the easy-to-use Uconnect® Access.
1. The ASSIST and 9-1-1 buttons are located on your rearview mirror. The ASSIST button is used
for contacting Roadside Assistance, Vehicle Care and Uconnect® Care. The 9-1-1 button
connects you to emergency services.
NOTE:
Ve h i c l e s s o l d i n C a n a d a a n d M e x i c o D O N O T h a v e 9 - 1 - 1 C a l l s y s t e m c a p a b i l i t i e s . 9 - 1 - 1 o r
other emergency line operators in Canada and Mexico may not answer or respond to 9-1-1
system calls.
2. The Uconnect® “Apps” button on the menu bar at the bottom right corner of the radio
touchscreen. This is where you can begin your registration process, manage your Apps and
purchase WiFi on demand.
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3. The Uconnect® Voice Command and Uconnect® Phone buttons are located on the left side of
your steering wheel. These buttons let you use your voice to give commands, make phone
calls, send and receive text messages hands-free, enter navigation destinations, and control
your radio and media devices.
Included Trial Period For New Vehicles
Yo u r n e w v e h i c l e m a y c o m e w i t h a n i n c l u d e d t r i a l p e r i o d f o r u s e o f t h e U c o n n e c t ® A c c e s s
Services starting at the date of vehicle purchase (date based on vehicle sales notification from
your dealer).To a c t i v a t e t h e t r i a l , y o u m u s t f i r s t r e g i s t e r w i t h U c o n n e c t ® A c c e s s. After the
trial period, if you wish to continue your Uconnect® Access Services you can choose to purchase
a subscription.
Features And Packages
•Afterthetrialperiod,youcansubscribetocontinueyourservicebyvisitingtheUconnect®
Store located within the Mopar Owner Connect website moparownerconnect.com. If you
need assistance, U.S. residents can call Uconnect® Care at 1-855-792-4241 .
•Forthelatestinformationonpackagesandpricinginformation:U.S.residentsvisit
DriveUconnect.com.
Uconnect® Access Registration (Uconnect® 8.4A/8.4AN, U.S. 48
Contiguous States, Alaska And Hawaii)
To u n l o c k t h e f u l l p o t e n t i a l o f U c o n n e c t ® A c c e s s i n y o u r v e h i c l e , y o u f i r s t n e e d t o r e g i s t e r w i t h
Uconnect® Access.
1. From the parked vehicle with the radio touchscreen powered on, select the “Apps” button
located near the bottom right-hand corner of the radio touchscreen.
NOTE:
Should you require assistance anytime during the registration process, simply call Uconnect®
Care at 1-855-792-4241 .
2. Press “Start” on the reminder screen or select “Uconnect Registration” under the “All Apps” or
“Favorites Apps” tab on the Apps list.
3. The Uconnect® Access Registration App will open and display step-by-step instructions to
start your registration.
4. Enter your email address into the radio touchscreen.
5. A message will display on the touchscreen indicating your email submission was accepted. In
afewminutes,youwillreceiveanemailwhichwillallowyoutoregisteryourvehiclefor
Uconnect® Access. You should open this email and begin your Uconnect® Access registration
within 72 hours.
6. Check for an email from Uconnect® Access that contains your personalized registration link.
If you don't see it, check your spam or junk mail folder. Open the email and click on the link to
continue registering.
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NOTE:
For security reasons, this link is valid for 72 hours from the time you’ve submitted your email
address into the radio touchscreen. If the link has expired, simply re-enter your email address into
the Uconnect® Registration App on the radio touchscreen to receive another link. The secured
registration link will take you through the Uconnect® Access registration process step by step.
7. To unlock the full potential of Uconnect® Access in your vehicle, you will need to create or
validate an existing Mopar Owner Connect account previously (Owner Center). Uconnect®
along with Mopar Owner Connect have joined forces to create one destination to manage all
of your vehicle needs, from managing your Uconnect® Access account, to tracking service
history and finding recommended accessories for your vehicle. If you already have a Mopar
Owner Connect account, log in to the website with your existing username/email and
password. For assistance with this web based registration process, call Uconnect® Care at
1-855-792-4241 .
8. Once you are logged in to your Mopar Owner Connect account, you will create a personal
Uconnect® Security PIN. The Uconnect® Security PIN will be required to authenticate you
when accessing your account via Uconnect® Care or performing any remote services such as
Remote Door Lock/Unlock, Remote Horn & Lights or Starting and Stopping the engine.
9. If your vehicle qualifies for a trial package it will be presented. Simply agree to the Uconnect®
Terms of Service (checkbox) and then select the “Start Service” button.
At this point your vehicle is registered with Uconnect® Access. Continue to set up Via Mobile.
Apps will be downloaded the next time you start your vehicle. If the Apps have not appeared after
24 hours, please contact Uconnect® Care.
Download The Uconnect® Access App
The Uconnect® Access smartphone app allows you to remotely lock or unlock your doors, start
your engine (if equipped) and activate your horn and lights from virtually anywhere. The
smartphone app also features Via Mobile (if equipped) which uses your smartphone’s data plan
to access your personal Pandora®, iHeartRadio, Slacker Radio and Aha™ by HARMAN accounts
and control them using your vehicle touchscreen.
The Uconnect® Access app is only compatible with select iPhone® and Android smartphones.
Visit UconnectPhone.com or call 1-877-855-8400 to confirm that your smartphone is compatible
with Uconnect®. Once you’ve confirmed your smartphone is compatible, Android and iPhone®
users should visit their respective app store and search for “Uconnect Access” to download the
app.
Set Up Your Via Mobile Profile — If Equipped
Setting up your Via Mobile profile means entering your login information for each App so that
they can work in your vehicle. Complete your Via Mobile Profile online during registration of your
Uconnect® Access system. Access this pageby logging into your Mopar Owner Connect
account (moparownerconnect.com), going to Edit Profile, then Via Mobile Profile.
If you already have an account with these Apps, scroll down and press the “Link” button to enter
your information. If you do not have an account, you can create a new one.
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Aha™ by HARMAN (www.aharadio.com)
•EnteryouremailaddressandpasswordforAha™,orcreateanewAha™account.
•YoucanlinkyourFacebook,TwitterorSlackeraccountsontheAha™website.
iHeartRadio (www.iHeartRadio.com)
•EnteryouremailaddressandpasswordforiHeartRadio,orcreateanewiHeartRadioaccount.
•Select“Activate”tocontinue,
• Select “Close” to complete activation.
Pandora® (www.pandora.com)
•EnteryourPandora®username/emailaddressandpassword,thenclick“Save.”
• Create a new Pandora® account.
Slacker Radio (www.slacker.com)
•EnteryourSlackerusername/emailaddressandpassword,thenclick“Save.”
•CreateanewSlackerRadioaccount.
Invite family and friends to use the Via Mobile Apps in your vehicle by setting up their own Via
Mobile profile.
Renewing Subscriptions And Purchasing WiFi Hotspot (Uconnect®
8.4A/8.4AN, U.S. 48 Contiguous States And Alaska)
Subscriptions, and WiFi Hotspot, can be purchased from the Uconnect® Store within your
vehicle, and online at Mopar Owner Connect. If you need help push the ASSIST button on the
rearview mirror, then select Uconnect® Care (or dial 1-855-792-4241 ).
Purchasing Online
Yo u c a n r e n e w y o u r s u b s c r i p t i o n t o a p a c k a g e o r p u r c h a s e W i F i f r o m t h e M o p a r O w n e r C o n n e c t
website. You must first set up a Uconnect® Access Payment Account online. Log into
moparownerconnect.com
1. Log In to the Mopar Owner Connect website (moparownerconnect.com) with your
username/email and password.
2. Click on the “Shop” tab, then click on the Uconnect® Store.
3. From the Uconnect® Store, select the item you wish to purchase.
4. This will launch the selected item into purchase mode along with providing additional
information.
5. The Uconnect® Store will display a “Purchase Overview” message confirming the financial
details of your purchase. Click the “Purchase” key to continue.
6. The Uconnect® Store will ask you to “Confirm Payment” using your default payment method
on file in your Payment Account. Click the “Complete” key to continue.
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7. The Uconnect® Payment Account will then ask for your “Payment Account PIN,” which you
established when setting up your Uconnect® payment account. After entering this four digit
PIN, click the “Complete” key to make the purchase.
8. You will receive a confirmation message that your purchase has been submitted. Click the
“OK” button to end the process.
Purchasing WiFi Hotspot While In Your Vehicle
Yo u m u s t s e t u p a U c o n n e c t ® A c c e s s P a y m e n t A c c o u n t o n l i n e ( l o g i n t omoparownerconnect.com,
go to Edit Profile, then Uconnect® Payment Account, to set up and manage your Payment
Account).
1. To purchase WiFi while in your vehicle, ensure the vehicle is running and in Park. Press the“Apps” button on the touchscreen, then select WiFi within the “Apps” menu. Follow theon-screen instructions. When asked for your payment PIN, use the 4-digit PIN you establishedwhen setting up your payment account on Mopar Owner Connect.
NOTE:
This may be different than the Uconnect® Security PIN you established for using features such as
Remote Vehicle Start. After purchasing WiFi, it may take up to 30 minutes (with the vehicle
running) before the WiFi will be active in your vehicle.
2. Select WiFi again, then note the hotspot name. Select this network when connecting devicesto the hotspot. Also click on View/Edit Passphrase, then note the security passphrase you willneed to connect to the network on each device.
If your devices cannot see the WiFi Hotspot network after 30 minutes, please contact Uconnect®
Care by pushing the ASSIST button on the rearview mirror, or by calling 1-855-792-4241 .
Using Uconnect® Access
Getting Started With Apps
Applications (Apps) and features in your Uconnect® Access system deliver services that are
customized for the driver and are certified by FCA US LLC. Two different types are:
1.Built-In Features—usethebuilt-in3GCellularNetworkonyourUconnect®8.4ANradio.
2.Uconnect® Access Via Mobile(if equipped) — Via Mobile uses the Uconnect® Access app
and your smartphone's data plan to access your personal Pandora®, iHeartRadio, Aha™ by
HARMAN and Slacker Radio accounts from the vehicle and control them using the vehicle
touchscreen. Customer’s data plan charges will apply. Available on Uconnect® 8.4A and
8.4AN Radios (if equipped).
Get started with your Uconnect® Access apps by pressing the Uconnect® “Apps” button on the
menu bar at the bottom right corner of the radio touchscreen. Available apps and features are
organized by the tabs on the left of the screen:
Favorite Apps—This is the default screen when you first press the “Apps” button on the touchscreen,
and is a good place to put the apps you use most frequently. To make an App a “favorite”, press the
“settings” button on the touchscreen to the right of the app, and select “Make a favorite.”
All Apps—OrganizesyourUconnect®Accessapps(whenavailable).
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Running Apps— Press this tab to see which apps are currently running.
Maintaining Your Uconnect® Access Account
Reinstalling An App (Uconnect® 8.4A/8.4AN)
Yo u c a n e a s i l y c o r r e c t m a n y A p p l i c a t i o n r e l a t e d i s s u e s y o u m a y b e e x p e r i e n c i n g b y r e s e t t i n g t h e
App back to the factory setting. From the vehicle’s radio touchscreen, complete the following
steps:
1. Press the Uconnect® “Apps” button and open the Uconnect® Store. Go to My Apps.
2. In My Apps, select “Settings,” then “Reinstall App.” Press “Continue.”
3. Your Apps have been successfully re-installed.
Canceling Your Subscription
Should you want to cancel your subscription, you can remove your account information using the
same procedure contained in the Selling Your Vehicle section.
Favorite Apps
1 — Category Tabs2 — Apps Button
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Selling Your Vehicle
When you sell your vehicle, we recommend that you remove your Uconnect® Access Account
information from the vehicle. You can do this using the radio touchscreen in the vehicle or on the
Mopar Owner Connect website (moparownerconnect.com). Removing your account informa-
tion cancels your subscription and makes your vehicle factory-ready for a new owner/subscriber.
1. From your vehicle’s radio touchscreen, select “Uconnect® Store” from the Apps Menu.
2. Select “My Apps,” then “Settings.” Press “Remove Uconnect® Account.”
3. Enter your Uconnect® Security PIN, and select “Continue.”
For additional information on Uconnect®:
•U.S.residents-visitDriveUconnect.comorcall1-877-855-8400.
•CanadianResidents-visitDriveUconnect.caorcall,1-800-465-2001(English)or
1-800-387-9983 (French).
Built-In Features (Uconnect® 8.4A/8.4AN)
CAUTION!
•Ignoringtherearviewmirrorlightcouldmeanyoumaynothave9-1-1Callserviceif
needed. If the rearview mirror light is illuminated, have an authorized dealer service the
9-1-1 Call system immediately.
•TheOccupantRestraintController(ORC)turnsontheAirBagWarningLightonthe
instrument panel if a malfunction is detected in any part of the air bag system. If the Air
Bag Warning Light is illuminated, the air bag system may not be working properly and the
9-1-1 system may not be able to send a signal to a 9-1-1 operator. If the Air Bag Warning
Light is illuminated, have an authorized dealer service your vehicle immediately.
•Ifanyoneinthevehiclecouldbeindanger(e.g.,fireorsmokeisvisible,dangerousroad
conditions or location), do not wait for voice contact from a 9-1-1 operator. All occupants
should exit the vehicle immediately and move to a safe location.
•Donotaddanyaftermarketelectricalequipmenttothevehicle’selectricalsystem.This
may prevent your vehicle from sending a signal to initiate an emergency call. To avoid
interference that can cause the 9-1-1 Call system to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING DURING OR AFTER AN ACCI-
DENT), THE UCONNECT® FEATURES, APPS AND SERVICES, AMONG OTH-
ERS, WILL NOT OPERATE.
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1.Assist Call— The rearview mirror contains an ASSIST push button which (once registered)
automatically connects the vehicle occupants to one of these predefined destinations for
immediate support:
•Roadside Assistance Call— If you get a
flat tire, or need a tow, you’ll be con-
nected to someone who can help any-
time. Additional fees may apply. Addi-
tional information in this section.
•Uconnect® Access Care— In vehicle
support for Uconnect® Access System,
Apps and Features.
•Vehicle Care—Totalsupportforyour
FCA US LLC vehicle.
2.Emergency 9-1-1 Call (If Equipped)—
The rearview mirror contains a 9-1-1 button
that, when pressed, may place a call from
your vehicle to a local 9-1-1 operator to re-
quest help from local police, fire or ambu-
lance personnel. If this button is accidentally pushed, you will have 10 seconds to stop the call.
To cancel, push the 9-1-1 Call button again or press the “cancel” button shown on the
touchscreen. After 10 seconds has passed, the 9-1-1 call will be placed and only the 9-1-1
operator can cancel it. The LED light on the rearview mirror will turn green once a connection
to a 9-1-1 operator has been made. The green LED light will turn off once the 9-1-1 call is
terminated. Have an authorized dealer service the vehicle if the rearview mirror light is
continuously red. On equipped vehicles, this feature requires a functioning electrical system
and wireless coverage to function properly.If a connection is made between a 9-1-1
operator and your vehicle, you understand and agree that 9-1-1 operators may, like any
other 9-1-1 call, record conversations and sounds in and near your vehicle upon connec-
tion.
3.Roadside Assistance (If Equipped)—Ifyourvehicleisequippedwiththisfeatureandwithin
wireless range, you may be able to connect to Roadside Assistance by pushing the “ASSIST”
button on the rearview mirror. You will be presented with Assist Care options. Make a selection
by pressing the prompts displayed on the radio. If Roadside Assistance is provided to your
vehicle, you agree to be responsible for any additional roadside assistance service costs that
you may incur. To provide Uconnect® Services to you, we may record and monitor your
conversations with Roadside Assistance, Uconnect® Care or Vehicle Care, whether such
conversations are initiated through the Uconnect® Services in your vehicle, or via a landline or
mobile telephone, and may share information obtained through such recording and monitor-
ing in accordance with regulatory requirements. You acknowledge, agree and consent to any
recording, monitoring or sharing of information obtained through any such call recordings.
ASSIST/9-1-1 Buttons
1 — ASSIST Button2 — 9-1-1 Button
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