2014 TESLA MODEL S change time

Child Safety Seats
SAFETY INFORMATION9
Child Safety SeatsGuidelines for Seating Children
Your Model S seat belts in the front and second row seats are designed for adults and larger children.
You must restrain infants and small children in the second row seats only, and you must use a suitable
child safety seat appropriate for the child’s age, weight, and size. Carefully follow the instructions
provided by the manufacturer of the child safety se at. Never use child safety seats in the front row
passenger seat.
If your Model S is equipped with Tesla built-in rear facing child seats, these seats are child safety
seats and are designed only for children within a specific height and weight range (see page 14).
Choosing a Child Safety Seat
All children age 12 and under should ride in the rear (second row) seats. Always use a child safety
seat suitable for a young child’s age and weight.
CAUTION: Laws that govern how and where chil dren should be carried when traveling in a
vehicle are subject to change. It is the driver’s re sponsibility to keep up to date on, and comply
with, all current regulations in th e region(s) where Model S is driven. To check the child passenger
safety laws for your state, go to: http://www.ghsa.org/html/stateinfo/laws/childsafety_laws.html.
InfantsToddlersYoung children
Age Birth to 1 year* Over 1 year* 4 years and older, and less
than 57” (145 cm) tall
Weight Up to at least 20 lbs
(9 kg)* Over 20 lbs (9 kg)
(minimum) and up to
40 lbs (18 kg)*Over 40 lbs (18 kg)
Ty p e o f c h i l d
safety seat
Rear facing (or
convertible) Forward facing (or
convertible)*Belt retained booster seat
Seat position Rear facing only* Forward facing*
Forward facing
Recommended
attachment
methodIf combined weight of
child and safety seat is up
to 65 lbs (29 kg), attach
the safety seat using
either LATCH (lower
anchor only) or the seat
belt only.**
If combined weight of
child and safety seat is
over 65 lbs (29 kg),
attach the safety seat
using the seat belt only.** If combined weight of
child and safety seat is up
to 65 lbs (29 kg), attach
the safety seat using
either LATCH (both lower
anchors and top tether
anchor), or the seat belt
and upper tether strap.**
If combined weight of
child and safety seat is
over 65 lbs (29 kg),
attach the safety seat
using the seat belt and
upper tether strap.**Attach booster seats
using the seat belt only.
* Many child safety seats currently available allow childr
en to ride rear-facing using the child safety seat’s
integrated 5-point harness for a longer period of time BASED UPON SPECIFIC HEIGHT AND WEIGHT LIMITS.
Keep your child in a rear facing seat for as long as possible. CHECK THE CHILD SAFETY SEAT
MANUFACTURER’S INSTRUCTIONS AND CA REFULLY FOLLOW ALL INSTRUCTIONS.
**Subject to instructions provided by the child safety seat manufacturer.
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Warranty (North America)Warranty (North America)
36MODEL S
Although Tesla does not require you to perform all service or repairs at a Tesla Service Center or
Tesla authorized repair facility, this New Vehicle Limited Warranty may be voided or coverage may
be excluded due to improper maintenance, service or repairs. Tesla Service Centers and Tesla
authorized repair facilities have special training, expertise, tools and supplies with respect to your
vehicle and, in certain cases, may employ the only persons or be the only facilities authorized or
certified to work on certain parts of your vehicle. Tesla strongly recommends that you have all
maintenance, service and repairs done at a Tesla Serv ice Center or Tesla authorized repair facility in
order to avoid voiding, or having coverage excluded under, this New Vehicle Limited Warranty.
The following will also void this New Vehicle Limited Warranty:
• Vehicles that have had the VIN defaced or alte red or the odometer or other related system
disconnected, altered or rendered inoperative so th at it is difficult to determine the VIN number
or actual mileage;
• Vehicles that have been labeled or branded as dismantled, fire-damaged, flood-damaged, junk,
rebuilt, salvage, reconstructed, irreparable or a total loss; and
• Vehicles that have been determined to be a total loss by an insurance company.
Damages
Tesla hereby disclaims any and all indirect, incide ntal, special and consequential damages arising out
of or relating to your vehicle, including, but not limited to, transportation to and from a Tesla Service
Center, loss of vehicle value, loss of time, loss of income, loss of use, loss of personal or commercial
property, inconvenience or aggravation, emotional di stress or harm, commercial loss (including but
not limited to lost profits or earnings), towing char ges, bus fares, vehicle rental, service call charges,
gasoline expenses, lodging expenses, damage to tow vehicle, and incidental charges such as
telephone calls, facsimile transmissions, and mailing expenses.
Tesla shall not be liable for any direct damages in an amount that exceeds the fair market value of
the vehicle at the time of the claim.
The above limitations and exclusions shall apply whether your claim is in contract, tort (including
negligence and gross negligence), breach of warr anty or condition, misrepresentation (whether
negligent or otherwise) or otherwise at law or in equity, even if Tesla is advised of the possibility of
such damages or such damages are reasonably foreseeable. Some states or provinces do not allow
the exclusion or limitation of indirect, direct, spec ial, incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
Obtaining Warranty Service
To obtain warranty service, you must notify Tesla within the applicable warranty period, and deliver
the vehicle, at your expense, duri ng regular business hours to a Tesla Service Center, or such other
repair facility designated by Tesla in the Tesla No rth America Warranty Region. The location of the
nearest Tesla Service Center may be obtained by visiting www.teslamotors.com. The location of
Tesla Service Centers is subject to change at any time and without prior notice.
Please be prepared to provide the VIN, which is lo cated on the upper dashboard on the driver’s side
of the vehicle and visible through the windshield and is also available on the vehicle registration and
title documentation, vehicle delivery date, current mileage and a description of the defect when you
contact Tesla.
In the event of a change of your address, plea se contact Tesla at the address or phone number
specified in the section of this New Vehicle Li mited Warranty titled “Who is the Warrantor?”.
Payment of Tax for Repairs
Some jurisdictions and/or local governments may requ ire that tax be collected on warranty repairs.
Where applicable law allows, you are responsible for payment of these taxes.
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Warranty (North America)
WARRANTY37
Reasonable Time for Repairs
You must allow Tesla a reasonable time for completion of repairs and/or service. Upon notification
by Tesla of the completion of the vehicle repairs and/or service, you are responsible for immediately
picking up the vehicle, at your own expense.
Roadside Assistance (North America)
Tesla provides complimentary roadside assistance emergency services, including towing services to
the nearest Tesla Service Center or your home provided they are within 50 miles (80 km) of your
vehicle, for 4 years or 50,000 miles (80,000 km), wh ichever comes first, for vehicles covered by this
New Vehicle Limited Warranty at the time of the occurrence, subject to the exclusions and
limitations described in your Roadside Assistan ce documentation. You are responsible for any
roadside assistance emergency services for vehicles or repairs not covered by this New Vehicle
Limited Warranty, which will have a minimum charge of US$300 or CAD$300, as applicable
depending upon the location of the vehicle, and for any charges for transportation beyond the first
50 miles (80 km). Roadside assistance is not prov ided under this New Vehicle Limited Warranty but
is a service intended to minimize inconvenience wh en your Tesla vehicle is inoperable. Please refer
to your Roadside Assistance documentation for details.
Modifications and Waivers
No person or entity, including, but not limited to , a Tesla employee or authorized representative, can
modify or waive any part of this New Vehicle Limited Warranty. Tesla may occasionally offer to pay
a portion or all of the cost of certain repairs that are no longer covered by this New Vehicle Limited
Warranty for specific vehicle models, which some st ates may refer to as “adjustment programs.” In
such circumstances, Tesla will notify all known registered owners of affected vehicles. You may also
inquire to Tesla directly regarding the applicability of such programs, if any, to your vehicle. Tesla
may also occasionally offer to pay a portion or all of the cost of certain vehicle repairs that are no
longer covered by this New Vehicle Limited Warr anty on an ad hoc case-by-case basis. Tesla
reserves the right to do the above and to make changes to vehicles manufactured or sold by Tesla
and the applicable warranties, at any time, without incurring any obligation to make the same or
similar payment or changes for vehicles Tesla previously manufactured or sold, or applicable
warranties including this New Vehicle Limited Warranty. Nothing herein shall imply that any Tesla
vehicle is free of defects.
Warranty Enforcement Laws and Dispute Resolution
The Magnuson-Moss Warranty Act is the federal law which governs this New Vehicle Limited
Warranty. Many jurisdictions have laws, commonly called “Lemon Laws,” that provide you with
certain rights if you have problems with your new vehicle. These laws vary depending on the state,
province or territory. Your new vehicle and its safe ty items comply with applicable provincial and
territorial motor vehicle laws.
To the fullest extent allowed by the law of your jurisdiction, Tesla requires that you first provide
Tesla, during the applicable warranty period spec ified in this New Vehicle Limited Warranty, with
written notification of any defects you have experi enced within a reasonable time to allow Tesla an
opportunity to make any needed repairs, and to submit to our dispute settlement program, before
you pursue any remedy under these laws.
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When NCDS receives your request, it will be forwarded to Tesla for response. After analyzing all
information pertaining to your case, NCDS will schedule a technical evaluation if applicable. If you
request it, an oral hearing will be held prior to a decision being rendered. At this hearing, all evidence
is admissible. After considering all testimony and documents, the arbitrator will review the
applicable legal standards and render a decision. A settlement satisfactory to all parties may be
negotiated at any time, including prior to or after the arbitrator’s decision.
NCDS’s decision is binding o n Tesla but not on you. If you accept NCDS’s decision, Tesla will comply
with the decision in a reasonable time not to exc eed 30 days after Tesla receives notice of your
acceptance. Remedies include but are not limited to repairs; reimbursement for repairs and
incidental expenses, such as transporting costs; and repurchase or replacement of your vehicle.
NCDS decisions do not include attorney fees or p unitive, multiple, or consequential damages, except
incidental damages as required by applicable law.
If you are not satisfied with the arbitrator’s decisi on or Tesla’s compliance, you may pursue any other
legal remedies available to you. NCDS findings and decisions are admissible as evidence in any legal
proceedings concerning your vehicle.
The description provided above is only a br ief summary of the dispute settlement program
administered by NCDS. Customers with vehicles registered in Canada will be referred by NCDS to
the Canadian Motor Vehicle Arbitration Program (“CAMVAP”) and subject to CAMVAP procedures
and remedies, which will differ from those desc ribed above. The dispute settlement program may
be changed at any time without prior notice. Contact NCDS at the above listed address or phone
number for the most current information concerning the dispute settlement program.
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