SQUEAK AND RATTLE TROUBLE DIAGNOSESIP-9
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If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on CVT and A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, che ck ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by: • removing the components in the area that you suspect the noise is coming from.Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be
broken or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to IP-9, "Generic Squeak and Rattle Troubleshooting"
.
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A NISSAN Squeak and Rattle Kit (J-50397) is av ailable through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
• Always check with the Parts Department for the latest parts information.
• The materials contained in the NISSAN Squeak and Rattle Kit (J-50397) are listed on the inside cover of the
kit; and can each be ordered seperately as needed.
• The following materials not found in the kit can also be used to repair squeaks and rattles.
- SILICONE GREASE: Use instead of UHMW tape that will be visible or does not fit. The silicone grease will
only last a few months.
- SILICONE SPRAY: Use when grease cannot be applied.
- DUCT TAPE: Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000009889929
Refer to Table of Contents for specific component removal and installation information.
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SQUEAK AND RATTLE TROUBLE DIAGNOSESIP-11
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1. Loose harness or harness connectors.
2. Front console map/reading lamp lens loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the pos ition the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplic ated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of thes e incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component installed to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator installation pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine rpm or
load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
Revision: November 20132014 Altima NAM
LAN
HOW TO USE THIS SECTIONLAN-7
< HOW TO USE THIS MANUAL > [CAN FUNDAMENTAL]
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HOW TO USE THIS MANUAL
HOW TO USE THIS SECTION
InformationINFOID:0000000009461390
• “CAN FUNDAMENTAL” of LAN Section describes t
he basic knowledge of the CAN communication system
and the method of trouble diagnosis.
• For information peculiar to a vehicle and inspection procedure, refer to “CAN”.
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LAN
HOW TO USE THIS SECTIONLAN-23
< HOW TO USE THIS MANUAL > [CAN]
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HOW TO USE THIS MANUAL
HOW TO USE THIS SECTION
InformationINFOID:0000000009461404
• “CAN” of LAN Section describes information
peculiar to a vehicle and inspection procedures.
• For trouble diagnosis procedure, refer to LAN-18, "Trouble Diagnosis Flow Chart"
of “CAN FUNDAMEN-
TA L ” .
Abbreviation ListINFOID:0000000009461405
Unit name abbreviations in CONSULT CAN diagnosis and in this section are as per the following list.
Abbreviation Unit name
A-BAG Air bag diagnosis sensor unitABS ABS actuator and electric unit (control unit)
AV AV control unit
AV M I T S c o n t r o l u n i t
BCM BCM DLC Data link connector
ECM ECM EPS Power steering control module
HVAC A/C auto amp.
IPDM-E IPDM E/R M&A Combination meter
STRG Steering angle sensor TCM TCM
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GENERAL MAINTENANCEMA-5
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PERIODIC MAINTENANCE
GENERAL MAINTENANCE
FOR USA AND CANADA
FOR USA AND CANADA : Explana
tion of General MaintenanceINFOID:0000000009464530
General maintenance includes those items which shoul d be checked during the normal day-to-day operation
of the vehicle. They are essential if the vehicle is to continue operating properly. The owners can perform
checks and inspections themselves or have their NISSAN dealers do them.
OUTSIDE THE VEHICLE
The maintenance items listed here should be performed from time to time, unless otherwise specified.
INSIDE THE VEHICLE
The maintenance items listed here should be checked on a regular basis, such as when performing periodic maintenance, cleaning the vehicle,
etc.
Item Reference page
Tires Check the pressure with a gauge often and always prior to long distance trips.
Adjust the pressure in all tires, including the spare, to the pressure specified.
Check carefully for damage, cuts or excessive wear. MA-39
Wheel nuts
When checking the tires, make sure no nuts are missing, and check for any loose
nuts. Tighten if necessary. MA-39
Tire rotation
Tires should be rotated every 5,000 miles (8,000 km). MA-39
Tire Pressure Monitor-
ing System (TPMS)
transmitter compo-
nents Replace the TPMS transmitter grommet seal, valve core and cap when the tires
are replaced due to wear or age. WT-57
Wheel alignment and
balance If the vehicle should pull to either side while driving on a straight and level road,
or if you detect uneven or abnormal tire wear, there may be a need for wheel
alignment. If the steering wheel or seat vibrates at normal highway speeds,
wheel balancing may be needed. For additional information regarding tires, refer
to "Important Tire Safety Information" (US) or "Tire Safety Information" (Canada)
in the NISSAN Warranty Information Booklet. FSU-25
Windshield
Clean the windshield on a regular basis. Check the windshield at least every six
months for cracks or other damage. Repair as necessary. —
Windshield wiper
blades Check for cracks or wear if they do not wipe properly. —
Doors and engine
hood Check that all doors and the engine hood operate properly. Also make sure that
all latches lock securely. Lubricate if necessary. Make sure that the secondary
latch keeps the hood from opening when the primary latch is released.
When driving in areas using road salt or other corrosive materials, check for lu-
brication frequently. MA-45, "LOCKS, HING-
ES AND HOOD LATCH :
Lubricating"
Lamps
Make sure that the headlamps, stop lamps, tail lamps, turn signal lamps, and oth-
er lamps are all operating properly and installed securely. Also check headlamp
aim. Clean the headlamps on a regular basis. EXL-122
Item
Reference page
Warning lamps and
chimes Make sure that all warning lamps and chimes are operating properly. —
Windshield wiper and
washer Check that the wipers and washer operate properly and that the wipers do not
streak. —
Windshield defroster Check that the air comes out of the defroster outlets properly and in sufficient
quantity when operating the heater or air conditioner. —
Steering wheel Check that it has the specified play. Check for changes in the steering condition,
such as excessive play, hard steering or strange noises.
Free play: Less than 35 mm (1.38 in) —
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MA-6
< PERIODIC MAINTENANCE >
GENERAL MAINTENANCE
UNDER THE HOOD AND VEHICLE
The maintenance items listed here should be checked periodically (e.g. each time you check the engine oil or refuel).
SeatsCheck seat position controls such as seat adjusters, seatback recliner, etc. to
make sure they operate smoothly and that all latches lock securely in every po-
sition. Check that the head restrains move up and down smoothly and that the
locks (if equipped) hold securely in all latched positions. Check that the latches
lock securely for folding-down rear seatbacks. —
Seat belts Check that all parts of the seat belt system (e.g. buckles, anchors, adjusters and
retractors) operate properly and smoothly, and are installed securely. Check the
belt webbing for cuts, fraying, wear or damage. SB-5, "Inspection"
Accelerator pedal
Check the pedal for smooth operation and make sure the pedal does not catch
or require uneven effort. Keep the floor mats away from the pedal. —
Brakes Check that the brake does not pull the vehicle to one side when applied. —
Brake pedal and
booster Check the pedal for smooth operation and make sure it has the proper distance
under it when depressed fully. Check the brake booster function. Be sure to keep
the floor mats away from the pedal. BR-48
,
BR-49
Parking brake Check that the pedal has the proper travel and make sure that the vehicle is held
securely on a fairly steep hill when only the parking brake is applied. PB-4
CVT P (Park) position
mechanism On a fairly steep hill check that the vehicle is held securely with the shift selector
in the P (Park) position without applying any brakes. —
Item
Reference page
ItemReference page
Windshield washer
fluid Check that there is adequate fluid in the tank. —
Engine coolant level Check the coolant level when the engine is cold. MA-14
(QR25DE)
MA-23
(VQ35DE)
Radiator and hoses Check the front of the radiator and clean off any dirt, insects, leaves, etc., that
may have accumulated. Make sure the hoses have no cracks, deformation, de-
terioration or loose connections. —
Brake and clutch fluid
levels Make sure that the brake and clutch fluid levels are between the “MAX” and “MIN”
lines on the reservoir. MA-41
Battery
Check the fluid level in each cell. It should be between the “MAX” and “MIN” lines.
Vehicles operated in high temperatures or under severe conditions require fre-
quent checks of the battery fluid level. —
Engine drive belts Make sure that no belt is frayed, worn, cracked or oily. MA-13
(QR25DE)
MA-22
(VQ35DE)
Engine oil level Check the level on the oil level gauge after parking the vehicle on a level spot and
turning off the engine. MA-17
(QR25DE)
MA-26
(VQ35DE)
Power steering fluid
level and lines Check the level when the fluid is cold, with the engine off. Check the lines for im-
proper attachment, leaks, cracks, etc. MA-44
Exhaust system
Make sure there are no loose supports, cracks or holes. If the sound of the ex-
haust seems unusual or there is a smell of exhaust fumes, immediately locate the
trouble and correct it. MA-31
Underbody
The underbody is frequently exposed to corrosive substances such as those
used on icy roads or to control dust. It is very important to remove these sub-
stances, otherwise rust will form on the floor pan, frame, fuel lines and around the
exhaust system. At the end of winter, the underbody should be thoroughly
flushed with plain water, being careful to clean those areas where mud and dirt
can easily accumulate. —
Fluid leaks Check under the vehicle for fuel, oil, water or other fluid leaks after the vehicle
has been parked for a while. Water dripping from the air conditioner after use is
normal. If you should notice any leaks or gasoline fumes are evident, check for
the cause and correct it immediately. —
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ENGINE MAINTENANCE (QR25DE)MA-17
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AIR CLEANER FILTER : Removal and InstallationINFOID:0000000009464547
CHANGING THE AIR CLEANER FILTER
1. Release the air cleaner case clips.
2. Open the air cleaner case (top).
3. Remove the air cleaner filter.
4. Install a new air cleaner filter.
5. Close the air cleaner case (top).
6. Secure the air cleaner case clips.
ENGINE OIL
ENGINE OIL : InspectionINFOID:0000000009464548
OIL LEVEL
• Before starting the engine, check the oil level. If t he engine is already started, stop it and allow 10 minutes
before checking.
• Check that the oil level is within the range (A) on the oil level gauge.
• If it is out of range, add oil as necessary.
ENGINE OIL : Changing Engine OilINFOID:0000000009464549
WARNING:
• Be careful not to burn yourself, as the engine oil may be hot.
1. Air duct hose and resonator 2. Front air duct 3. Air cleaner case (bottom)
4. Grommets 5. Air cleaner mounting bracket 6. Air cleaner mounting bracket
7. Air cleaner filter 8. Air cleaner case (top) 9. Air cleaner case clips
AWBIA1294GB
JPBIA1497ZZ
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MIR-2
< PRECAUTION >
PRECAUTIONS
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000009951574
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severi ty of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the SR and SB section of
this Service Manual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISS AN/INFINITI dealer.
• Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SR section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery and wait at least three minutes before performing any service.
Precaution for WorkINFOID:0000000009463520
• When removing or disassembling each component, be careful not to damage or deform it. If a component may be subject to interference, be sure to protect it with a shop cloth.
• When removing (disengaging) components with a screwdriver or similar tool, be sure to wrap the component with a shop cloth or vinyl tape to protect it.
• Protect the removed parts with a s hop cloth and prevent them from being dropped.
• Replace a deformed or damaged clip.
• If a part is specified as a non-reusable part, always replace it with a new one.
• Be sure to tighten bolts and nuts securely to the specified torque.
• After installation is complete, be sure to check that each part works properly.
• Follow the steps below to clean components:
- Water soluble dirt:
• Dip a soft cloth into lukewarm water, wring the water out of the cloth and wipe the dirty area.
• Then rub with a soft, dry cloth.
- Oily dirt:
• Dip a soft cloth into lukewarm water with mild detergent (concentration: within 2 to 3%) and wipe the dirty area.
• Then dip a cloth into fresh water, wring the water out of the cloth and wipe the detergent off.
• Then rub with a soft, dry cloth.
- Do not use organic solvent such as thinner, benzene, alcohol or gasoline.
- For genuine leather seats, use a genuine leather seat cleaner.
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