Welcome to the world of Mercedes-Benz
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Please adhere to the information
and warning notes in this Operator's Manual
for your own safety and to ensure a longer
operating duration of the vehicle. Failure to
observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by a failure to
observe the instructions is not covered by the
New Vehicle Limited Warranty.
These Operating Instructions provides infor-
mation on the most important functions of
your vehicle.
Your vehicle's equipment or product desig-
nation may vary, depending on the following:
R model
R order
R country specification
R availability
Individual warning and indicator lamps may
not be functional.
We reserve the right to make modifications in
the following areas:
R design
R equipment
R technology
Therefore, the descriptions provided may
occasionally differ from your own vehicle.
The following are integral components of the
vehicle:
R Operator's Manual
R Maintenance Booklet
R service and warranty information
R equipment-dependent operating instruc-
tions
Keep these documents in the vehicle at all
times. Should you sell the vehicle, always
pass the documents on to the new owner.
We wish you safe and pleasant motoring.
9065849202É9065849202]ËÍ
Electrical fuses
see Fuses
Electrical step
Cleaning ........................................ .271
Display message ............................ 219
Emergency release ..........................74
Function .......................................... .74
Important safety notes ....................73
Indicator lamp ................................ 230
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch .......................136
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency exit .................................... 61
Emergency exit window .....................61
Emergency Tensioning Devices Function .......................................... .50
Safety guideline s............................. 43
Emissions control
Service and warranty information ....23
Engine
ADR (working speed governor) ......172
Changing the power output .............25
Check Engine warning lamp ........... 227
Cleaning instructions .....................269
ECO Start (Euro 6 engines) ............140
Engine number ............................... 320
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 143
Jump-starting ................................. 278
Operating safety .............................. 25
Starting .......................................... 138
Starting problems ..........................143
Switching off .................................. 152
Tow-starting (vehicle) ..................... 282
Engine, jump-starting .......................278
Engine electronics Notes ............................................. 318
Problem (malfunction) ...................143
Engine oil
Adding ........................................... 254
Additives ........................................ 326
Checking the oil level (on-board
computer) ...................................... 252Checking the oil level using the
dipstick
.......................................... 253
Display message ............................ 216
Filling capacity ............................... 327
Information about oil consump-
tion ................................................ 327
Mixing ............................................ 327
Notes about oil grades ................... 326
Oil change ...................................... 327
Oil level (note) ............................... 252
Viscosity ........................................ 326
Warning lamp ................................. 225
Engine speed setting (working
mode) ................................................. 172
Equipment/conversions .....................27
ESP ®
(Electronic Stability Pro-
gram) Display message ............................ 209
Important safety information ...........57
Indicator lamp ................................ 224
Warning lamp ................................. 221
Exhaust check ................................... 154
Exhaust gas aftertreatment ...............27
DEF level indicator .........................184
DEF reducing agent .......................324
Diesel Exhaust Fluid (DEF) .............324
Display messages (vehicles with-
out steering wheel buttons) ...........202
Display messages (vehicles with
steering wheel buttons) .................213
Indicator lamp ....................... 224, 228
Malfunction ................................... .213
Refilling DEF .................................. 149
Exterior lighting .................................. .92
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes ....................89
Eyeglasses compartment .................233 F
Fire extinguisher ............................... 278
First-aid kit ......................................... 277
Flat tire Changing a wheel/mounting the
spare wheel ................................... 308
General notes ................................ 30710
Index
Bar (definition)
............................... 304
Changing a wheel .......................... 307
Characteristics .............................. 304
Checking ........................................ 287
Definition of terms .........................304
Direction of rotatio n...................... 308
Distribution of the vehicle occu-
pants (definition) ............................ 307
DOT, Tire Identification Number
(TIN) .............................................. .304
DOT (Department of Transporta-
tion) (definition) ............................. 305
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 305
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 305
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 305
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 305
Important safety notes ..................286
Increased vehicle weight due to
optional equipment (definition) ......305
Kilopascal (kPa) (definition) ...........305
Labeling (overview )........................ 301
Load bearing index (definition) ......306
Load index ..................................... 303
Load index (definition) ...................306
M+S tires ....................................... 288
Maximum loaded vehicle weight
(definition) ..................................... 305
Maximum load on a tire (defini-
tion) ............................................... 306
Maximum permissible tire pres-
sure (definition) ............................. 306
Maximum tire loa d......................... 303
Maximum tire load (definition) .......306
Optional equipment weight (defi-
nition) ............................................ 306
PSI (pounds per square inch) (def-
inition) ........................................... 306
Replacing ....................................... 307
Service life ..................................... 288
Sidewall (definition) .......................306
Speed rating (definition) ................305
Storing ........................................... 308
Structure and characteristics
(definition) ..................................... 304Summer tires
................................. 288
TIN (Tire Identification Number)
(definition) ..................................... 306
Tire bead (definition) ......................306
Tire pressure (definition) ................306
Tire pressures (recommended )...... 305
Tire size (data) ............................... 297
Tire size designation, load-bearing
capacity, speed rating .................... 302
Tire tread ....................................... 287
Tire tread (definition) .....................306
Total load limit (definition) .............307
Traction (definition) .......................307
TWR (permissible trailer drawbar
noseweight) (definition) .................307
Uniform Tire Quality Grading
Standards (definition) ....................305
Unladen weight (definition) ............306
valve, Snap-In ................................ 292
Wear indicator (definition) .............307
Wheel rim (definition) ....................305
Top Tether ............................................ 53
Touchshift (automatic transmis-
sion) .................................................... 145
Tow-away alarm Arming/deactivating ........................63
Deactivating .................................... .63
Operation ........................................ .63
Towing
If the vehicle is stuck .....................282
Important safety guidelines ...........279
Installing/removing the towing
eye ................................................ .280
In the event of malfunctions ..........281
With a raised front or rear axle ......281
Towing a trailer
Axle load, permissible ....................333
Cleaning the trailer tow hitch ......... 271
Coupling up a trailer ......................176
Decoupling a trailer .......................177
Driving tips .................................... 173
Important safety notes ..................173
Installing and removing the ball
coupling ......................................... 175
Notes on retrofitting ......................332
Power supply ................................. 179
Trailer loads ................................... 333 Index
19
Exhaust gas aftertreatment
The exhaust gas aftertreatment requires a
reducing agent known as Diesel Exhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEF consumption depends on opera-
tional and driving conditions and it is not nec-
essary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEF supply reservoir
during vehicle operation or, at the latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warn-
ing messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the mes-
sage appears for the first time, and under
normal driving conditions, the remaining DEF
reserve will last for approximately
1000 miles (1600 km) before the next mes-
sage.
After that, the 0.8 US gal (3.0 l)reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hear a series of warning
tones. After the first message, the DEF
reserve will last for approximately
1,200 miles (1,900 km) until the next mes-
sage is shown. However, you will only be able
to start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 150) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 0
0 the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode Idle Modemessage
appears in the multifunction display:
If the 00B9 Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occur-
red (Y page 213). You will then only be able
to drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 149) and "Service
products and capacities" (Y page 324) sec-
tions. Attachments, bodies, equipment and
conversions
General notes !
For safety reasons, have add-on equip-
ment manufactured and installed accord-
ing to the Sprinter body/equipment mount-
ing directives in force. These body/equip-
ment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is ach-
ieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the distrib-
utor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agen-
cies or official approvals cannot rule out
risks to your safety.
We recommend that you use genuine
Mercedes-Benz parts as well as conversion
parts and accessories that have been specif-
ically approved by Mercedes-Benz for the
type of vehicle. Introduction
27 Z
Instrument cluster
Displays and controls
Instrument cluster on vehicles without steering wheel buttons
Instrument cluster in vehicles with steering-wheel buttons
Function Page
0043
Speedometer 183
0044
Tachometer 183
0087
0074,
0075Brightens/dims the
instrument cluster lighting 183
0085
Fuel gage with fuel filler flap
location indicator
183
0083
Display
Vehicles without steering
wheel buttons
184
Vehicles with steering
wheel buttons 186 Function Page
0084
Reset button
0045 34
006B
Menu button
0079 • changes standard display 184
• selects menus 185
006C
Service button
0098 Checks the engine oil level 25234
Instrument clusterAt a glance
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Exterior lighting
Important safety notes
G
DANGER
Xenon bulbs carry a high voltage. You can get
an electric shock if you remove the cover of
the Xenon bulb and touch the electrical con-
tacts. There is a risk of fatal injury.
Never touch the parts or the electrical con-
tacts of the Xenon bulb. Always have work on
the Xenon bulbs carried out at a qualified spe-
cialist workshop. G
WARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
! Make sure the bulbs are always securely
installed.
If your vehicle is equipped with Bi-Xenon
bulbs, you can recognize this by the following:
the cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the low-beam headlamps must be
switched on before starting the engine.
The bulbs and lamps are an essential compo-
nent of vehicle safety. You must therefore make sure that these function correctly at all
times. Have the headlamp setting checked
regularly.
R
Always switch off the vehicle's lighting sys-
tem before changing a bulb.
This will prevent a short circuit.
R Do not touch the glass tube of new bulbs
with your bare hands. Always use a clean,
lint-free cloth or only touch the base of the
bulb when installing.
Even minor contamination can burn into
the glass surface and reduce the service life
of the bulbs.
R Do not use a bulb that has been dropped or
that has scratches on its glass tube.
The bulb could may explode.
R Only use bulbs in closed lamps which have
been designed for this purpose.
R Only use spare bulbs of the same type and
with the prescribed voltage
R Protect the bulbs from moisture when in
use.
If the new bulb still does not light up, consult
a qualified specialist workshop.
R Have the LEDs and bulbs of the following
lamps changed at a qualified specialist
workshop:
-the additional turn signals in the exterior
mirrors
- the high-mounted brake lamp
- LED daytime running lamps
- the Bi-Xenon bulbs
- front fog lamps
If you require assistance changing bulbs, con-
sult a qualified specialist workshop. Lamp failure indicator
The bulb failure indicator is only an aid. You
are responsible for the proper functioning of
the vehicle lighting. Insufficient or non-func-
tioning vehicle lighting puts the operating
safety of the vehicle at risk. 92
Exterior lightingLights and windshield wipers
Parking brake
G
WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking
brake when the vehicle is stationary. X
To apply the parking brake: pull brake
lever 0043up as far as the last possible
detent.
The 0066 warning lamp in the instrument
cluster lights up if the engine is running.
i On vehicles with a folding brake lever, you
can then press lever 0043down to the stop.
X To release the parking brake: on vehicles
with a folding brake lever, first pull brake
lever 0043up to the stop.
X Raise brake lever 0043slightly and press
release knob 0044.
X Guide brake lever 0043down to the stop.
The 0066 indicator lamp in the instrument
cluster goes out.
Exceptionally, if the service brake fails, the
parking brake can be used to brake the vehi-
cle in an emergency.
X Emergency braking: press and hold
release button 0044and carefully apply brake
lever 0043. Switching off the engine
G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of
an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
! If the coolant temperature is very high,
e.g. after driving on hilly roads, leave the
engine running at idle speed for about
two minutes before turning it off.
This allows the coolant temperature to
return to normal.
X Stop the vehicle.
X Shift the automatic transmission to posi-
tion P. 152
ParkingDriving and parking
DEF gauge
Vehicles without steering wheel but-
tons If the supply of DEF is less than 1.5 US gal
(5.5 l), the 00E2indicator lamp lights up and
the 0099 dEF Chk
dEF Chk display message appears.
If the supply of DEF falls below the reserve
range of 0.8 US gal (3.0 l), the 00E2indicator
lamp lights up and the 0099StArtS RExx
StArtS RExx
display message appears. In the display, xx
xx
corresponds to the number of possible
remaining engine starts (16 16to0
0).
Further information on DEF consumption can
be found in the "Service products and filling
capacity" section (Y page 324).
Vehicles with steering wheel buttons If the supply of DEF is less than 1.5 US gal
(5.5 l), the Check Diesel Exhaust Fluid
Check Diesel Exhaust Fluid
See
See Operator's
Operator's Manual
Manualmessage is shown
in the display.
If the supply of DEF falls below the reserve
range of 0.8 US gal (3.0 l), the 00E2xx
xx
starts remaining starts remaining message is displayed. In
the display, xx
xxcorresponds to the number of
possible remaining engine starts ( 16
16to0
0).
Further information on DEF consumption can
be found in the "Service products and filling
capacity" section (Y page 324).On-board computer (vehicles without
steering wheel buttons) Operating the on-board computer
General notes The on-board computer is activated as soon
as you turn the key to position 1in the ignition
lock.
The on-board computer shows vehicle infor-
mation and settings in the display. You can control the display and the settings
in the on-board computer using the adjust-
ment buttons on the instrument cluster.
Standard display
0043
Odometer
0044 Trip odometer
0087 Clock
0085 Outside temperature or digital speedom-
eter
0083 Fuel gage (Y page 183)
0084 Selector lever position or current shift
range with automatic transmission
(Ypage 144)
X To call up the standard display: turn the
key to position 2in the ignition lock.
X Press the 0079menu button for longer than
one second.
The information shown in the display
changes from the outside temperature to
the digital speedometer. Menus in the on-board computer
Overview If you wish to exit a menu and go to the stand-
ard display:
X
Press the 0079menu button for longer than
1 second.
Or
X Do not press any button for 10 seconds.
The display accepts the changed settings. 184
On-boa
rdcompu ter (vehicles without steering wheel buttons)On-board computer and displays