Exhaust gas aftertreatment
The exhaust gas aftertreatment requires a
reducing agent known as Diesel Exhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEF consumption depends on opera-
tional and driving conditions and it is not nec-
essary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEF supply reservoir
during vehicle operation or, at the latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warn-
ing messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the mes-
sage appears for the first time, and under
normal driving conditions, the remaining DEF
reserve will last for approximately
1000 miles (1600 km) before the next mes-
sage.
After that, the 0.8 US gal (3.0 l)reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hear a series of warning
tones. After the first message, the DEF
reserve will last for approximately
1,200 miles (1,900 km) until the next mes-
sage is shown. However, you will only be able
to start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 150) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 0
0 the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode Idle Modemessage
appears in the multifunction display:
If the 00B9 Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occur-
red (Y page 213). You will then only be able
to drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 149) and "Service
products and capacities" (Y page 324) sec-
tions. Attachments, bodies, equipment and
conversions
General notes !
For safety reasons, have add-on equip-
ment manufactured and installed accord-
ing to the Sprinter body/equipment mount-
ing directives in force. These body/equip-
ment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is ach-
ieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the distrib-
utor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agen-
cies or official approvals cannot rule out
risks to your safety.
We recommend that you use genuine
Mercedes-Benz parts as well as conversion
parts and accessories that have been specif-
ically approved by Mercedes-Benz for the
type of vehicle. Introduction
27 Z
R
Ensure sufficient ventilation when clean-
ing.
R Make sure that the vehicle interior is
completely dry after cleaning.
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Switch off the audio equipment and let the
display cool down.
X Clean the display surface with a commer-
cially available microfiber cloth and cleaner
for TFT/LCD displays.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim and the cockpit with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use a mild detergent.
Cleaning the steering wheel and selec-
tor lever X
Thoroughly wipe with a damp cloth.
Cleaning the trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
X Wipe the trim elements with a damp, lint-
free cloth, e.g. a microfiber cloth.
X Heavy soiling: use care products and
cleaning agents recommended and
approved for Sprinter vehicles.
Cleaning the seat covers !
Do not use microfiber cloths to clean arti-
ficial leather covers. If used often, a micro-
fiber cloth can damage the cover.
! Clean:
R artificial leather covers with a cloth mois-
tened with a solution containing 1%
detergent, e.g. dish washing liquid.
R cloth covers with a microfiber cloth mois-
tened with a solution containing 1%
detergent, e.g. dish washing liquid. Wipe
entire seat sections carefully to avoid
leaving visible lines. Leave the seat to dry
afterwards. Cleaning results depend on
the type of dirt and how long it has been
there. 272
CareMaintenance and care
R
diesel fuel with a bio-diesel content of
more than 7%
R diesel fuel with a bio-diesel content of up
to 7%, which does not fulfill the require-
ments stated under "Fuel grade"
The sulfur content of the diesel fuel may not
exceed the following values: Euro 6 diesel engine 50 ppm
Euro 5 diesel engine ≥ 50 ppm
Euro 4 diesel engine ≥ 500 ppm
Euro 3 diesel engine ≥ 2500 ppm
You will generally find information about the
fuel grade on the filling pump. If there is no
identification on the filling pump, consult a
gas station attendant.
For more information about refueling
(Y
page 148).
i You can obtain information about modifi-
cation options for operation with alterna-
tive fuels (bio-diesel fuels) from any author-
ized Mercedes-Benz Center.
Diesel at very low outside temperatures G
WARNING
If you heat fuel system components, e.g. with
a hot-air gun or open flame, these compo-
nents could be damaged. This can cause fuel
to escape and ignite. Depending on the type
of damage, fuel may also not escape until the
engine is running. There is a risk of fire and
explosion.
Never heat fuel system components. Contact
a qualified specialist workshop to rectify the
malfunction.
Refill only with commercially available
ULTRA-LOW SULFUR DIESEL (ULSD, maxi-
mum sulfur content 15 ppm), which fulfills the
ASTM D975 standard.
The flow properties of diesel may be inade-
quate at low outside temperatures due to
paraffin separation. i
Malfunctions resulting from paraffin sep-
aration can only be rectified by heating the
entire fuel system. Park the vehicle in a
heated garage, for example.
To prevent operating problems, diesel with
better flow qualities is available during the
winter months. You can obtain information at
the gas station or from your fuel supplier.
Your vehicle is equipped with a fuel preheat-
ing system. This improves the flow properties
of the diesel by approximately 46 ‡ (8 †).
ULTRA-LOW SULFUR DIESEL can be used
without risk of malfunction down to an out-
side temperature of approximately 14 ‡
(00F810 †).
Fuel additives
! Do not add gasoline or kerosene to diesel
fuel to improve its flow characteristics.
Gasoline or kerosene impairs the lubricat-
ing properties of the diesel fuel. This can
result in damage to the fuel injection sys-
tem, for example.
Information on fuel consumption H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
i Only for certain countries: the respective
current consumption and emission values
of your vehicle can be found in the COC
papers (EC CERTIFICATE OF CONFORM- Service products and capacities
323Technical data Z
ITY). These documents are supplied when
the vehicle is delivered.
Consumption figures were found in the cur-
rently valid respective version:
R for vehicles from the Euro 5 standard
according to regulation (EC) no.
715/2007
R for vehicles from the Euro 6 standard
according to regulation (EC) no.
595/2009
Fuel consumption depends on:
R the vehicle version
R the style of driving
R the operating conditions
R the type or quality of the fuel used
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in city traffic
R during short journeys
R on mountainous terrain
R when towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (Y page 22).
The following components of the different
vehicle versions influence fuel consumption:
R tire sizes, tire tread, tire pressure, tire con-
dition
R body
R transmission ratios for the drive assem-
blies
R additional equipment (e.g. air-conditioning
system, auxiliary heating system).
For these reasons, the actual consumption
figures for your vehicle may deviate from the
consumption figures determined according
to EU Directive 80/1268/EEC.
Data concerning fuel consumption are
recorded in the on-board computer; use the
steering wheel buttons to call up the Trip
computer menu (Ypage 197). Diesel Exhaust Fluid (DEF) General notes
!
Only use DEF in accordance with
ISO 22241. The exhaust gas aftertreatment
system may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage caused by the use of other reduc-
ing agents will invalidate the New Vehicle
Limited Warranty.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
High ambient temperatures
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape. Ammonia vapors have a pungent
odor and are particularly irritating for your
skin, respiratory organs and eyes. This may
result in burning eyes, nose and throat, as
well as coughing and watering eyes. Do not
inhale ammonia vapors.
If DEF heats up, e.g. in direct sunlight, in the
DEF supply reservoir for some time to over
122 ‡ (50 †), ammonia vapor will develop.
Low ambient temperatures
DEF freezes at a temperature of approx-
imately 12 ‡(00F811 †). The vehicle is equipped
with a DEF preheating system at the factory.
Winter operation is therefore also guaranteed
at temperatures under 12 ‡ (00F811 †).
Additives and tap water
! Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise,
the exhaust gas aftertreatment may be
damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage that arises through the use of addi-
tives or tap water will invalidate the New
Vehicle Limited Warranty. 324
Service products and capacitiesTechnical data
Storage
!
Containers made of aluminum, copper,
copper alloys as well as unalloyed or
galvanized steel are not suitable for storing
DEF. If stored in these types of containers,
DEF could cause constituents of these met-
als to dissolve and cause irreparable dam-
age to the exhaust gas aftertreatment.
Damage caused by such impurities in the
DEF will invalidate the New Vehicle Limited
Warranty.
Only store DEF in containers made of high-
alloy Cr-Ni steel or Mo-Cr-Ni steel in accord-
ance with DIN EN 10 088-1/2/3 or plastic
containers made of polypropylene or poly-
ethylene.
Purity
! Impurities in DEF (e.g. caused by other
service products, cleaning agents, dust,
etc.) result in increased emissions, mal-
functions, catalytic converter damage or
engine damage.
The purity of DEF is essential to prevent mal-
functions in the exhaust gas aftertreatment.
If DEF is pumped out of the DEF tank, e.g.
during repair work, the same liquid must not
be used to refill the tank. Its purity is no longer
guaranteed.
Disposal
Observe country-specific laws and regula-
tions when disposing of DEF.
003D Environmental note
Dispose of DEF in an environmentally respon-
sible manner. DEF supply reservoir content
Depending on equipment, the DEF supply res-
ervoir content may vary. Tank contents
Diesel Exhaust Fluid (DEF)
12 Approximately 3.2 US gal (12.0 l
13 Approximately 4.7 US gal (18.0 l
14 Approximately 4.9 US gal (18.5 l)
13 Approximately 5.8 US gal (22.0 l)
15 DEF consumption
For vehicles with a 4-cylinder, in-line
engine (OM 651), the DEF consumption of
the vehicle is:
R
as Cargo Van/Passenger Van, approx.
2322 MPG (0.2 l/100 km)
R as Cab Chassis, approximately 1720 MPG
(0.35 l/100 km)
For vehicles with a 6-cylinder, in-line
engine (OM 642), the DEF consumption of
the vehicle is:
R as Cargo Van/Passenger Van, approx.
2322 MPG (0.10 l/100 km)
R as Cab Chassis, approximately 1720 MPG
(0.14 l/100 km)
In each case, the stated consumption figure
is a mean value between urban and extra-
urban driving cycles. The consumption figure
does not refer to a specific vehicle, but is pro-
vided for the purposes of comparison
between different vehicle types.
DEF consumption, like fuel consumption, is
very dependent on the driving style and the
operating conditions. This means that the real
consumption figures during operation of your
vehicle may deviate from those stated.
12 DEF according to ISO 22241. Observe the MB Specifications for Service Products, Sheet 352.0.
13 Vehicles with an OM 642 engine)
14 Vehicles with an OM 651 engine)
15 Cab Chassis only. Service products and capacities
325Technical data Z
Engine oil
General notes !
The bottles of the various engine oil types
are marked with ACEA (Association des
Constructeurs Européens d'Automobiles)
and/or API (American Petroleum Institute)
classifications. Only use approved engine
oils that conform to the following MB Spec-
ifications for Service Products and the pre-
scribed ACEA and/or API classifications.
Using engine oils of another quality is not
permitted and may invalidate the New Vehi-
cle Limited Warranty.
The use of other, non-approved engine oils
for diesel engines can cause damage to the
diesel particle filter (DPF).
Use only engine oils that have been approved
for your vehicle according to the MB Specifi-
cations for Service Products.
The MB Specifications for Service Products
are valid for your vehicle 16
R 228.51
R 229.31
R 229.51
These are high quality engine oils which have
a positive effect on:
R engine wear
R fuel consumption
R exhaust gas emissions
Multi-grade engine oils of the prescribed SAE
class (viscosity) may be used all year round,
taking the outside temperatures into
account.
Engine oil viscosity !
If the SAE viscosity class of the engine oil
used does not cover the outside tempera-
ture range in which you are operating the
vehicle, it must be changed in good time, in
particular before the cold season commen-
ces. Using an engine oil that does not have adequate temperature characteristics can
lead to engine damage.
The temperature range information of the
SAE classification always refers to that of
fresh oil. The temperature characteristics
of the engine oil may deteriorate signifi-
cantly due to aging in use, especially at low
outside temperatures.
We recommend that you change the engine
oil before the cold season commences. Use
an approved engine oil of the specified SAE
class. Engine oil SAE classification
Viscosity indicates the flow characteristics of
a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Depending on the respective outside temper-
atures, select an engine oil according to SAE
classification (viscosity). The table displays
the SAE classification to be used. The low
temperature characteristics of engine oils
can noticeably deteriorate during operation,
e.g. from aging, soot and fuel accretion. For
this reason, regular oil changes using an
approved engine oil from the suitable SAE
classification are urgently recommended.
Additives !
Do not use any additives in the engine oil.
This could damage the engine.
16 If the quality grade is not available for diesel, you may also add engine oils meeting the requirements in MB
Sheet No. 228.5, 229.3 or 229.5. The topping-up quantity is then limited to a maximum of 1 qt (1 l). 326
Service products and capacitiesTechnical data