
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than
30 seconds, the Mercedes‑ Benz emer-
gency call system automatically sends a
message to the Customer Assistance
Centre. This is done by means of a text
message or a data connection. The emer-
gency call system sends a message or
establishes a data connection provided
that:
R you have subscribed to the
Mercedes ‑Benz emergency call system
R the Mercedes‑Benz emergency call sys-
tem has been activated properly
R the necessary mobile phone network is
available Tow-away protection
Function An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This can occur if the vehicle is jacked up on one side, for
example.
Priming X
Make sure that:
R the doors are closed
R the boot lid is closed
Only then is the tow-away protection
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is primed after
approximately 30 seconds. Switching off X
To switch off: unlock the vehicle with the
key or KEYLESS-GO.
Tow-away protection is switched off auto-
matically.
Deactivating X
Remove the key from the ignition lock.
X Press button :.
Indicator lamp ;lights up briefly.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is deactivated.
Tow-away protection remains deactivated
until: R the vehicle is unlocked again
R a door is opened and closed again
R the vehicle is locked again
To prevent a false alarm, deactivate the tow-
away protection if you lock your vehicle and it:
R is being transported
R is being loaded onto a ferry or car trans-
porter, for example
R is parked on a movable surface, e.g. in a
split-level garage Interior motion sensor
Function When the interior motion sensor is primed, a
visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This Protection against theft
69Safety Z

can occur if someone reaches into the vehicle
interior, for example.
Priming X
Make sure that:
R the side windows are closed
R the stowage compartment under the
armrest is closed
This will prevent false alarms.
X Make sure that:
R the roof is closed
R the doors are closed
R the boot lid is closed
Only then is the interior motion sensor
primed.
Vehicles in the Netherlands: the interior
motion sensor is primed even when the
roof is open. However, the roof should be
closed so as to prevent a false alarm.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is primed after
approximately 30 seconds.
Switching off X
Unlock the vehicle with the key or KEY-
LESS-GO.
The interior motion sensor is automatically deactivated.
Deactivating X
Remove the key from the ignition lock.
X Press button :.
Indicator lamp ;flashes briefly.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is deactivated.
To prevent a false alarm, deactivate the inte-
rior motion sensor if you lock your vehicle
and:
R people or animals remain in the vehicle
R the side windows remain open
The interior motion sensor remains deactiva- ted until:
R the vehicle is unlocked again
R a door is opened and closed again
R the vehicle is locked again
i UK only:
your vehicle is equipped with a
double-lock function. The doors cannot be
opened from the inside if the vehicle has
been locked with the key or with KEYLESS- GO. Deactivate the interior motion sensor
before you lock the vehicle. The doors can
then be opened from the inside after the
vehicle has been locked from the outside.
Observe the "Important safety notes"
(Y page 78). 70
Protection against theftSafety

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 69).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 68).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality. 72
KeyOpening and closing

Key functions
:
& To lock the vehicle
; F To unlock the boot lid
= % To unlock the vehicle
X To unlock centrally: press the%but-
ton.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
R the vehicle is locked again
R the anti-theft system is primed again
X To lock centrally: press the&button.
The key centrally locks/unlocks: R the doors
R the boot lid
R the stowage compartment in the centre
console
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible signal can be activated and deactivated using
the on-board computer (Y page 217).
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 215). KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-LESS-GO key in the vehicle.
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the key with you. You can combine the KEY-
LESS-GO functions with the functions of a
conventional key. Unlock the vehicle by using KEYLESS-GO, for instance, and lock it using
the & button on the key.
When locking or unlocking with KEYLESS-GO,
the distance between the key and the corre-
sponding door handle must not be greater
than 1 m.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi-
cle. This occurs, for example:
R when the external door handles are
touched
R when starting the engine
R while the vehicle is in motion X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period. Key
73Opening and closing Z

Further information on the convenience
closing feature (Y page 85).
X To unlock the boot lid: pull the boot lid
handle.
The vehicle only unlocks the boot lid. Changing the settings of the locking
system
You can change the settings of the locking
system. This means only the driver's door, the
lockable stowage compartments in the vehi-
cle interior and the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if
you frequently travel on your own.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six seconds until the battery check lamp flashes twice
(Y page 75).
i If the setting of the locking system is
changed within the signal range of the vehi- cle, pressing the &or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the front-passenger door handle.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec- onds until the battery check lamp flashes
twice (Y
page 75). Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door or the boot
lid, the anti-theft alarm system will be trig-
gered (Y page 68).
There are several ways to deactivate the
alarm:
X To deactivate the alarm with the key:
press the %or& button on the key.
or
X Insert the key into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not auto-
matically be unlocked.
X To unlock the fuel filler flap: insert the
key into the ignition lock. 74
KeyOpening and closing

Problem
Possible causes/consequences and
M
MSolutions The engine can no lon-
ger be started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 303).
or
X Jump-start the vehicle (Y page 304).
or
X Consult a qualified specialist workshop. The engine can no lon-
ger be started using
KEYLESS-GO. The key
is in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 69).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig- gered if the door is opened from the inside.
Switch off the alarm (Y page 68).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. 78
DoorsOpening and closing

Unlocking and opening the doors
from the inside
! The side windows will not open/close if
the battery is discharged or if the side win- dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door to close. You could other-
wise damage the door or the side window.
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked.
If the vehicle has previously been locked with
the key or with KEYLESS-GO, opening a door
from the inside will trigger the anti-theft alarm system. Switch off the alarm (Y page 68).
United Kingdom only: if the vehicle has
been locked with the key from the outside,
the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 69).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 68).X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened.
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window is raised again. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. For example, you can unlock the front-passenger door from the inside or
lock the vehicle before you pull away. X
To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the
vehicle locks.
The central locking/unlocking button does
not lock or unlock the fuel filler flap or the
stowage compartment in the centre console. You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked withthe key or KEYLESS-GO.
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked.
United Kingdom only: if the vehicle has
been locked from the outside, the double-
lock function is activated as standard. It is
then not possible to open the doors from
inside the vehicle. You can deactivate the
double lock function by deactivating the inte-
rior motion sensor (Y page 69). The doors can
then be opened from the inside after the vehi-
cle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 68). Doors
79Opening and closing Z

X
To close all side windows: pull switch:.
The rear side windows close after the front
side windows.
X Make sure that all the side windows are
fully closed.
i If the roof is open, the switch on the
centre console can only be used to operate
the front side windows.
Using the key G
WARNING
When using convenience closing, you could
become trapped within the sweep of the clos- ing window. There is a risk of injury.
Monitor the entire closing procedure when
using convenience closing. When closing,
make sure that no one has any parts of the
body within the closing area.
If someone is trapped: X Release the &button immediately.
X Press and hold the %button until the
side windows open again.
You can use the key to open or close all side
windows simultaneously.
X Close the roof (Y page 88).
X Open the boot separator (Y page 89).
X Point the tip of the key at the driver's door
handle.
X To open all side windows: press the%
button on the key until the side windows
are fully opened.
X To interrupt the opening procedure:
release the %button.
X To close all side windows: press the&
button on the key until the side windows
are fully closed.
X To interrupt the closing procedure:
release the &button. Convenience closing with KEYLESS-GO G
WARNING
When using convenience closing, you could
become trapped within the sweep of the clos- ing window. There is a risk of injury.
Monitor the entire closing procedure when
using convenience closing. When closing,
make sure that no one has any parts of the
body within the closing area.
If someone is trapped: X Release the recessed sensor surface on the
door handle immediately.
X Pull the door handle immediately and hold
it until the side windows open again.
With KEYLESS-GO you can close all side win-
dows simultaneously. The KEYLESS-GO key
must be outside the vehicle. All the doors
must be closed. X
Touch recessed sensor surface :on the
door handle until the side windows are fully
closed.
i Make sure you only touch recessed sen-
sor surface :.
X Make sure that all the side windows are
closed.
X To interrupt convenience closing:
release recessed sensor surface :on the
door handle. Side windows
85Opening and closing Z