2014 MERCEDES-BENZ S-Class Comand

If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
X Click "Send".
i Information on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
X Switch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking
whether navigation should be started.
X Select Yes
Yes by turning 00790052007Aor sliding
009500520096 the COMAND controller and press
0098 to confirm.
The system calculates the route and
subsequently starts the route guidance
with the address entered.
i If you select No
No, the address can be saved
in the address book.
i If you have sent more than one
destination address, each individual
destination must be confirmed separately.
i Destination addresses are loaded in the
same order as the order in which they were
sent.
If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available. The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to
60 minutes. After 30 days, the vehicle can no
longer be opened remotely.
X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes(1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
Alternatively, the vehicle can be opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i Vehicle remote opening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance
Center at 338
FeaturesStowage and features

1-800-FOR-MERCedes(1-800-367-6372)
or 1-866-990-9007
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Doors
Locked Remotely Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located.
However, only the law enforcement agency
is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is
automatically informed.
Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center.
The customer service representative can use
the received data to decide what kind of
assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center.
You will see the
Roadside Assistance Roadside Assistance
Connected
Connected message in the COMAND display.
If the vehicle remote malfunction diagnosis
can be started, the Request for Vehicle Request for Vehicle
Diagnosis Received Start vehicle
Diagnosis Received Start vehicle
diagnosis? diagnosis? message appears in the display.
X Confirm the message with Yes
Yes.
X When the Vehicle Diagnosis Please
Vehicle Diagnosis Please
Start Ignition
Start Ignition message appears, turn
the SmartKey to position 2in the ignition
lock (Y page 171).
X When the Please follow the
Please follow the
instructions
instructions received
receivedby
byphone
phone and
and
move your vehicle to a safe
move your vehicle to a safe
position. position. message appears, follow the
customer service representative's
instructions.
The message in the display disappears.
If you select Cancel Cancel, the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
You will see the Vehicle diagnosis Vehicle diagnosis
activated.
activated. message.
When the diagnosis is completed, the
Sending vehicle diagnosis data. Sending vehicle diagnosis data.
(Voice connection may be (Voice connection may be
interrupted during data transfer.) interrupted during data transfer.)
message appears. The vehicle data can now
be sent. Features
339Stowage and features Z

X
Press OK
OKto confirm the message.
The voice connection with the Customer
Assistance center is terminated.
You will see the Vehicle Diagnostics: Vehicle Diagnostics:
Transferring Data...
Transferring Data... message.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center.
If a service is overdue, the COMAND
display shows a message about various
special offers at your workshop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the e-mail.
This information can also be called up
under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 28).
Information on Roadside Assistance
(Y page 24).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to four way points.
Once a route has been received by the
navigation system, you will see the The
The
external route has been saved to
external route has been saved to
"Previous Destinations". Would you
"Previous Destinations". Would you like like
to
tostart
start navigation?
navigation? message. The
route is saved to the hard disk.
X To start route guidance: selectYes Yes.
An overview of the route is shown in the
display.
i If you select No
No, the saved route can be
called up later via the navigation menu.
X Select Start Start.
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND Operating Instructions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the
vehicle, a message will be sent to the
Customer Assistance Center. The Customer
Assistance Center then forwards this
information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information:
R
the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options 340
FeaturesStowage and features

Cleaning the sensors
!
If you clean the sensors with a power
washer, make sure that you keep a
distance of at least 11.8 in (30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment
manufacturer. X
Clean sensors 0043of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the rear view camera !
Do not clean the camera lens and the area
around the rear view camera with a power
washer. X
Make sure that the vehicle is stationary and
that the SmartKey is in position 2in the
ignition lock.
X To open the cover of the rear view
camera: with COMAND activated call up
the vehicle menu: press the 00D4button.
X To switch to the menu bar: slide 00C5the
controller.
X To select System Settings System Settings: turn and
press the controller.
X To select Rear View Camera
Rear View Camera : turn and
press the controller.
X To select Open Camera Cover
Open Camera Cover: turn and
press the controller.
The rear view camera cover opens.
X To clean the rear view camera: use clear
water and a soft cloth to clean camera
lens 0043.
Cleaning the 360° camera !
Do not clean the camera lens and the area
around the 360° camera with a power
washer.360 X
Make sure that the vehicle is stationary and
that the SmartKey is in position 2in the
ignition lock.
X To open the cover of the 360° camera:
with COMAND activated, call up the vehicle
menu: press the 00D4button.
X To switch to the menu bar: slide 00C5the
controller.
X To select System Settings System Settings: turn and
press the controller. 358
CareMaintenance and care