2014 MERCEDES-BENZ S-Class service

Display messages Possible causes/consequences and
0050
0050Solutions 0075
SRS Malfunction SRS Malfunction
Service Required Service Required There is a malfunction in the SRS (Supplemental Restraint
System). The
0075warning lamp also lights up in the instrument
cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
For further information about SRS, see (Y page 45).0075
Front Left Front Left
Malfunction Malfunction
Service Required Service Required
or
Front Right Front Right
Malfunction
Malfunction
Service Required Service Required SRS has malfunctioned at the front on the left or right. The
0075
warning lamp also lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 0075
Rear Left Rear Left
Malfunction Malfunction
Service Required Service Required
or
Rear Right Rear Right
Malfunction
Malfunction
Service Required Service Required SRS has malfunctioned at the rear on the left or right. The
0075
warning lamp also lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 276
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
0050
0050Solutions 0075
Rear Left Rear Left
Malfunction Malfunction
Service Required Service Required
or
Rear Right Rear Right
Malfunction
Malfunction
Service Required Service Required G
WARNING
If the seat belt buckle extender is not in the predefined position,
the seat belt cannot provide the intended level of protection.
There is an increased risk of injury.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Perform the specified assistance measures when display
message Check CheckLeft
LeftRear
Rear Belt
BeltSee
SeeOperator's
Operator's Manual
Manual
or Check Right Rear Belt See Operator's Manual
Check Right Rear Belt See Operator's Manual is
shown (Y page 274).
If the display message does not disappear:
X Visit a qualified specialist workshop immediately. 0075
Rear Center Rear Center
Malfunction Malfunction
Service Required Service Required SRS has malfunctioned at the rear center. The
0075warning lamp
also lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 0075
Left Side Curtain Left Side Curtain
Airbag Airbag
Malfunction
Malfunction
Service Required
Service Required
or Right Side Right Side
Curtain Airbag
Curtain Airbag
Malfunction Malfunction
Service Required Service Required There is a malfunction in the left-hand or right-hand window
curtain air bag. The
0075warning lamp also lights up in the
instrument cluster.
G WARNING
The left or right window curtain air bag may either be triggered
unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. Display
messages
277On-board computer and displays Z

Display messages Possible causes/consequences and
0050
0050Solutions Transmission Not
Transmission Not
in P Risk of in P Risk of
Vehicle Rolling Vehicle Rolling
Away Away The driver's door is open and the transmission is in position
R,N
or D.
A warning tone also sounds.
X Shift the transmission to position P.
X Secure the vehicle against rolling away ( Ypage 190). Service Required Service Required
Do Do
Not
Not Shift
Shift Gears
Gears
Visit Dealer
Visit Dealer You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position
Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Notify a qualified specialist workshop or breakdown service. Only Shift to 'P' Only Shift to 'P'
when Vehicle is when Vehicle is
Stationary Stationary The vehicle is moving.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.0084 0084 The trunk lid is open.
X
Close the trunk lid. 0083 0083 The hood is open. A warning tone also sounds.
G WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 190).
X Close the hood. 0051 0051 At least one door is open. A warning tone also sounds.
X
Close all the doors. 298
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
0050
0050Solutions Phone No Service
Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 00B2
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid ( Ypage 351). SmartKey
Display messages Possible causes/consequences and
0050 0050Solutions 00AF
Key Does Not Key Does Not
Belong to Vehicle Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey. 00AF
Take Take
Your
YourKey
Keyfrom
from
Ignition
Ignition The SmartKey is in the ignition lock.
X
Remove the SmartKey. 00AF
Obtain a New Key Obtain a New Key The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop. 00AF
Replace Replace
Key
KeyBattery
Battery The SmartKey batteries are discharged.
X
Change the batteries ( Ypage 87). 00AF
Don't Forget Your Don't Forget Your
Key Key The SmartKey is not in the ignition lock. You have opened the
driver's door with the engine switched off.
This display message is displayed for a maximum of 60 seconds
and is simply a reminder.
X
Take the SmartKey with you when you leave the vehicle. 00AF
Key Not Detected Key Not Detected
(white display
message) The SmartKey is currently undetected.
X
Change the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
X Insert the SmartKey into the ignition lock and turn it to the
desired position. 300
Display
messagesOn-board computer and displays

X
To open: pull handle 0043on the cover.
X Fold the cover out to the front.
X To switch cooling level to low: press
button 0044once.
An indicator lamp in the button lights up.
X To switch cooling level to high: press
button 0044twice.
Both indicator lamps in the button light up.
X To switch off cooling: press button0044
repeatedly until the indicator lamps go out.
The cooling output of the coolbox depends on
the ambient temperature and the selected
cooling level.
The coolbox reduces its cooling output or
switches off, if:
R many electrical consumers are turned on
R the starter battery is not sufficiently
charged
This is indicated by the flashing indicator
lamps in the button. The cooling function will
automatically switch back on as soon as there
is sufficient voltage.
Caring for the coolbox If you do not need to use the coolbox for an
extended period you should switch it off,
defrost it and clean it. After doing so, leave
the lid open for a time. Removing and installing the coolbox
You can remove the coolbox for maintenance
purposes.
X
To remove: switch off the coolbox.
X Pull plug 0044down and out.
X Unscrew both screws 0087.
X Pull out the coolbox.
X Close flap 0043.
X To install: swing flap0043to the side until it
is locked in place by the magnets.
X Insert the coolbox.
X Tighten both screws 0087.
X Connect plug 0044. mbrace
General notes i
mbrace is only available in the USA.
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the 00D9MB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes(1-800-367-6372)
or 1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will 332
FeaturesSto
wage an d features

be sent to you by mail. You can use this
password to log onto the mbrace area under
"Owners Online" at http://
www.mbusa.com .
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system To adjust the volume during a call, proceed
as follows:
X Press the 0081or0082 button on the
multifunction steering wheel.
or
X Use the volume controller of COMAND.
The system offers various services, e.g:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis. A malfunction in the system has been
detected if one of the following occurs:
R
The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the 0052Roadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the 00D9MB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
- 0052 Roadside Assistance call button
- 00D9 MB Info call button
R After the system self-diagnosis, the
Inoperative
Inoperative orService Not Service Not
Activated
Activated message appears in the
multifunction display.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes(1-800-367-6372)
or 1-866-990-9007 Features
333Stowage and features Z

Emergency call
Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle.
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the 00D9MB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes(1-800-367-6372)
or 1-866-990-9007
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually. As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
Connecting Call message.
The audio output is muted.
Once the connection has been made, the
Call Connected Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Customer
Assistance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes
continuously.
The Call Failed
Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means. 334
FeaturesStowage and features

Making an emergency call
X
To initiate an emergency call
manually: press cover 0043briefly to open.
X Press SOS button 0044briefly.
The indicator lamp in SOS button 0044
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover 0043.
i If the mobile phone network is
unavailable, mbrace will not be able to
make the emergency call. If you leave the
vehicle immediately after pressing the SOS
button, you will not know whether mbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Roadside Assistance button X
Press Roadside Assistance button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active.
The multifunction display shows the
Connecting Call
Connecting Call message. The audio
system is muted.
If a connection can be made, the Call Call
Connected Connected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Y page 339).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual. Features
335Stowage and features Z