2014 MERCEDES-BENZ E-SEDAN Owners Manual

Display messages Possible causes/consequences and
M
MSolutions # The battery is not being charged.
A warning tone also sounds.
Possible causes are:
R
a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 182).
X Open the hood.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is not damaged:
X Visit a qualified specialist workshop. 4
Check Engine Oil Check Engine Oil
At Next Refueling At Next Refueling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refueling, at the latest
(Y page 338).
X If necessary, add engine oil ( Ypage 338).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. Display
messages
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Display messages Possible causes/consequences and
M
MSolutions 4
Check Engine Oil Check Engine Oil
Level Level
(Add 1
(Add 1 quart)
quart) AMG vehicles: the engine oil level is too low.
X
Check the oil level when next refueling, at the latest
(Y page 338).
X If necessary, add engine oil ( Ypage 338).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 8
Fuel Level Low Fuel Level Low The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. C There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail. 8
Gas Cap Loose Gas Cap Loose The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. 8
Ultra Low-sulfur Ultra Low-sulfur
Diesel Fuel Only Diesel Fuel Only Vehicles with a diesel engine: the fuel level has fallen below the
reserve range.
X
Refuel at the nearest gas station.
X Only use commercially available vehicular ULTRA-LOW SULFUR
HIGHWAY DIESEL FUEL (ULSD, 15 ppm sulfur MAXIMUM). ¸
Replace Air Filter Replace Air Filter Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. !
Check Fuel Filter Check Fuel Filter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. 272
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Display messages Possible causes/consequences and
M
MSolutions Ø
Check Check
Additive
Additive See
See
Operator's Manual
Operator's Manual The DEF tank is empty.
X
Have the DEF tank filled as soon as possible at a qualified
specialist workshop (Y page 180).Ø
Remaining Starts: Remaining Starts:
16 16 The DEF level has fallen to a minimum.
X
Have the DEF tank filled immediately at a qualified specialist
workshop (Y page 180). Driving systems
Display messages Possible causes/consequences and
M MSolutions À
Attention Assist: Attention Assist:
Take a Break! Take a Break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or a lack of concentration on the part of the driver. A warning tone
also sounds.
X
If necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest. À
Attention Assist Attention Assist
Inoperative Inoperative ATTENTION ASSIST is inoperative.
X
Visit a qualified specialist workshop. ¨or
°
Vehicle Rising Vehicle Rising Your vehicle is adjusting to the level you have selected.
¨or
°
Vehicle Rising
Vehicle Rising
Please Wait Please Wait The vehicle level is too low when the vehicle is stationary. A
warning tone also sounds.
X
Do not pull away.
The vehicle level is set when the display message disappears. ¨or
°
STOP Vehicle STOP Vehicle
Vehicle Too Low
Vehicle Too Low You have pulled away while the vehicle level is still too low.
AIRMATIC sets the vehicle to the selected level after a short
period.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 182).
X Wait until the display message disappears before pulling away. Display
messages
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Display messages Possible causes/consequences and
M
MSolutions AIRMATIC is defective. A warning tone also sounds.
X
Do not drive at speeds above 50 mph (80 km/h).
X Make only slight steering movements. Otherwise, the front
fender or the tires could be damaged if the steering movement
is too large.
X Listen for scraping sounds.
X Pull over and stop the vehicle safely, paying attention to road
and traffic conditions, and select a higher vehicle level.
Depending on the malfunction, it may be possible to raise the
vehicle.
X Visit a qualified specialist workshop. ¨or
°
Malfunction Malfunction The AIRMATIC function is restricted. The vehicle's handling
characteristics may be affected.
X
Do not drive at speeds above 50 mph (80 km/h).
X Visit a qualified specialist workshop. ë
Off Off The HOLD function is deactivated. the vehicle is skidding.
A warning tone also sounds.
X
Reactivate the HOLD function later (Y page 202). The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is not fulfilled.
A warning tone also sounds.
X
Check the activation conditions for the HOLD function
(Y page 202). 274
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Display messages Possible causes/consequences and
M
MSolutions Lane Keeping
Lane Keeping
Assist Currently Assist Currently
Unavailable See Unavailable See
Operator's Operator's
Manual Manual
orActiveActive
Lane Keeping
Lane Keeping
Assist Currently Assist Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual Lane Keeping Assist or Active Lane Keeping Assist is deactivated
and temporarily inoperative. Possible causes are:
R
the windshield in the camera's field of vision is dirty.
R visibility is impaired due to heavy rain, snow or fog.
R there are no lane markings for a longer period.
R the lane markings are worn, dark or covered, e.g. by dirt or snow.
When the causes stated above no longer apply, the display
message disappears.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 182).
X Clean the windshield. Lane Keeping Lane Keeping
Assist Assist
Inoperative Inoperative
orActivActiv
e Lane Keeping
e Lane Keeping
Assist Inoperative Assist Inoperative Lane Keeping Assist or Active Lane Keeping Assist is defective.
X
Visit a qualified specialist workshop. Display
messages
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Display messages Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
Currently Currently
Unavailable See Unavailable See
Operator's Operator's
Manual Manual
orActiveActive
Blind Spot Assist
Blind Spot Assist
Currently Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily
inoperative. Possible causes are:
R
the sensors are dirty.
R function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 9indicator lamps also light up in the exterior
mirrors.
When the causes stated above no longer apply, the display
message disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 182).
X Clean the sensors (Y page 346).
X Restart the engine. Blind Spot Assist Blind Spot Assist
Inoperative Inoperative
orActivActiv
e Blind Spot
e Blind Spot
Assist Inoperative Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is defective.
The yellow
9indicator lamps also light up in the exterior
mirrors.
X Visit a qualified specialist workshop. Park Assist Park Assist
Canceled Canceled The driver's door is open and the driver's seat belt has not been
fastened.
X
Repeat the parking process with the seat belt fastened and the
driver's door closed. You have inadvertently touched the multifunction steering wheel
while steering intervention was active.
X
While steering intervention is active, make sure that the
multifunction steering wheel is not touched unintentionally. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 212).276
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Display messages Possible causes/consequences and
M
MSolutions Park Assist
Park Assist
Inoperative Inoperative You have just carried out a large number of turning or parking
maneuvers.
Active Parking Assist will become available again after
approximately ten minutes (Y
page 212).
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Switch off and restart the engine.
If the display message continues to be displayed:
X Visit a qualified specialist workshop. PARKTRONIC is defective.
X
Visit a qualified specialist workshop. Park Assist Park Assist
Finished Finished The vehicle is parked. A warning tone also sounds.
The display message disappears automatically.
DISTRONIC PLUS Off DISTRONIC PLUS Off DISTRONIC PLUS has been deactivated (Y
page 191).
If it was not deactivated by the driver, a warning tone also sounds. DISTRONIC
DISTRONIC
PLUS
PLUSNow
Now
Available
Available DISTRONIC PLUS is operational again after having been
temporarily unavailable. You can now reactivate DISTRONIC PLUS
(Y
page 191). Display
messages
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Display messages Possible causes/consequences and
M
MSolutions DISTRONIC PLUS
DISTRONIC PLUS
Currently Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual DISTRONIC PLUS is temporarily inoperative.
DISTRONIC PLUS Steering Assist is also temporarily inoperative.
Possible causes are:
R
function is impaired due to heavy rain or snow.
R the sensors in the radiator grill and the bumper are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
A warning tone also sounds.
When the causes stated above no longer apply, the display
message disappears.
DISTRONIC is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 182).
X Clean the sensors in the radiator grill and the bumper
(Y page 346).
X Restart the engine. DISTRONIC PLUS DISTRONIC PLUS
Inoperative Inoperative DISTRONIC PLUS is defective.
The following may have also failed:
R
BAS PLUS (Brake Assist System PLUS)
R PRE-SAFE ®
Brake
R DISTRONIC PLUS Steering Assist
A warning tone also sounds.
X Visit a qualified specialist workshop. DISTRONIC PLUS DISTRONIC PLUS
Passive Passive You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. DISTRONIC PLUS DISTRONIC PLUS
- - - mph - - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 191). 278
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