Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 26).Notes on breaking-in a new vehicle
Important safety notes
New and replaced brake pads and discs only
reach their optimum braking effect after
several hundred kilometers of driving.
Compensate for this by applying greater force
to the brake pedal. The first 1000 miles(1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
R You should therefore drive at varying
vehicle and engine speeds for the first
1000 miles (1500 km).
R Avoid heavy loads, e.g. driving at full
throttle, during this period.
R Change gear in good time, before the
tachometer needle is Ôof the way to the
red area of the tachometer.
R If possible, do not depress the accelerator
pedal past the point of resistance
(kickdown).
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate
the vehicle to full speed. Additional breaking-in notes for AMG
vehicles:
R
Do not drive faster than 85 mph
(140 km/h) for the first 1,000 miles
(1,500 km).
R Only allow the engine to reach a maximum
engine speed of 4,500 rpm briefly.
R Change gear in good time.
i You should also observe these notes on
breaking in if the engine or parts of the drive
train on your vehicle have been replaced.
i Always observe the respective speed
limits. AMG vehicles with self-locking rear
axle differential
Your vehicle is equipped with a self-locking
differential on the rear axle. To protect the
differential on the rear axle, carry out an oil
change after a breaking-in phase of
2,000 miles (3,000 km). This oil change
prolongs the service life of the differential.
Have the oil change carried out at a qualified
specialist workshop. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another. 158
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Problems with the transmission
Problem Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
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Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
Hiding a service message X
Press the aor% button on the
steering wheel.
Displaying service messages X
Switch on the ignition.
X Press the =or; button on the
steering wheel to select the Serv.
Serv. menu.
X Press the 9or: button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm by
pressing the abutton.
The service due date appears in the
multifunction display.
Information about Service Resetting the ASSYST PLUS service
interval display
!
If the ASSYST PLUS service interval
display has been inadvertently reset, this
setting can be corrected at a qualified
specialist workshop.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example. Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R
regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents Care
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X
Select Open Camera Cover
Open Camera Cover and pressW
to confirm.
The cover of the 360° camera opens.
X To clean the 360° camera: clean camera
lens :with clean water and a soft cloth.
i If you drive at speeds above 20 mph
(30 km/h) or the SmartKey is in position
0 or 1in the ignition lock, the cover of the
360° camera closes automatically.
Cleaning the exhaust pipes !
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display. X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz. Care
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Occupant distribution
The distribution of occupants in a vehicle at
their designated seating positions.
Total load limit
Rated cargo and luggage load plus
68 kilograms (150 lb) multiplied by the
number of seats in the vehicle. Changing a wheel
Flat tire
The "Breakdown assistance" section
(Y page 354)c ontains information and notes
on how to deal with a flat tire. Information on
driving with MOExtended tires in the event of
a flat tire can be found under "MOExtended
tires (tires with run-flat characteristics"
(Y page 354).
Vehicle with emergency spare wheel: in
the event of a flat tire, the emergency spare
wheel is mounted as described under
"Mounting a wheel" ( Ypage 396). Rotating the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions.
The wheel brakes or suspension components
may also be damaged. There is a risk of
accident.
Rotate front and rear wheels only if the wheels
and tires are of the same dimensions.
! On vehicles equipped with a tire pressure
monitor, electronic components are
located in the wheel.
Tire-mounting tools should not be used
near the valve. This could damage the
electronic components.
Only have tires changed at a qualified
specialist workshop. Always observe the instructions and safety
notes in the "Mounting a wheel" section
(Y
page 396).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the
intervals in the tire manufacturer's warranty
book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km), or earlier if tire wear requires. Do
not change the direction of wheel rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressure and, if
necessary, restart the tire pressure loss
warning system or the tire pressure monitor. Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these
benefits if the correct direction of rotation is
maintained.
An arrow on the sidewall of the tire indicates
its correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel. Cleaning the wheels
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Changing a wheel
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Service products and filling
capacities
Important safety notes
G
WARNING
Service products may be poisonous and
hazardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children. H
Environmental note
Dispose of service products in an
environmentally responsible manner.
Service products include the following:
R Fuels (e.g. gasoline, diesel)
R Exhaust gas aftertreatment additives, e.g.
DEF
R Lubricants (e.g. engine oil, transmission oil)
R Coolant
R Brake fluid
R Windshield washer fluid
R Climate control system refrigerant
Comply with all valid regulations with respect
to handling, storing, and disposing of service
fluids.
Components and service products must be
matched. You should therefore only use
products that have been tested and approved
by Mercedes-Benz.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved
by Mercedes-Benz by the following
inscription on the containers:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51) Other designations or recommendations
indicate a level of quality or a specification in
accordance with an MB Sheet number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. 418
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R
engine damage
R malfunctions in the BlueTEC exhaust gas
aftertreatment system
Assuring the purity of DEF is particularly
important with respect to avoiding
malfunctions in the BlueTEC exhaust gas
aftertreatment system.
If DEF is pumped out of the DEF tank, e.g.
during repair work, it must not be returned to
the tank. The purity of the fluid can no longer
be guaranteed.
Filling capacities Model Total capacity
E 250 BlueTEC
E 250 BlueTEC 4MATIC
6.5 US gal
(24.5 l) Engine oil
General notes !
Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed service intervals. Do
not change the engine oil or oil filter in
order to achieve longer replacement
intervals than those prescribed. You could
otherwise cause engine damage or damage
to the exhaust gas aftertreatment.
Follow the instructions in the service
interval display regarding the oil change.
Otherwise, you may damage the engine and
the exhaust gas aftertreatment.
Comply with the important safety notes for
service products when handling engine oil
(Y page 418).
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. You should therefore only
use engine oils and oil filters that are
approved for vehicles with maintenance
systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Center. Or visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle. Model Engine
model MB
Approval E 300 4MATIC
(Canada only)
E 350
(USA only)
E 350 4MATIC 276 229.5
E 550 4MATIC
278 229.5
AMG vehicles
157 229.5
E 250 BlueTEC
E 250 BlueTEC
4MATIC
651 228.51,
229.31,
229.51 Use only SAE 0W-40o
r SAE 5W-40 engine oils
for AMG vehicles.
i MB approval is indicated on the oil
containers.
Filling capacities The following values refer to an oil change
including the oil filter.
Model Capacity
E 550 4MATIC
8.5 US qt (8.0 l)
AMG vehicles
9.0 US qt (8.5 l)
All other models
6.9 US qt (6.5 l)
Additives
!
Do not use any additives in the engine oil.
This could damage the engine. 422
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Engine oil viscosity
Viscosity describes the flow characteristics
of a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Select an engine oil with an SAE classification
(viscosity) suitable for the prevailing outside
temperatures. The table shows you which
SAE classifications are to be used. The low-
temperature characteristics of engine oils
can deteriorate significantly, e.g. as a result
of aging, soot and fuel deposits. It is therefore
strongly recommended that you carry out
regular oil changes using an approved engine
oil with the appropriate SAE classification. Brake fluid
G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
Comply with the important safety notes for
service products when handling brake fluid
(Y page 418).
The brake fluid change intervals can be found
in the Maintenance Booklet. Only use brake fluid approved by Mercedes-
Benz according to MB Approval 331.0.
Information about approved brake fluid can
be obtained at any qualified specialist
workshop or on the Internet at
http://bevo.mercedes-benz.com.
i
Have the brake fluid regularly replaced at
a qualified specialist workshop and the
replacement confirmed in the Maintenance
Booklet. Coolant
Important safety notes G
WARNING
If antifreeze comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Let the engine cool down before you add
antifreeze. Make sure that antifreeze is not
spilled next to the filler neck. Thoroughly
clean the antifreeze from components before
starting the engine.
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine.
Further information on coolants can be
found in the Mercedes-Benz Specifications
for Service Products, MB Specifications for
Service Products 310.1, e.g. on the
Internet at
http://bevo.mercedes-benz.com. Or
contact a qualified specialist workshop.
! Always use a suitable coolant mixture,
even in countries where high temperatures
prevail.
Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
i Have the coolant regularly replaced at a
qualified specialist workshop and the
replacement confirmed in the Maintenance
Booklet. Service products and filling capacities
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