2014 MERCEDES-BENZ C-Class Comand Manual

i
The availability of individual Mercedes-
Benz Apps may vary depending on the
country.
i The terms of use are shown when
COMAND is used for the first time and then
once a year thereafter. Only read and
accept the terms of use when the vehicle is stationary.
i Internet pages cannot be shown on the
driver's side while the vehicle is in motion. Connection difficulties while the vehi-
cle is in motion (Canada only)
The following could be the cause of call dis-
connection:
R insufficient GSM/UMTS network coverage
R the vehicle has moved into a GSM cell with
no free channels
R the SIM card used is not compatible with
the network available
R you are using a mobile phone with "Twin-
card" and the mobile phone with the sec-
ond SIM card is logged into the network at
the same time Function restrictions (Canada only)
You will not be able to use the mobile phone,
will no longer be able to use the mobile phone, or you may have to wait before using it, in the
following situations:
R when the mobile phone is switched off
R if the Bluetooth ®
function is switched off in
COMAND
R if the Bluetooth ®
function is switched off on
the mobile phone while you are using Blue-
tooth ®
interface telephony
R if the mobile phone has not logged on to a
mobile phone network
R if neither the mobile phone network nor the
mobile phone allow simultaneous use of a
phone and an Internet connection i
It is possible that you may not be able to
receive calls when an Internet connection
is active. This depends on the mobile phone
and the mobile phone network used. Roaming (Canada only)
When you are driving your vehicle in a differ-
ent country and using COMAND and Internet
functions, additional costs may be incurred
(roaming fees). When you are in a different
country, your SIM card must be enabled for
data roaming. If your mobile phone network
provider does not have a data roaming agree-
ment with the roaming partner, it may not be possible to establish an Internet connection.
Deactivate this function on your mobile
phone if you want to avoid data roaming when you are in a different country. Setting access data (Canada only)
Introduction
To use online and Internet functions, you
need Internet access data for the connected
mobile phone. You can obtain this from your
mobile phone network provider.
A selected/manually set mobile phone net-
work provider is only valid for the mobile
phone connected when the selection/setting
is made. The mobile phone network provider
is set automatically upon reconnection.
i When you are driving your vehicle in a dif-
ferent country and using the online and
Internet functions on COMAND, you may
incur additional costs (roaming fees).
i While initializing the mobile phone for the
Internet connection, access data which is
already on the mobile phone may be over-
written. You should therefore check the
settings on the mobile phone (see the
mobile phone operating instructions).
i Adjust the access data settings when the
vehicle is stationary. You may otherwise be Setting access data (Canada only)
159Online and Internet functions Z

distracted from the traffic conditions,
cause an accident and injure yourself and
others. Selecting/setting Internet access
data
Calling up mobile network providers X
Select the 00A7icon in the main function bar
by turning 00790052007Athe COMAND controller
and press 0098to confirm.
The carousel view appears. X
Select Settings Settings by sliding00640052and turning
00790052007A the COMAND controller and press 0098
to confirm.
When you connect the mobile phone to
COMAND for the first time (Y page 126),
there is no mobile phone network provider
preset. Provider:
Provider: is followed by the words
Not Selected Not Selected.
If a mobile phone is connected and a mobile phone network provider has been selected,
the name of the mobile phone network is
shown after Provider:
Provider:. X
Press 0098the COMAND controller.
The list of mobile phone network providers
appears.
In order to set the access data of the mobile
phone network provider you can: R select the predefined access data of the
mobile phone network provider
(Y page 161)
R configure automatically – this option only
appears in the list of providers if the con-
nected mobile phone supports the Blue-
tooth ®
PAN (Personal Area Network) pro-
file (Y page 160).
R manually set the access data of the mobile
phone network provider (Y page 162)
Configuring access data automatically Requirement: your telephone must be con-
nected to COMAND via Bluetooth
®
and must
support the Bluetooth ®
PAN profile.
Option 1 if your telephone is not yet config-
ured for Internet access:
X Select the 00A7icon in the main function bar
by sliding 00970052and turning 00790052the
COMAND controller and press 0098to con-
firm.
You will see a message informing you that
automatic configuration is possible.
X Select Yes Yesand press 0098to confirm.
Option 2: X In the list of mobile phone network provid-
ers, select Autom. Configuration Autom. Configuration

by turning00790052007Athe 160
Setting access data (Canada only)Online and Internet functions

COMAND controller and press
0098to con-
firm (Y page 160).
The configuration data is transferred from
the mobile phone. If the configuration is
successful, a 0036dot appears in front of
Autom. configuration
Autom. configuration

.
Selecting access data of the mobile
phone network provider Searching for providers
X Select Search for Providers
Search for Providers in the
mobile phone network providers list by
turning 00790052007Athe COMAND controller and
press 0098to confirm (Y page 160).
A list of countries appears.
X Select the country of your mobile phone
network provider, e.g. Germany
Germany, and press
0098 to confirm.
The list of available mobile phone network
providers appears.
i The access data for the mobile phone net-
work provider is selected once for the
mobile phone connected and is loaded
again each time the mobile phone is con-
nected (Y page 160). i
You must set the access data of the
mobile phone network provider who pro-
vides the SIM card and the associated data package (access settings) for the connec-
ted mobile phone. The access data remains the same when you are in a different coun-
try (roaming). The access data of another
network is notselected.
There are mobile phone network providers
who offer multiple access data. This
depends on the data package used, for
example.
The mobile phone network only has one
access setting
X Select the mobile phone network provider
by turning 00790052007Athe COMAND controller
and press 0098to confirm.
A menu appears.
X To check preset access data: selectEdit Edit
and confirm with 0098.
The list of access data appears
(Y page 162).
X Check the access data.
X If the access data is correct: press the
0038 reset button or the 0039symbol and
press 0098to confirm.
You can now accept the access data of the
mobile phone network provider.
X Select Save
Save and press 0098to confirm.
The list of mobile phone network providers
appears; the access data of the provider
has been accepted. Setting access data (Canada only)
161Online and Internet functions Z

X
To edit the access data: proceed as
described for manually entering the access data (Y page 162).
When you confirm the edited access data,
the list of mobile phone network providers
appears and displays the selected provider.
If, after selecting a mobile phone network provider, several access settings are dis-
played:
X Select the appropriate access setting by
turning 00790052007Athe COMAND controller and
press 0098to confirm.
A menu appears. X
To check access settings: selectEdit Edit
and press 0098to confirm.
The list of access data appears
(Y page 162).
X Check the access data.
X If the access data is correct: press the
0038 reset button or the 0039symbol and
press 0098to confirm.
You can now accept the access data of the
mobile phone network provider.
X Select Save
Save and press 0098to confirm.
The list of mobile phone network providers
appears; the access data of the provider
has been accepted.
X To edit the access data: proceed as
described in "Manually setting the access
data of the mobile phone network provider" (Y page 162).
When you confirm the edited access data,
the list of mobile phone network providers
appears and displays the selected provider. The currently selected access settings (003B
dot
in front of the entry) are used for the connec- ted mobile phone.
X To return to the carousel view: press the
0038 back button twice.
or
X Press 0098the COMAND controller and then
the 0038 back button.
Manually setting the access data of the
mobile phone network provider List of access data (new provider)
Calling up the list of access data
X Confirm Create New Provider Create New Provider in the list
of mobile phone network providers by
pressing 0098the COMAND controller.
The list of access data appears. The stand-
ard name Provider Provider is automatically
entered into the Provider:
Provider:field. You can
now make the entries.
i The access data of the mobile phone net-
work provider is set once for the connected
mobile phone. 162
Setting access data (Canada only)Online and Internet functions

Explanation of the access data
Input field Meaning
Provider:
Provider: Name of the provider to
be displayed in the list of
mobile phone network
providers. The name can
be freely selected.
The standard entry is
Provider Provider . Tel.
Tel.
Number:
Number: Access number for estab-
lishing the connection
i The access number
depends on the mobile
phone used. For GSM/
UMTS mobile phones,
*99***1# *99***1# is used as a
standard. Access
Access
Point: Point: APN network access point
( Access PointName)
You can obtain this infor-
mation from your mobile
phone network provider.
i Entry is not necessary
for all mobile phone
network providers and
mobile phones. User ID: User ID: The user identification
can be obtained from your
mobile phone network
provider.
i Entry is not necessary
for all mobile phone
network providers. Password: Password: The password can be
obtained from your
mobile phone network
provider.
i Entry is not necessary
for all mobile phone
network providers. Input field Meaning
DNS DNS
Address:
Address: The DNS addresses
(Domain
NameService)
can be negotiated auto-
matically or entered man-
ually. The required infor-
mation can be obtained
from your mobile phone
network provider.
i Most mobile phone
network providers sup-
port the Automatic Automatic
function. If you selected
the Manual
Manual option, you
are usually required to
enter a DNS address. DNS1: DNS1:
DNS2: DNS2: Fields for entering the
DNS server addresses
manually. The address
can be obtained from your
mobile phone network
provider. Entering access data
X In the list of access data, confirm the Pro‐ Pro‐
vider
vider input field by pressing 0098
(Y page 162).
An input menu appears. X
Enter the provider (Y page 33).
X To enter the phone number: in the list of
access data, select the Tel. Number:
Tel. Number:
input field by sliding 00640052or turning 00790052007A Setting access data (Canada only)
163Online and Internet functions Z

the COMAND controller and press
0098to
confirm.
The input menu for the phone number
appears. X
Enter the telephone number.
X To enter the access data: in the list of
access data, select the Access Point: Access Point:
input field and confirm by pressing 0098.
X Enter the access data.
X To enter the user ID: in the list of access
data, select the User ID:
User ID: input field and
confirm by pressing 0098.
X Enter the user ID.
X To enter the password: in the list of
access data, select the Password:
Password: input
field and confirm by pressing 0098.
X Enter the password. X
To set the DNS address: selectAuto‐
Auto‐
matic
matic orManual
Manual with the COMAND con-
troller and press 0098to confirm.
Automatic
Automatic : the DNS address is set auto-
matically. Manual
Manual : uses the entries in DNS 1 and DNS
2. Entering the DNS1
Entering the example DNS
X After selecting Manual
Manual, select the DNS1
DNS1
input field with the COMAND controller and
press 0098to confirm.
X Enter 172.28.4.81
172.28.4.81, for example. Internet access data for other mobile
phones
If the access data is already available in the
list of mobile phone network providers, you
can use it for additional mobile phones.
The following prerequisites are required for
this:
R the additional mobile phone must be con-
nected.
R the access data must apply to the mobile
phone contract of the currently connected
mobile phone.
X Select a provider from the list of mobile
phone network providers by turning 00790052007A
the COMAND controller and press 0098to
confirm (Y page 161).
After you select the provider, the list of
mobile phone network providers is closed.
The selected provider is entered. 164
Setting access data (Canada only)Online and
Internet functions

Managing access data of the mobile
phone network provider
Overview The access data of the mobile phone network
provider can be:
R edited
R copied, then edited and accepted for a new
provider name
R deleted
i Changes that you make to the access
data of a mobile phone network provider
apply to all mobile phones that use this
access data.
i When the Internet connection is active,
you cannot edit or delete the access data of
the currently set mobile phone network
provider.
Editing the access data X
Select a provider from the list of mobile
phone network providers by turning 00790052007A
the COMAND controller (Y page 161).
X Select the symbol to the right of the entry
by sliding 00520096the COMAND controller and
press 0098to confirm. X
Confirm Edit Editby pressing 0098.
The access data is displayed.
X Edit the access data. A description of the
entry can be found under "Manually setting the access data of the mobile phone net-
work provider" (Y page 162). Saving access data under a new pro-
vider name X
Select a provider from the list of mobile
phone network providers by turning 00790052007A
the COMAND controller (Y page 161).
X Select the symbol to the right of the entry
by sliding 00520096the COMAND controller and
press 0098to confirm.
X Confirm Copy Provider Entry Copy Provider Entry by press-
ing 0098.
The access data is displayed.
X Edit the access data. A description of the
entry can be found under "Making entries"
in the "Manually setting the access data of
the mobile phone network provider" sec-
tion (Y page 162).
Deleting the access data of the mobile
phone network provider X
Select a provider from the list of mobile
phone network providers by turning 00790052007A
the COMAND controller (Y page 161).
X Select the symbol to the right of the entry
by sliding 00520096the COMAND controller and
press 0098to confirm.
X Confirm Delete Deleteby pressing 0098.
A prompt appears asking whether you wish to delete the access data.
X Select Yes
YesorNo
No and press 0098to confirm. Selecting the length of time for auto-
matic disconnection from the InternetSetting access data (Canada only)
165Online and Internet functions Z

If a preset time has elapsed during which nei-
ther the online functions nor the Internet have
been used, COMAND automatically discon-
nects from the Internet.
X Select Settings Settings in the carousel view by
sliding 00640052and turning 00790052007Athe COMAND
controller and press 0098to confirm.
X Select Disconnect Automatically
Disconnect Automatically
After:
After: and press 0098to confirm.
The 003Bdot indicates the current setting.
X Select 5 min
5 min ,15 min
15 min orOff
Off and press 0098
to confirm.
Off
Off switches the function off.
An active Internet connection is identified by the double arrows on the top right of the dis-
play. Establishing/ending the connection
Establishing the connection
Preconditions for establishing a connection
can be found under "General notes"
(Y page 158).
X Option 1: select the00A7icon in the main
function bar by turning 00790052007Athe COMAND
controller and press 0098to confirm.
The carousel view appears.
X Turn 00790052007A or slide 009500520096the COMAND con-
troller until the Mercedes-Benz Apps Mercedes-Benz Apps
panel or a favorite is brought to the front, if
these have been previously created
(Y page 181).
X Option 2: enter a web address
(Y page 176). X
For both options, press 0098the COMAND
controller.
The Internet connection is established. An
active Internet connection is identified with symbol 0043. The example shows the menu in
the Google™ Local Search (Y page 167)
function.
X To cancel the connection: while the con-
nection is being established, confirm Can‐
Can‐
cel cel by pressing 0098.
or
X Press the 0076button on COMAND or on
the multifunction steering wheel. Ending the connection
US only: you cannot cancel the connection
yourself.
The Internet connection is automatically ter-
minated if the system does not recognize any user input within a five-minute time period.
i The
0076 button is inoperative.
Canada only: 166
Establishing/ending the connectionOnline and Internet functions