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Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key:
R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do not keep the key in the luggage compart-
ment. Otherwise, the key may not be detec-
ted, e.g. when starting the engine using the
Start/Stop button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 82).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. You can open the rear doors from
inside the vehicle if they are not secured by
the child-proof locks (Y page 72). The anti-
theft alarm system is triggered if the door is 86
KeyOpening and closing
Page 90 of 405

opened from the inside. Switch off the alarm
(Y page 80). G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. Key functions
:
& Locks the vehicle
; % Unlocks the vehicle
If you do not open the vehicle within approx-
imately 40 seconds of unlocking, the vehicle
will lock again.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again
R protection against theft is reactivated
X To lock centrally: press button:.
The key centrally locks/unlocks: R the doors
R the tailgate
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times.
i When the locator lighting is activated in
Audio 20/COMAND Online, it lights up
when it is dark after the vehicle is unlocked
with the remote control (see separate oper- ating instructions). i
You can also set an audible signal to con-
firm that the vehicle has been locked. The
audible signal can be activated or deacti-
vated using the on-board computer
(Y page 247). KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key
in the vehicle.
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the key with you. You can combine the KEY-
LESS-GO functions with the functions of a
conventional key. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using
the & button on the key.
The driver's door and the door at which the
handle is used, must both be closed. The key
must be outside the vehicle. When locking or unlocking with KEYLESS-GO, the distance
between the key and the corresponding door
handle must not be greater than 1 m.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing Key
87Opening and closing Z
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X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :or;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
For further information on the convenience closing feature (Y page 99).X
To unlock the tailgate: pull the tailgate
handle.
Deactivating and activating If you do not intend to use the vehicle for an
extended period of time, you can deactivate
KEYLESS-GO. The key will then use very little power, thereby conserving battery power. For
the purposes of activation/deactivation, the
vehicle does not have to be nearby. X
To deactivate: press the&button on
the key twice in rapid succession.
The battery check lamp of the key
(Y page 90) lights up twice briefly and
KEYLESS-GO is deactivated.
X To activate: press any button on the key or
insert the key into the ignition lock.
KEYLESS-GO and all of its associated fea-
tures are available again. KEYLESS-GO start function
Bear in mind that the engine can be started by any of the vehicle occupants if there is a key
in the vehicle. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel alone.
X To change the setting: simultaneously
press the %and& buttons for
approximately 6 seconds until the battery
check lamp (Y page 90) flashes twice.
i If the setting of the locking system is
changed within the signal range of the vehi- cle, pressing the &or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button. 88
KeyOpening and closing
Page 92 of 405

The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: simulta-
neously press the %and& buttons
for approximately 6 seconds until the bat-
tery check lamp flashes twice
(Y page 90). Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key or KEYLESS-GO, use
the emergency key element.
If you use the emergency key element to
unlock and open the driver's door or the tail-
gate, the anti-theft alarm system will be trig-
gered (Y page 80).
There are several ways to deactivate the
alarm:
X To deactivate the alarm with the key:
press the %or& button on the key.
or
X Insert the key into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically. X
To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and, at the same time, remove
emergency key element ;from the key.
Further information about:
R unlocking the driver's door (Y page 95)
R unlocking the luggage compartment
(Y page 97)
R locking the vehicle (Y page 96)
Inserting the emergency key element X
Push emergency key element ;com-
pletely into the key until it engages and
release catch :is back in its basic posi-
tion. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. Key
89Opening and closing Z
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H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
Mercedes-Benz recommends that you have
the battery replaced at a qualified specialist
workshop.
Checking the battery X
Press the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
X Replace the battery (Y page 90).
i If the key battery is checked within the
signal reception range of the vehicle, press- ing the &or% button:
R locks or
R unlocks the vehicle
i You can obtain a battery from any quali-
fied specialist workshop. Replacing the battery You require a CR 2025 3 V cell battery.
X Take the emergency key element out of the
key (Y page 89). X
Press emergency key element ;into the
opening in the key in the direction of the
arrow until battery tray cover :opens.
When doing so, do not hold cover :shut.
X Remove battery tray cover :. X
Repeatedly tap the key against your palm
until battery =falls out.
X Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth
to do so.
X Make sure that the surface of the battery is
free of lint, grease and other contamina-
tion.
X Insert the front tabs of battery tray cover :
and then press to close it.
X Insert emergency key element into the key
(Y page 89).
X Check the function of all key buttons on the
vehicle. 90
KeyOpening and closing
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Problems with the key
Problem
Possible causes/consequences and
M
MSolutions You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X Vehicles without KEYLESS-GO or KEYLESS-GO start func-
tion: try again to lock/unlock the vehicle using the remote con-
trol function of the key. Point the tip of the key at the driver's
door handle from close range and press the %/& button.
If this does not work: X Check the key battery (Y page 90) and replace if necessary
(Y page 90).
X Unlock (Y page 95) or lock (Y page 96) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Vehicles without KEYLESS-GO or KEYLESS-GO start func-
tion: try again to lock/unlock the vehicle using the remote con-
trol function of the key. Point the tip of the key at the driver's
door handle from close range and press the %/& button.
If this does not work: X Unlock (Y page 95) or lock (Y page 96) the vehicle using the
emergency key element. The key is faulty.
X Unlock (Y page 95) or lock (Y page 96) the vehicle using the
emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 90) and replace if necessary
(Y page 90).
If this does not work: X Unlock (Y page 95) or lock (Y page 96) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 95) or lock (Y page 96) the vehicle using the
emergency key element. Key
91Opening and closing Z
Page 95 of 405

Problem
Possible causes/consequences and
M
MSolutions There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Unlock (Y page 95) or lock (Y page 96) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. The on-board voltage is too low
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 341).
or
X Jump-start the vehicle (Y page 342).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 90) and replace if necessary
(Y page 90).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. 92
KeyOpening and closing
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Problem
Possible causes/consequences and
M
MSolutions You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 298).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate
the double lock function by deactivating the
interior motion sensor (Y page 82). The doors
can then be opened from the inside after the vehicle has been locked from the outside. You
can open the rear doors from inside the vehi- cle if they are not secured by the child-proof
locks (Y page 72). The anti-theft alarm system
is triggered if the door is opened from the
inside. Switch off the alarm (Y page 80). Unlocking and opening the doors
from the inside
X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and opens. Doors
93Opening and closing Z