2014 LINCOLN MKZ phone

Cleaning the Exterior........................288
Repairing Minor Paint Damage......289
Waxing...................................................289
Cleaning the Engine..........................290
Cleaning the Windows and WiperBlades................................................290
Cleaning the Interior...........................291
Cleaning the Instrument Panel and Instrument Cluster Lens..............292
Cleaning Leather Seats....................292
Cleaning the Alloy Wheels..............293
Vehicle Storage...................................294
Wheels and Tires
Temporary Mobility Kit.....................297
Tire Pressure Monitoring System...............................................303
Tire Care.................................................307
Using Snow Chains............................323
Changing a Road Wheel..................323
Technical Specifications.................328
Capacities and Specific- ations
Engine Specifications.......................329
Motorcraft Parts.................................329
Vehicle Identification Number........331
Vehicle Certification Label..............332
Transmission CodeDesignation.......................................332
Technical Specifications.................334
Accessories
Accessories...........................................337
Ford Extended Service Plan (ESP)
Ford Extended Service Plan(ESP)..................................................339
MyLincoln Touch™
General Information..........................342
Settings..................................................352
Entertainment.....................................364
Phone.....................................................385
Information...........................................392
Climate..................................................404
Naviga tion.............................................407
Appendices
End User License Agreement.........418
Scheduled Maintenance
General Maintenance
Information......................................436
Normal Scheduled Maintenance...................................440
Special Operating Conditions Scheduled Maintenance.............443
Scheduled Maintenance Record................................................445
5
Table of Contents

authorities or other third parties
acting with lawful authority. Other
parties may seek to access the
information independently of Ford
Motor Company and Ford of
Canada.
Note:Including to the extent that
any law pertaining to Event Data
Recorders applies to SYNC or its
features, please note the following:
Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may,
through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in
a crash involving the deployment of
an airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911
Assist may also be capable of being
used to electronically or verbally
provide to 911 operators the vehicle
location (such as latitude and
longitude), and/or other details
about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate
emergency services. If you do not
want to disclose this information, do
not activate the 911 Assist feature.
See MyLincoln Touch™ (page 342).
Additionally, when you connect to
Traffic, Directions and Information
(if equipped, U.S. only), the service
uses GPS technology and
advanced vehicle sensors to
collect the vehicle’s current
location, t ravel direction, and
speed (“vehicle travel
information”), only to help provide you with the directions, traffic
reports, or business searches that
you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and
the vendors it uses to provide you
with this information do not store
your vehicle travel information.
For more information, see Traffic,
Directions and Information, Terms
and Conditions.
See MyLincoln
Touch™ (page 342).
CALIFORNIA PROPOSITION
65
WARNING
Some constituents of engine
exhaust, certain vehicle
components, certain fluids contained
in vehicles and certain products of
component wear contain or emit
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.
PERCHLORATE
Certain components in your vehicle
such as airbag modules, safety belt
pretensioners and remote control
batteries may contain perchlorate
material. Special handling may apply
for service or vehicle end of life
disposal. For more information visit:
11
Introduction

Web Address
www.dtsc.ca.gov/hazardouswaste/perchlorate
LINCOLN CREDIT
Lincoln Automotive Financial Services
offers a full range of financing and
lease plans to help you acquire your
vehicle. If you have financed or leased
your vehicle through Lincoln
Automotive Financial Services, thank
you for your business.
For your convenience we offer a
number of ways to contact us, as well
as help manage your account.
Phone: 1-888-498-8801
For more information regarding
Lincoln Automotive Financial Services,
as well as access Account Manager,
please go to www.LincolnAFS.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the
highest standards using quality parts.
We recommend that you demand the
use of genuine Ford and Motorcraft
parts whenever your vehicle requires
scheduled maintenance or repair. You
can clearly identify genuine Ford and
Motorcraft parts by looking for the
Ford, FoMoCo or Motorcraft branding
on the parts or their packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make
sure that your vehicle provides years
of service is to have it maintained in
line with our recommendations using
parts that conform to the
specifications detailed in this Owner’s
Manual. Genuine Ford and Motorcraft
parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision
parts meet our stringent requirements
for fit, finish, structural integrity,
corrosion protection and dent
resistance. During vehicle
development we validate these parts
deliver the intended level of protection
as a whole system. A great way to
know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement
Parts
Genuine Ford and Motorcraft
replacement parts are the only
replacement parts that benefit from
a Ford Warranty. Damage caused to
your vehicle as a result of the failure
of non-Ford parts may not be covered
by the Ford Warranty. For additional
information, refer to the terms and
conditions of the Ford Warranty.
12
Introduction

SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by
your vehicle’s New Vehicle Limited
Warranty, refer to the Warranty
Manual that is provided to you along
with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is
fitted with sophisticated electronic
controls.
WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 42).
Front seat mounted rear-facing
child or infant seats should
NEVER be placed in front of an active
passenger airbag.
MOBILE
COMMUNICATIONS
EQUIPMENT
Using mobile communications
equipment is becoming increasingly
important in the conduct of business
and personal affairs. However, you
must not compromise your own or
others’ safety when using such
equipment. Mobile communications
can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when
using mobile communications
equipment to avoid negating these
benefits. Mobile communication
equipment includes, but is not limited
to, cellular phones, pagers, portable
email devices, text messaging devices
and portable two-way radios.
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with
features and options that are different
from the features and options that are
described in this Owner’s Manual. A
market unique supplement may be
supplied that complements this book.
By referring to the market unique
supplement, if provided, you can
properly identify those features,
recommendations and specifications
that are unique to your vehicle. This
Owner’s Manual is written primarily
13
Introduction

GENERAL INFORMATION
ON RADIO FREQUENCIES
This device complies with Part 15 of
the FCC Rules and with Industry
Canada license-exempt RSS
standard(s). Operation is subject to
the following two conditions: (1) This
device may not cause harmful
interference, and (2) This device must
accept any interference received,
including interference that may cause
undesired operation.
Note:Changes or modifications not
expressively approved by the party
responsible for compliance could void
the user's authority to operate the
equipment. The term IC before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately 33 feet
(10 meters). Vehicles with the remote
start feature will have a greater range.
One of the following could cause a
decrease in operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your vehicle The radio frequency used by your
remote control can also be used by
other short distance radio
transmissions, for example amateur
radios, medical equipment, wireless
headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use
your remote control. You can lock and
unlock the doors with the key.
Note:
Make sure to lock your vehicle
before leaving it unattended.
Note: If you are in range, the remote
control will operate if you press any
button unintentionally.
Intelligent Access
The system uses a radio frequency
signal to communicate with your
vehicle and authorize your vehicle to
unlock when one of the following
conditions are met:
• You touch the inside of the front exterior door handle.
• You press the luggage compartment button.
• You press a button on the transmitter.
If excessive radio frequency
interference is present in the area or
if the transmitter battery is low, you
may need to mechanically unlock your
door. You can use the mechanical key
blade in your intelligent access key to
open the driver door in this situation.
See Remote Control (page 53).
52
Keys and Remote Controls

GENERAL INFORMATION
WARNINGS
Extended idling at high engine
speeds can produce very high
temperatures in the engine and
exhaust system, creating the risk of
fire or other damage.
Do not park, idle or drive your
vehicle on dry grass or other dry
ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of
fire.
Do not start the engine in a
closed garage or in other
enclosed areas. Exhaust fumes can
be toxic. Always open the garage door
before you start the engine.
If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by an authorized dealer
immediately. Do not drive your vehicle
if you smell exhaust fumes.
If you disconnect the battery, your
vehicle may exhibit some unusual
driving characteristics for
approximately 5 miles (8 kilometers)
after you reconnect it. This is because
the engine management system must
realign itself with the engine. You can
disregard any unusual driving
characteristics during this period.
The powertrain control system meets
all Canadian interference-causing
equipment standard requirements
regulating the impulse electrical field
or radio noise. When you start the engine, avoid
pressing the accelerator pedal before
and during operation. Only use the
accelerator pedal when you have
difficulty starting the engine.
KEYLESS STARTING
Note:
The keyless starting system may
not function if the key is close to metal
objects or electronic devices such as
cellular phones.
Note: A valid key must be located
inside your vehicle to switch the ignition
on and start the engine.
Ignition Modes
E164319
151
Starting and Stopping the Engine

SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank
may cause leakage and lead to fuel
spray and fire.
The fuel system may be under
pressure. If you hear a hissing
sound near the fuel filler door (Easy
Fuel capless fuel system), do not
refuel until the sound stops.
Otherwise, fuel may spray out, which
could cause serious personal injury.
Automotive fuels can cause
serious injury or death if misused
or mishandled.
The flow of fuel through a fuel
pump nozzle can produce static
electricity, which can cause a fire if
fuel is pumped into an ungrounded
fuel container.
Fuel ethanol and gasoline may
contain benzene, which is a
cancer-causing agent.
When refueling always shut the
engine off and never allow
sparks or open flames near the filler
neck. Never smoke or use a cell phone
while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess
fumes.
Observe the following guidelines
when handling automotive fuel: • Extinguish all smoking materials
and any open flames before
refueling your vehicle.
• Always turn off the vehicle before refueling.
• Automotive fuels can be harmful or fatal if swallowed. Fuel such as
gasoline is highly toxic and if
swallowed can cause death or
permanent injury. If fuel is
swallowed, call a physician
immediately, even if no symptoms
are immediately apparent. The
toxic effects of fuel may not be
visible for hours.
• Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind
can lead to eye and respiratory
tract irritation. In severe cases,
excessive or prolonged breathing
of fuel vapor can cause serious
illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes,
remove contact lenses (if worn),
flush with water for 15 minutes and
seek medical attention. Failure to
seek proper medical attention
could lead to permanent injury.
157
Fuel and Refueling

GETTING THE SERVICES
YOU NEED
Warranty repairs to your vehicle must
be performed by an authorized dealer.
While any authorized dealer handling
your vehicle line will provide warranty
service, we recommend you return to
your selling authorized dealer who
wants to ensure your continued
satisfaction.
Please note that certain warranty
repairs require special training and
equipment, so not all authorized
dealers are authorized to perform all
warranty repairs. This means that,
depending on the warranty repair
needed, you may have to take your
vehicle to another authorized dealer.
A reasonable time must be allowed
to perform a repair after taking your
vehicle to the authorized dealer.
Repairs will be made using Ford or
Motorcraft parts, or remanufactured
or other parts that are authorized by
Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the
Ford Customer Relationship Center or
use the online resources listed below
to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121Telephone
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources
are available online at
www.fordowner.com
These are some of the items that can
be found online:
• U.S. dealer locator by Dealer
Name, City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Customer Relationship Centre
Ford Motor Company of Canada,
Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or
are unsatisfied with the service you
are receiving, follow these steps:
248
Customer Assistance