Alerts
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If your vehicle is equipped
with Navigation, touch the i
(Information) button to
access these features. If your vehicle
is not equipped with Navigation, touch
the corner of the touchscreen with the
green tab.
Press Alerts, and then choose from
any of the following services:
• View the complete message
• Delete the message
• Delete All messages
This screen displays any system
messages (such as an SD card fault).
Note: The system alerts you to any
messages by turning the information
icon yellow. After you read or delete
the messages, the icon returns to white.
Calendar
E142608
If your vehicle is equipped
with Navigation, touch the i
(Information) button to
access these features. If your vehicle
is not equipped with Navigation, touch
the corner of the touchscreen with the
green tab.
Press Calendar. You can view the
current calendar by day, week or
month.
911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is
set on before a crash, the system
will not dial for help, which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
Do not wait for 911 Assist to
make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time, which could increase
the risk of serious injury or death after
a crash. If you do not hear 911 Assist
within five seconds of the crash, the
system or phone may be damaged or
non-functional.
Always place your phone in a
secure location in your vehicle so
it does not become a projectile or
damaged in a crash. Failure to do so
may cause serious injury to someone
or damage the phone, which could
prevent 911 Assist from working
properly.
Note: The SYNC 911 Assist feature
must be set on prior to the incident.
Note: Before setting this feature on,
make sure that you read the 911 Assist
Privacy Notice later in this section for
important information.
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MyLincoln Touch™
Note:If any user turns 911 Assist on or
off, that setting applies for all paired
phones. If 911 Assist is turned off, either
a voice message plays or a display
message (or icon) comes on (or both)
when your vehicle is started after a
previously paired phone connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have
trouble using this feature.
If a crash deploys an airbag (excludes
knee airbags and rear inflatable safety
belts [if equipped]) or activates the
fuel pump shut-off, your
SYNC-equipped vehicle may be able
to contact emergency services by
dialing 911 through a paired and
connected Bluetooth-enabled phone.
You can learn more about the 911
Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints
System (page 42). Important
information regarding airbag
deployment is in this chapter.
See Roadside Emergencies (page
243). Important information regarding
the fuel pump shut-off is in this
chapter. Setting 911 Assist On
E142608
If your vehicle is equipped
with Navigation, touch the i
(Information) button to
access these features. If your vehicle
is not equipped with Navigation, touch
the corner of the touchscreen with the
green tab.
Touch Apps > 911 Assist, then select
On.
E142607
You can also access 911
Assist by:
• Pressing the Settings icon > Settings > Phone > 911 Assist,
or
• Pressing the Settings icon > Help > 911 Assist.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working properly at the time of the
incident and throughout feature
activation and use.
• The 911 Assist feature must be set on prior to the incident.
• You must pair and connect a Bluetooth-enabled and
compatible phone to SYNC.
• A connected Bluetooth-enabled phone must have the ability to
make and maintain an outgoing
call at the time of the incident.
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MyLincoln Touch™
• A connected Bluetooth-enabledphone must have adequate
network coverage, battery power
and signal strength.
• The vehicle must have battery power and be located in the United
States, Canada or in a territory in
which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or
activate the fuel pump shut-off
(which would trigger 911 Assist);
however, SYNC tries to contact
emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to
connect to, any available previously
paired phone and tries to make the
call to 911.
Before making the call:
• SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar message: "SYNC will
attempt to call 911, to cancel the
call, press Cancel on your screen
or press and hold the phone button
on your steering wheel." If you do not cancel the call, and
SYNC makes a successful call, a
pre-recorded message plays for the
911 operator, and then the
occupant(s) in your vehicle is able to
talk with the operator. Be prepared to
provide your name, phone number
and location immediately, because
not all 911 systems are capable of
receiving this information
electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a
crash.
• The vehicle's battery or the SYNC system has no power.
• The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that
your vehicle has been in a crash
involving the deployment of an airbag
or activation of the fuel pump
shut-off. Certain versions or updates
to 911 Assist may also be capable of
electronically or verbally disclosing to
911 operators your vehicle location or
other details about your vehicle or
crash to assist 911 operators to
provide the most appropriate
emergency services. If you do not
want to disclose this information, do
not turn the feature on.
402
MyLincoln Touch™
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions,
regularly inspect your vehicle, and
seek repair for any damage or problem
you suspect. Vehicle Health Report
supplements, but cannot replace,
normal maintenance and vehicle
inspection. Vehicle Health Report only
monitors certain systems
electronically monitored by your
vehicle and will not monitor or report
the status of any other system, (such
as brake lining wear). Failure to
perform scheduled maintenance and
regularly inspect your vehicle may
result in vehicle damage and serious
injury.
Note: This feature is only available in
the United States.
Note: Your Vehicle Health Report
feature requires activation prior to use.
Visit www.SYNCMyRide.com to
register. There is no fee or subscription
associated with Vehicle Health Report,
but you must register to use this
feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle
Health Report Privacy Notice.
Note: In order to allow a break-in
period for your vehicle, you may not be
able to create a Vehicle Health Report
until your vehicle odometer has
reached 200 miles. Note:
Cellular phone and SMS charges
may apply when making a report.
Register for Vehicle Health Report and
set your report preferences at
www.SYNCMyRide.com. After
registering, you can request a Vehicle
Health Report (inside your vehicle).
Return to your account at
www.SYNCMyRide.com to view your
report. You can also choose for SYNC
to remind you automatically to run
reports at specific mileage intervals.
Cellular phone airtime usage may
apply when reporting.
The system allows you to check your
vehicle’s overall health in the form of
a diagnostic report card. The Vehicle
Health Report contains valuable
information, such as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections by your authorized
dealer that still need servicing.
Making a Report
E142608
If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health
Report.
E142599
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle
health report".
403
MyLincoln Touch™
Vehicle Health Report Privacy
Notice
When you create a Vehicle Health
Report, Ford Motor Company may
collect your cellular phone number
(to process your report request) and
diagnostic information about your
vehicle. Certain versions or updates
to Vehicle Health Report may also
collect more vehicle information. Ford
may use your vehicle information it
collects for any purpose. If you do not
want to disclose your cellular phone
number or vehicle information, do not
run the feature or set up your VehicleHealth Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle
Health Report Terms and Conditions,
and Privacy Statement) for more
information.
CLIMATE
Press the lower right corner on the
touchscreen to access your climate
control features. Depending on your
vehicle line and option package, your
climate screen may look different
from the screen shown here.
E148839
Power: Touch to switch the system off and on. Outside air cannot
enter your vehicle when you switch off the system.
A
Passenger settings: Touch DUAL to switch on the passenger
temperature control. Touch the + and - to adjust the temperature.
Touch the heated seat icon to control the heated seat (if equipped).
Touch the cooled seat icon to control the cooled seat (if equipped).
See Seats (page 133).
B
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MyLincoln Touch™
When you have selected a point of
interest, the location and information
appear, such as address and phone
number. If cityseekr lists the point of
interest, more information is available,
such as a brief description, check-in
and checkout times or restaurant
hours.
Press More Information for a longer
review, a list of services and facilities,
the average room or meal price as
well as the website. This screen
displays the point of interest icon such
as:
E143884
Hotel
E142636
Coffeehouse
E142637
Food & Drink
E142638
Nightlife
E142639
Attraction
E142640
This icon appears when your
selection exists in multiple
categories within the
system. When you are viewing more
information for hotels, cityseekr also
tells you if the hotel has certain
services and facilities using icons, such
as:
• Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-fi.
For restaurants, cityseekr can provide
information such as star rating,
average cost, review, handicap
access, hours of operation, and
website address.
For hotels, cityseekr can provide
information such as star rating, price
category, review, check-in and
checkout times, hotel service icons
and website address.
Setting Your Navigation
Preferences
Select settings for the system to take
into account when planning your
route.
E142607
Press the Settings icon >
Settings > Navigation.
410
MyLincoln Touch™
otherwise reproduce, copy, modify,
decompile, disassemble or reverse
engineer any portion of this Data, and
may not transfer or distribute it in any
form, for any purpose, except to the
extent permitted by mandatory laws.
License Limitations on Transfer:
Your limited license does not allow
transfer or resale of the Data, except
on the condition that you may transfer
the Data and all accompanying
materials on a permanent basis if: (a)
you retain no copies of the Data; (b)
the recipient agrees to the terms of
this End User License Agreement; and
(c) you transfer the Data in the exact
same form as you purchased it by
physically transferring the original
media (e.g., the CD-ROM or DVD you
purchased), all original packaging, all
Manuals and other documentation.
Specifically, Multi-disc sets may only
be transferred or sold as a complete
set as provided to you and not as a
subset thereof.
Additional License Limitations:
Except where you have been
specifically licensed to do so by NT in
a separate written agreement, and
without limiting the preceding
paragraph, your license is conditioned
on use of the Data as prescribed in
this agreement, and you may not (a)
use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles capable
of vehicle navigation, positioning,
dispatch, real time route guidance,
fleet management or similarapplications; or (b) with, or in
communication with, including
without limitation, cellular phones,
palmtop and handheld computers,
pagers, and personal digital assistants
or PDAs.
WARNING
This Data may contain
inaccurate or incomplete
information due to the passage of
time, changing circumstances,
sources used and the nature of
collecting comprehensive geographic
Data, any of which may lead to
incorrect results.
No Warranty: This Data is provided
to you "as is" , and you agree to use it
at your own risk. NT and its licensors
(and their licensors and suppliers)
make no guarantees, representations
or warranties of any kind, express or
implied, arising by law or otherwise,
including but not limited to, content,
quality, accuracy, completeness,
effectiveness, reliability, fitness for a
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Disclaimer of Warranty: NT AND
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LICENSORS AND SUPPLIERS)
DISCLAIM ANY WARRANTIES,
EXPRESS OR IMPLIED, OF QUALITY,
PERFORMANCE, MERCHANTABILITY,
FITNESS FOR A PARTICULAR
431
Appendices
Passive Anti-Theft System................72SecuriLock®..................................................72
PAT SSee: Passive Anti-Theft System...........72
Perchlorate................................................11
Personal Safety System™.................41
How Does the Personal Safety SystemWork?..........................................................41
Phone.....................................................385Making Calls..............................................387
Pairing Subsequent Phones................387
Pairing Your Phone for the FirstTime.........................................................386
Phone Menu Options.............................388
Phone Settings........................................390
Phone Voice Commands.......................391
Receiving Calls..........................................387
Text Messaging........................................388
Post-Crash Alert System.................247Spinout Detection....................................247
Power Door LocksSee: Locking and Unlocking...................62
Power Seats..........................................135Multi-Contour Front Seats With Active Motion (If Equipped)..........................136
Power Lumbar...........................................136
Power Steering Fluid Check...........280
Power Windows....................................88
Accessory Delay.........................................89
Bounce-Back...............................................88
One-Touch Down......................................88
One-Touch Up............................................88
Window Lock...............................................89
R
Rear Seat Armrest...............................142Armrest pass-through............................142
Rear Seats..............................................139
Rear View Camera..............................194
Using the Rear View Camera System.....................................................194
Rear View CameraSee: Rear View Camera.........................194
Recommended TowingWeights................................................233
Refueling................................................160
Easy Fuel™ Capless Fuel System.......161
Remote Control.....................................53Car Finder......................................................54
Intelligent Access Key...............................53
Remote Start...............................................54
Replacing the Battery...............................53
Sounding a Panic Alarm..........................54
Remote Start.........................................131Automatic Settings...................................131
Heated and Cooled Devices.................132
Last Settings...............................................132
Repairing Minor Paint Damage..............................................289
Replacement Parts Recommendation...............................12
Collision Repairs..........................................12
Scheduled Maintenance and
Mechanical Repairs................................12
Warranty on Replacement Parts...........12
Replacing a Lost Key or Remote Control...................................................56
Reporting Safety Defects (Canada Only).....................................................254
Reporting Safety Defects (U.S. Only).....................................................254
Roadside Assistance.........................243
Vehicles Sold In Canada : Getting
Roadside Assistance.........................244
Vehicles Sold In Canada : Using Roadside Assistance.........................244
Vehicles Sold In The U.S.: Getting Roadside Assistance..........................243
Vehicles Sold In The U.S. : Using Roadside Assistance..........................243
Roadside Emergencies.....................243
Running-In
See: Breaking-In.......................................240
460
Index