2014 LINCOLN MKZ ESP

A high crown in the road or high
crosswinds may also make the
steering seem to wander or pull.
Adaptive Learning
The EPS system adaptive learning
helps correct for road irregularities
and improves overall handling and
steering feel. It communicates with
the vehicle's brake system to help
operate advanced stability control
and accident avoidance systems.
Additionally, whenever the battery is
disconnected or a new battery
installed, the vehicle must be driven
a short distance before the strategy
is relearned and all systems are
reactivated.
DRIVE CONTROL
LINCOLN DRIVE CONTROL
Lincoln Drive Control delivers the
Lincoln driving experience through a
suite of sophisticated electronic
vehicle systems. These systems
continuously monitor both your driving
inputs and the road conditions to
optimize ride comfort, steering,
handling, powertrain response and
sound. You can preset your
preferences for these systems within
the information display. Lincoln Drive
Control will respond to your
preferences based on what gear
position you select. This provides a
single location to control multiple
systems performance settings.
Lincoln Drive Control consists of the
following systems:• Continuously Controlled Damping
dynamically adjusts the shock
absorbers stiffness in real time to
match the road surface and driver
inputs. Vehicle motion (roll, pitch,
bounce), suspension position,
vehicle loading, vehicle speed, road
conditions, and steering are
continuously monitored to adjust
the suspension damping for
optimal vehicle control.
• Electronically Power-Assisted Steering adjusts steering effort and
feel based on vehicle speed and
your inputs
• Active Noise Control utilizes vehicle electronics to enhance the
acoustic experience
• Electronic Stability Control and Traction Control maintain vehicle
control in adverse conditions or
high performance driving
• Electronic Throttle Control which enhances the powertrain response
to your inputs
These systems have a range of modes
which you can choose from in order
to customize your ideal driving
experience:
222
Driving Aids

• Comfort – Provides a more relaxeddriving experience, maximizing
comfort. Steering effort is
decreased and suspension
movement is more fluid. Comfort
mode is ideal when enhanced
traveling comfort is desired.
• Normal – Delivers a balanced combination of comfortable,
controlled ride and confident
handling. This mode provides an
engaging drive experience and a
direct connection to the road
without sacrificing any of the
composure demanded from a
luxury vehicle.
• Sport – Provides a sportier driving experience. Suspension stiffens,
with an emphasis on handling and
control. The engine responds more
directly to your inputs and takes
on a more powerful tone. Sport
mode is intended to be used during
more spirited driving.
Using Lincoln Drive Control
You can configure which of the Drive
Control modes are active when the
vehicle is in D (Drive) or in S (Sport).
The configuration is retained until
modified from the main menu on the
information display.
To change the vehicle’s Drive Control
settings from the main menu on the
information display:
1. Choose Settings.
2. Choose Driver Assist.
3. Choose Vehicle. 4. Select the shift position you would
like to configure, either D or S.
5. Choose from Comfort, Normal, or Sport modes as your preferred
setting in D.
6. Choose from Normal or Sport modes as your preferred setting in
S.
Note: Lincoln Drive Control has
diagnostic checks that continuously
monitor the system to ensure proper
operation. Certain types of system
errors will gray out the mode selections
within the information display,
preventing you from changing states
when the gear position is changed.
Other types of errors will produce a
temporary message that states Drive
Control Malfunction. If either condition
persists for multiple key cycles, take
your vehicle to an authorized dealer to
have it checked.
223
Driving Aids

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle
Limited Warranty. The service is
available:
• 24-hours, seven days a week.
• for the coverage period listed onthe Roadside Assistance Card
included in your Owner's Manual
portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement cost is the customer's
responsibility).
• fuel delivery — Independent Service Contractors, if not
prohibited by state, local or
municipal law shall deliver up to
2.0 gallons (7.5L) of gasoline or
5.0 gallons (18.9L) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month
period. • winch out — available within 100
feet (30.5 meters) of a paved or
county maintained road, no
recoveries.
• towing — Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of
the disablement location or to the
nearest authorized dealer. If a
member requests to be towed to
an authorized dealer more than 35
miles (56 km) from the
disablement location, the member
shall be responsible for any
mileage costs in excess of 35 miles
(56 km).
Trailers shall be covered up to $200
if the disabled eligible vehicle requires
service at the nearest authorized
dealer. If the trailer is disabled, but the
towing vehicle is operational, the
trailer does not qualify for any
roadside services.
Vehicles Sold In The U.S. :
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card
is found in the owner's information
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who
require Roadside Assistance, call
1-800-521-4140.
243
Roadside Emergencies

CAMVAP services are available in all
Canadian territories and provinces.
For more information, without charge
or obligation, call your CAMVAP
Provincial Administrator directly at
1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a
foreign country, contact the
appropriate foreign embassy or
consulate. These officials can inform
you of local vehicle registration
regulations and where to find
unleaded fuel.
If you cannot find unleaded fuel or can
only get fuel with an anti-knock index
lower than is recommended for your
vehicle, contact our Customer
Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may
damage the effectiveness of your
emission control system and may
cause engine knocking or serious
engine damage. Ford Motor Company
or Ford of Canada is not responsible
for any damage caused by use of
improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States.If your vehicle must be serviced while
you are traveling or living in
Asia-Pacific Region, Sub-Saharan
Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel,
contact the nearest authorized dealer.
If the authorized dealer cannot help
you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS &
GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: expcac@for
d.com
For customers in Guam, the
Commonwealth of the Northern
Mariana Islands (CNMI), America
Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free
Number: (800) 841-FORD (3673).
If your vehicle must be serviced while
you are traveling or living in Puerto
Rico, contact the nearest authorized
dealer. If the authorized dealer cannot
help you, contact:
252
Customer Assistance

FORD MOTOR COMPANY
FORD EXPORT OPERATIONS &
GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while
you are traveling or living in the Middle
East, contact the nearest authorized
dealer. If the authorized dealer cannot
help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of
Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North
America and then relocate to any of
the above locations, register your
vehicle identification number (VIN)
and new address with Ford Motor
Company Export Operations & Global
Growth Initiatives by emailing
[email protected]. If you are in another foreign country,
contact the nearest authorized dealer.
In the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations
Manager. If you require additional
assistance or clarification, please
contact the respective Customer
Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this
portfolio, contact Helm, Incorporated
at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog,
call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m.
EST
Helm, Incorporated can also be
reached by their website:
www.helminc.com
(Items in this catalog may be
purchased by credit card, check or
money order.)
253
Customer Assistance

If you see any corrosion on the battery
or terminals, remove the cables from
the terminals and clean with a wire
brush. You can neutralize the acid with
a solution of baking soda and water.
When a battery replacement is
required, the battery should only be
replaced with a Ford recommended
replacement battery that matches
the electrical requirements of the
vehicle.
Because your vehicle’s engine is
electronically-controlled by a
computer, some engine control
settings are maintained by power
from the low voltage battery. Some
engine computer settings, like the idle
trim and fuel trim strategy, optimize
the driveability and performance of
the engine. Some other computer
settings, like the clock and radio
station presets, are also maintained
in memory by power from the low
voltage battery. When a technician
disconnects and connects the low
voltage battery, these settings are
erased. Complete the following
procedure in order to restore the
settings:
1. With the vehicle at a completestop, set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle. 5. Run the engine until it reaches
normal operating temperature.
While the engine is warming up,
complete the following: Reset the
clock. See Audio System (page
124). Reset the power windows
bounce-back feature. See
Windows and Mirrors (page 88).
Reset the radio station presets.
See Audio System (page 124).
6. Allow the engine to idle for at least one minute. If the engine turns off,
step on the accelerator to start the
engine.
7. While the engine is running, step on the brake pedal and shift the
transmission to N.
8. Allow the engine to run for at least one minute by pressing on the
accelerator pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely
relearn the idle and fuel trim
strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy,
the idle quality of your vehicle may be
adversely affected until the engine
computer eventually relearns the idle
trim and fuel trim strategy.
Note: Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized standards
for disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries.
282
Maintenance

Each tire, including the spare
(if provided), should be
checked monthly when cold
and inflated to the inflation pressure
recommended by the vehicle
manufacturer on the vehicle placard
or tire inflation pressure label. (If your
vehicle has tires of a different size
than the size indicated on the vehicle
placard or tire inflation pressure label,
you should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a Tire
Pressure Monitoring System (TPMS)
that illuminates a low tire pressure
telltale when one or more of your tires
is significantly under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them to
the proper pressure. Driving on a
significantly under-inflated tire causes
the tire to overheat and can lead to
tire failure. Under-inflation also
reduces fuel efficiency and tire tread
life, and may affect the vehicle’s
handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance,
and it is the driver’s responsibility to
maintain correct tire pressure, even if
under-inflation has not reached the
level to trigger illumination of the
TPMS low tire pressure telltale. Your vehicle has also been equipped
with a TPMS malfunction indicator to
indicate when the system is not
operating properly. The TPMS
malfunction indicator is combined
with the low tire pressure telltale.
When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated. This
sequence will continue upon
subsequent vehicle start-ups as long
as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent the
TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
The tire pressure monitoring system
complies with part 15 of the FCC rules
and with RSS-210 of Industry Canada.
Operation is subject to the following
two conditions: (1) This device may
not cause harmful interference, and
(2) This device must accept any
interference received, including
interference that may cause undesired
operation.
304
Wheels and Tires

When Inflating Your Tires
When putting air into your tires (such
as at a gas station or in your garage),
the tire pressure monitoring system
may not respond immediately to the
air added to your tires.
It may take up to two minutes of
driving over 20 mph (32 km/h) for the
light to turn off after you have filled
your tires to the recommended
inflation pressure
How Temperature Affects Your
Tire Pressure
The tire pressure monitoring system
monitors tire pressure in each
pneumatic tire. While driving in a
normal manner, a typical passenger
tire inflation pressure may increase
about 2 to 4 psi (14 to 28 kPa) from a
cold start situation. If the vehicle is
stationary overnight with the outside
temperature significantly lower than
the daytime temperature, the tire
pressure may decrease about 3 psi (21
kPa) for a drop of 30°F (17°C) in
ambient temperature. This lower
pressure value may be detected by
the tire pressure monitoring system
as being significantly lower than the
recommended inflation pressure and
activate the system warning light for
low tire pressure. If the low tire
pressure warning light is on, visually
check each tire to verify that no tire is
flat. If one or more tires are flat, repair
as necessary. Check the air pressurein the road tires. If any tire is
under-inflated, carefully drive the
vehicle to the nearest location where
air can be added to the tires. Inflate
all the tires to the recommended
inflation pressure.
TIRE CARE
Important information for
245/40R19 low-profile tires
and wheels If your vehicle is
equipped with 245/40R19 tires,
they are low-profile tires. These
tires and wheels are designed to
give your vehicle a sport
appearance. With low-profile tires,
you may notice an increase in road
noise and faster tire wear,
depending on road conditions and
driving styles. Due to their design,
low-profile tires and wheels are
more prone to road damage from
potholes, rough or unpaved roads,
car wash rails and curb contact
than standard tires and wheels.
Note:
Your vehicle’s warranty does
not cover these types of damage.
Tires should always be kept at the
correct inflation pressures and
extra caution should be taken when
operating on rough roads to avoid
impacts that could cause wheel
and tire damage.
307
Wheels and Tires