2014 LINCOLN MKZ maintenance reset

Towing
Towing a Trailer...................................232
Recommended TowingWeights..............................................233
Essential Towing Checks.................234
Transporting the Vehicle.................236
Towing the Vehicle on Four Wheels................................................237
Driving Hints
Breaking-In...........................................240
Economical Driving...........................240
Driving Through Water......................241
Floor Mats..............................................241
Roadside Emergencies
Roadside Assistance.........................243
Hazard Warning Flashers................244
Fuel Shutoff.........................................244
Jump-Starting the Vehicle..............245
Post-Crash Alert System.................247
Customer Assistance
Getting the Services You Need......248
In California (U.S. Only)...................249
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................250
Utilizing the Mediation/Arbitration Program (Canada Only)...............251
Getting Assistance Outside the U.S. and Canada......................................252
Ordering Additional Owner's Literature...........................................253
Reporting Safety Defects (U.S. Only)...................................................254 Reporting Safety Defects (Canada
Only)...................................................254
Fuses
Changing a Fuse.................................255
Fuse Specification Chart.................256
Maintenance
General Information..........................267
Opening and Closing the Hood.....268
Under Hood Overview - 2.0LEcoBoost™......................................269
Under Hood Overview - 3.7L..........270
Engine Oil Dipstick - 2.0L EcoBoost™........................................271
Engine Oil Dipstick - 3.7L...................271
Engine Oil Check..................................271
Oil Change Indicator Reset..............272
Engine Coolant Check.......................272
Automatic Transmission Fluid Check..................................................276
Brake Fluid Check..............................280
Power Steering Fluid Check...........280
Fuel Filter..............................................280
Washer Fluid Check..........................280
Changing the 12V Battery.................281
Checking the Wiper Blades............283
Changing the Wiper Blades...........283
Changing the Engine Air Filter.......283
Adjusting the Headlamps...............285
Changing a Bulb.................................286
Bulb Specification Chart.................287
Vehicle Care
General Information.........................288
Cleaning Products.............................288
4
Table of Contents

Only use oils certified for gasoline
engines by the American Petroleum
Institute (API). An oil with this
trademark symbol conforms to the
current engine and emission system
protection standards and fuel
economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised
of U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Fordspecifications. See Capacities
and Specifications (page 329).
3. Replace the filler cap. Turn it until you feel a strong resistance.
OIL CHANGE INDICATOR
RESET
To reset the oil monitoring system
after an oil change, See General
Information (page 101).
ENGINE COOLANT CHECK
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information.
See Scheduled Maintenance (page
436).
Note: Make sure that the level is
between the MIN and MAX marks on
the coolant reservoir. Note:
Coolant expands when it is hot.
The level may extend beyond the MAX
mark
Note: If the level is at the MIN mark,
below the MIN mark, or empty, add
coolant immediately. See Adding
Engine Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%,
which equates to a freeze point
between -30°F degrees (-34ºC) and
-34ºF (-37ºC).
Note: For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your
authorized dealer. Ford does not
recommend the use of hydrometers or
coolant test strips for measuring
coolant concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine
coolant or antifreeze or windshield
washer fluid outside of its specified
function and vehicle location.
Adding Engine Coolant
WARNINGS
Do not add engine coolant when
the engine is hot. Steam and
scalding liquids released from a hot
cooling system can burn you badly.
Also, you can be burned if you spill
coolant on hot engine parts.
272
Maintenance

If the engine reaches a preset
over-temperature condition, the
engine will automatically switch to
alternating cylinder operation. Each
disabled cylinder acts as an air pump
and cools the engine.
When this occurs, the vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will bedisabled.
Continued operation will increase the
engine temperature and the engine
will completely shut down, causing
steering and braking effort to increase.
Once the engine temperature cools,
the engine can be re-started. Take
your vehicle to an authorized dealer
as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long
as necessary to bring the vehicle to
rest in a safe location and seek
immediate repairs. When in fail-safe
mode, the vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without
warning, potentially losing engine
power, power steering assist, and
power brake assist, which may
increase the possibility of a crash
resulting in serious injury.
WARNINGS
Never remove the coolant
reservoir cap while the engine is
running or hot.
You have limited engine power when
in the fail-safe mode, so drive the
vehicle with caution. The vehicle will
not be able to maintain high-speed
operation and the engine will run
rough. Remember that the engine is
capable of completely shutting down
automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
Note: Driving the vehicle without
repairing the engine problem increases
the chance of engine damage. Take
your vehicle to an authorized dealer as
soon as possible.
275
Maintenance

If you see any corrosion on the battery
or terminals, remove the cables from
the terminals and clean with a wire
brush. You can neutralize the acid with
a solution of baking soda and water.
When a battery replacement is
required, the battery should only be
replaced with a Ford recommended
replacement battery that matches
the electrical requirements of the
vehicle.
Because your vehicle’s engine is
electronically-controlled by a
computer, some engine control
settings are maintained by power
from the low voltage battery. Some
engine computer settings, like the idle
trim and fuel trim strategy, optimize
the driveability and performance of
the engine. Some other computer
settings, like the clock and radio
station presets, are also maintained
in memory by power from the low
voltage battery. When a technician
disconnects and connects the low
voltage battery, these settings are
erased. Complete the following
procedure in order to restore the
settings:
1. With the vehicle at a completestop, set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle. 5. Run the engine until it reaches
normal operating temperature.
While the engine is warming up,
complete the following: Reset the
clock. See Audio System (page
124). Reset the power windows
bounce-back feature. See
Windows and Mirrors (page 88).
Reset the radio station presets.
See Audio System (page 124).
6. Allow the engine to idle for at least one minute. If the engine turns off,
step on the accelerator to start the
engine.
7. While the engine is running, step on the brake pedal and shift the
transmission to N.
8. Allow the engine to run for at least one minute by pressing on the
accelerator pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely
relearn the idle and fuel trim
strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy,
the idle quality of your vehicle may be
adversely affected until the engine
computer eventually relearns the idle
trim and fuel trim strategy.
Note: Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized standards
for disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries.
282
Maintenance

Protecting Your Investment
Maintenance is an investment that
pays dividends in the form of
improved reliability, durability and
resale value. To maintain the proper
performance of your vehicle and its
emission control systems, make sure
you have scheduled maintenance
performed at the designated intervals.
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system,
which displays a message in the
information display at the proper oil
change interval. This interval may be
up to one year or 10000 miles (16000
kilometers).
When ENGINE OIL CHANGE DUE or
OIL CHANGE REQUIRED appears in
the information display, it is time for
an oil change. Make sure you perform
the oil change within two weeks or
500 miles (800 kilometers) of the
ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each
oil change. See (page 101).
If your information display resets
prematurely or becomes inoperative,
you should perform the oil change
interval at six months or 5000 miles
(8000 kilometers) from your last oil
change. Never exceed one year or
10000 miles (16000 kilometers)
between oil change intervals. Your vehicle is very sophisticated and
built with multiple, complex,
performance systems. Every
manufacturer develops these systems
using different specifications and
performance features. That is why it
is important to rely upon your
dealership to properly diagnose and
repair your vehicle.
Ford Motor Company has
recommended maintenance intervals
for various parts and component
systems based upon engineering
testing. Ford Motor Company relies
upon this testing to determine the
most appropriate mileage for
replacement of oils and fluids to
protect your vehicle at the lowest
overall cost to you and recommends
against maintenance schedules that
deviate from the scheduled
maintenance information.
We strongly recommend the use of
only genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the
recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or
additives not approved by us as part
of your vehicle’s normal maintenance.
Please consult your warranty
information.
437
Scheduled Maintenance

At every oil change interval as indicated by the information display*
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft
and U-joints. Lubricate any areas with grease fittings (All-wheel drive vehicles).
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, loose-
ness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service
intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine Oil Check (page 271).
Other maintenance items 1
Replace cabin air filter.
Every 20000 miles
(32000 km)
Replace engine air filter.
Every 30000 miles
(48000 km)
Change engine coolant.
2At 100000 miles
(160000 km)Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s).
3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s).
4
1
Perform these maintenance items within 3000 miles (4800 kilometers) of
the last engine oil and filter change. Do not exceed the designated distance for
the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then
every three years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
442
Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any of the following conditions, you
need to perform extra maintenance
as indicated. If you operate your
vehicle occasionally under any of
these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or
technician. Perform the services shown in the
following tables when specified or
within 3000 miles (4800 kilometers)
of the OIL CHANGE REQUIRED
message appearing in the information
display.
•
Example 1: The OIL CHANGE
REQUIRED message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile (48000
kilometer) automatic transmission
fluid replacement.
• Example 2: The OIL CHANGE
REQUIRED message has not
come on, but the odometer reads
30000 miles (48000 kilometers)
(for example, the Intelligent
Oil-Life Monitor was reset at
25000 miles [40000 kilometers]).
Perform the engine air filter
replacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by inform-
ation display and perform services listed in the
Normal Scheduled Maintenance chart.
As required
Inspect and lubricate U-joints.
Inspect frequently,
service as required
See axle maintenance items under Exceptions.
Every 30000 miles
(48000 km)
Change automatic transmission fluid.
443
Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy commercialuse (such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by inform-
ation display and perform services listed in the
Normal Scheduled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles
(48000 km)
Replace spark plugs.
Every 60000 miles
(96000 km)
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure
tread depth.
Change engine oil and filter.
*Every 5000 miles (8000
km) or six monthsPerform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles
(48000 km)
*Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine Oil Check (page 271).
Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with
regular unleaded fuel.
Every oil change
444
Scheduled Maintenance