2014 LINCOLN MKZ jump start

Towing
Towing a Trailer...................................232
Recommended TowingWeights..............................................233
Essential Towing Checks.................234
Transporting the Vehicle.................236
Towing the Vehicle on Four Wheels................................................237
Driving Hints
Breaking-In...........................................240
Economical Driving...........................240
Driving Through Water......................241
Floor Mats..............................................241
Roadside Emergencies
Roadside Assistance.........................243
Hazard Warning Flashers................244
Fuel Shutoff.........................................244
Jump-Starting the Vehicle..............245
Post-Crash Alert System.................247
Customer Assistance
Getting the Services You Need......248
In California (U.S. Only)...................249
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................250
Utilizing the Mediation/Arbitration Program (Canada Only)...............251
Getting Assistance Outside the U.S. and Canada......................................252
Ordering Additional Owner's Literature...........................................253
Reporting Safety Defects (U.S. Only)...................................................254 Reporting Safety Defects (Canada
Only)...................................................254
Fuses
Changing a Fuse.................................255
Fuse Specification Chart.................256
Maintenance
General Information..........................267
Opening and Closing the Hood.....268
Under Hood Overview - 2.0LEcoBoost™......................................269
Under Hood Overview - 3.7L..........270
Engine Oil Dipstick - 2.0L EcoBoost™........................................271
Engine Oil Dipstick - 3.7L...................271
Engine Oil Check..................................271
Oil Change Indicator Reset..............272
Engine Coolant Check.......................272
Automatic Transmission Fluid Check..................................................276
Brake Fluid Check..............................280
Power Steering Fluid Check...........280
Fuel Filter..............................................280
Washer Fluid Check..........................280
Changing the 12V Battery.................281
Checking the Wiper Blades............283
Changing the Wiper Blades...........283
Changing the Engine Air Filter.......283
Adjusting the Headlamps...............285
Changing a Bulb.................................286
Bulb Specification Chart.................287
Vehicle Care
General Information.........................288
Cleaning Products.............................288
4
Table of Contents

Driving with a Trailer
Depending on the grade and the
weight of the trailer, your vehicle and
trailer may roll backwards slightly
when you start on a slope. To prevent
this from happening, do the following:
1. Pull the switch and hold it in thisposition.
2. Drive your vehicle, then release the switch when you notice that the
engine has developed sufficient
driving force.
Automatic release - drive away
release
Note: The driver's door must be closed
and the driver's safety belt must be
fastened before this feature will
operate.
Note: If the electric parking brake
warning lamp stays illuminated, the
electric parking brake will not
automatically release. You must
release the electric parking brake using
the electric parking brake switch.
Note: The engine must be running and
the accelerator pedal must be pressed
before the drive away release feature
will operate.
The brake system warning lamp will
go off to confirm that the electric
parking brake has been released. Note:
The electric parking brake drive
away release makes starting on a hill
easier. This feature will release the
parking brake automatically when the
vehicle has sufficient drive force to
move up the hill. To assure drive away
release when starting uphill, press the
accelerator pedal quickly.
Battery With No Charge
WARNING
You will not be able to apply or
release the electric parking brake
if the battery is low or has no charge.
If the battery is low or has no charge,
use jumper cables and a booster
battery.
HILL START ASSIST
WARNINGS
The system does not replace the
parking brake. When you leave
your vehicle, always apply the parking
brake and put the vehicle in position
P.
You must remain in your vehicle
once you have activated the
system.
During all times, you are
responsible for controlling your
vehicle, supervising the system and
intervening, if required.
If the engine is revved
excessively, or if a malfunction
is detected, the system will be
deactivated.
182
Brakes

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle
Limited Warranty. The service is
available:
• 24-hours, seven days a week.
• for the coverage period listed onthe Roadside Assistance Card
included in your Owner's Manual
portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement cost is the customer's
responsibility).
• fuel delivery — Independent Service Contractors, if not
prohibited by state, local or
municipal law shall deliver up to
2.0 gallons (7.5L) of gasoline or
5.0 gallons (18.9L) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month
period. • winch out — available within 100
feet (30.5 meters) of a paved or
county maintained road, no
recoveries.
• towing — Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of
the disablement location or to the
nearest authorized dealer. If a
member requests to be towed to
an authorized dealer more than 35
miles (56 km) from the
disablement location, the member
shall be responsible for any
mileage costs in excess of 35 miles
(56 km).
Trailers shall be covered up to $200
if the disabled eligible vehicle requires
service at the nearest authorized
dealer. If the trailer is disabled, but the
towing vehicle is operational, the
trailer does not qualify for any
roadside services.
Vehicles Sold In The U.S. :
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card
is found in the owner's information
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who
require Roadside Assistance, call
1-800-521-4140.
243
Roadside Emergencies

1. Turn the ignition off.
2. Turn the ignition to crank.
3. Turn the ignition off.
4. Turn the ignition on again tore-enable the fuel pump.
For vehicles equipped with a push
button start system:
1. Press the START/STOP button to turn the ignition off.
2. Press the brake pedal and press the START/STOP button (crank
attempt).
3. Remove your foot from the brake pedal and press the
START/STOP button (ignition
off).
4. Press the START/STOP button again to re-enable the fuel system.
JUMP-STARTING THE
VEHICLE
WARNINGS
The gases around the battery
can explode if exposed to
flames, sparks, or lit cigarettes. An
explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid
which can burn skin, eyes and
clothing, if contacted.
Use only an adequate-sized
cable with insulated clamps.
Preparing Your Vehicle
Note: Do not attempt to push-start
your automatic transmission vehicle.
Automatic transmissions do not have
push-start capability. Attempting to
push-start a vehicle with an automatic
transmission may cause transmission
damage.
Note: Use only a 12-volt supply to start
your vehicle.
Note: Do not disconnect the battery
of the disabled vehicle as this could
damage the vehicle's electrical system.
Park the booster vehicle close to the
hood of the disabled vehicle, making
sure the two vehicles do not touch.
Turn all accessories off.
Connecting the Jumper Cables
WARNING
Do not attach the cables to fuel
lines, engine rocker covers, the
intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that
you correctly identify the positive (+)
and negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables.
Note: In the illustration, the bottom
vehicle represents the booster vehicle.
245
Roadside Emergencies

4
2
1
3
E142664
1. Connect the positive (+) jumpercable to the positive (+) terminal
of the discharged battery.
2. Connect the other end of the positive (+) cable to the positive
(+) terminal of the assisting
battery.
3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to an exposed
metal part of the stalled vehicle's
engine, or connect the negative (-)
cable to a ground connection point
if available.
WARNING
Do not connect the end of the
second cable to the negative (-)
terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery.
Jump Starting
1. Start the engine of the booster vehicle and rev the engine
moderately, or press the
accelerator gently to keep your
engine speed between 2000 and
3000 rpms, as shown in your
tachometer.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both vehicle
engines for an additional three
minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the
reverse order that they were
connected.
246
Roadside Emergencies

4
1
3
2
E142665
1. Remove the jumper cable from theground metal surface or
connecting point, if available.
2. Remove the jumper cable on the negative (-) terminal of the
booster vehicle's battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been
started and the jumper cables
removed, allow it to idle for several
minutes so the battery can recharge.
POST-CRASH ALERT
SYSTEM
The system flashes the turn signal
lamps and sounds the horn
(intermittently) in the event of a
serious impact that deploys an airbag
(front, side, side curtain or Safety
Canopy) or the safety belt
pretensioners.
The horn and lamps will turn off when:
• The hazard control button is pressed
• The panic button (if equipped) is pressed on the remote entry
transmitter
• Your vehicle runs out of power
Spinout Detection
If a spinout is detected, the vehicle
comes to a stop and the hazard
warning flashers come on. The
message Spinout Detected Hazards
Activated will also appear on the
instrument cluster. The message may
not appear if your vehicle runs out of
power.
Once the hazard warning flashers
have been activated, you can turn
them off by:
• Pressing the hazard warning flasher button
• Pressing the remote control unlock button
• Pressing the remote control panic button
• Cycling the ignition on and off twice
247
Roadside Emergencies

PROTECT YOURSELF FROM THE
RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE
PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service
Plan. It is the only extended service
plan backed by Ford Motor Company,
and provides peace of mind
protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of
your Ford Extended Service Plan. With
Ford ESP, you minimize your risk for
unexpected repair bills and rising
repair costs.
Up to 500+ Covered Vehicle
Components
There are four Extended Service Plans
with different levels of coverage. Ask
your authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With
over 500 covered components,
this plan is so complete that we
generally only discuss what’s not
covered.
2. ExtraCARE - Covers 113 components, and includes many
high-tech items.
3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29
critical components.
Ford Extended Service Plan is honored
by all authorized Ford and Lincoln
dealers in the U.S. and Canada. It is
the only extended service plan
authorized and backed by Ford Motor
Company.
That means you get:
• Reliable, quality service anywhere you go
• Repairs performed by factory trained technicians, using Genuine
Ford and Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day
covered repairs.
Extended Rental Benefits
If your vehicle is kept overnight for
covered repairs, you are eligible for
rental car coverage, including Bumper
to Bumper warranty repairs, or Field
Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery jump starts
• Out of fuel and lock-out assistance
339
Ford Extended Service Plan (ESP)

Information Messages......................106Active Park..................................................106
Adaptive Cruise Control........................106
AdvanceTrac™..........................................107
Airbag............................................................107
Alarm............................................................108
Automatic Engine Shutdown..............108
AWD..............................................................109
Battery and Charging System...............110
Blind Spot Information and CrossTraffic Alert System...............................111
Collision Warning System........................111
Doors and Locks.........................................112
Driver Alert....................................................112
Fuel..................................................................112
Hill Start Assist...........................................113
Keys and Intelligent Access...................113
Lane Keeping System..............................114
Maintenance................................................115
MyKey.............................................................116
Park Aid..........................................................117
Park Brake.....................................................117
Power Steering...........................................118
Remote Start..............................................118
Seats..............................................................119
Starting System ........................................119
Tire Pressure Monitoring System.......120
Traction Control........................................120
Transmission...............................................121
Installing Child Seats............................21Child Seats.....................................................21
Using Lap and Shoulder Belts................21
Using Lower Anchors and Tethers for CHildren (LATCH)..................................26
Using Tether Straps...................................28
Instrument Cluster...............................95
Instrument Lighting Dimmer............83
Interior Lamps........................................85
Front Interior Lamp...................................86
Rear Interior Lamp.....................................86
Interior Luggage Compartment Release...................................................70 Interior Mirror...........................................91
Auto-Dimming Mirror................................91
Introduction...............................................7
J
Jump-Starting the Vehicle..............245Connecting the Jumper Cables..........245
Jump Starting...........................................246
Preparing Your Vehicle...........................245
Removing the Jumper Cables.............246
K
Keyless Entry...........................................67SECURICODE™ KEYLESS ENTRY
KEYPAD.....................................................67
Keyless Starting....................................151Ignition Modes............................................151
Keys and Remote Controls................52
Knee Airbag............................................44
L
Lane Keeping System......................208Switching the System On andOff.............................................................209
Lighting Control.....................................82Headlamp Flasher.....................................82
High Beams..................................................82
Lighting.....................................................82
Lincoln Credit...........................................12
Load Carrying.......................................224
Load Limit.............................................224
Vehicle Loading - with and without aTrailer.......................................................224
458
Index