
Introduction
About This Manual........................................7
Symbols Glossary..........................................7
Data Recording
..............................................9
California Proposition 65
............................11
Perchlorate
.....................................................11
Lincoln Credit
................................................11
Replacement Parts Recommendation....................................12
Special Notices
............................................12
Mobile Communications Equipment.................................................13
Export Unique Options..............................13
Child Safety
General Information
....................................14
Installing Child Seats
..................................16
Booster Seats
..............................................24
Child Seat Positioning
...............................26
Child Safety Locks.....................................28
Safety Belts
Principle of Operation...............................29
Fastening the Safety Belts.......................30
Safety Belt Height Adjustment................34
Safety Belt Warning Lamp and Indicator Chime........................................................35
Safety Belt Minder
......................................35
Child Restraint and Safety Belt Maintenance............................................37
Personal Safety System ™
Personal Safety System ™
..........................38Supplementary Restraints
System
Principle of Operation...............................39
Driver and Passenger Airbags................40
Front Passenger Sensing System...........41
Side Airbags
.................................................43
Driver Knee Airbag
....................................45
Side Curtain Airbags
..................................45
Crash Sensors and Airbag Indicator....................................................46
Airbag Disposal
...........................................47
Keys and Remote Controls
General Information on Radio Frequencies.............................................48
Remote Control...........................................48
Replacing a Lost Key or Remote Control......................................................52
MyKey™
Principle of Operation
...............................53
Creating a MyKey
.......................................54
Clearing All MyKeys...................................54
Checking MyKey System Status.............55
Using MyKey With Remote Start Systems....................................................55
MyKey Troubleshooting............................55
Locks
Locking and Unlocking.............................58
Keyless Entry...............................................63
Interior Luggage Compartment Release
.....................................................65
Security
Passive Anti-Theft System
........................67
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MKZ (CC9) Table of Contents

Anti-Theft Alarm..........................................68
Steering Wheel
Adjusting the Steering Wheel.................70
Audio Control
...............................................71
Voice Control
...............................................72
Cruise Control
.............................................72
Information Display Control.....................72
Heated Steering Wheel.............................73
Wipers and Washers
Windshield Wipers......................................74
Autowipers...................................................74
Windshield Washers..................................75
Lighting
Lighting Control...........................................77
Autolamps.....................................................77
Instrument Lighting Dimmer....................78
Headlamp Exit Delay.................................78
Daytime Running Lamps...........................79
Automatic High Beam Control................79
Front Fog Lamps........................................80
Adaptive Headlamps.................................80
Direction Indicators
.....................................81
Interior Lamps
..............................................81
Windows and Mirrors
Power Windows..........................................83
Global Opening and Closing...................84
Exterior Mirrors............................................84
Interior Mirror
...............................................86
Sun Visors
....................................................86
Sun Shades..................................................86
Moonroof......................................................87 Instrument Cluster
Gauges..........................................................89
Warning Lamps and Indicators................91
Audible Warnings and Indicators...........95
Information Displays
General Information
...................................97
Information Messages
.............................109
Climate Control
Automatic Climate Control
.....................124
Hints on Controlling the Interior Climate....................................................125
Heated Windows and Mirrors................126
Cabin Air Filter
...........................................126
Remote Start...............................................127
Seats
Sitting in the Correct Position................129
Head Restraints.........................................129
Power Seats
................................................131
Memory Function......................................133
Rear Seats
...................................................135
Heated Seats
.............................................135
Ventilated Seats
.........................................137
Rear Seat Armrest
.....................................137
Universal Garage Door Opener
Universal Garage Door Opener............139
Auxiliary Power Points
Auxiliary Power Points.............................144
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MKZ (CC9) Table of Contents

Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
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MKZ (CC9) Table of Contents

WARNINGS
Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active passenger
airbag. MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others
’ safety when using such
equipment. Mobile communications can
enhance personal safety and security
when appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that you
use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws that
may affect the use of electronic devices
while driving. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features
and options that are different from the
features and options that are described in
this Owner’
s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’ s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export.
Refer to this Owner’ s
Manual for all other required information
and warnings.
13
MKZ (CC9) Introduction

GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNINGS
Always make sure your child is
secured properly in a device that is
appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child. All children are shaped differently.
The recommendations for safety
restraints are based on probable child
height, age and weight thresholds from
National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum
requirements of law. Ford recommends WARNINGS
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure
your child seat is appropriate for your
child, and is compatible with and properly
installed in your vehicle. To locate a child
seat fitting station and CPST, contact the
NHTSA toll free at 1-888-327-4236 or go
to http://www.nhtsa.dot.gov. In Canada,
check with your local St. John Ambulance
office for referral to a CPST or for further
information, contact your provincial
ministry of transportation, locate your local
St. John Ambulance office by searching
for St. John Ambulance on the internet, or
Transport Canada at 1-800-333-0371
(http://www.tc.gc.ca). Failure to properly
restrain children in safety seats made
especially for their height, age, and weight
may result in an increased risk of serious
injury or death to your child. 14
MKZ (CC9) Child Safety

•
You are required by law to properly
use safety seats for infants and
toddlers in the United States and
Canada.
• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or 80 pounds (36 kilograms).
Check your local and state or
provincial laws for specific
requirements about the safety of
children in your vehicle.
• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. See
Front Passenger Sensing System
(page
41).
INSTALLING CHILD SEATS
Child Seats Use a child safety seat (sometimes called
an infant carrier, convertible seat, or
toddler seat) for infants, toddlers, or
children weighing 40 pounds (18
kilograms) or less (generally age four or
younger).
Using Lap and Shoulder Belts
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back. Airbags can kill or injure a child in a
child seat. Children 12 and under
should be properly restrained in the rear
seat whenever possible. Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain safety belt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, occupants
should only use seating positions where
they are able to be properly restrained. When installing a child safety seat with
combination lap and shoulder belts:
•
Use the correct safety belt buckle for
that seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel
it latch. Make sure the tongue is
securely fastened in the buckle.
16
MKZ (CC9) Child SafetyE142594

4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage.
Make sure the tongue is latched
securely by pulling on it. 5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until all of the belt is pulled out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove slack. The belt will click as it retracts
to indicate it is in the automatic locking
mode. 7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6. 8.
Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child seat to
your vehicle. Sometimes, a slight lean
toward the buckle will provide extra
help to remove remaining slack from
the belt.
9. Attach the tether strap (if the child seat
is equipped).
18
MKZ (CC9) Child SafetyE142531 E142875 E142533

4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage.
Make sure the tongue is latched
securely by pulling on it. 5. To put the retractor in the automatic
locking mode, grasp the grasp the lap
portion of the inflatable safety belt and
pull upward until all of the belt is pulled
out.
Note: The automatic locking mode is
available on the front passenger and rear
seats. Note:
Unlike the standard safety belt, the
inflatable safety belt's unique lap portion
locks the child seat for installation. The
ability for the shoulder portion of the belt
to move freely is normal, even after the
lap belt has been put into the automatic
locking mode.
6. Allow the belt to retract to remove slack. The belt will click as it retracts
to indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6. 8.
Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling down on the lap belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
20
MKZ (CC9) Child SafetyE146523 E146524 E146525