
Storage Compartments
Center Console.........................................146
Overhead Console...................................146
Starting and Stopping the Engine
General Information..................................147
Keyless Starting
.........................................147
Starting a Gasoline Engine
.....................148
Engine Block Heater................................150
Unique Driving Character- istics
Hybrid Electric Vehicle............................152
Fuel and Refueling
Safety Precautions
....................................158
Fuel Quality................................................159
Running Out of Fuel.................................159
Refueling......................................................161
Fuel Consumption
....................................163
Emission Control System........................164
High Voltage Battery
General Information..................................167
High Voltage Battery Cut-Off Switch......................................................169
Transmission
Automatic Transmission
..........................170
Brakes
General Information..................................174
Hints on Driving With Anti-Lock Brakes......................................................175 Electric Parking Brake..............................175
Hill Start Assist...........................................177
Traction Control
Principle of Operation
..............................179
Using Traction Control.............................179
Stability Control
Principle of Operation.............................180
Using Stability Control..............................181
Parking Aids
Parking Aid
.................................................182
Active Park Assist
.....................................184
Rear View Camera....................................188
Cruise Control
Principle of Operation...............................191
Using Cruise Control.................................191
Using Adaptive Cruise Control.............192
Driving Aids
Driver Alert
.................................................199
Lane Keeping System.............................200
Blind Spot Information System.............205
Steering......................................................209
Collision Warning System.......................210
Drive Control
..............................................212
Load Carrying
Load Limit
....................................................214
Towing
Towing a Trailer.........................................221
Transporting the Vehicle
.........................221
3
MKZ (CC9) Table of Contents

Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
4
MKZ (CC9) Table of Contents

Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
8
MKZ (CC9) IntroductionE162384 E71340 E91392

Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See MyLincoln Touch™
(page 313).
Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS
technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“vehicle travel information ”), only to help
provide you with the directions, traffic
reports, or business searches that you
request. If you do not want Ford or its
vendors to receive this information, do
not activate the service. Ford Motor
Company and the vendors it uses to
provide you with this information do not
store your vehicle travel information. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See
MyLincoln Touch ™ (page 313).CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles and
certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN CREDIT
Lincoln Automotive Financial Services
offers a full range of financing and lease
plans to help you acquire your vehicle. If
you have financed or leased your vehicle
through Lincoln Automotive Financial
Services, thank you for your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account.
Phone: 1-888-498-8801
11
MKZ (CC9) Introduction

2. Insert a coin into the slot and twist to
separate the housing. 3. Remove the batteries.
4. Install new batteries with the + facing
each other.
Note: Make sure to replace the label
between the two batteries.
5. Reinstall the housing and cover.
Car Finder Press the button twice within
three seconds. The horn will
sound and the turn signals will
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding a Panic Alarm
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate. Remote Start WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well
ventilated. Note:
Do not use remote start if your
vehicle is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started.
See Climate
Control (page 124). A manual climate
control system will run at the setting it was
set to when you switched the vehicle off.
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system will not work if:
• the ignition is on
• the alarm system is triggered
• you disable the feature
• the hood is open
• the transmission is not in
P
• the vehicle battery voltage is too low
• the service engine soon light is on.
50
MKZ (CC9) Keys and Remote ControlsE153891 E138623 E138624 E138625

PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys
programmed to the vehicle can be
activated with these restricted modes.
Any keys that have not been programmed
are referred to as administrator keys or
admin keys. These can be used to:
•
create a MyKey
• program configurable MyKey settings
• clear all MyKey features.
When you have programmed a MyKey,
you can access the following information
using the information display:
• How many admin keys and MyKeys
are programmed to your vehicle.
• The total distance your vehicle has
traveled using a MyKey.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles with intelligent access
with push-button start, when both a MyKey
and an admin intelligent access key fob
are present, the admin fob will be
recognized by the vehicle while switching
the ignition on to start the vehicle.
Non-configurable Settings
The following settings cannot be changed
by an admin key user: •
Belt-Minder. You cannot disable this
feature. The audio system will mute
when the front seat occupants ’ safety
belts are not fastened.
• Early low fuel. The low-fuel warning
activates earlier, giving the MyKey user
more time to refuel.
• Driver assist features, if equipped on
your vehicle, are forced on: parking
aid, blind spot information system
(BLIS) with cross traffic alert, lane
departure warning and forward
collision warning system.
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle
the key or restart the vehicle. You can also
change the settings afterward with an
admin key.
• A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or
by setting cruise control.
• Vehicle speed minders of 45, 55 or 65
mph (75, 90 or 105 km/h). Once you
select a speed, it will be shown in the
display, followed by an audible tone
when the preselected vehicle speed
is exceeded.
53
MKZ (CC9) MyKey™

Blind Spot Monitor (If Equipped)
See Blind Spot Information System (page
205
).
INTERIOR MIRROR WARNING
Do not adjust the mirror when your
vehicle is moving.
Note:
Do not clean the housing or glass
of any mirror with harsh abrasives, fuel or
other petroleum or ammonia-based
cleaning products.
You can adjust the interior mirror to your
preference. Some mirrors also have a
second pivot point. This lets you move the
mirror head up or down and from side to
side.
Auto-Dimming Mirror
Note: Do not block the sensors on the
front and back of the mirror. Mirror
performance may be affected. A rear
center passenger or raised rear center
head restraint may also block light from
reaching the sensor.
The mirror will dim automatically to reduce
glare when bright lights are detected from
behind your vehicle. It will automatically
return to normal reflection when you select
reverse gear to make sure you have a
clear view when backing up. SUN VISORS
Rotate the sun visor toward the side
window and extend it rearward for extra
shade.
Illuminated Vanity Mirror
Lift the cover to switch the lamp on.
SUN SHADES
(IF EQUIPPED)
Note: Do not try to move the sun shade
manually.
The power rear sun shade covers the rear
window of the vehicle.
86
MKZ (CC9) Windows and MirrorsE138666 E162197

GAUGES
Left Information Display
A
Speedometer
B
Right Information Display See General Information (page 313).
C
Left Information Display
Odometer
Located in the bottom of the information
display. It registers the accumulated
distance your vehicle has traveled. Fuel Economy
See Common Displays below. For
additional menu options.
See General
Information (page 97).
Trip Computer
See
General Information (page 97).
Vehicle Settings and Personalization
See
General Information (page 97).
89
MKZ (CC9) Instrument ClusterE151261