2014 LINCOLN MKZ HYBRID automatic transmission

Storage Compartments
Center Console.........................................146
Overhead Console...................................146
Starting and Stopping the Engine
General Information..................................147
Keyless Starting
.........................................147
Starting a Gasoline Engine
.....................148
Engine Block Heater................................150
Unique Driving Character- istics
Hybrid Electric Vehicle............................152
Fuel and Refueling
Safety Precautions
....................................158
Fuel Quality................................................159
Running Out of Fuel.................................159
Refueling......................................................161
Fuel Consumption
....................................163
Emission Control System........................164
High Voltage Battery
General Information..................................167
High Voltage Battery Cut-Off Switch......................................................169
Transmission
Automatic Transmission
..........................170
Brakes
General Information..................................174
Hints on Driving With Anti-Lock Brakes......................................................175 Electric Parking Brake..............................175
Hill Start Assist...........................................177
Traction Control
Principle of Operation
..............................179
Using Traction Control.............................179
Stability Control
Principle of Operation.............................180
Using Stability Control..............................181
Parking Aids
Parking Aid
.................................................182
Active Park Assist
.....................................184
Rear View Camera....................................188
Cruise Control
Principle of Operation...............................191
Using Cruise Control.................................191
Using Adaptive Cruise Control.............192
Driving Aids
Driver Alert
.................................................199
Lane Keeping System.............................200
Blind Spot Information System.............205
Steering......................................................209
Collision Warning System.......................210
Drive Control
..............................................212
Load Carrying
Load Limit
....................................................214
Towing
Towing a Trailer.........................................221
Transporting the Vehicle
.........................221
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MKZ (CC9) Table of Contents

Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
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MKZ (CC9) Table of Contents

2. Insert a coin into the slot and twist to
separate the housing. 3. Remove the batteries.
4. Install new batteries with the + facing
each other.
Note: Make sure to replace the label
between the two batteries.
5. Reinstall the housing and cover.
Car Finder Press the button twice within
three seconds. The horn will
sound and the turn signals will
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding a Panic Alarm
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate. Remote Start WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well
ventilated. Note:
Do not use remote start if your
vehicle is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started.
See Climate
Control (page 124). A manual climate
control system will run at the setting it was
set to when you switched the vehicle off.
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system will not work if:
• the ignition is on
• the alarm system is triggered
• you disable the feature
• the hood is open
• the transmission is not in
P
• the vehicle battery voltage is too low
• the service engine soon light is on.
50
MKZ (CC9) Keys and Remote ControlsE153891 E138623 E138624 E138625

The control is in the overhead console.
The sun shade has a one-touch up and
down feature. Press and release the
control to move the sun shade. To stop
motion, press the control a second time.
The sun shade automatically retracts when
you shift the transmission into R (Reverse).
MOONROOF (IF EQUIPPED)
WARNINGS
Do not let children play with the
moonroof or leave them unattended
in the vehicle. They may seriously hurt
themselves. When closing the moonroof, you
should verify that it is free of
obstructions and make sure that children
and pets are not in the proximity of the
roof opening. You can open the sliding shade manually
when the moonroof is in its closed
position. Pull the shade toward the front
of the vehicle to close it.
The moonroof controls are on the
overhead console and have a one-touch
open and close feature. To stop the
motion during a one-touch operation,
touch the control a second time. OpenA
VentB
CloseC
Opening and Closing the Moonroof
Touch (A) to open the moonroof. It will stop
short of the fully opened position.
Note: This position helps to reduce wind
noise or rumbling which may happen with
the moonroof fully open. Touch (A) again
to fully open the moonroof.
Touch (C) to close the moonroof.
Bounce-Back
The moonroof will stop automatically and
reverse some distance if an obstacle is
detected while closing.
Touch and hold (C) within two seconds of
a bounce-back event to override this
function.
Venting the Moonroof
Touch (B) to vent the moonroof. Touch (C)
to close it.
87
MKZ (CC9) Windows and MirrorsE145986 E144499

Traction Control
Action
Message
Displays when the traction control system has been switchedoff or on. See Using Traction Control (page 179).
Traction Control Off / On
Displays when a spinout has occurred and the hazard areactivated.
Spinout Detected
Hazards Activated
Transmission Action
Message
See your authorized dealer.
Transmission Malfunc-
tion Service Now
The transmission is overheating and needs to cool. Stop ina safe place as soon as it’ s possible.
Transmission Over-
heating Stop Safely
The transmission has overheated and needs to cool. Stop ina safe place as soon as it’ s possible.
Transmission Overtem-
perature Stop Safely
See your authorized dealer.
Transmission Service
Required
Transmission is getting hot. Stop to let it cool.
Transmission Too Hot
Press Brake
Displays when the transmission has overheated and has
limited functionality. See Automatic Transmission (page 170).
Transmission Limited
Function See Manual
Transmission is too cold. Wait for it to warm up before you drive.
Transmission Warming
Up Please Wait
Displays as a reminder to shift into park.
Transmission Not in Park
Displays when the transmission has adjusted the shiftstrategy.
Transmission Adjusted
Displays when the transmission is adjusting the shift strategy.
Transmission Adapt
Mode
Displays when the transmission shift lever is locked andunable to select gears.
Transmission Indicate
Mode Lockup On
121
MKZ (CC9) Information Displays

Action
Message
Displays when the transmission shift lever is unlocked and free to select gears.
Transmission Indicate
Mode Lockup Off
Displays when an invalid gear has been selected.
Invalid Gear Selection
Displays to request the operator to apply the brake as neededby the transmission.
Press Brake Pedal
Displays when the brake pedal needs to be depressed toenable the transmission to shift from park.
Depress Brake to Shift
from Park
Displays when the neutral button N needs to be pressed
again to enter neutral hold. See Automatic Transmission
(page 170).
Press N again to Enter
Stay in Neutral Mode
Displays when neutral hold is active.
See Automatic Trans-
mission (page 170).
Stay in Neutral Mode
Engaged
Displays when neutral hold is active.
See General Information
(page 97).
Stay in Neutral Tow
Engaged See Manual to Disable
Displays when there is a system fault and the park brake
needs to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT
Confirm Park Brake
Apply Before Exiting the Vehicle
Displays when there is a system fault and the park brake
needs to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT
Cannot Shift Trans Use Park Brake to Secure Vehicle
See your authorized dealer.
SHIFT SYS FAULT
Service Required
Displays when there is a system fault while the vehicle isshifting to park. See your authorized dealer.
SHIFT SYS FAULT
Vehicle is Shifting to Park
Displays when there is a system fault while the vehicle isshifting to reverse. See your authorized dealer.
SHIFT SYS FAULT
Reverse Unavailable Service Required
122
MKZ (CC9) Information Displays

Saving a Pre-Set Position
1. Switch the ignition on.
2. Adjust the seat, exterior mirrors and
power steering column to your desired
position.
3. Press and hold the desired pre-set button until you hear a single chime.
Up to three pre-set memory positions may
be saved. A memory pre-set may be saved
at any time.
Recalling a Pre-Set Position
Press and release the pre-set button
associated with your desired driving
position. The seat, mirrors and steering
column will move to the position stored
for that pre-set.
Note: A pre-set memory position can only
be recalled when the ignition is off, or
when the transmission selector lever is in
position P or N (and your vehicle is not
moving) if the ignition is on.
A pre-set memory position can also be
recalled by pressing the unlock button on
your remote control or intelligent access
key if it is linked to a pre-set position. Linking a Pre-Set Position to your
Remote Control or Intelligent Access
Key
Your vehicle can save the pre-set memory
positions for up to three remote controls
or intelligent access (IA) keys.
1.
With the ignition on, move the memory
positions to the desired positions.
2. Press and hold the desired pre-set button for about five seconds. A chime
will sound after about two seconds.
Continue holding until a second chime
is heard.
3. Within three seconds, press the lock button on the remote control you are
linking.
To unlink a remote control, follow the
same procedure – except in step 3, press
the unlock button on the remote control.
Note: To stop seat movement during a
recall, press any driver seat adjustment
control, any of the memory buttons, or any
mirror control switch.
Seat movement will also stop if you move
your vehicle.
Note: If more than one linked remote
control or IA key is in range, the memory
function will move to the settings of the
first key stored.
Easy Entry and Exit Function
If you enable the easy entry and exit
feature, it automatically moves the driver
seat position rearward up to five
centimeters when the transmission
selector lever is in position
P and you
remove the key or the keyless start ignition
is turned off.
134
MKZ (CC9) SeatsE142554

The keyless starting system has three
modes:
•
Off: Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode,
or when the engine is running but
the vehicle is not moving.
• On:
All electrical circuits are
operational and the warning lamps and
indicators illuminate.
• Without applying the brake pedal,
press and release the button once.
• Start:
Starts the vehicle. The engine
may not start when the vehicle starts.
• Press the brake pedal, and then
press the button for any length of
time. An indicator light on the
button illuminates when then
ignition is on and when the engine
starts.
STARTING A GASOLINE ENGINE
When the engine starts for the first time
on your drive, the idle speed increases,
this helps to warm up the engine. If the
engine idle speed does not slow down
automatically, have your vehicle checked
by an authorized dealer.
Before starting the vehicle, check the
following:
• Make sure all occupants have fastened
their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Put the transmission in
P . Note:
Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the button.
Note: The green ready indicator
illuminates letting you know that the
vehicle is ready for driving. Since your
vehicle is equipped with a silent key start,
the engine may not start at the time of the
vehicle start.
See Hybrid Electric Vehicle
(page 152).
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start the engine, do
the following: 1.
Remove the rubber covering (A) in the
cupholder. Place the remote in the
backup slot (B) at the bottom of the
cupholder.
2. With the key in this position, press the
brake pedal, then the START button to
switch the ignition on and start your
vehicle.
148
MKZ (CC9) Starting and Stopping the EngineE155835