The current assessment of your alertness
is within a typical range.
The current assessment of your alertness
indicates that you should rest as soon as
safely possible.
The status bar will travel from left to right
as the calculated alertness level
decreases. As the rest icon is approached
the color turns from green to yellow to red.
•
Green - No rest required.
• Yellow - First warning is active.
• Red - Second warning is active.
Note: If you have recently received a
warning; you should consider resting, even
if the current assessment is with the typical
range.
Note: The alertness level will be shown in
grey for a short time if the camera sensor
cannot track the road lane markings or if
the vehicle speed drops below
approximately 40 mph (64 km/h), after
which the system display will inform the
driver that the system is unavailable. Resetting the System
You can reset the system by either:
•
Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver’ s door.
LANE KEEPING SYSTEM (IF EQUIPPED) WARNING
The system is designed to aid the
driver. It is not intended to replace
the driver’ s attention and judgment. The
driver is still responsible to drive with due
care and attention. Note:
The system works above 40 mph
(64 km/h).
Note: The system works as long as one
lane marking can be detected by the
camera.
Note: If the camera is blocked or if the
windshield is damaged, the system may
not function.
Note: When Aid mode is on and the
system detects no driver steering activity
for a short continuous period of time, the
system alerts the driver to put their hands
on the steering wheel. The system may
detect a light grip/touch on the steering
wheel as hands off driving.
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Adaptive Learning
The EPS system adaptive learning helps
correct for road irregularities and improves
overall handling and steering feel. It
communicates with the vehicle's brake
system to help operate advanced stability
control and accident avoidance systems.
Additionally, whenever the battery is
disconnected or a new battery installed,
the vehicle must be driven a short distance
before the strategy is relearned and all
systems are reactivated.
COLLISION WARNING SYSTEM
PRINCIPLE OF OPERATION (If Equipped)
WARNINGS
This system is designed to be a
supplementary driving aid. It is not
intended to replace the driver’ s attention,
and judgment, or the need to apply the
brakes. This system does NOT activate
the brakes automatically. Failure to press
the brake pedal to activate the brakes may
result in a collision. The collision warning system with
brake support cannot help prevent
all collisions. Do not rely on this system to
replace driver judgment and the need to
maintain distance and speed. Note:
The system does not detect, warn
or respond to potential collisions with
vehicles to the rear or sides of the vehicle.
Note: The collision warning system is
active at speeds above approximately 5
mph (8 km/h). This system is designed to alert the driver
of certain collision risks. A radar detects if
your vehicle is rapidly approaching
another vehicle traveling in the same
direction as yours.
If it is, a red warning light illuminates and
an audible warning chime sounds.
The brake support system assists the
driver in reducing the collision speed by
charging the brakes. If the risk of collision
further increases after the warning light
illuminates, the brake support prepares
the brake system for rapid braking. This
may be apparent to the driver. The system
does not automatically activate the brakes
but, if the brake pedal is pressed, full force
braking is applied even if the brake pedal
is lightly pressed.
Using the Collision Warning System
WARNING
The collision warning system
’s brake
support can only help reduce the
speed at which a collision occurs if the
driver applies the vehicle ’s brakes. The
brake pedal must be pressed just like any
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System Limitations
WARNING
The collision warning system
’s brake
support can only help reduce the
speed at which a collision occurs if the
driver applies the vehicle ’s brakes. The
brake pedal must be pressed just like any
typical braking situation. Due to the nature of radar technology,
there may be certain instances where
vehicles do not provide a collision warning.
These include:
•
Stationary vehicles or vehicles moving
below 6 mph (10 km/h).
• Pedestrians or objects in the roadway.
• Oncoming vehicles in the same lane.
• Severe weather conditions (see
blocked sensor section).
• Debris build-up on the grille near the
headlamps (see blocked sensor
section).
• Small distance to vehicle ahead.
• Steering wheel and pedal movements
are large (very active driving style).
•
If the front end of the vehicle is hit or
damaged, the radar sensing zone may be
altered causing missed or false collision
warnings. See your authorized dealer to
have your collision warning radar checked
for proper coverage and operation. DRIVE CONTROL
LINCOLN DRIVE CONTROL
Lincoln Drive Control delivers the Lincoln
driving experience through a suite of
sophisticated electronic vehicle systems.
These systems continuously monitor your
driving inputs and the road conditions to
optimize ride comfort, steering, handling,
powertrain response and sound. You can
preset your preferences for these systems
within the information display. Lincoln
Drive Control will respond to your
preferences based on what gear position
you select. This provides a single location
to control multiple systems performance
settings.
Lincoln Drive Control consists of the
following systems:
•
Continuously controlled damping
dynamically adjusts the shock
absorbers stiffness in real time to
match the road surface and driver
inputs. This system continuously
monitors your vehicle ’s motion (roll,
pitch, bounce), suspension position,
load, speed, road conditions, and
steering to adjust the suspension
damping for optimal vehicle control.
• Electronically power-assisted steering
adjusts steering effort and feel based
on your vehicle speed and your inputs.
• Active noise control utilizes your
vehicle electronics to enhance the
acoustic experience.
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•
Electronic stability control and traction
control maintain your vehicle control
in adverse conditions or high
performance driving.
• Electronic throttle control enhances
the powertrain response to your inputs.
These systems have a range of modes
which you can choose from in order to
customize your ideal driving experience:
• Comfort – Provides a more relaxed
driving experience, maximizing
comfort. Your steering effort decreases
and the suspension movement is more
fluid. Comfort mode is ideal when you
desire enhanced traveling comfort.
• Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the
composure demanded from a luxury
vehicle.
• Sport – Provides a sportier driving
experience. The suspension stiffens,
with an emphasis on handling and
control. The engine responds more
directly to your inputs and takes on a
more powerful tone. Sport mode is
ideal for use during more spirited
driving.
Using Lincoln Drive Control
You can configure which of the Drive
Control modes are active when your
vehicle is in Drive (D) or in Sport (S). The
configuration remains active until modified
from the main menu on the information
display. To change your vehicle
’s Drive Control
settings from the main menu on the
information display:
1. Choose Settings.
2. Choose Vehicle.
3. Choose Drive Control.
4. Select the shift position you would like
to configure, either D or S.
5. Choose from Comfort, Normal, or Sport
modes as your preferred setting in
D.
6. Choose from Normal or Sport modes as your preferred setting in S.
Note: Lincoln Drive Control has diagnostic
checks that continuously monitor the
system to ensure proper operation.
Certain types of system errors will gray
out the mode selections within the
information display, preventing you from
changing states when the gear position
is changed. Other types of errors will
produce a temporary message that states
Drive Control Malfunction. If either
condition persists for multiple key cycles,
have your vehicle checked by an
authorized dealer.
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ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
To fully assist, if you have a vehicle
concern, Ford Motor Company offers a
complimentary Roadside Assistance
program. This program is separate from
the New Vehicle Limited Warranty.
The service is available:
•
24 hours a day, seven days a week.
• Throughout the life of the vehicle for
original owners.
• For six years or 70,000.0 mi
(112,654.08 km) (whichever comes first)
within the extended powertrain
warranty coverage period for
subsequent owners.
Roadside assistance will cover:
• A flat tire change with a good spare
(except vehicles supplied with a tire
mobility kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up
to
2.00 gal (7.57 L) of gasoline or
5.00 gal (18.93 L) of diesel fuel to a
disabled vehicle. Roadside Assistance
limits fuel delivery service to two
no-charge occurrences within a
12-month period. •
Winch out — available within
100.0 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — Lincoln eligible vehicles to
the client's selling or preferred dealer
within
100.0 mi (161 km) of the
disablement location or to the nearest
Lincoln dealer. If a client requests a
tow to a selling or preferred dealer that
is more than 100.0 mi (161 km) from the
disablement location, the client shall
be responsible for any mileage costs
in excess of
100.0 mi (161 km).
Roadside Assistance will include up to
$200 coverage for a towed trailer if the
disabled eligible vehicle requires service
at the nearest authorized dealer. If the
towing vehicle is operational but the trailer
is not, then the trailer does not qualify for
any roadside services.
Vehicles Sold In the United States :
Using Roadside Assistance
United States Lincoln vehicle clients who
need Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100.0 mi (161 km). To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask clients to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian clients who need roadside
assistance, call 1-800-665-2006.
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MKZ (CC9) Roadside Emergencies
Vehicle Information and General Safety
Practices
•
Know the make and model of your
vehicle.
• Review the owner’ s manual and
become familiar with your vehicle ’s
safety information and recommended
safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself. Contact an authorized Ford
Dealer or vehicle manufacturer
representative for service.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
• Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle. Always
•
Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is
an electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
• As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Remain a safe distance upwind and
uphill from the vehicle fire.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
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Post-Incident
•
Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 50 feet (15 meters)
of any structure or vehicle.
• Make sure that passenger and cargo
compartments remain ventilated (i.e.,
open window, door, or trunk).
• For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673 (then
follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear
gurgling or bubbling from the
high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the turn signal lamps
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the safety belt pretensioners. The horn and lamps will turn off when:
•
The hazard control button is pressed
• The panic button (if equipped) is
pressed on the remote entry
transmitter
• Your vehicle runs out of power
Spinout Detection
If a spinout is detected, the vehicle comes
to a stop and the hazard warning flashers
come on. The message Spinout Detected
Hazards Activated will also appear on the
instrument cluster. The message may not
appear if your vehicle runs out of power.
Once the hazard warning flashers have
been activated, you can turn them off by:
• Pressing the hazard warning flasher
button
• Pressing the remote control unlock
button
• Pressing the remote control panic
button
• Cycling the ignition on and off twice
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MKZ (CC9) Roadside Emergencies
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking
or serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by
use of improper fuel. Using leaded fuel
may also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific
Region, Sub-Saharan Africa, U.S. Virgin
Islands, Central America, the Caribbean,
and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help
you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL
INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL
INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi
Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
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