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Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Extensive idling or low-speed driving for long distances, as in heavy co\
mmercial use (such
as delivery, taxi, patrol car or livery)
Change engine oil and filter every 12 months or 10000
miles (16000 km). The oil monitoring system displays a
message in the information display. Perform services listed
in the Normal Scheduled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every 60000 miles (96000
km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000 km)
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MKZ (CC9) Scheduled Maintenance
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Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.
Every 5000 miles (8000 km)
or six months
Perform multi-point inspection.
Exceptions
There are some exceptions to your Normal
Scheduled Maintenance:
California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service. Hot climate oil change intervals: Vehicles
operating in the Middle East, North Africa,
Sub-Saharan Africa or locations with
similar climates using an American
Petroleum Institute (API) Certified for
Gasoline Engines (Certification mark) oil
of SM or SN quality, the normal oil change
interval is 5000 miles (8000 kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
3000 miles (4800 kilometers).
Engine air filter and cabin air filter
replacement
: The life of the engine air
filter and cabin air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
NORMAL SCHEDULED MAINTENANCE Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer
for requirements.
417
MKZ (CC9) Scheduled Maintenance
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Normal scheduled maintenance
1, 2
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect engine cooling system and motor/electronics
cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine Oil
Check
(page 254). Other maintenance items
*
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
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MKZ (CC9) Scheduled Maintenance
Page 421 of 445
Other maintenance items
*
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of \
the last engine
oil and filter change. Do not exceed the designated distance for the interval.
** Initial replacement at six years or 100000 miles (160000 kilometers),\
then every three
years or 50000 miles (80000 kilometers).
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MKZ (CC9) Scheduled Maintenance
Page 439 of 445

N
Navigation..................................................379
cityseekr............................................................381
Map Mode.......................................................384
Navigation Map Updates.............................386
Navigation Voice Commands.....................386
Point of Interest (POI) Categories...............381
Quick-touch Buttons.....................................386
Setting a Destination....................................380
Setting Your Navigation Preferences.......382
Normal Scheduled Maintenance
..........417
O
Oil Change Indicator Reset
...................254
Oil Check See: Engine Oil Check.................................254
Opening and Closing the Hood...........252
Ordering Additional Owner's Literature.................................................237
Obtaining a French Owner’ s Manual........237
Overhead Console
...................................146
P
Parking Aid
.................................................182
Front Sensing System...................................183
Rear Sensing System.....................................182
Parking Aids
...............................................182
Passive Anti-Theft System........................67
SecuriLock.........................................................67
PATS See: Passive Anti-Theft System....................
67
Perchlorate
.....................................................11
Personal Safety System ™..........................38
How Does the Personal Safety System
Work?..............................................................38 Phone..........................................................355
Making Calls....................................................357
Pairing Subsequent Phones.......................356
Pairing Your Phone for the First
Time..............................................................356
Phone Menu Options....................................357
Phone Settings...............................................359
Phone Voice Commands.............................360
Receiving Calls...............................................357
Text Messaging..............................................358
Post-Crash Alert System.........................231 Spinout Detection...........................................231
Power Door Locks See: Locking and Unlocking.........................58
Power Seats
................................................131
Multi-Contour Front Seats With Active
Motion (If Equipped)..................................132
Power Lumbar.................................................132
Power Steering Fluid Check.................260
Power Windows..........................................83 Accessory Delay...............................................84
Bounce-Back.....................................................83
One-Touch Down.............................................83
One-Touch Up...................................................83
Window Lock.....................................................83
R
Rear Seat Armrest
.....................................137
Armrest pass-through....................................137
Rear Seats
...................................................135
Rear View Camera....................................188 Using the Rear View Camera System.......
188
Rear View Camera See: Rear View Camera................................188
Refueling......................................................161 Easy Fuel™ Capless Fuel System.................161
437
MKZ (CC9) Index