2014 LINCOLN MKZ HYBRID power steering fluid

Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
4
MKZ (CC9) Table of Contents

Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
9
MKZ (CC9) Introduction E161353 E139213 E167012

Note:
The CTA system always switches
on whenever the ignition is switched on.
However, the BLIS system will remember
the last selected on or off setting.
One or both systems cannot be switched
off when MyKey is used. See General
Information (page 313).
One or both systems can also be switched
off permanently at your authorized dealer.
Once switched off, switching it back on
must also be done at your authorized
dealer.
STEERING
Electric Power Steering WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system to ensure
proper operation. When a system error is
detected a steering message will appear
in the information display. The electric power steering system
has diagnostic checks that
continuously monitor the system to ensure
proper operation of the electronic system.
When an electronic error is detected, a
message will be displayed in the
information display. If this happens, stop
the vehicle in a safe place, and turn off the
engine. After at least 10 seconds, reset the
system by restarting the engine, and watch
the information display for a steering
message. If a steering message returns,
or returns while driving, take the vehicle
to your dealer to have it checked. WARNINGS
Obtain immediate service if a system
error is detected. You may not notice
any difference in the feel of your steering,
but a serious condition may exist. Failure
to do so may result in loss of steering
control. Your vehicle is equipped with an electric
power-assisted steering system. There is
no fluid reservoir to check or fill.
If your vehicle loses electrical power while
you are driving (or if the ignition is turned
off ), you can steer the vehicle manually,
but it takes more effort. Extreme
continuous steering may increase the
effort it takes for you to steer. This occurs
to prevent internal overheating and
permanent damage to your steering
system. If this should occur, you will
neither lose the ability to steer the vehicle
manually nor will it cause permanent
damage. Typical steering and driving
maneuvers will allow the system to cool
and steering assist will return to normal.
Steering Tips
If the steering wanders or pulls, check for:
•
an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
209
MKZ (CC9) Driving Aids

•
Electronic stability control and traction
control maintain your vehicle control
in adverse conditions or high
performance driving.
• Electronic throttle control enhances
the powertrain response to your inputs.
These systems have a range of modes
which you can choose from in order to
customize your ideal driving experience:
• Comfort – Provides a more relaxed
driving experience, maximizing
comfort. Your steering effort decreases
and the suspension movement is more
fluid. Comfort mode is ideal when you
desire enhanced traveling comfort.
• Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the
composure demanded from a luxury
vehicle.
• Sport – Provides a sportier driving
experience. The suspension stiffens,
with an emphasis on handling and
control. The engine responds more
directly to your inputs and takes on a
more powerful tone. Sport mode is
ideal for use during more spirited
driving.
Using Lincoln Drive Control
You can configure which of the Drive
Control modes are active when your
vehicle is in Drive (D) or in Sport (S). The
configuration remains active until modified
from the main menu on the information
display. To change your vehicle
’s Drive Control
settings from the main menu on the
information display:
1. Choose Settings.
2. Choose Vehicle.
3. Choose Drive Control.
4. Select the shift position you would like
to configure, either D or S.
5. Choose from Comfort, Normal, or Sport
modes as your preferred setting in
D.
6. Choose from Normal or Sport modes as your preferred setting in S.
Note: Lincoln Drive Control has diagnostic
checks that continuously monitor the
system to ensure proper operation.
Certain types of system errors will gray
out the mode selections within the
information display, preventing you from
changing states when the gear position
is changed. Other types of errors will
produce a temporary message that states
Drive Control Malfunction. If either
condition persists for multiple key cycles,
have your vehicle checked by an
authorized dealer.
213
MKZ (CC9) Driving Aids

When this occurs the vehicle will still
operate. However:
•
The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine will
completely shut down, causing steering
and braking effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your
vehicle to an authorized dealer as soon
as possible to minimize engine damage.
When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long as
necessary to bring the vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. Never remove the coolant reservoir
cap while the engine is running or
hot. Note:
Driving the vehicle without repairing
the engine problem increases the chance
of engine damage. Take your vehicle to
an authorized dealer as soon as possible. You have limited engine power when in
the fail-safe mode, so drive the vehicle
with caution. The vehicle will not be able
to maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely
possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish
if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
AUTOMATIC TRANSMISSION
FLUID CHECK
Note: Transmission fluid should be
checked by an authorized dealer. If
required, fluid should be added by an
authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 412). Your
transmission does not consume fluid.
However, the fluid level should be
checked if the transmission is not working
properly, (i.e., if the transmission slips or
shifts slowly) or if you notice some sign of
fluid leakage.
259
MKZ (CC9) Maintenance

Do not use supplemental transmission fluid
additives, treatments or cleaning agents.
The use of these materials may affect
transmission operation and result in
damage to internal transmission
components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating
range; there is no need to add fluid. If the
fluid levels are outside of the normal
operating range, the performance of the
system could be compromised; seek
service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze protection.
Failure to use washer fluid with antifreeze
protection in cold weather could result in
impaired windshield vision and increase
the risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir. Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See Capacities and
Specifications (page 302).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze agents
should be used only if they provide cold
weather protection without damaging the
vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
CHANGING THE 12V BATTERY WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow flames,
sparks or lighted substances to come near
the battery. When working near the
battery, always shield your face and
protect your eyes. Always provide proper
ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the vent
caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
battery with a battery carrier or with your
hands on opposite corners.
260
MKZ (CC9) Maintenance

A
A/C
See: Climate Control......................................124
About This Manual........................................7 Protecting the Environment.............................7
ABS See: Brakes......................................................174
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes...........................................................175
Accessories...............................................389 Exterior style...................................................389
Interior style....................................................389
Lifestyle............................................................389
Peace of mind................................................389
Accessories See: Replacement Parts
Recommendation.........................................12
ACC See: Using Adaptive Cruise Control..........192
Active Park Assist.....................................184
Automatic Steering into Parking
Space............................................................185
Deactivating the Park Assist Feature........186
Troubleshooting the System.......................
186
Using Active Park Assist...............................184
Adaptive Headlamps.................................80
Adjusting the Headlamps......................263 Horizontal Aim Adjustment.........................264
Vertical Aim Adjustment..............................263
Adjusting the Steering Wheel.................70 Power Tilt and Telescope Steering
Column...........................................................70
AFS See: Adaptive Headlamps.............................80
Airbag Disposal
...........................................47
Air Conditioning See: Climate Control......................................124
Alarm See: Anti-Theft Alarm......................................68 Anti-Theft Alarm
..........................................68
Arming the Alarm.............................................68
Disarming the Alarm.......................................68
Appendices................................................391
Audible Warnings and Indicators...........95 Headlamps On Warning Chime...................
95
Key in Ignition Warning Chime.....................95
Keyless Warning Alert.....................................95
Parking Brake On Warning Chime..............96
Audio Control
...............................................71
Seek, Next or Previous....................................71
Audio System............................................309 General Information......................................309
Audio unit - Vehicles With: Premium AM/FM/CD...............................................310
Autolamps.....................................................77
Automatic Climate Control
.....................124
Automatic High Beam Control................79 Activating the System.....................................80
Manually Overriding the System.................
80
Automatic Transmission
..........................170
Brake-Shift Interlock Override.....................172
If Your Vehicle Gets Stuck In Mud or Snow..............................................................173
Push Button Shift Transmission..................
170
Automatic Transmission Fluid Check.......................................................259
Autowipers...................................................74
Auxiliary Power Points.............................144 110 Volt AC Power Point................................144
12 Volt DC Power Point.................................144
Locations...........................................................144
B
Blind Spot Information System.............205 Blind Spot Information System (BLIS®) with
Cross Traffic Alert.....................................205
Bonnet Lock See: Opening and Closing the Hood.......252
Booster Seats
..............................................24
Types of Booster Seats..................................25
431
MKZ (CC9) Index

N
Navigation..................................................379
cityseekr............................................................381
Map Mode.......................................................384
Navigation Map Updates.............................386
Navigation Voice Commands.....................386
Point of Interest (POI) Categories...............381
Quick-touch Buttons.....................................386
Setting a Destination....................................380
Setting Your Navigation Preferences.......382
Normal Scheduled Maintenance
..........417
O
Oil Change Indicator Reset
...................254
Oil Check See: Engine Oil Check.................................254
Opening and Closing the Hood...........252
Ordering Additional Owner's Literature.................................................237
Obtaining a French Owner’ s Manual........237
Overhead Console
...................................146
P
Parking Aid
.................................................182
Front Sensing System...................................183
Rear Sensing System.....................................182
Parking Aids
...............................................182
Passive Anti-Theft System........................67
SecuriLock.........................................................67
PATS See: Passive Anti-Theft System....................
67
Perchlorate
.....................................................11
Personal Safety System ™..........................38
How Does the Personal Safety System
Work?..............................................................38 Phone..........................................................355
Making Calls....................................................357
Pairing Subsequent Phones.......................356
Pairing Your Phone for the First
Time..............................................................356
Phone Menu Options....................................357
Phone Settings...............................................359
Phone Voice Commands.............................360
Receiving Calls...............................................357
Text Messaging..............................................358
Post-Crash Alert System.........................231 Spinout Detection...........................................231
Power Door Locks See: Locking and Unlocking.........................58
Power Seats
................................................131
Multi-Contour Front Seats With Active
Motion (If Equipped)..................................132
Power Lumbar.................................................132
Power Steering Fluid Check.................260
Power Windows..........................................83 Accessory Delay...............................................84
Bounce-Back.....................................................83
One-Touch Down.............................................83
One-Touch Up...................................................83
Window Lock.....................................................83
R
Rear Seat Armrest
.....................................137
Armrest pass-through....................................137
Rear Seats
...................................................135
Rear View Camera....................................188 Using the Rear View Camera System.......
188
Rear View Camera See: Rear View Camera................................188
Refueling......................................................161 Easy Fuel™ Capless Fuel System.................161
437
MKZ (CC9) Index