2014 LINCOLN MKZ HYBRID check engine

Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
4
MKZ (CC9) Table of Contents

Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
8
MKZ (CC9) IntroductionE162384 E71340 E91392

2. Insert a coin into the slot and twist to
separate the housing. 3. Remove the batteries.
4. Install new batteries with the + facing
each other.
Note: Make sure to replace the label
between the two batteries.
5. Reinstall the housing and cover.
Car Finder Press the button twice within
three seconds. The horn will
sound and the turn signals will
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding a Panic Alarm
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate. Remote Start WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well
ventilated. Note:
Do not use remote start if your
vehicle is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started.
See Climate
Control (page 124). A manual climate
control system will run at the setting it was
set to when you switched the vehicle off.
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system will not work if:
• the ignition is on
• the alarm system is triggered
• you disable the feature
• the hood is open
• the transmission is not in
P
• the vehicle battery voltage is too low
• the service engine soon light is on.
50
MKZ (CC9) Keys and Remote ControlsE153891 E138623 E138624 E138625

Electric Park Brake
Lights or flashes when the
electric parking brake
malfunctions.
Engine or Motor Coolant
Temperature Lights when the engine or motor
cooling system is overheating.
Stop your vehicle in a safe place
and have an authorized dealer check the
system.
Engine Oil If it lights with the engine
running or when you are driving,
this indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch the engine off. Check the
engine oil level. See Engine Oil Check
(page 254).
Note: Do not resume your trip if it lights,
even if the oil level is correct. Have an
authorized dealer check the system
immediately.
Fasten Safety Belt Lights and a chime sounds to
remind you to fasten your safety
belt.
See Safety Belt Minder
(page 35).
Front Airbag Lights when you start your
vehicle. If it continues to flash or
remains on, it indicates a
malfunction. Have an authorized dealer
check the system. Grade Assist
(If Equipped) Lights when you switch on the
grade assist function.
Heads Up Display
(If Equipped) A red beam of lights appears on
the windshield in certain
instances when using adaptive
cruise control and/or the collision warning
system. To make sure the display works,
it will also appear momentarily when you
start your vehicle .
High Beam Lights when you switch on the
high-beam headlamps. Flashes
when you use the headlamp
flasher.
Hood Ajar Lights when the ignition is on
and the hood is not completely
closed.
Lane Keeping Aid
(If Equipped) Lights when you activate the
lane keeping system.
Low Fuel Level Lights when the fuel level is low
or the fuel tank is nearly empty.
Refuel as soon as possible.
93
MKZ (CC9) Instrument ClusterE146190 E144523 E156133 E159324 E144813

Low Tire Pressure Warning
Lights when your tire pressure
is low. If the lamp remains on
with the engine running or when
driving, check your tire pressure as soon
as possible.
To confirm the lamp is working, it will also
light momentarily when you switch on the
ignition. If it does not light when you switch
the ignition on, or it begins to flash at any
time, have an authorized dealer check the
system.
Low Washer Fluid Lights when the windshield
washer fluid is low.
Parking Lamps Lights when you switch on the
parking lamps.
Powertrain Fault Lights when your vehicle detects
a powertrain fault. Contact an
authorized dealer as soon as
possible. Note:
If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press
the brake pedal and release it. This will
activate limp home vehicle operation. In
limp home vehicle operation, your vehicle
will accelerate in a controlled manner up
to a maximum speed of 35 mph (56 km/h)
on a flat surface. If you apply the brake
pedal or move the transmission to neutral
(N) you can override your vehicle ’s
acceleration.
Ready to Drive Lights when you switch on your
vehicle and it is ready to drive.
A corresponding message may
display stating ready to drive, or if you
have not entered a charge point, you may
get a message regarding budget.
Service Engine Soon If the service engine soon
indicator light stays illuminated
after the engine is started, it
indicates that the On Board Diagnostics
system (OBD) has detected a malfunction
of the vehicle emissions control system.
Refer to On board diagnostics (OBD) in the
Fuel and Refueling chapter for more
information about servicing your vehicle.
See Emission Control System (page 164).
If the light is blinking, the engine is
misfiring. This could damage your catalytic
converter. Drive in a moderate fashion
(avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately.
94
MKZ (CC9) Instrument Cluster E132353 E144692

Note:
If your engine is misfiring, excessive
exhaust temperatures could damage the
catalytic converter or other vehicle
components.
The service engine soon indicator lights
when the you first switch on your vehicle,
prior to engine start, to check the bulb and
to indicate whether the vehicle is ready
for inspection maintenance testing.
Normally, the service engine soon light
will stay on until the engine cranks, then
turn itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight
times, it means that the vehicle is not
ready for inspection maintenance testing.
See Emission Control System (page 164).
Stability Control Flashes when the system is
active. If it stays lit or does not
light when you switch on the
ignition, this indicates a malfunction.
During a malfunction the system will switch
off. Have an authorized dealer check the
system immediately.
See Using Stability
Control (page 181).
Stability Control Off Lights when you switch the
system off. It will go out when
you switch the system back on
or when you switch off the ignition.
See
Using Stability Control (page 181). Stop Safely Lights if your vehicle has an
electrical component fault or
failure that will cause your
vehicle to shutdown or enter into a limited
operating mode. You may also see a
message.
Trunk Ajar Lights when the ignition is on
and the trunk is not completely
closed.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door
and you have left the key in the ignition
with it in the off or accessory position.
Keyless Warning Alert
(If Equipped)
Sounds the horn twice when you exit your
vehicle with the intelligent access key,
after the last door is closed and your
keyless vehicle is in RUN, indicating your
vehicle is still on.
Headlamps On Warning Chime
Sounds when you remove the key from
the ignition and open the driver's door and
you have left the headlamps or parking
lamps on.
95
MKZ (CC9) Instrument ClusterE138639 E144693 E159323

Automatic Engine Shutdown
Action
Message
Displays when the engine is getting ready to shut off.
Engine Shuts Off in XX
Seconds
Displays when the engine has shut off to help increase fuel economy.
Engine Shut Off for Fuel
Economy
Displays when the engine is getting ready to shut off. You
can press OK on the left steering wheel button to override the shut down.
Engine Shuts Off in XX
Seconds Press Ok to Override
Battery and Charging System (12 volt) Action
Message
Displayed when the charging system needs servicing. If thewarning stays on or continues to come on, contact your authorized dealer as soon as possible.
Check Charging System
Displayed when the battery management system detects an
extended low-voltage condition. Various vehicle features willbe disabled to help preserve the battery. Turn off as many
of the electrical loads as soon as possible to improve system voltage. If the system voltage has recovered, the disabled features will operate again as normal
Low Battery Features
Temporarily Turned Off
Displayed when the battery management system determinesthat the battery is at a low state of charge. Turn the ignition
off as soon as possible to protect the battery. This message will clear once the vehicle has been started and the battery state of charge has recovered. Turning off unnecessaryelectrical loads will allow faster battery state-of-charge recovery.
Turn Power Off to Save
Battery
Battery and Charging System (High Voltage) Action
Message
Displays when the vehicle is ready to drive.
Ready to Drive
111
MKZ (CC9) Information Displays

Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off theengine. Check the oil level. If the warning stays on or
continues to come on with your engine running, contact your authorized dealer as soon as possible.
LOW Engine Oil Pres-
sure
Displayed when the engine oil life remaining is 10% or less.See Engine Coolant Check (page 255).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%.
See Engine
Coolant Check (page 255).
Oil Change Required
Indicates the brake fluid level is low and the brake systemshould be inspected immediately.
See Brake Fluid Check
(page 260).
Brake Fluid Level LOW
Displays when the brake system needs servicing. Stop thevehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessivelyhigh. Stop the vehicle in a safe place and contact your authorized dealer.
Engine Coolant Overtem-
perature
Displays when the motor electronics are overheating. Stopthe vehicle as soon as safely possible, turn off the vehicle
and let it cool. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
Motor Coolant Overtem-
perature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Displays when the engine has reduced power in order tohelp reduce high coolant temperatures.
Power Reduced to
Lower Engine Temp
Displayed when the kit needs service. See your authorized dealer.
Service Tire Mobility Kit
Displays to indicate that the vehicle is still in Transport or
Factory mode. This may not allow some features to operate properly. See your authorized dealer.
Transport / Factory
Mode
Informs the driver that the powertrain needs service due toa powertrain malfunction.
See Manual
116
MKZ (CC9) Information Displays