History
After you connect your Bluetooth-enabled
phone to SYNC, you can access any
previously dialed, received or missed calls.
You can also choose to save these to your
Favorites or to Quick Dial.
Note:
This is a phone-dependent feature.
If your phone does not support
downloading call history using Bluetooth,
SYNC keeps track of calls made with the
SYNC system.
Messaging
Send text messages using your
touchscreen. See Text messaging later in
this section.
Settings
Touch this button to access various phone
settings, such turning Bluetooth on and
off, managing your phonebook and more.
See
Phone settings later in this section.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds
over 3 mph (5 km/h).
Note: SYNC does not download read text
messages from your phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, such
as LOL. 1.
Touch the top left corner of the display
to access the
Phone menu.
2. Select
Messaging.
3. Choose from the following:
• Listen (speaker icon)
• Dial
• Send Text
• View
• Delete.
Composing a Text Message
Note: This is a speed-dependent feature.
It is unavailable when your vehicle is
traveling at speeds over 3 mph (5 km/h).
Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display
to access the
Phone menu.
2. Touch
Messaging > Send Text.
3. Enter a phone number or choose from
your phonebook.
4. You can select from the following options:
• Send
, which sends the message as it
is.
• Edit Text
, which allows you to
customize the pre-defined message
or create a message on your own.
You can then preview the message, verify
the recipient as well as update the
message list.
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Text message options
I’ll call you back in a few minutes. I just left, I’ll be there soon.Can you give me a call? I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there early.
I’m outside.
I’ll call you when I get there. OK
Yes No
Thanks
Stuck in traffic. Call me later. LOL
Receiving a Text Message
Note: If you select View and your vehicle
is traveling over 3 mph (5 km/h), the
system offers to read the message to you
instead of allowing you to view it while
driving. When a new message arrives, an audible
tone sounds and the screen displays a
pop-up with the caller name and ID, if
supported by your phone. You can press:
•
View to view the text message.
• Listen
for SYNC to read the message
to you.
• Dial
to call the contact.
• Ignore
to exit the screen.
Phone Settings
Press
Phone > Settings.
Bluetooth Devices
Touch this tab to connect, disconnect, add
or delete a device, as well as save it as a
favorite.
Bluetooth
Touch this tab to turn Bluetooth off or on.
Do Not Disturb
Touch this tab if you want all calls to go
directly to your voice mail and not ring in
the vehicle. When this feature is on, text
message notifications do not ring inside
the cabin either.
911 Assist
Turn on or turn off the 911 Assist feature.
See
Information (page 365).
Phone Ringer
Select the ring tone you want to hear when
you receive a call. Choose from possible
system ring tones, your currently paired
phone ’s ring tone, a beep, text-to-speech
or a silent notification.
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Under the Information menu, you can
access features such as:
•
SYNC Services
• Sirius Travel Link
• Alerts
• Calendar
• SYNC Applications If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the
corner of the touchscreen with the green
tab.
SYNC Services (If Equipped, United
States Only)
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com
to register and check your eligibility for
complimentary services. Standard phone
and message rates may apply.
Subscription may be required. You must
also have the active SYNC Services
Bluetooth-enabled cellular phone paired
and connected to the system in order to
connect to, and use, SYNC Services. See
Phone
(page 355).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make
sure your cellular phone is not blocking
caller ID before using SYNC Services. Note:
The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an
aid. Make your driving decisions based
on your observations of local conditions
and existing traffic regulations. Do not
follow the route suggestions if doing so
would result in an unsafe or illegal
maneuver, if you would be placed in an
unsafe situation, or if you would be
directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions.
Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you
request, for continuous improvement, the
service may collect and record call details
and voice communications. For more
information, see SYNC Services Terms
and Conditions at www.SYNCMyRide.com.
If you do not want Ford or its service
providers to collect your vehicle travel
information or other information identified
in the Terms and Conditions, do not
subscribe or use the service.
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SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using
Voice Commands
1. Press the voice button.
2. When prompted, say "Services". This
initiates an outgoing call to SYNC
Services using your paired and
connected Bluetooth-enabled cellular
phone.
3. Once you connect to the service, follow the voice prompts to request
the desired service, such as "Traffic"
or "Directions". You can also say, "What
are my choices?" to receive a list of
available services from which to
choose.
4. Say, "Services" to return to the Services main menu or for help, say,
"Help".
Connecting to SYNC Services Using the
Touchscreen If your vehicle is equipped with
Navigation, press the
Information button.
If your vehicle is not equipped with
Navigation, press the green tab on your
touchscreen. 1. Select
Connect to Services to initiate
an outgoing call to SYNC Services
using your phone.
2. Once connected, follow the voice prompts to request your desired
Service, such as "Traffic" or
"Directions". You can also say, "What
are my choices?" to receive a list of
available services from which to
choose.
3. Say, "Services" to return to the Services main menu or for help, say,
"Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or "Business search".
To find the closest business or type of
business to your current location, just
say "Business search" and then
"Search near me". If you need further
assistance in finding a location you can
say "Operator" at any time within a
Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can
assist you by searching for businesses
by name or by category, residential
addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
Destination. After the route download
is finished, the phone call automatically
ends.
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If your vehicle is not equipped with
Navigation:
•
Turn-by-turn directions appear in the
information display, in the status bar
of your touchscreen system and on the
SYNC Services screen. You also
receive driving instructions from
audible prompts.
• When on an active route, you can
select Route Summary or Route
Status using the touchscreen controls
or voice commands to view the Route
Summary Turn List
or the Route
Status ETA. You can also turn voice
guidance on or off, cancel the route or
update the route. If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
delivers a new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See
Navigation (page 379).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu. SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points, such as work or home. You
can also save favorite information like sports teams, such
as Detroit Lions, or a news category. You can learn more
about personalization by logging onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
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Note:
The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.
Calendar If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the
corner of the touchscreen with the green
tab.
Press Calendar. You can view the current
calendar by day, week or month.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set
on before a crash, the system will
not dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does
not become a projectile or damaged in a
crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must
be set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones.
If 911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excludes
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired
and connected Bluetooth-enabled phone.
You can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 39). Important information regarding
airbag deployment is in this chapter.
See
Roadside Emergencies (page 225).
Important information regarding the fuel
pump shut-off is in this chapter.
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Setting 911 Assist On
If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the
corner of the touchscreen with the green
tab.
Touch Apps > 911 Assist, then select On. You can also access 911 Assist
by:
• Pressing the Settings icon >
Settings
> Phone > 911 Assist, or
• Pressing the Settings icon > Help > 911
Assist
.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number. In the Event of a Crash
Not all crashes deploy an airbag or
activate the fuel pump shut-off (which
would trigger 911 Assist); however, SYNC
tries to contact emergency services if 911
Assist triggers. If a connected phone
sustains damage or loses connection to
SYNC, SYNC searches for, and tries to
connect to, any available previously paired
phone and tries to make the call to 911.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Drive Control..............................................212
LINCOLN DRIVE CONTROL........................212
Driver Alert
.................................................199
Using Driver Alert...........................................199
Driver and Passenger Airbags................40 Children and Airbags.......................................41
Proper Driver and Front Passenger Seating
Adjustment....................................................40
Driver Knee Airbag
....................................45
Driving Aids................................................199
Driving Hints..............................................223
Driving Through Water...........................223
DRL See: Daytime Running Lamps.......................
79
E
Economical Driving
..................................223
Electric Parking Brake..............................175 Applying the electric parking brake..........
175
Applying the electric parking brake when the vehicle is moving................................176
Battery With No Charge................................177
Releasing the electric parking brake.........176
Electric Vehicle Information
...................361
Power................................................................362
Emission Control System........................164 On-Board Diagnostics (OBD-II)...................
165
Readiness for Inspection/Maintenance (I/M) Testing..........................................................165
End User License Agreement
...............391
SYNC® End User License Agreement
(EULA)...........................................................391
Engine Block Heater................................150 Using the Engine Block Heater...................151 Engine Coolant Check...........................255
Adding Coolant..............................................256
Adding Engine Coolant................................257
Adding Inverter System Controller
Coolant........................................................257
Checking the Engine Coolant....................255
Checking the Inverter System Controller Coolant........................................................255
Engine Coolant and Inverter System Controller Coolant....................................255
Recycled Engine Coolant............................258
Severe Climates.............................................258
What You Should Know About Fail-Safe Cooling........................................................258
Engine Immobilizer See: Passive Anti-Theft System....................
67
Engine Oil Check
.....................................254
Adding Engine Oil.........................................254
Engine Oil Dipstick
..................................254
Engine Specifications.............................302
Entertainment............................................334 A/V Inputs........................................................353
AM/FM Radio..................................................336
Bluetooth Audio.............................................353
Browsing Device Content ............................334
CD......................................................................347
SD Card Slot and USB Port.........................348
Sirius® Satellite Radio (If Activated)..........342
Supported Media Players, Formats and Metadata Information...............................352
EPB See: Electric Parking Brake..........................175
Event Data Recording See: Data Recording..........................................9
Export Unique Options..............................13
433
MKZ (CC9) Index