
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
8
MKZ (CC9) IntroductionE162384 E71340 E91392

Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See MyLincoln Touch™
(page 313).
Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS
technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“vehicle travel information ”), only to help
provide you with the directions, traffic
reports, or business searches that you
request. If you do not want Ford or its
vendors to receive this information, do
not activate the service. Ford Motor
Company and the vendors it uses to
provide you with this information do not
store your vehicle travel information. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See
MyLincoln Touch ™ (page 313).CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles and
certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN CREDIT
Lincoln Automotive Financial Services
offers a full range of financing and lease
plans to help you acquire your vehicle. If
you have financed or leased your vehicle
through Lincoln Automotive Financial
Services, thank you for your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account.
Phone: 1-888-498-8801
11
MKZ (CC9) Introduction

Right Information Display
Efficiency Leaves
Efficiency leaves indicate short term
driving efficiency. The more leaves and
vines that are displayed, the better your
fuel economy. Leaves and vines will
occasionally appear and disappear to
indicate a change in driving efficiency.
Note:
The efficiency leaves display can
be impacted by your use of brakes,
accelerator and accessories, as well as
environmental conditions such as hills and
weather.
Flowers
Flowers appear on the efficiency leaves
screen in addition to the leaves and vines.
The flowers indicate long term driving
efficiency. The more flowers that are
displayed, the more efficiently you have
driven. Once earned, the flowers will
remain unless reset. The flowers can be
reset through the information display. See
General Information (page 97).
Common Displays
Fuel Economy Displays:
Displays your average and instantaneous
fuel economy on most Display Mode
screens.
Note: You can reset your average fuel
economy by pressing and holding the
OK
button on the left hand steering wheel
controls. Average fuel economy cannot
be reset while on the MyView screen. •
Average Fuel Economy - is
continuously averaged since the last
reset. You can reset your average fuel
economy by pressing and holding the
OK button on the left hand steering
wheel controls.
• Instantaneous Fuel Economy - If your
instantaneous fuel economy is greater
than the maximum value displayed, a
+ sign will be shown next to the
maximum scale number. When the
vehicle is operating on battery power
only, EV is displayed and the gauge fill
is shown in blue.
Battery Gauge:
Note: Battery gauge information can be
individually selected on or off through
Battery Display in the Options sub-menu.
From any main display a right arrow press
on the steering wheel controls will take
you to the options sub-menu.
The high-voltage battery gauge appears
on the right side of the left information
display screen. This provides Charge Fill
(State of Charge), Charge Assist and
Regen Display.
Charge Fill
The fill level, or State of Charge indicates
the amount of energy stored in the
high-voltage battery as a percent of total
energy capacity. The level will increase or
decrease as the battery charges and
discharges during normal operation.
90
MKZ (CC9) Instrument Cluster

Charge Assist
The up and down arrows provide
information about the energy going into
and out of the high-voltage battery. The
up arrow above the battery indicates
battery charging such as from regenerative
braking. The down arrow below the battery
indicates battery discharging to provide
power for propulsion or vehicle
accessories.
Regen Display
When stepping on the brake pedal, a
circular arrow symbol appears in the
center of the Battery Gauge when energy
is being recaptured through the
regenerative braking system.
Fuel Gauge:
The fuel gauge will indicate approximately
how much fuel is left in the fuel tank. The
fuel gauge may vary slightly when your
vehicle is moving or on a gradient. The
arrow adjacent to the fuel pump symbol
indicates on which side of the vehicle the
fuel filler door is located.
Brake Coach Display:
The Brake Coach appears after the vehicle
has come to a stop. It coaches you to
brake in a manner which maximizes the
amount of energy returned through the
regenerative braking system. The percent
displayed is an indication of the
regenerative braking efficiency with 100%
representing the maximum amount of
energy recovery.
Trip Summary:
Trip Summary is displayed upon shutting
off your vehicle. The data is calculated
over the last on and off cycle.
•
Distance - The total distance traveled,
distance traveled on battery power
only (EV distance) and Regen distance
are displayed. Regen distance is the
estimated range gained from energy
recaptured through regenerative
braking.
• Fuel Use - The average fuel economy
and total fuel used are displayed.
• Brake Score - The average percentage
of braking energy recaptured and
returned to the high voltage battery
through regenerative braking.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps light when you start your vehicle to
make sure they work. If any lamps remain
on after starting your vehicle, refer to the
respective system warning lamp for further
information.
Note: Some warning indicators appear in
the information display and function the
same as a warning lamp but do not light
when you start your vehicle.
91
MKZ (CC9) Instrument Cluster

GENERAL INFORMATION
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that you
use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws that
may affect the use of electronic devices
while driving Various systems on your vehicle can be
controlled using the information display
controls on the steering wheel.
Corresponding information is displayed in
the information display.
Information Display Controls •
Press the up and down arrow buttons
to scroll through and highlight the
options within a menu.
• Press the right arrow button to enter a
sub-menu.
• Press the left arrow button to exit a
menu.
• Press and hold the left arrow button at
any time to return to the main menu
display (escape button).
• Press the OK button to choose and
confirm settings or messages.
Main menu
From the main menu bar on the left side
of the information display, you can choose
from the following categories: Display Mode
Trip 1 & 2
Fuel Economy
Information
Settings
Scroll up or down to highlight one of the
categories, and then press the right arrow
key or OK to enter into that category.
Press the left arrow key as needed to exit
back to the main menu.
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MKZ (CC9) Information DisplaysE146303 E144639 E138660 E144640 E144642 E100023

HYBRID ELECTRIC VEHICLE
This hybrid vehicle combines electric and
gasoline propulsion to provide
performance and efficiency. It requires no
special fuels and you never have to plug
it in.
Note:
You may notice higher engine
speeds upon start-up. This temporary
condition is normal and necessary to heat
up the cabin and minimize emissions. Starting: Switch the ignition on
while your transmission selector
is in position P. The green ready
indicator light will appear in the instrument
cluster, letting you know that the vehicle
is ready for driving.
The engine may not start because this
vehicle is equipped with silent key start.
This fuel saving feature allows your vehicle
to be ready to drive without requiring the
gas engine to be running. This indicator
will remain on while the vehicle is on,
whether the engine is running or not to
indicate the vehicle is capable of
movement (using its electric motor, engine,
or both). Typically, the engine will not start
unless the vehicle is cold, you make a
climate control change, or you press the
accelerator.
Driving:
The gas engine automatically
starts and stops to provide power when
needed and to save fuel when not needed.
While coasting at low speeds, coming to
a stop, or standing, the gas engine
normally shuts down and the vehicle
operates in electric-only mode. Conditions
that may cause the engine to start up or
remain running include: •
Considerable vehicle acceleration
• Vehicle speed above 85 mph (137
km/h) However, the maximum speed
for electric–only operation may be
lower while driving in hot temperatures
or on hilly terrain.
• Ascending a hill
• Charge level of high voltage battery is
low
• Very high or low outside temperature
(to provide system cooling or heating)
• Engine not warm enough to provide
passenger requested cabin
temperature.
Stopping:
The gas engine may shut off to
conserve fuel as you come to a stop.
Restarting the vehicle is not required.
Simply step on the accelerator when you
are ready to drive.
Transmission Operation:
Due to the
technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
Neutral:
It is not recommended to idle the
vehicle in position N for an extended
period of time because this will discharge
your high voltage battery and decrease
fuel economy. The engine will not start,
and cannot provide power to the hybrid
system in position
N.
152
MKZ (CC9) Unique Driving CharacteristicsE144692

Low Gear: Low gear (position L) is
designed to mimic the enhanced engine
braking available in non-hybrid vehicles.
Low gear will produce high engine speeds
to provide necessary engine braking. This
is normal and will not damage your vehicle.
In low gear, the gas engine will remain on
more often than in position
D.
Unique Hybrid Operating Characteristics
Your vehicle behaves differently compared
to a non-hybrid. Here is a description of
the major differences:
Battery:
Your Hybrid is equipped with a
high voltage battery. A cool battery
ensures battery life and provides the best
possible performance. Your hybrid high
voltage battery may periodically
re-condition itself to ensure maximum
efficiency. You may notice slight changes
in driveability during this process, but it is
an important part of your hybrid's high
voltage battery optimization features.
Cabin air cools the high voltage battery by
pulling air through vents in the rear
package tray. Avoid placing objects on the
package tray which could block air flow
through the vents.
If you leave your vehicle inoperative for
over 31 days, it may be necessary to
jumpstart the vehicle.
See Roadside
Emergencies (page 225).
Engine:
The engine speed in your hybrid
is not directly tied to your vehicle speed.
Your vehicle's engine and transmission
are designed to deliver the power you
need at the most efficient engine speed.
During heavy accelerations, your hybrid
may reach high engine speeds (up to
6000 RPM). In prolonged mountainous driving, you
may see the engine tachometer changing
without your input. This is intentional and
maintains the battery charge level. You
may also notice during extended downhill
driving that your engine continues to run
instead of shutting off.
During this engine braking, the engine
stays on, but it is not using any fuel. You
may also hear a slight whine or whistle
when operating your vehicle. This is the
normal operation of the electric generator
in the hybrid system.
During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled.
Once the battery is reconnected and after
driving the vehicle, the engine may
continue to operate for three to five
seconds after the key is turned to off. This
is a normal condition.
Braking:
Your hybrid is equipped with
standard hydraulic braking and
regenerative braking. Regenerative
braking is performed by your transmission
and it captures brake energy and stores
it in your high voltage battery.
Driving to optimize fuel economy
Note: Having your engine running is not
always an indication of inefficiency. In
some cases, it is actually more efficient
than driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits
and accessory usage can significantly
impact your fuel economy. For best results,
keep in mind these tips:
153
MKZ (CC9) Unique Driving Characteristics

•
Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your
engine to warm up. The vehicle is
ready to drive immediately after
starting. EV+ Mode
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to
stay in electric mode. The EV indicator will
display EV+ when this mode is active. You
should see this about 1/8 mile (200 meters)
from a frequent destination. See
Information Displays (page 97).
Note: Frequent destinations are learned
by your vehicle after two to four weeks of
use. You can clear these destinations with
a Driving History reset through the
Settings menu.
Note: The EV+ feature can be turned on
or off through the Driver Assist section of
the Settings menu.
154
MKZ (CC9) Unique Driving Characteristics