2014 KIA SORENTO Navigation System Quick Reference Guide

UVO eServices
Using UVO eServices and Cautions
Download the UVO eServices App and install it on your smart-phone. The app can be downloaded from the Apple App Store
or Google Play depending on the kind of smartphone you have.
Pair and connect your smartphone with the vehicle. For informa-tion on connecting your Bluetooth device, refer to the smart-
phone user's manual and instructions on the Phone Help screen
on your radio. Up to 5 Bluetooth devices can be paired with the
vehicle.
Login and activate the UVO eServices App on your smartphone.
The first activated device paired with the vehicle is the Registered Phone. You can set another paired phone as the
Registered Phone. Some UVO eServices features will only be
available when the Registered Phone is connected with the
vehicle via Bluetooth and the UVO eServices App is running.
UVO eServices is fully compatible within some smartphones but may not operate properly within incompatible smartphones.

To view the list of compatible smartphones, please visit MyUVO.com.
Communication between the vehicle and smartphone app may temporarily break depending on the phone state.
If the feature is not operating properly, you may need to reset the UVO eServices App or the smartphone to try again accord-
ing to the following steps.
1. Try again
2.

Reset smartphone app
3. Re-connect BT
4.

Reset smartphone
5. Delete BT and pair again
Some services use the customer’s mobile phone data plan for data communication.
Use of the most up-to-date app version is recommended.
For smartphone related inquiries, please visit MyUVO.com.

6-2
UVO eServices(Optional)
About UVO eServices
UVO eServices provides the following features through Bluetooth
communication between the vehicle and your Smartphone. To use UVO eServices, the following conditions must be met.
1. The UVO eServices smartphone app must be installed and you
must log in using your MyUVO account credentials.
2. The smartphone must be connected via Bluetooth and registered with your vehicle ’s UVO eServices system.
3. Once this is complete, eServices must be activated (from the eServices Settings screen).
Name Description
1 Vehicle
Diagnostics
Informs you if a diagnostic issue is found in your vehicle.
If an issue is found, you can get reach a call center consultant
through Roadside Assist or reserve an appointment through
Schedule Service.
2 My POIsDownloads Points of Interest to your navigation system
from Google Maps and MyUVO.
3 Parking Minder Save the location of your parked vehicle on your UVO
eServices smartphone app.
You can check where your vehicle is parked through the
UVO eServices App on your smartphone.
4 Roadside
Assist If a diagnostic issue exists, you can connect with a Road-
side Assist agent.
5 eServices
Guide Receive guidance on how to use UVO eServices.
6 Crash Notifi-
cation Assist If airbags are deployed due to a collision, your vehicle au-
tomatically places a call to 9-1-1 and sends your vehicle’s
location information to the 9-1-1 Operator.

UVO eServices
Information l
6-3
Before using UVO
eServices
Installing the UVO eServices app on your
smartphone
1.
Do

wnload and install the UVO eServices
app on your smartphone.
The app can be downloaded from the
Apple App Store.
2.
Re

gister your vehicle and account at
myuvo.com.
Note: myuvo.com is accessible from
your phone’s browser.
3.
St

art the UVO eServices app on your
smartphone and log in.
Connecting Bluetooth
Press the key on the steering wheel
or press the
PHONE key on the UVO
eServices system.
Press Yes on the touch screen when
prompted to pair a phone.
Download and install the UVO eServices
app on your smartphone.
Car Name

6-4
UVO eServices(Optional)
Pair a device from
Bluetooth-enabled phone
1. Turn on the Bluetooth feature on your
smartphone’s Bluetooth settings screen.
2.
Wa

it for “KIA MOTORS” to appear on
your smartphone’s Bluetooth settings
screen. Note: “KIA MOTORS” may differ
depending on your vehicle.
3.
Se

lect “KIA MOTORS” from your phone
and enter the passkey shown on the
touch screen.
The default passkey is "0000".
NOTICE
• Press the Help button on the touch
screen to view the help section related
to pairing and connecting Bluetooth
®
devices, and using handsfree related fea-
tures.
• H e l p s e c t i o n c a n a l s o b e v i e w e d
b y p r e s s i n g t h e
k e y o n t h e
UVO eServices system, then pressing

Info button, followed by Help
button and Bluetooth button on the
touch screen.
Activating UVO eServices
Press the key.
Press Setup icon

UVO eServices
Information l
6-5
Press the UVO eServices icon.
P r e s s t h e UVO eServices Activation
button on the touch screen.
Before pressing the Activate button,
ensure that you are running UVO eSer-
vices app on your smartphone and are
logged in.
After pressing the Activate button, on
the touch screen, the UVO eServices acti-
vation process will begin.
NOTICE
• The first phone that was activated with
your UVO eServices system is automati-
cally added as the Registered Phone.
• To change the Registered Phone, refer
to
Setup ▶ UVO eServices ▶
Changing Registered Phone section.

6-6
UVO eServices(Optional)
Vehicle Diagnostics
Conducting Vehicle Diagnostics
Vehicle Diagnostics is available only when
the ignition is turned on and the vehicle is
parked.
It also requires that UVO eServices is
activated, and the Registered Phone is
connected via Bluetooth before starting
Vehicle Diagnostics.
Press the key.
P r e s s Info/UVO i c o n o n t h e t o u c h
screen.
Press the Vehicle Diagnost cs icon
on the touch screen.
T h e V e h i c l e D i a g n o s t i c s p r o c e s s w i l l
begin.
When a diagnostics check is in progress,
keep the vehicle in park with the igni-
tion on. To cancel diagnostics, press the
Cancel button on the touch screen or any
hardkey.

UVO eServices
Information l
6-7
If diagnostic issues are found, press the
Roadside Assist b u t t o n t o s p e a k t o a
roadside assistance operator or press the
Schedule Service button to schedule an
appointment with your preferred or nearby
Kia dealer.
Even if diagnostic issues are not found
after Vehicle Diagnostics, it is recom-
mended that you send the diagnostic
results to your MyUVO account.
P r e s s t h e
Send Data b u t t o n t o s e n d
the diagnostics results to your MyUVO
account.
Schedule Service
When scheduling an appointment using
t h e
Schedule Service b u t t o n , p r e s s -
ing the
Preferred button will allow you
to request an appointment with your pre-
ferred Kia dealer and send your vehicle’s
diagnostics information.
Pressing the
Nearest button will allow
you to request an appointment with the
nearest Kia dealer and your vehicle’s diag-
nostics information.

6-8
UVO eServices(Optional)
Press the Preferred or Nearest button.
Diagnostics Data is transmitted to myuvo.com
Roadside Assist
If a diagnostics issue is found, you can
connect with a Roadside Assist agent.
The Roadside Assist feature can be used
only when your phone is connected via
Bluetooth.
NOTICE
• Before using Roadside Assist, ensure
your phone is connected to the UVO
eServices system via Bluetooth.