2014 HONDA CR-Z Navigation Manual

176

Troubleshooting
Miscellaneous Questions
Troubleshooting
Miscellaneous Questions
Problem
Solution
My clock frequently changes forward and backward by
one hour.
The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature. 2Clock Adjustment
P. 46
The clock changes even when I am not driving near a
time zone boundary.
The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic. 2Clock Adjustment
P. 46
My state does not observe daylight saving time. How
do I turn off this feature?
Press the INFO button. Select Setup > Other > Clock Adjustment > Clock
Adjustment , and set Auto Daylight to Off . 2Clock Adjustment
P. 46
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.
The automatic daylight saving time feat ure does not work in regions where the
daylight saving time system has not been adopted.
The navigation system automatic daylight feature is
not switching the navigation system clock on the
correct dates.
Press the INFO button. Select Setup > Other > Clock Adjustment > Clock
Adjustment , and set Auto Daylight to On. Note that the automatic daylight feature
does not work in regions where the daylight saving time system has not been
adopted. 2 Clock Adjustment
P. 46
The navigation system clock switched by one hour for
no apparent reason.
You may be driving near a time zone boundary. 2Clock Adjustment
P. 46
My battery was disconnected or went dead, and the
navigation system is asking for a code.
Your vehicle comes with a label in the Owner’s Manual kit that includes the system’s
security code and serial number. You should keep this label in a safe place outside
your vehicle. If you cannot find it, contact your dealer.
How do I change the interface language?
Press the INFO button. Select Setup > Other > Language, and set the language to
English , Français , or Español .





177Troubleshooting
Error MessagesNavigation System
Error Message
Solution
The display temperature is too high! For protection,
the display will shut down.
This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools do wn. The system turns back on automatically
when the display cools down.
The navigation system is unable to start due to
excessive heat. The system wi ll start after the system
cools.
The navigation system has difficulty a ccessing to the map database when the
temperature is high. The navigation system starts up automatically when the display
cools down.
Route has not been completed. Please try again from a
different location.
This message appears when you are on a route to or from a new area that is not in the
database. Try planning a different route to or from a different location. If the error
persists or is shown for a wide area, see your dealer.
Destination is not in this da tabase version. Please set
from map.
The destination was not found in the data base. Try another destination nearby, or
select the destination from the map using the jo ystick. If the error persists or is shown
for a wide area, see your dealer.
No POI found...





178

Error Messages
Disc Player
Troubleshooting
Disc Player
Error Message
Cause
Solution
Bad Disc
Please Check Owners Manual
Servo error
• Press the E (Eject) button and remove the disc, and check that the
error message is cleared.
• Check that the disc is not damaged or deformed, and insert the disc again. 2 Recommended Discs
P. 124
• If the error message reappears, press the E button, and pull out
the disc.
• Insert a different disc. If the new disc plays, there is a problem with the first disc.
• If the error message repeats, or th e disc cannot be removed, contact
your dealer. Do not try to forc e the disc out of the player.
Mechanical error
Mecha Error
Mechanical error
Check Disc
Focus error
Disc violates copyright
Disc not supportedLoad error
Unsupported
Appears when an unsupported
disc is inserted.
• If it appears when a supported disc is inserted, reinsert the disc.
Unplayable File
Appears when the tracks on the
disc are DRM or an unsupported
format.
• This error message appears for about three seconds, then plays the
next song.
The system cannot read the
track(s).
• Check the tracks on the disc. There is a possibility that the tracks have been damaged.
Heat Error
High temperature
• Turn the audio system off and allow the player to cool down until the error message is cleared.





179

Error Messages
iPod®/Pandora®
Troubleshooting
iPod®/Pandora®
Error Message
Cause
Solution
Unsupported
Appears when an unsupported
iPod®/iPhone® is connected.
• Update the iPod®/iPhone® software to the latest version.
• If it appears when a supported iPod®/iPhone® is connected, reconnect the iPod®/iPhone®.
Connect Retry
Appears when the iPod®/iPhone®
cannot be authenticated.
Reconnect the iPod®/iPhone®.
No Data
Appears when there are no tracks
in the iPod®.
Store tracks in the iPod®.
Bad Use Device
Please Check Owners Manual
Appears when the overcurrent
protection feature of the system
stops supplying power to USB
because an incompatible iPod®/
iPhone® is connected.
Disconnect the iPod®/iPhone®. Turn the audio system off, and turn it
on again. Do not reconnect the iPod®/iPhone® that caused the error.
USB Error
Appears when the internal USB
error occurs.
Try a different iPod®/iPhone®.
No station
Appears when there are no
stations in Pandora®.
Check the iPhone®.
Unsupported Ver.
Appears when the Pandora®
version is not supported.
Update Pandora® to the latest version.
No active station
Appears when the station is
deleted from the iPhone®.
Select another station.
No Connection
Appears when the iPhone® has
an error, including out of service.
Check the iPhone®.
Rating error
Appears when the like/dislike
operation is failed.
Try again later.
Bookmark error
Appears when the bookmark
operation is failed.
Try again later.





180

Error Messages
USB Flash Drive
Troubleshooting
USB Flash DriveSkip error
Appears when the number of
skips exceeds the skip limit or
advertisements are broadcasted.
• You can skip after the skip limit is removed. Try again later.
• You can skip after the ad vertisements are finished.
Maintenance
Appears when the Pandora®
server is in maintenance.
Try again later.
Error Message
Cause
Solution
Unsupported
Appears when an unsupported
device is connected.
If it appears when a supported device is connected, reconnect the
device.
Unplayable File
Appears when the tracks in the
USB flash drive are DRM or an
unsupported format.
This error message appears for about three seconds, then plays the
next song.
The system cannot read the
track(s).
Check the tracks in the USB flash drive. There is a possibility that the
tracks have been damaged.
No Data
Appears when the USB flash drive
is empty or there are no tracks in
MP3, WMA, or AAC format in the
drive.
Save tracks in MP3, WMA, or AAC format in the USB flash drive.
Bad Use Device
Please Check Owners Manual
Appears when the overcurrent
protection feature of the system
stops supplying power to USB
because an incompatible device is
connected.
Disconnect the device. Turn the audio system off, and turn it on again.
Do not reconnect the device that caused the error.
USB Error
Appears when the Internal USB
ROM error occurs.
Try a different USB flash drive.
Error Message
Cause
Solution





181
Reference Information
System Initialization..............................182
Entering the Security Code ....................182
Acquiring GPS Information ....................182
Startup Confirmation Screen .................183
Map Matching ......................................183
System Limitations ................................184
GPS System...........................................184
Address Calculation ..............................184
Database ..............................................184
Customer Assistance .............................186
Resolving Problems ...............................186
Reporting Errors ....................................186
Honda Automobile Customer Service Contact Information ............................186 Visiting Your Dealer ............................. 186
Map Coverage ..................................... 187
Obtaining Navigation Update Data ....... 187
Traffic Information ............................... 188
Operation in Alaska, Hawaii, Canada, and
Puerto Rico......................................... 188
Legal Information ................................. 189
END-USER TERMS ................................ 189
As required by the FCC ........................ 191





182Reference Information
System InitializationThe navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).Entering the Security CodeFind the navigation system’s security code
and serial number label in your Owner’s
Manual kit. Do not store the label in your
vehicle. If you lose the label, you must first
retrieve the serial number, and then obtain
the code. You can find out about your
serial number and security code from a
dealer.
1. Turn the ignition swit ch to ON (II), and
turn on the audio system.X
If you turn the i gnition switch to
ACCESSORY (I), you will be
requested to enter the security code.
See step 2.
2. Enter the security code.
X
If you do not enter the security code
correctly after 10 tries, leave the
system for one hour before trying
again, or visit a dealer to have the
system reset.
NOTE:
In the U.S., you can register the security
code on Honda Owners
(owners.honda.com.) . To find information
on how to retrieve the serial number and
obtain the code, visit radio-
navicode.honda.com .
Acquiring GPS InformationDepending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
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183

System Initialization
Startup Confirmation Screen
Reference Information
If you are experiencing GPS reception
problems: 2GPS System
P. 184
Startup Confirmation ScreenThe Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Select OK to
continue.
NOTE:
“OK” cannot be selected using a voice
command.
Map MatchingMap matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may
show an incorrect elevation, or may delay
the display of the vehi cle position icon at
intersections. This is normal; the system
will correct itself while you drive.