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174
Troubleshooting
Update, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map ErrorsMy elevation is missing on the “current position”
screen.
The elevation is only displayed if the GPS antenna can receive signals from at least four
satellites. Try moving the vehicle into an open area. The elevation is also not displayed
if the calculated elevation is zero or below sea level.
Problem
Solution
My city is not part of a fully verified detailed coverage
area.
The mapping database is constantly undergoing revision. You can access the most
recent information on the internet. 2Map Coverage
P. 187
Does the navigation system work outside North
America?
The navigation system contains maps for th e 50 U.S. states, Canada, and Puerto Rico.
The navigation system will not work in Mexico or other countries. 2 Map Coverage
P. 187
Can I play video DVDs in my navigation system?
No. The navigation system is designed only to read music discs. If you experience any
problems that you cannot resolve, please contact your dealer.
How do I report errors I find in the database?
Minor errors are bound to occur in a large da tabase. If you encounter major errors, see 2Reporting Errors
P. 186
Problem
Solution
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182Reference Information
System InitializationThe navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).Entering the Security CodeFind the navigation system’s security code
and serial number label in your Owner’s
Manual kit. Do not store the label in your
vehicle. If you lose the label, you must first
retrieve the serial number, and then obtain
the code. You can find out about your
serial number and security code from a
dealer.
1. Turn the ignition swit ch to ON (II), and
turn on the audio system. X
If you turn the i gnition switch to
ACCESSORY (I), you will be
requested to enter the security code.
See step 2.
2. Enter the security code.
X
If you do not enter the security code
correctly after 10 tries, leave the
system for one hour before trying
again, or visit a dealer to have the
system reset.
NOTE:
In the U.S., you can register the security
code on Honda Owners
(owners.honda.com.) . To find information
on how to retrieve the serial number and
obtain the code, visit radio-
navicode.honda.com .
Acquiring GPS InformationDepending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
CR-Z_KA-31SZT830_07.fm Page 182 Thursday, April 10, 2014 5:13 PM
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184Reference Information
System LimitationsGPS SystemThe signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for wh ich the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address CalculationThe destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400
block with 100 possible addresses
(because it is followed by the 1500 block)
will be shown a quarter of the way down
the block by the system. If there are only
25 actual addresses
on the block, the
actual location of address 1425 would be
at the end of the block.
DatabaseThe digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.