2014 FORD FUSION HYBRID battery

MOTORCRAFT PARTS 2.0L ATK iVCT EngineComponent
FA-1911Air filter
element 1
FL-910-S
Oil filter 2
BXT-96R-500Battery
BXT-96R-590
SP-531
Spark plugs 3
FP-71Cabin air filter
WW-2700 (driver side)Windshield
wiper blade WW-2601 (passenger side) 1
Failure to use the correct air filter element may result in severe engine damage. The
customer warranty may be void for any damage to the engine if the correct air filter
element is not used. 2
Only use the specified replacement oil filter. The use of a non-specified oil filter can
result in engine damage. 3
For spark plug replacement, see your authorized dealer. Replace the spark plugs at the
appropriate intervals. See Scheduled Maintenance (page 444).
Note: Replace the spark plugs with ones that meet Ford material and design specifications
for your vehicle, such as Motorcraft® or equivalent replacement parts. The customer
warranty may be void for any damage to the engine if such spark plugs are not used.
294Capacities and Specifications

• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Consult your
authorized dealer for specific weight
information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems —
such as two-way radios, telephones
and theft alarms - that are equipped
with radio transmitters. Any such
equipment installed in your vehicle
should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by a qualified service
technician.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use.
• To avoid interference with other vehicle
functions, such as anti-lock braking
systems, amateur radio users who
install radios and antennas onto their
vehicle should not locate the amateur
radio antennas in the area of the
driver's side hood.
• Any non-Ford custom electrical or
electronic accessories or components
that are added to the vehicle by the
authorized dealer or the owner, may
adversely affect battery performance
and durability, and may also adversely
affect the performance of other
electrical systems in the vehicle.
315Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only) More than 32 million Ford and Lincoln
owners have dis covered the powerful
protection of Ford Extended Service Plan.
It is the only extended service plan backed
by Ford Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford
ESP, you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 500+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
500 covered c omponents, this plan is
so complete that we generally only
discuss what’s not covered.
2. ExtraCARE - Covers 113 components,
and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Ford Extended Service Plan is honored by
all authorized Ford and Lincoln dealers in
the U.S. and Canada. It is the only extended
service plan authorized and backed by Ford
Motor Company. That means you get:
• Reliable, quality service anywhere you
go
• Repairs performed by factory trained
technicians, using Genuine Ford and
Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including Bumper to Bumper
warranty repairs, or Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance
• Travel expense reimbursement for
lodging, meals and rental car
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
316Ford Extended Service Plan (ESP)

"PHONE"
"Call history outgoing" 2
"Connections" 2
"Dial" 1,3
"Go to privacy"
"Hold"
"Join"
"Menu" 2,4
"Phone book " 2
"Phone book at home" 2
"Phone book at office" 2
"Phone book at work" 2
"Phone book on mobile OR
cell" 2
"Phone book on other" 2
1
This command does not require you to
say "Phone" first. 2
This command is not available until
phone information is completely
downloaded using Bluetooth. 3
See Dial table below.4
See Menu table below.
Phone book commands: When you ask
SYNC to access things such as a
phonebook name or number, the
requested information appears in the
display to view. Press the phone button
and say, "Call" to call the contact. "DIAL"
"411 (four-one-one)", "911" (nine-one-
one)
"700" (seven hundred)
"800" (eight hundred)
"900" (nine hundred)
"Pound" (#)
"Number <0-9>"
"Asterisk" (*)
"Clear" (deletes all entered digits)
"Delete" (deletes one digit)
"Plus"
"Star"
Note: To exit dial mode, press and hold the
phone button or press MENU to go to the
phone menu. "MENU"
"(Phone) connections"
"(Phone) settings (message) notification
off"
"(Phone) settings (message) notification
on"
"(Phone) settings (set) phone ringer"
"(Phone) settings (set) ringer 1"
"(Phone) settings (set) ringer 2"
"(Phone) settings (set) ringer 3"
"(Phone) settings (set) ringer off"
"Battery"
"Phone name"
325SYNC™

You can:When you select:
See the provider, name, signal power, battery power and
roaming status of your connected phone.Phone Status
Press OK to select and scroll to view the information.
When done, press OK again to return to the phone status
menu.
Select which ring tone sounds during an incoming call (one
of the system's or your phone's).Set Ringer
1. Press OK to select and scroll to hear Ringer 1, Ringer 2,
Ringer 3 and Phone Ringer.
2. Press OK to select.
If your phone supports in-band ringing, your phone's ring
tone plays when you choose Phone Ringer.
Have the option of hearing an audible tone to notify you
when a text message arrives.Message Notification
1. Press OK to select and scroll between Message Notific-
ation On and Message Notification Off.
2. Press OK to select.
Modify the contents of your phonebook (such as add,
delete or download). Press OK to choose between:Modify Phonebook
Add Contacts: Press OK to add more contacts from your
phone book. Push the desired contact(s) on your phone.
See your phone's manual on how to push contacts.
Delete Phonebook: Press OK to delete the current phone
book and call history. When Delete Phonebook appears,
press OK to confirm. SYNC takes you back to the Phone
Settings menu.
Download Phonebook: Press OK to select, then and press
OK again when Confirm Download? appears.
Automatically download your phone book each time your
phone connects to SYNC. *
Auto Download
Press OK to select. When Auto Download On? appears,
press OK to have your phonebook automatically down-
loaded each time. **
331SYNC™

Setting 911 Assist On
1. Press the phone button to enter the
phone menu.
2. Scroll to select 911 Assist.
3. Press OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On and Off.
5. Press OK when the desired option
appears in the radio display. Set On or
Set Off appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
336SYNC™

You can:When you select:
Completely erase all information stored on SYNC (all
phonebook, call history, text messages and all paired
devices) and return to the factory default settings.Master Reset
Download new software applications (if available) and
then load the desired applications through your USB port.
See the web site for more information.Application
Exit the current menu.Return
SYNC™ TROUBLESHOOTING Your SYNC system is easy to use. However,
should questions arise, see the tables
below. Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.Phone issues
Possible solution(s)Possible cause(s)Issue
Review your phone's manual
about audio adjustments.The audio control settings
on your phone may be
affecting SYNC perform-
ance.There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.This may be a possible
phone malfunction.During a call, I can hear the
other person but they
cannot hear me.
· Go to the website to review
your phone's compatibility.· This is a phone-dependent
feature.SYNC is not able to down-
load my phonebook.
· Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.· This may be a possible
phone malfunction.
· Try pushing your phone-
book contacts to SYNC by
using the Add Contacts
feature.
· Use the SYNCmyphone
feature available on the
website.
350SYNC™

Phone issues
Possible solution(s)Possible cause(s)Issue
· Try pushing your phone-
book contacts to SYNC by
using the Add Contacts
feature.This may be a limitation on
your phone's capability.The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
· If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
· Remove any pictures or
special ring tones associ-
ated with the missing
contact.
· Go to the website to review
your phone's compatibility.· This is a phone-dependent
feature.I am having trouble
connecting my phone to
SYNC. · Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.· This may be a possible
phone malfunction.
· Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
· Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
· Update your device's firm-
ware.
· Turn off the Auto phone-
book download setting.
· Go to the website to review
your phone's compatibility.· This is a phone-dependent
feature.Text messaging is not
working on SYNC.
· Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.· This may be a possible
phone malfunction.
351SYNC™