Setting 911 Assist On
1.Press the phone button to enter thephone menu.
2.Scroll to select 911 Assist.
3.Press OK to confirm and enter the 911Assist menu.
4.Scroll to select between On and Off.
5.Press OK when the desired optionappears in the radio display.Set On orSet Off appears in the display asconfirmation.
Off selections include:
•Off with reminder: Provides a displayand voice reminder at phoneconnection at vehicle start.
•Off without reminder: Provides adisplay reminder only without a voicereminder at phone connection.
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report
WARNING
Always follow scheduledmaintenance instructions, regularlyinspect your vehicle, and seek repairfor any damage or problem you suspect.Vehicle Health Report supplements, butcannot replace, normal maintenance andvehicle inspection. Vehicle Health Reportonly monitors certain systemselectronically monitored by your vehicleand will not monitor or report the statusof any other system, (such as brake liningwear). Failure to perform scheduledmaintenance and regularly inspect yourvehicle may result in vehicle damage andserious injury.
Note:This feature is only available in theUnited States.
Note:Your Vehicle Health Report featurerequires activation before use. Visitwww.SYNCMyRide.com to register. Thereis no fee or subscription associated withVehicle Health Report, but you must registerto use this feature.
Note:This feature may not functionproperly if you have enabled caller IDblocking on your cellular phone. Beforerunning a report, review the Vehicle HealthReport Privacy Notice.
Note:In order to allow a break-in period foryour vehicle, you may not be able to createa Vehicle Health Report until your vehicleodometer has reached 200 miles.
Note:Cellular phone and SMS charges mayapply when making a report.
Register for Vehicle Health Report and setyour report preferences atwww.SYNCMyRide.com. After registering,you can request a Vehicle Health Report(inside your vehicle). Return to youraccount at www.SYNCMyRide.com to viewyour report. You can also choose for SYNCto remind you automatically to run reportsat specific mileage intervals.
The system allows you to check yourvehicle's overall health in the form of adiagnostic report card. The vehicle healthreport contains valuable information suchas:
•Vehicle diagnostic information
•Scheduled maintenance
•Open recalls and Field Service Actions
•Items noted during vehicle inspectionsby an authorized dealer that still needservicing.
You can run a report (after your vehicle hasbeen running a minimum of 60 seconds)by pressing the voice button and saying"Vehicle health report", or pressing thephone button.
To run a report using the phone button:
1.Press the phone button to enter phonemenu.
2.Scroll to select Vehicle Health, andthen press OK.
3.Scroll to select from the followingoptions:
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"SERVICES"
"Route status"
"Route summary"
"Services"
"Update route"
"Help"
Sirius Travel Link (If Equipped)
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any handheld devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note:In order to use Sirius Travel Link, yourvehicle must be equipped with navigationand your navigation SD card must be in theSD card slot.
Note:A paid subscription is required toaccess and use these features. Go towww.siriusxm.com/travellink for moreinformation.
Note:Visit www.siriusxm.com/traffic# andclick on Coverage map and details for acomplete listing of all traffic areas coveredby Sirius Travel Link.
Note:Neither Sirius nor Ford is responsiblefor any errors or inaccuracies in the SiriusTravel Link services or its use in vehicles.
When you subscribe to Sirius Travel Link,it can help you locate the best gas prices,find movie listings, get current traffic alerts,view the current weather map, getaccurate ski conditions and see scores tocurrent sports games.
If your vehicle is equipped withNavigation, touch the i(Information) button to accessthese features. If your vehicle is notequipped with Navigation, touch the cornerof the touchscreen with the green tab.
Traffic On Route and Traffic Nearby
Touch these buttons to identify trafficincidents on your route, nearby yourvehicle’s current location or near any ofyour favorite places, if programmed.
Fuel Prices
Touch this button to view fuel prices atstations close to your vehicle’s location oron an active navigation route.
Movie Listings
Touch this button to view nearby movietheaters and their show times, if available.
Weather
Touch this button to view the nearbyweather, current weather, or the five dayforecast for the chosen area. Select Mapto see the weather map, which can showstorms, radar information, charts andwinds. Select Area to select from a listingof weather locations.
Sports Info
Touch this button to view scores andschedules from a variety of sports. You canalso save up to 10 favorite teams for easieraccess. The score automatically refresheswhen a game is in progress.
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Ski Conditions
Touch this button to view ski conditionsfor a specific area.
Sirius Travel Link Voice Commands
Press the voice button on thesteering wheel controls. Whenprompted, say any of thefollowing commands:
"SIRIUS TRAVEL LINK"
"5-day weather forecast"
"Fuel prices"
"Movie listings"
"Sports headlines"*
"Sports schedules"*
"Sports scores"*
"Traffic"
"Weather"
"Weather map"
"Help"
* If you say "Sports headlines", "Sportsschedules" or "Sports scores", you canthen say any of the commands in thefollowing chart.
Sports-related commands
"Baseball"
"College basketball"
"College football"
"Golf"
"MLS"
Sports-related commands
"My teams"
"NBA"
"NFL"
"NHL"
"WNBA"
"Help"
Additional sports-related voicecommands
"Baseball headlines"
"Baseball schedule"
"Baseball scores"
"College basketball headlines"
"College basketball schedule"
"College basketball scores"
"College football headlines"
"College football schedule"
"College football scores"
"Golf headlines"
"Golf leaderboard"
"Golf schedule"
"MLS headlines"
"MLS schedule"
"MLS scores"
"Motor sports headlines"
"Motor sports order"
"Motor sports schedule"
"My team headlines"
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Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user turns 911 Assist on or off,that setting applies for all paired phones. If911 Assist is turned off, either a voicemessage plays or a display message (oricon) comes on (or both) when your vehicleis started after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludes kneeairbags and rear inflatable safety belts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth-enabled phone. You can learnmore about the 911 Assist feature, visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 35). Important informationregarding airbag deployment is in thischapter.
See Roadside Emergencies (page 215).Important information regarding the fuelpump shut-off is in this chapter.
Setting 911 Assist On
If your vehicle is equipped withNavigation, touch the i(Information) button to accessthese features. If your vehicle is notequipped with Navigation, touch the cornerof the touchscreen with the green tab.
Touch Apps > 911 Assist, then select On.
You can also access 911 Assistby:
•Pressing the Settings icon > Settings> Phone > 911 Assist, or
•Pressing the Settings icon > Help > 911Assist.
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onprior to the incident.
•You must pair and connect aBluetooth-enabled and compatiblephone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the United States,Canada or in a territory in which 911 isthe emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (which wouldtrigger 911 Assist); however, SYNC tries tocontact emergency services if 911 Assisttriggers. If a connected phone sustainsdamage or loses connection to SYNC,SYNC searches for, and tries to connectto, any available previously paired phoneand tries to make the call to 911.
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Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduledmaintenance instructions, regularlyinspect your vehicle, and seek repairfor any damage or problem you suspect.Vehicle Health Report supplements, butcannot replace, normal maintenance andvehicle inspection. Vehicle Health Reportonly monitors certain systemselectronically monitored by your vehicleand will not monitor or report the statusof any other system, (such as brake liningwear). Failure to perform scheduledmaintenance and regularly inspect yourvehicle may result in vehicle damage andserious injury.
Note:This feature is only available in theUnited States.
Note:Your Vehicle Health Report featurerequires activation prior to use. Visitwww.SYNCMyRide.com to register. Thereis no fee or subscription associated withVehicle Health Report, but you must registerto use this feature.
Note:This feature may not functionproperly if you have enabled caller IDblocking on your cellular phone. Beforerunning a report, review the Vehicle HealthReport Privacy Notice.
Note:In order to allow a break-in period foryour vehicle, you may not be able to createa Vehicle Health Report until your vehicleodometer has reached 200 miles.
Note:Cellular phone and SMS charges mayapply when making a report.
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"TEMPERATURE"
"<15.5-29.5> degrees"
"<60-85> degrees"
"High"
"Low"
"Help"
NAVIGATION (IF EQUIPPED)
Note:The navigation SD card must be inthe SD card slot to operate the navigationsystem. If you need a replacement SD card,see an authorized dealer.
Note:The SD card slot is spring-loaded. Toremove the SD card, just push the card inand release it. Do not attempt to pull thecard out to remove it; this could causedamage.
Your navigation system is comprised oftwo main features, destination mode andmap mode.
To set a destination, press the green cornerof your touchscreen, then the Dest buttonwhen it appears. See Setting adestination later in this chapter.
To view the navigation map and yourvehicle's current location, touch the greenbar in the upper right hand corner of thetouchscreen, or, press Dest, then Map. SeeMap mode later in this chapter.
Setting a Destination
Press the green corner of your touchscreen,then the Dest button when it appears.Choose any of the following:
Destination
My Home
Favorites
Previous Destinations
Point of Interest
Emergency
Street Address
Intersection
City Center
Map
Edit Route Cancel Route
1.Enter the necessary information intothe highlighted text fields (in anyorder). For address destination entry,the Go! button appears once you enterall the necessary information. Pressingthe Go! button makes the addresslocation appear on the map. If youchoose Previous Destination, the last20 destinations you have selectedappear.
2.Select Set as Dest to make this yourdestination. You can also choose to setthis as a waypoint (have the systemroute to this point on the way to yourcurrent destination) or save it as afavorite. The system considers anyAvoid Areas selections in its routecalculation.
3.Choose from up to three different typesof routes, and then select Start Route.
•Fastest: Uses the fastest moving roadspossible.
•Shortest: Uses the shortest distancepossible.
•Eco Route: Uses the most fuel-efficientroute.
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For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit ouronline store atwww.Accessories.Ford.com (UnitedStates only).
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Custom Accessories found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company will warrant yourvehicle's accessories through the warrantythat provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact your authorized dealer for detailsand a copy of the warranty.
Exterior style
•Side window deflectors.
•Splash guards.
•Rear spoiler.
•Wheels.
•Bumper protectors.
Interior style
•All-weather floor mats.
•Rear seat entertainment*.
•Premium carpeted floor mats.
•Door sill plates.
•Electrochromaticcompass/temperature interior mirrors.
Lifestyle
•Ash cup or smoker's packages.
•Car covers*.
•Cargo area protectors.
•Cargo net.
•Cargo organizers.
•Interior light kit.
•Roof racks and carriers*.
Peace of mind
•Remote start.
•Vehicle security systems.
•Wheel locks.
•Bumper-mounted parking sensor*.
•Locking fuel plug for capless fuelsystem.
*The accessory manufacturer designs,develops and therefore warrants FordLicensed Accessories, and does not designor test these accessories to Ford MotorCompany engineering requirements.Contact an authorized Ford dealer for theaccessory manufacturer's limited warrantydetails and request a copy of the FordLicensed Accessories product limitedwarranty from the accessory manufacturer.
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