ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours, seven days a week.
•for the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles that have been supplied witha tire inflation kit).
•battery jump start.
•lock-out assistance (key replacementcost is the customer's responsibility).
•fuel delivery — Independent ServiceContractors, if not prohibited by state,local or municipal law, shall deliver upto 2.0 gallons (7.5 liters) of gasoline or5.0 gallons (18.9 liters) of diesel fuelto a disabled vehicle. Fuel deliveryservice is limited to two no-chargeoccurrences within a 12-month period.
•winch out — available within 100 feet(30.5 meters) of a paved or countymaintained road, no recoveries.
•towing — Ford and Lincoln eligiblevehicles towed to an authorized dealerwithin 35 miles (56.3 kilometers) of thedisablement location or to the nearestauthorized dealer. If a memberrequests to be towed to an authorizeddealer more than 35 miles (56.3kilometers) from the disablementlocation, the member shall beresponsible for any mileage costs inexcess of 35 miles (56.3 kilometers).
Trailers shall be covered up to $200 if thedisabled eligible vehicle requires service atthe nearest authorized dealer. If the traileris disabled, but the towing vehicle isoperational, the trailer does not qualify forany roadside services.
Vehicles Sold In The U.S. : UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card isfound in the owner's information portfolioin the glove compartment.
U.S. Ford vehicle customers who requireRoadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Company willreimburse a reasonable amount for towingto the nearest dealership within 35 miles(56.3 kilometers). To obtainreimbursement information, U.S. Fordvehicle customers call 1-800-241-3673.Customers will be asked to submit theiroriginal receipts.
Vehicles Sold In Canada : GettingRoadside Assistance
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold In Canada : UsingRoadside Assistance
For your convenience, you may completethe roadside assistance identification cardfound in the centerfold of your warrantyguide and retain for future reference.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage. If yourequire more information, please refer tothe coverage section of your warrantyguide, call us in Canada at1-800-665-2006, or visit our website atwww.ford.ca.
215Fusion (CC7) , enUSARoadside Emergencies
1.T-type mini-spare: This spare tirebegins with the letter T for tire size andmay have Temporary Use Only molded inthe sidewall.
2.Full-size dissimilar spare with labelon wheel: This spare tire has a label onthe wheel that states: THIS WHEEL ANDTIRE ASSEMBLY FOR TEMPORARY USEONLY.
When driving with one of the dissimilarspare tires listed above, do not:
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability (ifapplicable).
3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly, do not:
•Exceed 70 mph (113 km/h).
•Use more than one dissimilar sparewheel and tire assembly at a time.
•Use commercial car washingequipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with acamper body.
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Tire Change Procedure
WARNINGS
When one of the front wheels is offthe ground, the transmission alonewill not prevent the vehicle frommoving or slipping off the jack, even if thetransmission selector lever is in position P.
To help prevent your vehicle frommoving when you change a tire, besure to place the transmissionselector lever in position P, set the parkingbrake and block (in both directions) thewheel that is diagonally opposite (otherside and end of the vehicle) to the tirebeing changed.
283Fusion (CC7) , enUSAWheels and Tires
11.Remove the lug nuts with the lugwrench.
12.Replace the flat tire with the sparetire, making sure the valve stem isfacing outward. Reinstall the lug nutsuntil the wheel is snug against thehub. Do not fully tighten the lug nutsuntil the wheel has been lowered.
13.Lower the wheel by turning the jackhandle counterclockwise.
14.Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page286).
Stowing the flat tire
You can stow the full-size road wheel inthe spare tire compartment.
1.Lift the carpeted wheel cover at anangle to access the spare tirecompartment.
2.Place the wheel in the spare tire wellwith the valve stem facing down. Usethe mini-spare bolt to secure the wheelthrough one of the lug holes.
3.Place the jack, tools and foam blockback into the spare tire compartment.
4.Replace the carpeted wheel cover.
285Fusion (CC7) , enUSAWheels and TiresE142553 12345E75442 E146026
PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDEXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners havediscovered the powerful protection of FordExtended Service Plan. It is the onlyextended service plan backed by FordMotor Company, and provides peace ofmind protection beyond the New VehicleLimited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts andlabor – can easily exceed the price of yourFord Extended Service Plan. With Ford ESPyou minimize your risk for unexpectedrepair bills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four Extended Service Plans withdifferent levels of coverage. Ask yourauthorized dealer for details.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete that we generally onlydiscuss what’s not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Ford Extended Service Plan is honored byall authorized Ford dealers in the U.S. andCanada. It is the only extended service planauthorized and backed by Ford MotorCompany.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership
•Repairs performed by factory trainedtechnicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacementtransportation if your vehicle is at yourauthorized dealer for same day coveredrepairs.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts
•Out of fuel and lock-out assistance
•Travel expense reimbursement forlodging, meals and rental car
•Destination assistance for taxi, shuttle,rental car coverage and emergencytransportation
Transferable Coverage
If you sell your vehicle before your FordExtended Service Plan coverage expires,you can transfer any remaining coverageto the new owner. Whenever you sell yourvehicle, prospective buyers may have ahigher degree of confidence that vehiclewas properly maintained with Ford ESP,thereby improving resale value.
426Fusion (CC7) , enUSAExtended Service Plan (ESP)
Avoid the Rising Cost of ProperlyMaintaining Your Vehicle!
Ford Extended Service Plan also offers aPremium Maintenance Plan that covers allscheduled maintenance, and selectedwear items. The coverage is prepaid, soyou never have to worry about affordingyour vehicle’s maintenance. It coversregular checkups, routine inspections,preventive care and replacement of selectitems that require periodic attention fornormal wear:
•Windshield wiper blades
•Spark plugs (except in California)
•The clutch disc
•Brake pads and linings
•Shock absorbers
•Belts and hoses
•Diesel exhaust fluid replenishment
Interest Free Finance OptionsAvailable
Take advantage of our interest freeinstallment payment plan. Just a 10%down payment will provide you with anaffordable, no interest, no fee paymentprogram allowing you all the security andbenefits Ford ESP has to offer while payingover time. You are pre-approved with nocredit checks, no hassles! To learn more,call our Ford ESP specialists at800-367-3377.
Ford ESPP.O. Box 8072Royal Oak, MI 48068-0039
SERVICE PLANS (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ExtendedService Plan. Ford Extended Service Planis the only service contract backed by FordMotor Company of Canada, Limited.Depending on the plan you purchase, FordExtended Service Plan provides benefitssuch as:
•Rental reimbursement
•Coverage for certain maintenance andwear items
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires
•Roadside Assistance benefits
There are several Ford Extended ServicePlans available in various time, distanceand deductible combinations. Each planis tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Ford ExtendedService Plan, you receive addedpeace-of-mind protection throughoutCanada and the United States, providedby a network of participating authorizedFord Motor Company dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Extended Service Plan coverage.
This information is subject to change. Formore information, visit your local Ford ofCanada dealer or www.ford.ca to find theFord Extended Service Plan that is right foryou.
427Fusion (CC7) , enUSAExtended Service Plan (ESP)
When to expect the OIL CHANGE REQUIRED message
Vehicle use and exampleInterval
Normal
7500-10000 miles(12000-16000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5000-7499 miles(8000-11999 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3000-4999 miles(4800-7999 km)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At every oil change interval as indicated by the information display*
Change engine oil and filter.**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (All-wheeldrive vehicles).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints. Lubricate any areas with grease fittings (All-wheel drive vehicles).
432Fusion (CC7) , enUSAScheduled Maintenance
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3000 miles (4800 kilometers) of the OILCHANGE REQUIRED message appearingin the information display.
•Example 1: The OIL CHANGEREQUIRED message comes on at28751 miles (46270 kilometers).Perform the 30000 mile (48000kilometer) automatic transmissionfluid replacement.
•Example 2: The OIL CHANGEREQUIRED message has not comeon, but the odometer reads 30000miles (48000 kilometers) (forexample, the Intelligent Oil-LifeMonitor was reset at 25000 miles[40000 kilometers]). Perform theengine air filter replacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Inspect and lubricate U-joints.Inspect frequently, serviceas required
Change automatic transmission fluid.Every 30000 miles (48000km)
Change manual transmission fluid.Every 60000 miles (96000km)Replace spark plugs.
434Fusion (CC7) , enUSAScheduled Maintenance
Booster Seats..................................................20Types of Booster Seats......................................20Brake and Clutch Fluid Check.................245Brakes...............................................................163General Information..........................................163Breaking-In......................................................213Bulb Specification Chart...........................253
C
Cabin Air Filter................................................119California Proposition 65..............................11Capacities and Specifications................287Technical Specifications..................................291Car WashSee: Cleaning the Exterior..............................256Center Console..............................................135Changing a Bulb............................................251Lamp Assembly Condensation.....................251Replacing a Reverse Lamp Bulb..................252Replacing the Headlamp Bulbs....................251Replacing the License Plate LampBulb....................................................................253Replacing the Tail, Brake, High-MountBrake Lamp, and Turn Signal LampBulbs..................................................................252Changing a Fuse...........................................235Fuses.......................................................................235Changing a Road Wheel...........................282Dissimilar Spare Wheel and Tire AssemblyInformation.....................................................282Stowing the flat tire..........................................285Tire Change Procedure....................................283Changing the 12V Battery.........................245Changing the Engine Air Filter.................2552.5L Engine...........................................................255EcoBoost Engines..............................................255Changing the Wiper Blades.....................247Checking MyKey System Status................51Checking the Wiper Blades......................247Child Restraint and Safety BeltMaintenance.................................................32Child Safety.......................................................13General Information.............................................13Child Safety Locks..........................................23Left-Hand Side......................................................24Right-Hand Side...................................................24Child Seat Positioning...................................22
Cleaning Leather Seats.............................259Cleaning Products.......................................256Cleaning the Alloy Wheels.......................260Cleaning the Engine....................................257Cleaning the Exterior..................................256Cleaning Plastic Exterior Parts......................257Exterior Chrome.................................................256Stripes or Graphics (if equipped)................256Underbody............................................................257Cleaning the Instrument Panel andInstrument Cluster Lens........................258Cleaning the Interior...................................258Cleaning the Windows and WiperBlades...........................................................258Clearing All MyKeys........................................51Climate............................................................396Climate Control Voice Commands.............399Climate Control..............................................110Collision Warning System.........................196PRINCIPLE OF OPERATION...........................196Coolant CheckSee: Engine Coolant Check............................242Crash Sensors and Airbag Indicator........42Creating a MyKey.............................................51Programming/Changing ConfigurableSettings................................................................51Cruise Control..................................................65Principle of Operation.......................................179Type 1........................................................................65Type 2.......................................................................65Cruise controlSee: Using Cruise Control................................179Customer Assistance.................................220
D
Data Recording..................................................9Event Data Recording...........................................9Service Data Recording........................................9Daytime Running Lamps..............................71Digital Radio..................................................302HD Radio Reception and StationTroubleshooting............................................303Direction Indicators........................................73Driver Alert......................................................186PRINCIPLE OF OPERATION...........................186USING DRIVER ALERT.....................................186
446Fusion (CC7) , enUSAIndex