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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
272Ford Extended Service Plan
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911 Assist® (If Equipped)
WARNING:Unless the 911 Assist setting is set on before a
crash, the system will not dial for help, which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time, which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING:Always place your phone in a secure location in your
vehicle so it does not become a projectile or damaged in a crash.
Failure to do so may cause serious injury to someone or damage the
phone, which could prevent 911 Assist from working properly.
Note:The SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, make sure that you read the 911
Assist privacy notice later in this section for important information.
Note:If any user turns 911 Assist on or off, that setting applies for all
paired phones. If 911 Assist is turned off, either a voice message plays or
a display message (or icon) comes on (or both) when your vehicle is
started after a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
You can learn more about the 911 Assist feature, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
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Make sure to change your vehicle’s oils and fluids at the specified
intervals or in conjunction with a repair. Flushing is a viable way to
change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six-month intervals.
Check every month
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Multi-Point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Scheduled Maintenance389
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Reverse sensing system ...........160
Roadside assistance ..................182
Route preferences ....................360
S
Safety Belt Maintenance ............40
Safety belts (see Safety
restraints) ..............................33, 36
Safety defects, reporting ..........197
Safety information ....................283
Safety restraints ..............33–34, 36
Belt-Minder® ............................37
extension assembly ..................36
for adults .............................33–34
for children ...............................22
safety belt maintenance ...........40
seat belt maintenance ..............40
warning light and chime ..........37
Safety restraints - LATCH
anchors ........................................26
Safety seats for children ............22
Safety Compliance
Certification Label ....................268
Satellite Radio ...........................299
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............392
SD card ......................278, 305, 355
Seat belts (see Safety
restraints) ....................................33
Seats
child safety seats ......................22
heated ......................................134
SecuriLock passive anti-theft
system ..........................................73
Sending new text messages .....316Setting a destination ................355
Setting a destination
by voice .....................................355
Settings ......................................341
Setting the clock .......................341
Side air curtain ...........................51
Side-curtain airbags system .......51
SIRIUS® satellite radio ............299
SIRIUS satellite radio voice
commands .................................300
SIRIUS Travel Link ...................333
SIRIUS Travel Link voice
commands .................................335
Snowplowing ...............................13
SOS Post Crash Alert .................43
Special notice
ambulance conversions ............14
Specification chart,
lubricants ...................................265
Stability system .........................158
Starting your vehicle ................140
jump starting ..........................184
push button start system .......139
Steering wheel ............................75
controls ......................................76
tilting .........................................75
Supplemental Restraint System
(SRS) (see airbags) ....................44
Supported media file types ......309
Supported player, media
formats and metadata
information ................................309
SYNC® customer support ........283
SYNC® Services ........................329
System settings .........................344
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