
Traction Control 156
TractionControl™ ....................................156
Stability Control 157
AdvanceTrac®.......................................158
Parking Aids 159
Sensing system.......................................159
Rear-view camera system...............................160
Cruise Control 166
Driving Aids 168
Steering............................................168
Load Carrying 170
Vehicle loading.......................................170
Towing 177
Trailertowing........................................177
Wrecker towing......................................177
Recreational towing...................................178
Driving Hints 179
Floormats..........................................180
Roadside Emergencies 182
Getting roadside assistance..............................182
Hazard warning flashers................................183
Jump starting........................................184
Guidance for electric and hybrid-electric vehicles..............187
Customer Assistance 190
Reporting safety defects (U.S. only).......................197
Reporting safety defects (Canada only).....................197
4Table of Contents
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)

ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
182Roadside Emergencies
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USA(fus)

HIGH-VOLTAGE SHUTOFF
In the event of a crash:
•Take the same actions as you would take in a crash involving a
gasoline-powered vehicle — exit the vehicle safely or await the
assistance of an emergency responder if they are unable to get out on
their own, move a safe distance away from the vehicle, and notify the
authorities of the crash.
•If possible, inform emergency responders that the vehicle is electric
powered.
•Vehicle owners should not store a severely damaged vehicle in a
garage or near other vehicles.
The high-voltage shutoff operation shuts off power from the high voltage
battery after a collision, or if your vehicle receives a substantial physical
jolt.
To reactivate the vehicle after either event perform the following steps:
1. Press the POWER START/STOP button to power the vehicle on.
2. Press the POWER START/STOP button to power the vehicle off.
3. Press the POWER START/STOP button to power the vehicle on again.
Note:After completing this procedure the vehicle will detect if the
electrical system is safe and reactivate automatically. Once your vehicle
determines the electrical system safe you can start your vehicle as you
would normally by pressing the brake pedal in combination with the
POWER START/STOP button.
JUMP STARTING THE VEHICLE (12 VOLT BATTERY ONLY)
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Note:This procedure is only for the low voltage, 12 volt underhood
battery only. Do not attempt to jump start your high-voltage battery.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting
to push-start a vehicle with an automatic transmission may cause
transmission damage.
184Roadside Emergencies
2014 Focus Electric Vehicle(fob)
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USA(fus)

Preparing Your Vehicle
Note:Your vehicle has a 12 volt battery that is easily accessible under
the hood. The 12 volt battery controls the switches and contacts that
engage the high voltage battery.The high-voltage battery cannot be
jumped with a standard 12 volt battery.If your high voltage battery
does not accept a regular charge, your vehicle must be towed to your
authorized dealership.
1.Use only a 12 volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles. Stay clear of the motor cooling fan and other moving parts
on both vehicles.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery or a surge
within the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Roadside Emergencies185
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USA(fus)

1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part that is located under the
stalled vehicle’s hood, and away
from the battery and carburetor or
fuel injection system.
Make sure that the cables are clear of fan blades, belts and other moving
parts.
Jump Starting
1.
Start the booster vehicle and let it run at a moderately increased speed.
2. Switch on the disabled vehicle to Ready to Drive mode.
3. Once the disabled vehicle has been started, keep both vehicles
running for an additional three minutes before disconnecting the jumper
cables.
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186Roadside Emergencies
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USA(fus)

Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to dwell in Ready to Drive mode for several minutes so
the high-voltage battery can continue to recharge the 12–volt battery.
COLLISION, DAMAGE OR FIRE EVENT
Guidance for Ford Motor Company Electric and Hybrid-Electric
Vehicles Equipped With High-Voltage Batteries (Vehicle
Owner/Operator/General Public)
In the event of damage or fire involving an electric vehicle (EV) or
hybrid-electric vehicle (HEV):
•Always assume the high-voltage battery and associated components
are energized and fully charged.
•Exposed electrical components, wires, and high-voltage batteries
present potential high-voltage shock hazards.
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USA(fus)

Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
272Ford Extended Service Plan
2014 Focus Electric Vehicle(fob)
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USA(fus)

automatic locking mode
(retractor) .................................34
LATCH .......................................26
Child safety seats - booster
seats .............................................20
Cleaning the touchscreen ........282
Cleaning your vehicle ...............227
engine compartment ..............230
instrument panel ....................231
interior .....................................231
plastic parts ............................229
washing ....................................227
waxing .....................................229
wheels ......................................233
wiper blades ............................230
Climate control (see Air
conditioning or Heating) ..........120
Climate voice commands .........354
Clock ..........................................341
Console ......................................138
overhead ..................................138
Coolant ......................................212
checking and adding ..............212
refill capacities ........................265
specifications ..........................265
Customer Assistance ................182
Ford Extended
Service Plan ............................271
Getting roadside assistance ...182
Getting the service
you need .................................190
Ordering additional owner’s
literature .................................196
Utilizing the
Mediation/Arbitration
Program ...................................194D
Daytime running lamps
(see Lamps) ................................84
Defrost
rear window ............................124
Dipstick
automatic transmission
fluid ..........................................215
Display settings .........................342
Driving under special
conditions ..................................151
through water .........................179
E
Electronic message center .......102
Electronic stability control ......158
Emergencies, roadside
jump-starting ..........................184
End user license agreement ....368
Engine
cleaning ...................................230
service points ..........................212
Engine fan .................................212
Event data recording ..................10
F
Fan, Engine Cooling .........209, 212
Fleet MyKey programming ........60
Floor mats .................................180
Fluid capacities .........................265
Fog lamps ....................................84
Fuses ..........................198–199, 205
398Index
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)