2014 FORD ESCAPE Owners Manual

If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 35). Important information
regarding airbag deployment is in this
chapter.
See Roadside Emergencies (page 186).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
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If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch Apps > 911 Assist, then select On.
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You can also access 911 Assist
by:
• Pressing the Settings icon > Settings
> Phone > 911 Assist, or
• Pressing the Settings icon > Help > 911
Assist.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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MyFord Touch™ (If Equipped)

911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury.
Note:This feature is only available in the
United States.Note:Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note:In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note:Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a ReportE142608
If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report.
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MyFord Touch™ (If Equipped)

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To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to discloseyour cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
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Press the lower right corner on
the touchscreen to access your
climate control features.
Depending on your vehicle line and option
package, your climate screen may look
different from the screen shown here.
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Power: Touch to switch the system off and on. Outside air cannot enter your
vehicle when you switch off the system. A
Passenger settings: Touch + or – to adjust the temperature. B
Fan speed: Touch + or - to adjust fan speed. C
DUAL: Touch to switch on the passenger temperature control. D
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MyFord Touch™ (If Equipped)

Recirculated air: Touch to turn the recirculated air on or off which may reduce
the amount of time needed to cool down the interior and help reduce odors
from reaching the interior. Recirculated air also engages automatically when
MAX A/C or MAX defrost is selected and may be engaged manually in any
airflow mode except defrost. It may also turn off in all airflow modes except
MAX A/C and MAX defrost to reduce fog potential. E
MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for
normal A/C operation. MAX A/C distributes air through instrument panel vents
and may help reduce odors from entering your vehicle. MAX A/C is more
economical and efficient than normal A/C mode. F
A/C: Touch to turn the air conditioning on or off. Use A/C with recirculated air
to improve cooling performance and efficiency. A/C engages automatically in
MAX A/C, defrost and footwell/defrost. G
AUTO: Touch to engage automatic operation, then set the temperature using
the temperature control. The system automatically controls fan speed, airflow
distribution, A/C on or off and the use of fresh or recirculated air. H
Manual airflow distribution controls:Footwell and Defrost: Distributes
air through the windshield defroster vents, demister vents, floor vents and rear
seat floor vents, and provides outside air to reduce window fogging.Panel:
Distributes air through the instrument panel vents.Panel and Floor: Distributes
air through the instrument panel vents, demister vents, floor vents and rear seat
floor vents.Floor: Distributes air through the demister vents, floor vents and I
rear seat floor vents.Defrost: Touch to clear the windshield of fog and thin ice.
Touch again to return to the previous airflow selection. When on, defrost provides
outside air to reduce window fogging and distributes air through the windshield
defroster vents and demister vents.MAX Defrost: Distributes outside air
through the windshield air vents and automatically switches the air conditioning
on. The fan is set to the highest speed and the temperature to HI. When the air
distribution is set in this position, you are unable to select recirculated air or
manually adjust the fan speed and temperature control.
Driver settings: Touch + or – adjust the temperature. J
Climate Control Voice Commands
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Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
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MyFord Touch™ (If Equipped)

Climate Control Commands
"Climate automatic"
"Climate off"
"Climate on"
"Climate temperature <15.5-29.5> degrees"
"Climate temperature <60-85> degrees"
"Help"
There are additional climate control
commands but in order to access them,
you have to say "Climate" first. When the
system is ready to listen, you may say any
of the following commands:
"CLIMATE"
"Off" "A/C off"
"On" "A/C on"
"Panel floor on" "Automatic"
"Panel on" "Defrost off"
"Panel off" "Defrost on"
"Recirc off" "Dual off"
"Recirc on" "Floor on"
"Temperature"
*"Fan decrease"
"Temperature <15.5-29.5> degrees" "Fan increase"
"Temperature <60-85> degrees" "Floor off"
"Temperature decrease" "Floor windshield panel on"
"Temperature high" "MAX A/C off"
"Temperature increase" "MAX A/C on"
"Temperature low" "Max defrost off"
"Windshield floor on" "Max defrost on"
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MyFord Touch™ (If Equipped)

"CLIMATE"
"Windshield panel on" "Max fan"
"Help" "Min fan"
* If you say "Temperature", you can then say any of the commands in the following chart.
"TEMPERATURE"
"<15.5-29.5> degrees"
"<60-85> degrees"
"High"
"Low"
"Help"
NAVIGATION (IF EQUIPPED)
Note:The navigation SD card must be in
the SD card slot to operate the navigation
system. If you need a replacement SD card,
see an authorized dealer.
Note:The SD card slot is spring-loaded. To
remove the SD card, just push the card in
and release it. Do not attempt to pull the
card out to remove it; this could cause
damage.
Your navigation system is comprised of
two main features, destination mode and
map mode.
To set a destination, press the green corner
of your touchscreen, then the Dest button
when it appears. See Setting a
destination later in this chapter.
To view the navigation map and your
vehicle's current location, touch the green
bar in the upper right hand corner of the
touchscreen, or, press Dest, then Map. See
Map mode later in this chapter.
Setting a Destination
Press the green corner of your touchscreen,
then the Dest button when it appears.
Choose any of the following:
Destination
My Home
Favorites
Previous Destinations
Point of Interest
Emergency
Street Address
Intersection
City Center
Map
Edit Route Cancel Route
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MyFord Touch™ (If Equipped)

1. Enter the necessary information into
the highlighted text fields (in any
order). For address destination entry,
the Go! button appears once you enter
all the necessary information. Pressing
the Go! button makes the address
location appear on the map. If you
choose Previous Destination, the last
20 destinations you have selected
appear.
2. Select Set as Dest to make this your
destination. You can also choose to set
this as a waypoint (have the system
route to this point on the way to your
current destination) or save it as a
favorite. The system considers any
Avoid Areas selections in its route
calculation.
3. Choose from up to three different types
of routes, and then select Start Route.
• Fastest: Uses the fastest moving roads
possible.
• Shortest: Uses the shortest distance
possible.
• Eco Route: Uses the most fuel-efficient
route.
You can cancel the route or have the
system demo the route for you. Select
Route Prefs to set route preferences like
avoiding freeways, tollroads, ferries and
car trains as well as to use or not use
high-occupancy vehicle lanes.
(High-occupancy vehicle lanes are also
known as carpool or diamond lanes.
People who ride in buses, vanpools or
carpools use these lanes.)
Note:If your vehicle is on a recognized road
and you do not press the Start Route
button, the system defaults to the Fastest
Route option and begins guidance.During route guidance, you can press the
talking bubble icon that appears in the
upper right navigation corner (green bar)
if you want the system to repeat route
guidance information. When the system
repeats the last guidance instruction, it
updates the distance to the next guidance
instruction, since it detects when the
vehicle is moving.
Point of Interest (POI) Categories
Main categories
Food/Drink & Dining
Travel & Transportation
Financial
Emergency
Community
Health & Medicine
Automotive
Shopping
Entertainment & Arts
Recreation & Sports
Government
Domestic Services
Subcategories
Restaurant
Golf
Parking
Home & Garden
Personal Care Services
Auto Dealership
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MyFord Touch™ (If Equipped)

Subcategories
Govt Office
Public Transit
Education
To expand these listings, press the + in
front of the listing.
The system also allows you to sort
alphabetically, by distance or by cityseekr
listings (if available).
cityseekr
Note:cityseekr point of interest (POI)
information is limited to approximately 912
cities (881 in the United States, 20 in
Canada and 11 in Mexico).
E142634cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address and phone number. If cityseekr
lists the point of interest, more information
is available, such as a brief description,
check-in and checkout times or restaurant
hours.
Press More Information for a longer
review, a list of services and facilities, the
average room or meal price as well as the
website. This screen displays the point of
interest icon such as:
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Hotel
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Coffeehouse
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Food & Drink
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Nightlife
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Attraction
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This icon appears when your
selection exists in multiple
categories within the system.
When you are viewing more information
for hotels, cityseekr also tells you if the
hotel has certain services and facilities
using icons, such as:
• Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-fi.
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MyFord Touch™ (If Equipped)