2014 FORD ESCAPE Audio

Troubleshooting
Possible action Condition Radio display
No action required. This
message should disappear
shortly. Radio requires more than
two seconds to produce
audio for the selected
channel. Acquiring
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service. There is an internal module
or system failure present. Sat Fault/SIRIUS system
failure
Tune to another channel or
choose another preset. The channel is no longer
available. Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel. Your subscription does not
include this channel. Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return. The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna. No Signal
No action required. The
process may take up to
three minutes. Update of channel
programming in progress. Updating
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues. Your satellite service is no
longer available. Call SIRIUS 1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station. All the channels in the
selected category are either
skipped or locked. None found. Check Channel
Guide.
No action required. SIRIUS has updated the
channels available for your
vehicle. Subscription Updated
283
Audio System

AUXILIARY INPUT JACK
WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
For safety reasons, do not connect
or adjust the settings on your
portable music player while your
vehicle is moving.
Store the portable music player in a
secure location, such as the center
console or the glove box, when your
vehicle is moving. Hard objects may
become projectiles in a collision or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving.
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The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male
1/8th-inch (3.5 millimeter) connectors at
each end.
1. Switch off the engine, radio and
portable music player. Set the parking
brake and put the transmission in
position P.
2. Plug the extension cable from the
portable music player into the auxiliary
input jack.
3. Switch the radio on. Select either a
tuned FM station or a CD.
4. Adjust the volume as desired.
5. Switch your portable music player on
and adjust its volume to half its
maximum level.
6. Press AUX until LINE or LINE IN
appears in the display. You should hear
music from your device even if it is low.
7. Adjust the volume on your portable
music player until it reaches the volume
level of the FM station or CD. Do this
by switching back and forth between
the AUX and FM or CD controls.
USB PORT (IF EQUIPPED)
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284
Audio System

The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported). See SYNC™ (page
286).
MEDIA HUB (IF EQUIPPED)
The media hub is located in the center
console and has the following features:
C
BA
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A/V inputs A
SD card slot B
USB ports C
See MyFord Touch™ (page 320).
285
Audio System

System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Initiating a Voice Session
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Push the voice icon. A tone
sounds and Listening appears in
the display. Say any of the
following:
If You Want To Say
Stream audio from your phone. "Bluetooth audio"
Cancel the requested action. "Cancel"
Access the device connected to the auxiliary input jack. "Line in"
Make calls. "Phone"
Access the SYNC Services portal.
"Services"
*
Return to the main menu. "SYNC"
Access the device connected to your USB port. "USB"
Run a vehicle health report.
"Vehicle health report"
*
Adjust the level of voice interaction and feedback. "Voice settings"
Hear a list of voice commands available in the current
mode. "Help"
* This is an optional feature and available in the United States only.
288
SYNC™

Pairing a Phone for the First Time
Note:SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cellular phone.
Note:Make sure to switch on the ignition
and the radio. Put the transmission in
position P.
Note:To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
1. Press the phone button. When the
display indicates there is no phone
paired, press OK.
2. When Find SYNC appears in the
display, press OK.
3. Put your phone into Bluetooth
discovery mode. See your device's
manual if necessary.
4. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note:Make sure to switch on the ignition
and the radio. Put the transmission in
position P.
Note:To scroll through the menus, press
the up and down arrows on your audio
system.1. Press the phone button, and then scroll
to System Settings. Press OK.
2. Scroll to Bluetooth Devices. Press OK.
3. Scroll to Add Bluetooth Device. Press
OK.
4. When Find SYNC appears in the
display, press OK.
5. Put your phone into Bluetooth
discovery mode. See your phone's
manual if necessary.
6. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
The system then prompts with questions,
such as if you would like to set the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and download
your phone book.
Phone Voice Commands
Press the voice icon and say "Phone". Say
any of the following:
"PHONE"
"Call "1,2
"Call at home"1,2
"Call at work"1,2
"Call in office"1,2
"Call on mobile OR cell"1,2
"Call on other"1,2
"Call history incoming"2
"Call history missed"2
291
SYNC™

Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can
assist you by searching for businesses
by name or by category, residential
addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. Once you select your
destination, the system uploads your
current vehicle location, calculates a
route based on current traffic
conditions and sends it back to your
vehicle. After the route download is
complete, the phone call automatically
ends. You then receive audible and
visual driving instructions as you travel
toward your destination.3. While on an active route, you can select
or say "Route summary" or "Route
status" to view the Route Summary
turn list or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
sends a new route to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on
the steering wheel.
2. Say "Goodbye" from the SYNC
Services main menu.
SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points such as work or home. You
can also save favorite information like sports teams or a
news category. You can learn more about personalization
by logging onto www.SYNCMyRide.com. Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command. Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services. Portable
You can even access your account outside your vehicle.
Just use the number on your phone's call history. Traffic
and Directions features do not function properly but
information services and the 411 connect and text message
features are available.
306
SYNC™

USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, such as artist and album.
SYNC is capable of hosting nearly any
digital media player including: iPod®,
Zune™, Plays from device players, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Connecting Your Digital Media
Player to the USB Port
Note:If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
To Connect Using Voice Commands
1. Plug the device into the USB port.
2. Press the voice icon and when
prompted, say "USB".
3. You can now play music by saying any
of the appropriate voice commands.
See the media voice commands.
To Connect Using the System Menu
1. Plug the device into the USB port.
2. Press AUX and then MENU to enter
the media menu.
3. Scroll to Select Source. Press OK.
4. Scroll to USB. Press OK.
5. Depending on how many digital media
files are on your connected device,
Indexing may appear in the radio
display. When indexing is complete, the
screen returns to the Play menu.Press OK and scroll through selections of:
• Play All
• Albums
• Genres
• Playlists
• Tracks
•Explore USB
• Similar Music
• Return
What's Playing?
At any time when a track is playing, you
can press the voice icon and ask the
system "What's playing?". The system
reads the metadata tags (if populated) of
the playing track to you.
Media Voice Commands
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Press the voice icon. When
prompted, say "USB", then any
of the following:
"USB"
"Autoplay off"
"Autoplay on"
"Connections"
"Pause"
"Play"
"Play album "
1,2
"Play all"
"Play artist "
1,2
"Play genre "1,2
"Play next folder"3
"Play next track"
307
SYNC™

Voice command guide
The system searches for specific artist, track or album
information from the music indexed through the USB port. "Search" or "Play" artist,
track or album
This allows you to make your previous command more
specific. For example, if you asked to search and play all
music by a certain artist, you could then say, "Refine
album" and choose a specific album from the list to view.
If you then select Play, the system only plays music from
that specific album. "Refine"
*Indexing times can vary from device to device and with regard to the number of songs
the system needs to process.
Press the voice icon. When prompted, say,
"Bluetooth audio", then any of the
following:
"BLUETOOTH AUDIO"
"Connections"
"Pause"
"Play"
"Play next track"
"Play previous track"
Media Menu Features
The media menu allows you to select your
media source, how to play your music
(such as by artist, genre, shuffle or repeat),
and also to add, connect or delete devices.
1. Press AUX and then MENU to enter
the media menu.
2. Scroll to cycle through:
You can: When you select:
Play your music by artist, album, genre, playlist, track,
similar music or play all music. You can also choose to
Explore USB to view the supported digital music files on
your playing device. Play Menu
Select and play music from your USB port, auxiliary input
jack (line in) or stream music from your Bluetooth-enabled
phone. Select Source
SYNC USB: Press OK to access music plugged into your
USB port. You can also plug in devices to charge them (if
supported by your device). Once connected, the system
indexes any readable media files.
1
309
SYNC™