
Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
iv Introduction
Danger, Warnings, and
Cautions
{Danger
Text marked{Danger provides
information on risk of fatal injury.
Disregarding this information may
endanger life.
{Warning
Text marked{Warning provides
information on risk of accident or
injury. Disregarding this
information may lead to injury.
{Caution
Text marked{Caution provides
information that may indicate a
hazard that could result in injury
or death. It could also result in
possible damage to the vehicle.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or information relating to a specific
component, control, message,
gauge, or indicator.
M:
This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9: Airbag Readiness Light
G:Air Conditioning
Refrigerant Oil
!: Antilock Brake System (ABS)
g:Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-6
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Windows . . . . . . . . . . . . . . . . . . . . . . 1-7
Seat Adjustment . . . . . . . . . . . . . . 1-8
Memory Features . . . . . . . . . . . . 1-10
Second Row Seats . . . . . . . . . . 1-10
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11
Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-12 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-13
Interior Lighting . . . . . . . . . . . . . . 1-13
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Transmission . . . . . . . . . . . . . . . . 1-17Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-18
Satellite Radio . . . . . . . . . . . . . . . 1-18
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-19
Steering Wheel Controls . . . . . 1-19
Cruise Control . . . . . . . . . . . . . . . 1-20
Infotainment System . . . . . . . . . 1-20
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 1-21
Lane Departure Warning (LDW) . . . . . . . . . . . . . 1-21
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 1-21
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-21 Ultrasonic Parking Assist . . . . 1-21
Power Outlets . . . . . . . . . . . . . . . 1-22
Universal Remote System . . . 1-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-22
eAssist Features
eAssist®Overview . . . . . . . . . . . 1-23
High Voltage Safety Information . . . . . . . . . . . . . . . . . 1-24
Automatic Engine Start/Stop Feature . . . . . . . . . . . . . . . . . . . . . 1-24
Regenerative Braking . . . . . . . . 1-25
Battery . . . . . . . . . . . . . . . . . . . . . . . 1-25
Service . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-26
E85 or FlexFuel . . . . . . . . . . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28

Black plate (3,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-3
1.Instrument Panel Illumination
Control on page 6-4.
2. Air Vents on page 8-7.
3. Trunk Release. See Trunk on
page 2-14.
Parking Assist Button. See
Assistance Systems for Parking
or Backing on page 9-46 (If
Equipped).
Lane Departure Warning (LDW)
Button. See Lane Departure
Warning (LDW) on page 9-54.
4. Turn Signal Lever. See Turn and
Lane-Change Signals on
page 6-3.
5. Instrument Cluster on page 5-9.
Driver Information Center (DIC)
on page 5-27.
6. Windshield Wiper/Washer on
page 5-4.
7. Hazard Warning Flashers on
page 6-3.
8. Light Sensor. See Automatic
Headlamp System on page 6-2. 9. Storage Area with USB Port
Inside (If Equipped). See
Instrument Panel Storage on
page 4-1 andUSB Port on
page 7-14.
10. Infotainment on page 7-1.
11. CD Player on page 7-12.
12. Electric Parking Brake. See Parking Brake on page 9-31.
13. Data Link Connector (Out of View). See Malfunction
Indicator Lamp on page 5-17.
14. Hood Release. See Hood on
page 10-4.
15. Instrument Panel Storage on
page 4-1 (If Equipped).
Fuse Cover. See Instrument
Panel Fuse Block on
page 10-40. 16.
Cruise Control on page 9-35
(If Equipped).
Adaptive Cruise Control on
page 9-37 (If Equipped).
Heated Steering Wheel on
page 5-3 (If Equipped).
Forward Collision Alert (FCA)
System on page 9-48 (If
Equipped).
17. Steering Wheel Controls on
page 5-3 (Out of View).
18. Steering Wheel Adjustment on
page 5-2.
19. Horn on page 5-3.
20. Steering Wheel Controls on
page 5-3.
Driver Information Center
Buttons. See Driver Information
Center (DIC) on page 5-27.
21. Ignition Positions (Keyless
Access) on page 9-15 or
Ignition Positions (Key Access)
on page 9-17.

Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-5
With Remote Start Shown
Press the button to extend the key.
The key can be used for all locks.
This key is also used for the
ignition, if the vehicle does not have
pushbutton start.K: Press to unlock the driver door
or all doors.
Q: Press to lock all doors.
Lock and unlock feedback can be
personalized.
VorY: Press and hold to
release the trunk.
7: Press and release one time to
initiate vehicle locator. Press and
hold for at least three seconds to
sound the panic alarm. Press again
to cancel the panic alarm. See
Keys on page 2-1 andRemote
Keyless Entry (RKE) System
Operation on page 2-3.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Aim the RKE transmitter at the
vehicle.
2. Press and release
Q.
3. Immediately, press and hold
/
for at least four seconds or until
the turn signal lamps flash.
When the vehicle starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.

Black plate (6,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-6 In Brief
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Aim the RKE transmitter at the
vehicle and press and hold
/
until the parking lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the vehicle on and then
back off.
See Remote Vehicle Start on
page 2-9.
Door Locks
Keyless Access
If equipped, use the Keyless Access
system to lock and unlock the door.
When the doors are locked and the
Remote Keyless Entry (RKE)
transmitter is within 1 m (3 ft) of the
driver door handle, press the lock/
unlock button. When unlocking from
the driver door, the first press
unlocks that door; press again
within five seconds to unlock all passenger doors. See
Remote
Keyless Entry (RKE) System
Operation on page 2-3.
This feature may be configured. See
Vehicle Personalization on
page 5-40.
Key Cylinder Access
Use the key in the driver door. The
key cylinder is covered by a cap.
See Door Locks on page 2-10.
Inside the Vehicle
Push down on the door lock knob to
lock that door. Pull once on the door
handle to unlock the door and again
to open the door. Press the power
door lock switch to lock or unlock all
doors. See Door Locks on
page 2-10 andPower Door Locks
on page 2-12.

Black plate (7,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-7
Power Door Locks
K:Press to unlock.
Q:Press to lock.
See Power Door Locks on
page 2-12.
Trunk
To open the trunk:
.Press|on the driver door.
.Press and holdVorYon
the RKE transmitter.
.If equipped, press the touch pad
on the underside of the trunk lid
after unlocking all doors.
If equipped with Keyless Access,
the RKE transmitter must be within
1 m (3 ft) of the trunk. Press the
touch pad on the underside of the trunk and lift to open. See
Remote
Keyless Entry (RKE) System
Operation on page 2-3.
When closing the trunk, use the
pull cup.
See Trunk on page 2-14.
Windows
The power windows only operate
with the ignition in ACC/
ACCESSORY or ON/RUN/START,
or when Retained Accessory Power

Black plate (8,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-8 In Brief
(RAP) is active. SeeRetained
Accessory Power (RAP) on
page 9-24.
The power window switches on the
driver door control all the windows.
Each passenger door has a switch
that controls only that window.
Press the switch to lower the
window. Pull the switch up to
raise it.
See Power Windows on page 2-21.Seat Adjustment
Manual Front Seats
To adjust a manual seat:
1. Pull the handle at the front of
the seat.
2. Slide the seat to the desired position and release the handle.
3. Try to move the seat back and forth to be sure it is locked in
place. Seat Height Adjuster
Press and hold the top or bottom of
the switch to raise or lower the seat.
Release the switch when the
desired height is reached.
See
Seat Adjustment on page 3-4.