
Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71

Black plate (22,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-22 In Brief
SeeDriver Assistance Systems on
page 9-45.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
The vehicle has three accessory
power outlets:
.Inside the front storage area
below the climate control
system.
.Inside the center console.
.On the rear of the center
console.
Lift the cover to access the
accessory power outlet.
See Power Outlets on page 5-6.
Universal Remote System
This system provides a way to
replace up to three remote control
transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
Read the instructions completely
before attempting to program the
Universal Remote system. Because
of the steps involved, it may be
helpful to have another person
available to assist with programming
the Universal Remote system. See
Universal Remote System on
page 5-46.
Sunroof
If equipped, the ignition must be in
ON/RUN or ACC/ACCESSORY,
or in Retained Accessory Power
(RAP) to operate the sunroof and
power sunshade. See Retained
Accessory Power (RAP) on
page 9-24.
1.~Sunroof Switch
2.
QSunshade Switch

Black plate (28,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-28 In Brief
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. SeeOnStar Overview on
page 14-1.

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Keys, Doors, and Windows 2-1
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . 2-9
Door Locks . . . . . . . . . . . . . . . . . . 2-10
Power Door Locks . . . . . . . . . . . 2-12
Delayed Locking . . . . . . . . . . . . . 2-12
Automatic Door Locks . . . . . . . 2-13
Lockout Protection . . . . . . . . . . . 2-13
Safety Locks . . . . . . . . . . . . . . . . . 2-14
Doors
Trunk . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-16
Vehicle Alarm System . . . . . . . 2-16 Immobilizer . . . . . . . . . . . . . . . . . . 2-17
Immobilizer Operation (Key
Access) . . . . . . . . . . . . . . . . . . . . 2-17
Immobilizer Operation (Keyless Access) . . . . . . . . . . . 2-18
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-19
Power Mirrors . . . . . . . . . . . . . . . . 2-19
Folding Mirrors . . . . . . . . . . . . . . . 2-20
Heated Mirrors . . . . . . . . . . . . . . . 2-20
Reverse Tilt Mirrors . . . . . . . . . . 2-20
Interior Mirrors
Interior Rearview Mirrors . . . . . 2-20
Manual Rearview Mirror . . . . . . 2-20
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-20
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Power Windows . . . . . . . . . . . . . 2-21
Sun Visors . . . . . . . . . . . . . . . . . . . 2-23
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-23
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
an ignition key or Remote
Keyless Entry (RKE) transmitter is
dangerous and children or others
could be seriously injured or
killed. They could operate the
power window or other controls or
make the vehicle move. The
windows will function with the key
in the ignition or with the RKE
transmitter in the vehicle, and
children or others could be caught
in the path of a closing window.
Do not leave children in a vehicle
with the ignition key or an RKE
transmitter.

Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Keys, Doors, and Windows 2-5
Keyless Unlocking/Locking from
Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on that door
handle will unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
.The lock/unlock button was used
to unlock all doors.
.Any vehicle door has opened
and all doors are now closed.
Passive Locking
If the vehicle has the Keyless
Access system, this feature allows
you to select whether the doors
automatically lock during normal
vehicle exit. When the vehicle is
turned off and all doors are closed,
the vehicle will determine how many
RKE transmitters remain inside the
vehicle. If at least one RKE
transmitter has been removed fromthe vehicle, or none remain in the
vehicle interior, the doors will lock
after several seconds.
Temporarily disable the locking
feature by pressing and holding
K
on the door for several seconds with
a door open. Passive locking will
then remain disabled until
Qis
pressed, or until the vehicle is
turned on.
To customize whether the doors
automatically lock when you exit the
vehicle, see “Remote Lock, Unlock,
Start” under Vehicle Personalization
on page 5-40.
Keyless Trunk Opening
Press the touch pad on the trunk lid
to open the trunk if the RKE
transmitter is within 1 m (3 ft) of the
trunk.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Any remaining
transmitters will need to be
reprogrammed. Each vehicle can
have up to eight transmitters
matched to it.
Programming with a Recognized
Transmitter (Key Vehicles Only)
To program a new key:
1. Insert the original, already
programmed key in the ignition
and turn to the key to the ON/
RUN position.
2. Turn the key to LOCK/OFF, and remove the key.
3. Insert the new key to be programmed and turn it to the
ON/RUN position within
five seconds.
The security light will turn off
once the key has been
programmed.

Black plate (6,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2-6 Keys, Doors, and Windows
4. Repeat Steps 1–3 if additionalkeys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made.
Programming without a
Recognized Transmitter (Key
Vehicles Only)
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that owners see their dealer.
If there are no currently recognized
keys available, follow this procedure
to program the 1st key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.
1. Insert the new vehicle key into the ignition.
2. Turn to ON/RUN. The security light will come on. 3. Wait 10 minutes until the
security light turns off.
4. Turn the ignition to LOCK/OFF.
5. Repeat Steps 2–4 two more times. After the third time, turn to
ON/RUN; the key is learned and
all previously known keys will no
longer work with the vehicle.
Remaining keys can be learned by
following the procedure in
“Programming with a
Recognized Key.”
Programming with a Recognized
Transmitter (Keyless Access
Vehicles Only)
A new transmitter can be
programmed to the vehicle when
there is one recognized transmitter.
To program, the vehicle must be off
and at least one currently
recognized transmitter and all new
transmitters, must be with you.
1. Place the recognized transmitter(s) in the cupholder. 2. Remove the key lock cylinder
cap. See Door Locks on
page 2-10. Then insert the
vehicle key into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The Driver Information Center
(DIC) displays READY FOR
REMOTE #2, 3, 4 or 5.

Black plate (15,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Keys, Doors, and Windows 2-15
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air and
set the fan speed to the
highest setting. See“Climate
Control Systems” in the
Index.
.If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust on page 9-26.
To open the trunk:
.Press|on the driver door
with the transmission in
P (Park).
.Press and holdVorYon
the RKE transmitter.
.If equipped, press the touch pad
on the underside of the trunk lid
after unlocking all doors.
If equipped with Keyless Access,
the RKE transmitter must be within
1 m (3 ft) of the trunk. Press the
touch pad on the underside of the trunk and lift to open. See
Remote
Keyless Entry (RKE) System
Operation on page 2-3.
When closing the trunk, use the
pull cup.
Emergency Trunk Release
Handle
{Caution
Do not use the emergency trunk
release handle as a tie-down or
anchor point when securing items
in the trunk as it could damage
the handle.

Black plate (16,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2-16 Keys, Doors, and Windows
There is a glow-in-the-dark
emergency trunk release handle on
the trunk lid. This handle will glow
following exposure to light. Pull the
release handle to open the trunk
from the inside.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
Arming the System
To arm the system, pressQon the
RKE transmitter.
The alarm automatically arms after
about 30 seconds.The security indicator light on the
instrument panel flashes.
Press and hold
VorYon the
RKE transmitter to open the trunk
without setting off the alarm. The
system rearms when the trunk is
closed.
Disarming the System
To disarm the system, do one of the
following:
.PressKon the RKE transmitter.