
Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71

Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Introduction v
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
g:First Responder
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
(: Heated Steering Wheel
j:LATCH System Child
Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
O:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak®
M:Windshield Washer Fluid

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-6
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Windows . . . . . . . . . . . . . . . . . . . . . . 1-7
Seat Adjustment . . . . . . . . . . . . . . 1-8
Memory Features . . . . . . . . . . . . 1-10
Second Row Seats . . . . . . . . . . 1-10
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11
Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-12 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-13
Interior Lighting . . . . . . . . . . . . . . 1-13
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Transmission . . . . . . . . . . . . . . . . 1-17Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-18
Satellite Radio . . . . . . . . . . . . . . . 1-18
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-19
Steering Wheel Controls . . . . . 1-19
Cruise Control . . . . . . . . . . . . . . . 1-20
Infotainment System . . . . . . . . . 1-20
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 1-21
Lane Departure Warning (LDW) . . . . . . . . . . . . . 1-21
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 1-21
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-21 Ultrasonic Parking Assist . . . . 1-21
Power Outlets . . . . . . . . . . . . . . . 1-22
Universal Remote System . . . 1-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-22
eAssist Features
eAssist®Overview . . . . . . . . . . . 1-23
High Voltage Safety Information . . . . . . . . . . . . . . . . . 1-24
Automatic Engine Start/Stop Feature . . . . . . . . . . . . . . . . . . . . . 1-24
Regenerative Braking . . . . . . . . 1-25
Battery . . . . . . . . . . . . . . . . . . . . . . . 1-25
Service . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-26
E85 or FlexFuel . . . . . . . . . . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28

Black plate (3,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-3
1.Instrument Panel Illumination
Control on page 6-4.
2. Air Vents on page 8-7.
3. Trunk Release. See Trunk on
page 2-14.
Parking Assist Button. See
Assistance Systems for Parking
or Backing on page 9-46 (If
Equipped).
Lane Departure Warning (LDW)
Button. See Lane Departure
Warning (LDW) on page 9-54.
4. Turn Signal Lever. See Turn and
Lane-Change Signals on
page 6-3.
5. Instrument Cluster on page 5-9.
Driver Information Center (DIC)
on page 5-27.
6. Windshield Wiper/Washer on
page 5-4.
7. Hazard Warning Flashers on
page 6-3.
8. Light Sensor. See Automatic
Headlamp System on page 6-2. 9. Storage Area with USB Port
Inside (If Equipped). See
Instrument Panel Storage on
page 4-1 andUSB Port on
page 7-14.
10. Infotainment on page 7-1.
11. CD Player on page 7-12.
12. Electric Parking Brake. See Parking Brake on page 9-31.
13. Data Link Connector (Out of View). See Malfunction
Indicator Lamp on page 5-17.
14. Hood Release. See Hood on
page 10-4.
15. Instrument Panel Storage on
page 4-1 (If Equipped).
Fuse Cover. See Instrument
Panel Fuse Block on
page 10-40. 16.
Cruise Control on page 9-35
(If Equipped).
Adaptive Cruise Control on
page 9-37 (If Equipped).
Heated Steering Wheel on
page 5-3 (If Equipped).
Forward Collision Alert (FCA)
System on page 9-48 (If
Equipped).
17. Steering Wheel Controls on
page 5-3 (Out of View).
18. Steering Wheel Adjustment on
page 5-2.
19. Horn on page 5-3.
20. Steering Wheel Controls on
page 5-3.
Driver Information Center
Buttons. See Driver Information
Center (DIC) on page 5-27.
21. Ignition Positions (Keyless
Access) on page 9-15 or
Ignition Positions (Key Access)
on page 9-17.

Black plate (20,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-20 In Brief
Cruise Control
5:Press to turn cruise control on
or off. A white indicator comes on in
the instrument cluster.
+RES: Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate. If cruise control is
already active, use to increase
vehicle speed. SET–:
Press briefly to set the
speed and activate cruise control.
If cruise control is already active,
use to decrease vehicle speed.
*: Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control on page 9-35 or
Adaptive Cruise Control on
page 9-37 (if equipped).
Infotainment System
The base radio information is
included in this manual, if equipped.
See the infotainment manual for
information on the uplevel radios,
audio players, phone, navigation
system, and voice or speech
recognition. There is also
information on settings and
downloadable applications (if
equipped).
Driver Information
Center (DIC)
The DIC display is in the instrument
cluster. It shows the status of many
vehicle systems.
worx:Press to move up or
down in a list, or on the main view
press to cycle through the different
Info app pages.
oorp: Pressoto open
application menus on the left. Press
pto open interaction menus on the
right.

Black plate (27,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-27
The oil life system can also be reset
as follows:
1. Turn the ignition on with theengine off.
2. Fully press and release the accelerator pedal three times
within five seconds.
If the CHANGE ENGINE OIL
SOON message is not on, the
system is reset.
See Engine Oil Life System on
page 10-14.
E85 or FlexFuel
Vehicles with a yellow fuel cap can
use either unleaded gasoline or
ethanol fuel containing up to 85%
ethanol (E85). See E85 or FlexFuel
on page 9-58. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9-56.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
on page 13-5.

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-3
Heated Steering Wheel . . . . . . . 5-3
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-4
Compass . . . . . . . . . . . . . . . . . . . . . 5-5
Clock (Base Radio) . . . . . . . . . . . 5-5
Clock (Uplevel Radio) . . . . . . . . . 5-5
Power Outlets . . . . . . . . . . . . . . . . . 5-6
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 5-8
Instrument Cluster . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . 5-13
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-13
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Safety Belt Reminders . . . . . . . 5-15 Airbag Readiness Light . . . . . . 5-15
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 5-16
Charging System Light . . . . . . 5-17
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-20
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . 5-21
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . 5-21
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-21
Lane Departure Warning (LDW) Light . . . . . . . . . . . . . . . . 5-22
Vehicle Ahead Indicator . . . . . . 5-22
Traction Off Light . . . . . . . . . . . . 5-22
StabiliTrak®OFF Light . . . . . . . 5-23
Traction Control System (TCS)/StabiliTrak
®Light . . . . 5-23
Tire Pressure Light . . . . . . . . . . 5-23
Engine Oil Pressure Light . . . . 5-24
Low Fuel Warning Light . . . . . . 5-24
Security Light . . . . . . . . . . . . . . . . 5-25
High-Beam On Light . . . . . . . . . 5-25
Lamps On Reminder . . . . . . . . . 5-25
Cruise Control Light . . . . . . . . . 5-25
Door Ajar Light . . . . . . . . . . . . . . 5-26
Information Displays
Power Flows (eAssist Only) . . . . . . . . . . . . . . 5-26
Energy Information (eAssist Only) . . . . . . . . . . . . . . 5-27
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 5-27
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-30
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-30
Brake System Messages . . . . 5-31
Compass Messages . . . . . . . . . 5-31
Cruise Control Messages . . . . 5-31
Door Ajar Messages . . . . . . . . . 5-32
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-33
Engine Oil Messages . . . . . . . . 5-33
Engine Power Messages . . . . 5-34
Fuel System Messages . . . . . . 5-34
Key and Lock Messages . . . . . 5-34
Lamp Messages . . . . . . . . . . . . . 5-35
Object Detection System Messages . . . . . . . . . . . . . . . . . . 5-35
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-37
Airbag System Messages . . . . 5-37
Security Messages . . . . . . . . . . 5-37

Black plate (25,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Instruments and Controls 5-25
Security Light
The security light should come on
briefly as the engine is started. If it
does not come on, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light turns off.
If the light stays on and the engine
does not start, there could be a
problem with the theft-deterrent
system. SeeImmobilizer Operation
(Key Access) on page 2-17 or
Immobilizer Operation (Keyless
Access) on page 2-18.
High-Beam On Light
This light comes on when the
high-beam headlamps are in use.
See Headlamp High/Low-Beam
Changer on page 6-1.
Lamps On Reminder
This light comes on when the
exterior lamps are in use. See
Exterior Lamp Controls on page 6-1.
Cruise Control Light
This light in the Driver Information
Center (DIC) is white when the
cruise control is on and ready, and
turns green when the cruise control
is set and active.
See Cruise Control on page 9-35.
Adaptive Cruise Control Light
This light in the Driver Information
Center (DIC) is white when the
Adaptive Cruise Control (ACC) (if
equipped) is on and ready, and