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An example of a direct command
would be,“Phone.”The system may
answer with a prompt of, “Say Call
followed by the number or contact
name.” The direct command for this
task would be, “Call 555-1212.”
If the phone number has been
saved as a name or place, the direct
command would be, “Call David’s
office number.”
Directed Dialog
A directed dialog is an interaction
between a person speaking the
command and the system prompting
for specific information necessary to
complete the task. Many times the
system may repeat what the person
has stated as a command. This is
done as a confirmation to make
sure the command is understood.
Voice Recognition for the
Radio
All audio screens have a voice
recognition button to launch an
audio voice recognition session.
If browsing the radio when the voice button is pressed, the voice
recognition screens for radio
display.
The following list shows radio
features that are controllable by
voice recognition commands.
A voice recognition command would
have to include all necessary
instructions for the system to carry
out each command:
help:
Voice control help for radio
functionality.
tune FM: Most recently tuned FM
station.
tune AM: Most recently tuned AM
station.
tune XM: Most recently tuned
SiriusXM channel.
tune FM HD
: Listen to an HD FM
radio frequency.
tune AM HD
: Listen to an HD AM
radio frequency. tune XM :
Listen to an
SiriusXM channel (by number).
tune XM : Listen
to an SiriusXM channel (by name).
Pandora Commands
For each voice recognition
command, tap the
b/gbutton on
the steering wheel or on the screen
to direct the stated commands. An
example of a simple direct
command is, “Play Pandora.”
[please / I want [you] to / I would
like to / I wanna / I’d like to] (tune
[to] / play / goto / change to)
([station] / [favorite])
: Instructs the
system to call the Pandora
application up on the paired,
connected phone device. Playback
begins where it left off, unless the
station called is instructed
differently.
bookmark song: Instructs the
system to save the selected song
for later recall.
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bookmark artist:Instructs the
system to save the selected artist
for later recall.
I like this / thumbs up: Rates the
program material currently playing.
I don’t like this / thumbs down:
Rates the program material
currently playing.
shuffle: Starts shuffle play of the
Pandora stations on the device.
skip forward / skip / next:
Instructs the system to skip forward
to the next song.
[[entertainment] system] help /
help with entertainment [system] /
how do I use the entertainment
system: Instructs the system to
state instructions for using the
entertainment system.
cancel / stop / end / cancel
request: Instructs the system to
end the speech session.
[no] go back / back / previous
screen: Instructs the system to go
back to the Previous Menu /
Selection.Stitcher Commands
For each voice recognition
command, tap the
b/gbutton on
the steering wheel or on the screen
to direct the stated commands. An
example of a simple direct
command is, “Play Stitcher.”
I like this / thumbs up: Rates the
program material currently playing.
I don’t like this / thumbs down:
Rates the program material
currently playing.
skip forward / skip / next:
Instructs the system to skip forward
to the next song.
add to favorites / favorite:
Instructs the system to save the
program material currently playing
to favorites.
remove from favorites: Instructs
the system to remove the program
material saved in favorites. [[entertainment] system] help /
help with entertainment [system] /
how do I use the entertainment
system:
Instructs the system to
state instructions for using the
entertainment system.
cancel / stop / end / cancel
request: Instructs the system to
end the speech session.
[no] go back / back / previous
screen: Instructs the system to go
back to the Previous Menu /
Selection.
yes / correct / that is correct /
yeah / ya / yep / yup / sure / right /
OK / positive / you got it /
probably / you bet: Any of these
commands will be accepted by the
system as an answer of yes.
[no] [select / [it’ s] selection]
[number] one / [[no] select]
: Instructs the
system to select the number one
line on a menu.
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![CHEVROLET CAPTIVA SPORT 2014 Infotainment System Guide Black plate (67,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
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Infotainment System 67
[no] [select / [it’s] selection]
[number] two / [ CHEVROLET CAPTIVA SPORT 2014 Infotainment System Guide Black plate (67,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 67
[no] [select / [it’s] selection]
[number] two / [](/manual-img/24/35789/w960_35789-66.png)
Black plate (67,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 67
[no] [select / [it’s] selection]
[number] two / [[no] select]
: Instructs the
system to select the number two
line on a menu.
[no] [select / [it’ s] selection]
[number] three / [[no] select]
: Instructs the
system to select the number three
line on a menu.
[no] [select / [it’ s] selection]
[number] four / [[no] select]
: Instructs the
system to select the number four
line on a menu.
no / incorrect / wrong / negative /
none are correct / none of these /
not really / no I said / did not /
nope / na / no way: Instructs the
system to select the system to reject
the result and switch the screen.
Voice Recognition for My
Media
All audio screens have a voice
recognition button to launch an
audio voice recognition session. If browsing My Media when the
voice button is pressed, the voice
recognition screens for My Media
display.
The following list shows My Media
features that are controllable by
voice recognition commands.
A voice recognition command would
have to include all necessary
instructions for the system to carry
out each command:
help:
Voice control help for My
Media functionality.
play : Play a
specific device including disc, AUX,
Bluetooth USB, and iPod.
play genre: Play music from a
specific genre.
play artist: Play music by a
specific artist.
play album: Play music from the
specific album.
play song: Play track including CD
and DVD. play playlist:
Play music in a
pre-defined playlist.
play audio book: Play an audio
book by Title.
play podcast: Listen to a Podcast.
Voice Recognition for Phone
((call / dial) [number] / phone)
: Initiate a call to
a standard phone number.
((call / dial) [phone] / contact)
: Initiate a call to
an entered contact.
The voice command must match
how the contact is stored in the
phone device. For example, “call
, .”
(call / dial) [at]
home / ’s (home [phone / number]
/ house): Initiate a call to an
entered contact and location at
home, at work, on mobile device,
or on another phone.
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68 Infotainment System
((pair [my / this] / add) [[a] new] /
connect [new] CHEVROLET CAPTIVA SPORT 2014 Infotainment System Guide Black plate (68,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
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68 Infotainment System
((pair [my / this] / add) [[a] new] /
connect [new]](/manual-img/24/35789/w960_35789-67.png)
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68 Infotainment System
((pair [my / this] / add) [[a] new] /
connect [new]) phone:Begin the
Bluetooth pairing process. Follow
instructions on the radio display.
((switch / change) [phone] to / use
/ select / connect)
: Select a
different phone for outgoing calls.
(switch / to [my] other) / change)
phone: Select to another owned
phone.
redial [the] last (number / contact
/ number): Initiate a call to the last
dialed number.
(call / dial) [a] contact [open]
(address / phone) book: Go to a
sub-menu location for contact
information.
[goto / start / use] [voice] keypad /
international call: Go to a
sub-menu location for international
contact information.General Commands
cancel: Instructs the system to
cancel the command.
cancel / stop / end / cancel
request: Instructs the system to
end the speech session.
[no] go back / back / previous
screen: Instructs the system to go
back to the Previous Menu /
Selection.
yes / correct / that is correct /
yeah / ya / yep / yup / sure / right /
OK / positive / you got it /
probably / you bet: Any of these
commands will be accepted by the
system as an answer of yes.
[no] [select / [it’ s] selection]
[number] one / [[no] select]
: Instructs the
system to select the number one
line on a menu.
[no] [select / [it’ s] selection]
[number] two / [[no] select]
: Instructs the
system to select the number two
line on a menu. [no] [select / [it’
s] selection]
[number] three / [[no] select]
: Instructs the
system to select the number three
line on a menu.
[no] [select / [it’ s] selection]
[number] four / [[no] select]
: Instructs the
system to select the number four
line on a menu.
no / incorrect / wrong / negative /
none are correct / none of these /
not really / no I said / did not /
nope / na / no way: Instructs the
system to select the system to reject
the result and switch the screen.
Voice Recognition for
Navigation
If the voice button is pressed while
on a map screen, the system begins
a voice recognition session.
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Destination and Guidance
Commands
destination (Available for English,
Spanish, and French
languages):Instructs the system
that the user wants to enter a
destination using voice recognition.
After this command is stated, the
system displays a menu for entering
the destination by address or
contacts stored in the address book.
If address is selected, the system
prompts for more information such
as country, city, state, or house
number. If entering the destination
by contacts, the system will prompt
for a contact name as stored.
Set the Destination by using voice
recognition:
1. Press the
b/gsteering wheel
control button or the voice
recognition icon on the
touchscreen display. The audio
system mutes, and a beep is
heard. 2. Say the command
“Destination
Address.” The system replies
with “say Cancel Guidance
Route or say Destination” if
there is a route entered already.
Otherwise the system will reply
with “say the City and State or
say Change Country.” If the
country is incorrect, go to
Step 5. Otherwise, say the city
and state for the destination.
During the session, the city and
state matches to the spoken city
and state name. The system
asks the user to select an item
from the candidate list either by
pressing the desired choice,
or by saying the list number of
the desired choice.
3. There will be another prompt asking about address or contact.
The system replies “Say the
House Number and Street
Name.” Say the house number
and street name for the
destination. The house and
street address as well as the closest match to the spoken
number are similar to the city
and state commands.
4. This address is now set as the destination. Select the Start
Guidance screen button to begin
destination route guidance. At
that point there are additional
options to review the destination
location on the map, or to
preview the route, detailed later
in this manual.
5. After saying “Change Country,”
the system replies with “Say the
Name of the Country or Territory
for the address wanted.” Say the
correct country or territory. The
system will return to the
Destination Address menu and
ask, “Say the City and State/
Province or Say Change
Country” as in Step 2.
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Text Messaging Commands
play text:Plays a new text
message through the radio.
text : Sends a
predefined text message to a phone
contact.
text : Sends a
predfined text message to a phone
number.
OnStar Command
(If Equipped)
OnStar: Instructs the system to
connect to OnStar. Enter the OnStar
voice recognition system. See
“OnStar” in the owner manual.
Help Commands
help:Instructs the system to state
commands that can be used for
accomplishing system functions.
[[entertainment] system] help /
help with entertainment [system] /
how do I use the entertainment
system: Instructs the system to
state instructions for using the
entertainment system.
cancel / stop / end / cancel
request: Instructs the system to
end the speech session.
[no] go back / back / previous
screen: Instructs the system to go
back to the Previous Menu /
Selection.
Bluetooth Phone/
Devices
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the address book or
contact list with the vehicle. Not
all phones are compatible for
contacts list downloading.
.Control of and playback of
Pandora and Stitcher
applications.
.Audio streaming.
.Playback and viewing of text
messages. Not all phones are
compatible with text messaging
from the radio.
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To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See“Pairing”in
this section.
.See “Deleting a Paired Phone”
in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
b/g(Mute/Push to Talk):
.Press to answer incoming calls,
confirm system information, and
start voice recognition.
.Press and hold to mute the
radio.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 4.
Using Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
To use voice recognition, press
b
/gon the steering wheel.
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If you know the command you
would like to execute, say the
command. If the command is not
known, say“Help”while in any voice
recognition menu.
See Voice Recognition on page 63.
Noise: The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
volume bar during a call to change
the volume level. The adjusted
volume level remains in memory for
later calls. The system maintains a
minimum volume level.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Pairing a Phone Using the
Infotainment System
Pairing a New Bluetooth Device
1. Press the Settings screen button on the Home Page to access the
Settings menu. Press Bluetooth
Device List from the Settings
menu to display the devices that
have been connected previously.
From this screen, either delete
or add more devices.
2. Press the New Device screenbutton to start the process of
adding a new Bluetooth device
to the radio system.
3. Once New Device is pressed, the radio becomes discoverable
for three minutes.