Black plate (1,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
2014 Chevrolet Captiva Sport Infotainment SystemM
Infotainment System. . . . . .3
Introduction. . . . . . . . . . . . . . . . .3
Infotainment . . . . . . . . . . . . . . . . . . . . 3
Overview . . . . . . . . . . . . . . . . . . . . . . . 4
Steering Wheel Controls . . . . . . . 8
Using the System . . . . . . . . . . . . . . 8
Software Updates . . . . . . . . . . . . . 13
Radio . . . . . . . . . . . . . . . . . . . . . . .14
AM-FM Radio . . . . . . . . . . . . . . . . . 14
HD Radio Technology . . . . . . . . . 18
Satellite Radio . . . . . . . . . . . . . . . . 19
Pandora Internet Radio . . . . . . . 19
Stitcher Internet Radio . . . . . . . . 24
Pictures . . . . . . . . . . . . . . . . . . . . . . . 27
Audio Players . . . . . . . . . . . . .28
CD Player . . . . . . . . . . . . . . . . . . . . . 28
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 30
USB Port . . . . . . . . . . . . . . . . . . . . . . 34
Auxiliary Devices . . . . . . . . . . . . . . 39
Bluetooth Audio . . . . . . . . . . . . . . . 39
Navigation . . . . . . . . . . . . . . . . .40
Using the Navigation System . . . . . . . . . . . . . . . . . . . . . . 40
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Navigation Symbols . . . . . . . . . . . 43
Destination . . . . . . . . . . . . . . . . . . . . 44
OnStar
®System . . . . . . . . . . . . . . 53
Settings . . . . . . . . . . . . . . . . . . . . . . . 54
Global Positioning System (GPS) . . . . . . . . . . . . . . . 60
Vehicle Positioning . . . . . . . . . . . . 61
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . 61
If the System Needs Service . . . . . . . . . . . . . . . . . . . . . . 62
Map Data Updates . . . . . . . . . . . . 62
Database Coverage Explanations . . . . . . . . . . . . . . . . . 62
Voice Recognition . . . . . . . .63
Bluetooth Phone/
Devices . . . . . . . . . . . . . . . . . . .
70
Bluetooth . . . . . . . . . . . . . . . . . . . . . 70
Text Messaging . . . . . . . . . . . . . . . 83
Trademarks and License Agreements . . . . . . . . . . . . . .
86
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (6,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
6 Infotainment System
1. PUSH/O(Volume/Power)
2.
Z(Eject)
3. AUX Port
4. PUSH/SEL (Select)
5.
D(Home Page)
6. SRCE (Source)
7. SEEK
¨(Next/Forward)
8.
©SEEK (Previous/Reverse)
9. RPT (Repeat)
10. NAV (Navigation)
11. DEST (Destination)
12.
/BACK
Infotainment Controls
PUSH/O(Volume/Power):
.Press to turn the system on
and off.
.Turn to adjust the volume.
Z(Eject): Press to eject a disc
from the CD player. See CD Player
on page 28.
AUX Port: 3.5 mm (1/8 in)
connection for external audio
devices.
PUSH/SEL (Select):
.Turn to manually find a station or
highlight a menu selection.
.Press to select a highlighted
selection.
D(Home Page): Press to go to
the Home Page. See “Home Page”
in this section.
SRCE (Source): Press to change
the audio source to AM, FM,
SiriusXM
®(if equipped), Pandora®
(if equipped), Stitcher™, CD, USB,
iPod®, AUX, or Bluetooth®Audio.
FAV (Favorites Menu): In AM, FM,
or SiriusXM, press to scroll through
the favorites banner. The stored
stations for each list display on the
bottom of the screen. To store a favorite station, press and hold on
the desired position on the banner
until a beep is heard.
Favorite Pages
Under the Home screen Settings
menu, press Favorite Pages to
select the number of favorite pages
displayed on the screen. The choice
is 1–6 pages.
The number of preset favorite pages
can be changed by pressing the
Settings button on a Home Page,
then pressing Favorites Pages, and
then selecting the number of favorite
pages.
Black plate (7,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 7
DEST (Destination):
.Press to enter a destination.
.If a destination has already been
entered, press to access the
Destination Menu. See
Destination on page 44.
NAV (Navigation):
.Press to view the vehicle's
current position on the map
screen.
.Continue pressing to cycle
through the full map and split
screens.
RPT (Repeat): Press to repeat the
last voice guidance prompt.
©SEEK (Previous/Reverse):
.AM, FM, SiriusXM (if equipped):
Press to seek to the previous
strong station. Press and hold to
scan. Press
©SEEK again to
stop the scan.
.CD, USB, Pandora (if equipped),
Stitcher, Bluetooth Audio: Press
to seek to the beginning of the
current or previous track.
.CD, USB, Bluetooth Audio:
Press and hold to quickly
reverse through a track. Release
the button to return to playing
speed. See CD Player on
page 28, USB Port on page 34,
or Bluetooth Audio on page 39.
SEEK
¨(Next/Forward):
.AM, FM, SiriusXM (if equipped):
Press to seek to the next strong
station. Press and hold to scan.
Press SEEK
¨again to stop
the scan.
.CD, USB, Pandora (if equipped),
Stitcher, Bluetooth Audio: Press
to seek or skip the next track or
program.
.CD, USB, Bluetooth Audio:
Press and hold to fast forward
through a track. Release the
button to return to playing
speed. See CD Player on
page 28, USB Port on page 34,
or Bluetooth Audio on page 39.
/BACK: Press to return to the
previous screen in a menu.
Language
To change the language of the
navigation screens, see “Vehicle
Personalization” in the owner
manual.
English or Metric Units
To change the navigation screens
from English or metric, see “Driver
Information Center (DIC)” in the
owner manual.
Black plate (10,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
10 Infotainment System
Press the Now Playing screen
button to display the active source
page. The sources available are
AM, FM, SiriusXM (if equipped), CD,
USB/iPod, Pandora (if equipped),
Stitcher, and AUX.
SeeAM-FM Radio on page 14,
Satellite Radio on page 19, CD
Player on page 28, USB Port on
page 34, Pandora Internet Radio on
page 19, Stitcher Internet Radio on
page 24, and Auxiliary Devices on
page 39.Press the Navigation screen button
to display a map of your current
vehicle position. See Using the
Navigation System on page 40,
Maps on page 42, Navigation
Symbols on page 43, Destination on
page 44, and Settings on page 54.
Press the Destination screen button
to display the Destination Entry
home page or the Destination Menu.
The available screen buttons
provide easy access to a variety of
ways to enter a destination. See
Destination on page 44.
Press the Phone screen button to
display the Phone main page. See
Bluetooth on page 70.
Press the Text Messaging screen
button to display a pop-up message
display stating, “Retrieving
Messages.” Once messages are
retrieved, select a message for
viewing, or press the Sent screen
button to view a listing of sent or
received messages. See Text
Messaging on page 83.
Black plate (12,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
12 Infotainment System
If equipped, press the Pandora
screen button to display the
Pandora home page and stream
personalized radio stations based
on artists, songs, genres, and
comedians. SeePandora Internet
Radio on page 19.
If equipped, press the Stitcher
screen button to display the Stitcher
home page and stream news,
sports, and entertainment shows
through the audio system. See
Stitcher Internet Radio on page 24.
Press the DISC screen button to
display the CD main page and play
the current or last CD track
selected. See CD Player on
page 28.
Press the Bluetooth Audio screen
button to display the Bluetooth
Audio main page and play music
through a Bluetooth device. See
Bluetooth Audio on page 39.
Press the iPod screen button to
display the iPod main page and play
the current or last track selected.
See USB Port on page 34.
Press the USB screen button to
display the USB main page and play
the current or last track selected.
SeeUSB Port on page 34.
Black plate (28,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
28 Infotainment System
2. The system does a search tofind the picture folders.
A“Please wait” message
displays until the search is
finished.
3. A list displays. Select a picture to view.
4. Once a picture displays, thefollowing options are available:
Info: Press to turn file name
information on or off.
S: Press to display the previous
picture.
T: Press to display the next
picture.
Menu: Press to open the Picture
Viewer Main Settings screen.
If the displayed picture screen is not
used within six seconds, the upper
and lower bar options will disappear.
Touch-tap the screen to re-display
the upper and lower bar.
Audio Players
CD Player
The player can be used for CD and
different audio types such as MP3.
With the radio on, insert a disc into
the slot, label side up. The player
pulls it in and begins playing.
The system is capable of playing:
.Most audio CDs
.CD-R
.CD-RW
.MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in recording tracks,
difficulty in finding tracks, and/or
Black plate (29,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 29
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.Do not use scratched or
damaged discs.
.Do not apply labels to discs. The
labels could get caught in the
player.
.Insert only one disc at a time.
.Keep the loading slot free of
foreign materials, liquids, and
debris.
.Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the radio on.
2. Insert a disc into the slot, labelside up. The player pulls it in the
rest of the way. If the disc is damaged or improperly loaded,
an error message displays,
“Disc
error.” The disc ejects.
The disc automatically plays once
loaded.
Press
Zto eject a disc from the
CD player. If the disc is not removed
within a short period of time, it is
automatically pulled back into the
player.
Playing an Audio CD
1. Make sure the disc is inserted in the player. Press the Disc
screen icon from the Home Page
or from the SRCE/Source
banner.
2. From the CD screen, press the Menu screen button to display
the list of Tracks/Songs.
3. Press on the desired track to play. On the CD main page, a track
number displays at the beginning of
each track. Song, Artist, elapsed
time, and Album information
displays when available.
Use the following controls to select
or manipulate the desired track:
©SEEK (Previous):
.Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than eight seconds, it seeks
to the previous track. If longer
than eight seconds, the current
track starts from the beginning.
SEEK
¨(Next):
.Press to seek to the next track.
To fast forward or reverse through a
track, press the
[orrat the
bottom of the screen. Press the
Play/Pause button at the bottom of
the screen to resume play or pause
if not fast forwarding or fast
reversing.
Black plate (30,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
30 Infotainment System
PUSH/SEL (Select):When turning
to the left by one click, if the track
has been playing for more than
eight seconds, it will go to the
beginning of the current song.
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
.The disc has an invalid or
unknown format.
.The disc is very hot. Try the disc
again when the temperature
returns to normal.
.The road is very rough. Try the
disc again when the road is
smoother.
.The disc is dirty, scratched, wet,
or upside down.
.The air is very humid. Try the
disc again later.
.There was a problem while
burning the disc.
.The label is caught in the CD
player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
MP3
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as “Playing an
Audio CD.”
The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
.Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
.Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
.Maximum number of folders:
eight folders with 255 files per
folder.
.Maximum of 1,000 files on
a disc.
.Recorded on a CD-R or CD-RW
with a maximum capacity of
700 MB.
.The Artist/Album/Song Titles/
Genre information requires a CD
to be fully scanned before the
music navigator works with
these menus.
MP3 Audio
Press the Menu screen button while
that source is active to access the
CD Audio Menu.