2014 CHEVROLET CAPTIVA SPORT radio

Black plate (63,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 63
Voice Recognition
Voice recognition allows for
hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
J/0button on the
steering wheel or the voice
recognition icon on the touch screen
display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. Most voice commands, except for
voice keypad, can be completed in
a single command. If the task takes
more than one command to
complete, the first command would
be to indicate the kind of task that is
to be performed. The system will
reply, prompting dialog to help
speak the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. Initialization takes place
when the ignition is turned on. This
may take a few moments.
1. Press
J/0on the steering
wheel control to activate voice
recognition, or press the voice recognition icon on the
infotainment touch screen on the
radio.
.If voice recognition is
started, the lists and
controls are verbal and the
visual displays through the
radio. The commands may
then be touched or spoken.
2. The audio system mutes and the system plays a prompt followed
by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands described
in this section.
Press
J/0to interrupt any
voice recognition. This will
terminate the prompt. The beep
is heard immediately, and a
command can be stated without
having to wait.

Black plate (65,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 65
An example of a direct command
would be,“Phone.”The system may
answer with a prompt of, “Say Call
followed by the number or contact
name.” The direct command for this
task would be, “Call 555-1212.”
If the phone number has been
saved as a name or place, the direct
command would be, “Call David’s
office number.”
Directed Dialog
A directed dialog is an interaction
between a person speaking the
command and the system prompting
for specific information necessary to
complete the task. Many times the
system may repeat what the person
has stated as a command. This is
done as a confirmation to make
sure the command is understood.
Voice Recognition for the
Radio
All audio screens have a voice
recognition button to launch an
audio voice recognition session.
If browsing the radio when the voice button is pressed, the voice
recognition screens for radio
display.
The following list shows radio
features that are controllable by
voice recognition commands.
A voice recognition command would
have to include all necessary
instructions for the system to carry
out each command:
help:
Voice control help for radio
functionality.
tune FM: Most recently tuned FM
station.
tune AM: Most recently tuned AM
station.
tune XM: Most recently tuned
SiriusXM channel.
tune FM HD
: Listen to an HD FM
radio frequency.
tune AM HD
: Listen to an HD AM
radio frequency. tune XM :
Listen to an
SiriusXM channel (by number).
tune XM : Listen
to an SiriusXM channel (by name).
Pandora Commands
For each voice recognition
command, tap the
b/gbutton on
the steering wheel or on the screen
to direct the stated commands. An
example of a simple direct
command is, “Play Pandora.”
[please / I want [you] to / I would
like to / I wanna / I’d like to] (tune
[to] / play / goto / change to)
([station] / [favorite])
: Instructs the
system to call the Pandora
application up on the paired,
connected phone device. Playback
begins where it left off, unless the
station called is instructed
differently.
bookmark song: Instructs the
system to save the selected song
for later recall.

Black plate (68,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
68 Infotainment System
((pair [my / this] / add) [[a] new] /
connect [new]) phone:Begin the
Bluetooth pairing process. Follow
instructions on the radio display.
((switch / change) [phone] to / use
/ select / connect)
: Select a
different phone for outgoing calls.
(switch / to [my] other) / change)
phone: Select to another owned
phone.
redial [the] last (number / contact
/ number): Initiate a call to the last
dialed number.
(call / dial) [a] contact [open]
(address / phone) book: Go to a
sub-menu location for contact
information.
[goto / start / use] [voice] keypad /
international call: Go to a
sub-menu location for international
contact information.General Commands
cancel: Instructs the system to
cancel the command.
cancel / stop / end / cancel
request: Instructs the system to
end the speech session.
[no] go back / back / previous
screen: Instructs the system to go
back to the Previous Menu /
Selection.
yes / correct / that is correct /
yeah / ya / yep / yup / sure / right /
OK / positive / you got it /
probably / you bet: Any of these
commands will be accepted by the
system as an answer of yes.
[no] [select / [it’ s] selection]
[number] one / [[no] select]
: Instructs the
system to select the number one
line on a menu.
[no] [select / [it’ s] selection]
[number] two / [[no] select]
: Instructs the
system to select the number two
line on a menu. [no] [select / [it’
s] selection]
[number] three / [[no] select]
: Instructs the
system to select the number three
line on a menu.
[no] [select / [it’ s] selection]
[number] four / [[no] select]
: Instructs the
system to select the number four
line on a menu.
no / incorrect / wrong / negative /
none are correct / none of these /
not really / no I said / did not /
nope / na / no way: Instructs the
system to select the system to reject
the result and switch the screen.
Voice Recognition for
Navigation
If the voice button is pressed while
on a map screen, the system begins
a voice recognition session.

Black plate (70,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
70 Infotainment System
Text Messaging Commands
play text:Plays a new text
message through the radio.
text : Sends a
predefined text message to a phone
contact.
text : Sends a
predfined text message to a phone
number.
OnStar Command
(If Equipped)
OnStar: Instructs the system to
connect to OnStar. Enter the OnStar
voice recognition system. See
“OnStar” in the owner manual.
Help Commands
help:Instructs the system to state
commands that can be used for
accomplishing system functions.
[[entertainment] system] help /
help with entertainment [system] /
how do I use the entertainment
system: Instructs the system to
state instructions for using the
entertainment system.
cancel / stop / end / cancel
request: Instructs the system to
end the speech session.
[no] go back / back / previous
screen: Instructs the system to go
back to the Previous Menu /
Selection.
Bluetooth Phone/
Devices
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the address book or
contact list with the vehicle. Not
all phones are compatible for
contacts list downloading.
.Control of and playback of
Pandora and Stitcher
applications.
.Audio streaming.
.Playback and viewing of text
messages. Not all phones are
compatible with text messaging
from the radio.

Black plate (71,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 71
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See“Pairing”in
this section.
.See “Deleting a Paired Phone”
in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
b/g(Mute/Push to Talk):
.Press to answer incoming calls,
confirm system information, and
start voice recognition.
.Press and hold to mute the
radio.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 4.
Using Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
To use voice recognition, press
b
/gon the steering wheel.

Black plate (72,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
72 Infotainment System
If you know the command you
would like to execute, say the
command. If the command is not
known, say“Help”while in any voice
recognition menu.
See Voice Recognition on page 63.
Noise: The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
volume bar during a call to change
the volume level. The adjusted
volume level remains in memory for
later calls. The system maintains a
minimum volume level.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Pairing a Phone Using the
Infotainment System
Pairing a New Bluetooth Device
1. Press the Settings screen button on the Home Page to access the
Settings menu. Press Bluetooth
Device List from the Settings
menu to display the devices that
have been connected previously.
From this screen, either delete
or add more devices.
2. Press the New Device screenbutton to start the process of
adding a new Bluetooth device
to the radio system.
3. Once New Device is pressed, the radio becomes discoverable
for three minutes.

Black plate (73,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 73
4. When a device is discovered,the screen changes to the
pairing screen. If the Bluetooth
device does not connect to the
radio within 60 seconds, the
screen times out, returns to the
Bluetooth Device List, and
cancels the discoverable
process.
5. During the start of the pairing process, a pop-up screen will
display on the Bluetooth device
asking to select .
If a PIN is to be entered, use
XXXX. Enter the PIN into the
Bluetooth device.6. Once the radio is selected fromthe Bluetooth device, the same
PIN must be entered to continue
the pairing process. Press the
Change PIN screen button to
enter a matching PIN. The
keypad screen displays to
complete this function.
7. An automatic six-digit PIN may appear on newer phones. Look
for the same number to match
on both the radio and device
being paired. Select YES on
both the radio and device to
complete the pairing process.
8. A pop-up displays to confirm thepairing was successful. 9. After initial pairing, a pop-up on
the device may appear to accept
and allow the radio permission
to download the phone device
phone/address book for later use
and to access text messaging.
Press Always Accept, if offered
on the device, for normal use.
No other paired device can see
this information on the other
device. This information is also
not accessible if the device from
which this information originated
is not currently paired, in range,
and connected.
10. For Blackberry devices, turn off the Automatic Echo control
from within the Device menu in
the phone. Leaving this feature
on can cause noise problems
during hands-free calls.
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 4.

Black plate (74,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
74 Infotainment System
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling, if available. See“OnStar”in
the owner manual.
Pairing Information
.Up to 10 cell phones can be
paired to the Bluetooth system.
Up to a total of 10,000 phone
contacts and numbers can be
stored across 10 paired phones.
.The system will attempt to
connect to the last known
connected device if multiple
paired devices are in range of
the system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were last
connected. The radio will
attempt to connect to the last
connected device to the system.
To link to a different paired
phone, see “Connecting to a
Different Phone” later in this
section.
Pairing a Phone
Pairing is not allowed while the
vehicle is in motion.
1. Select Settings from the Home Page, or say, “Pair Phone”after
starting a voice recognition
session. 2. Select Bluetooth Device List.
3. Select New Device (Phone).
A four or six-digit Personal
Identification Number (PIN)
appears on the display.
4. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate the vehicle named in the list on the cell phone. Follow the
instructions on the cell phone to
enter and confirm the PIN
provided in Step 3. After the PIN
is entered, the system prompts
you to indicate pairing is
successful. The name of the
paired device depends on the
device and how it is set up. The
radio will automatically use the
vehicle name. The system
responds with “
has been successfully paired”
after the pairing process is
complete.