2014 Acura MDX Navigation Manual

312Reference Information
Client AssistanceResolving ProblemsIf you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues: 2 Troubleshooting
P. 294
There are also FAQs available online at
www.acuranavi.com.
• For traffic-related issues:
2 Traffic
P. 296
• For reporting issues with the database
or places/landmarks:
2 Reporting Errors
P. 312
• Call Acura Client Relations.
2 Acura Client Relations Contact
Information
P. 312
Reporting ErrorsYou can help to improve database
accuracy by reporti ng any errors you
encounter.
• Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only. 2 Unverified Routing
P. 56
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update
P. 313
• For vehicle position ic on errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting
P. 294
2System Limitations
P. 310
Acura Client Relations Contact InformationAcura Navi
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 382-2238Visiting a DealerIf you have a question that you cannot
resolve using the available help resources,
you can consult a dealer. Please identify
the specific is sue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.

313

Client Assistance
Map Coverage
Reference Information
Map CoverageThe navigation system provides map
coverage for the United States, Canada,
Puerto Rico, and Mexico. The map
coverage consists of accurately mapped
(verified) metropolitan areas and a less
accurate (unverified) rural database. Note
that unverified areas are constantly being
reviewed and converted to verified areas
each year.
Map coverage update information is
available from Acura Client Relations or
online at www.acuranavi.com .
To find navigation system update
information:
1. Visit www.acuranavi.com .
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining a Navigation UpdateAcura is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an update:
1.Obtain your vehicle’s VIN number and
the System/Device Information. 2 System Device Information
P. 288
2. Call the Acura Navigation Disc
Fulfillment Center at (888) 549-3798, or
order online at www.acuranavi.com.
An update is not available from a dealer.
However, the dealer may assist you in
obtaining one for you out of courtesy.
There is no program for free updates.

314

Client Assistance
Traffic Information
Reference Information
Traffic InformationContinuously updated traffic information is
available in major metropolitan areas
across the 48 contiguous states and some
cities in Canada. A list of coverage areas is
available online.
To find traffic information:
1.Visit www.acura.com/realtimetraffic .
2. Select Real-Time Traffic on the MDX.
3. Click AcuraLink Real-Time Traffic.
Operation in Alaska,
Hawaii, Canada, Puerto Rico, and MexicoAll roads displayed on the map screens are
verified roads. Information in this manual
relating to “unverified” roads or areas is
not applicable.
Entering a destination address or place/
landmark on another island may result in a
screen caution messag e. This is because
there are no ferry routes between islands
in the database.
If Street Name Guidance is set to On, the
street names will not be read out by voice
guidance. This may change in a future data
update.■ Map Coverage■Address and Place Entry
Screens■Puerto Rico and Mexico

315Reference Information
Legal InformationCopyrights•Infogroup-Data: Certain business data
provided by Infogroup © 2011, All
RIghts Reserved.
• EXIT-Data: © ZENRIN CO., LTD. 2011.
All rights reserved.
• Building foot print: © ZENRIN CO., LTD.
2011. All rights reserved.
• Junction View Data: © ZENRIN USA,
INC. 2011. All rights reserved.
• ZAGAT SURVEY: © 2012 Zagat Survey,
LLC. Zagat Survey is a registered
trademark of Zagat Survey, LLC
The Zagat Content displayed may not
reflect the most up-to-date Zagat
Content available to the public.
• Brand icon: The marks of companies
displayed by this product to indicate
business locations are the marks of their
respective owners. The use of such
marks in this product does not imply any
sponsorship, approval, or endorsement
by such companies of this product.
User AgreementsIn using this HDD “Satellite Linked
Navigation System” (the “HDD”), which
includes HONDA MOTOR CO., LTD.
software, ALPINE ELECTRONICS, INC.
software, and NAVTEQ database contents
(hereinafter referred to as “Licensors”),
you are bound by the terms and conditions
set forth below. By using your copy of the
HDD, you have expre ssed your Agreement
to the terms and conditions of this
Agreement. You should, therefore, make
sure that you read and understand the
following provisions. If for any reason you
do not wish to be bound by the terms of
this Agreement, please return the HDD to
your dealer.
• The HDD may not be copied, duplicated,
or otherwise modified, in whole or in
part, without the express written
permission of the Licensors.
• The HDD may not be transferred or
sublicensed to any third party for profit,
rent or loan, or lice nsed for reuse in any
manner.■ Navigation System User
Agreement
• The HDD may not be decompiled,
reverse engineered or otherwise
disassembled, in whole or in part.
• The HDD may not be used in a network
or by any other manner of simultaneous
use in multiple systems.
• The HDD is intended solely for personal
use (or internal use where the end-user
is a business) by the consumer. The HDD
is not to be used for commercial
purposes.
• The Licensors do not guarantee to the
client that the functi ons included in the
HDD meet the specific objectives of the
user.
• Licensor shall not be responsible for any
damages caused by the use of the HDD
to the actual user or to any third party.
• The warranty on the HDD shall not
extend to an exchange or refund due to
misspelling, omission of letters, or any
other cosmetic discrepancy in the
contents of the HDD.
• The right to use the HDD shall expire
either when the user destroys the HDD
or software, or when any of the terms
of this Agreement are violated and the
Licensors exercise the option to revoke
the license to use the HDD or software.
Continued

316

Legal Information
User Agreements
Reference Information
•The terms and conditions hereof apply
to all subsequent users and owners as
well as to the original purchaser.
• The logos of oil companies, hotels,
convenience stores, and other
businesses are displayed for your
information and convenience, and in no
way imply any sponsorship, approval or
endorsement of these companies, or
their products. The logos are trademarks
of their respective owners.
• The marks of companies displayed by
this product to indicate business
locations are the marks of their
respective owners.
• The use of such marks in this product
does not imply any sponsorship,
approval, or endo rsement by such
companies of this product.
The user shall indemnify and save harmless
the Licensors, and their officers, employees
and agents, from and against any claim,
demand or action, irrespective of the
nature of the cause of the claim, demand
or action, alleging loss, costs, expense,
damages or injuries (including injuries
resulting in death) arising out of the use or
possession of the HDD or software. Use, duplication, or
disclosure of this HDD
by or on behalf of the United States
government is subject to “Restricted
Rights” as set forth at FAR 52.227-14, -19
or DFARS 252.227-7013, as applicable.
Manufacturers are the Licensors, including
HONDA MOTOR CO., LT D., 2-1-1 Minami
Aoyama Minato-Ku Tokyo 107-8556
JAPAN., Alpine Electronics, Inc., 20-1
Yoshima Kogyodanchi, Iwaki, Fukushima
970-1192 JAPAN., NAVTEQ Corporation,
425 W Randolph St. Chicago, IL 60606,
USA.
You have acquired a device (“DEVICE”)
that includes software licensed by Alpine
Electronics, Inc. (collectively “ALPINE”)
from an affiliate of Microsoft Corporation
(collectively “MS”). Those installed
software products of MS origin, as well as
associated media, printed materials, and
“online” or electronic documentation
(“SOFTWARE”) are protected by
international intellectual property laws and
treaties. The SOFTWARE is licensed, not
sold. All righ ts reserved.
■Navigation System END USER
LICENSE AGREEMENT
IF YOU DO NOT AGREE TO THIS END USER
LICENSE AGREEMENT (“EULA”), DO NOT
USE THE DEVICE OR COPY THE SOFTWARE
INSTEAD, PROMPTLY CONTACT ALPINE
FOR INSTRUCTIONS ON RETURN OF THE
UNUSED DEVICE(S) FOR A REFUND. ANY
USE OF THE SOFTWARE, INCLUDING BUT
NOT LIMITED TO USE ON THE DEVICE,
WILL CONSTITUTE YOUR AGREEMENT TO
THIS EULA (OR RATIFICATION OF ANY
PREVIOUS CONSENT).
• GRANT OF SOFTWARE LICENSE
This EULA grants you the following
license: You may use the SOFTWARE
only on the DEVICE.
• NOT FAULT TOLERANT
THE SOFTWARE IS NOT FAULT
TOLERANT. ALPINE HAS
INDEPENDENTLY DETERMINED HOW TO
USE THE SOFTWARE IN THE DEVICE,
AND MS HAS RELIED UPON ALPINE TO
CONDUCT SUFFICIENT TESTING TO
DETERMINE THAT THE SOFTWARE IS
SUITABLE FOR SUCH USE.
• NO WARRANTIES FOR THE SOFTWARE
THE SOFTWARE is provided “AS IS” and
with all faults. THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, ACCURACY, AND

317

Legal Information
User Agreements
Reference Information
EFFORT (INCLUDING LACK OF
NEGLIGENCE) IS WITH YOU. ALSO,
THERE IS NO WARRANTY AGAINST
INTERFERENCE WITH YOUR
ENJOYMENT OF THE SOFTWARE OR
AGAINST INFRINGEMENT. IF YOU HAVE
RECEIVED ANY WARRANTIES
REGARDING THE DEVICE OR
SOFTWARE THOSE WARRANTIES DO
NOT ORIGINATE FROM, AND ARE NOT
BINDING ON, MS.
• NO LIABILITY FOR CERTAIN DAMAGES.
EXCEPT AS PROHIBITED BY LAW, MS,
MICROSOFT CORPORATION AND THEIR
AFFILIATES SHALL HAVE NO LIABILITY
FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE.
THIS LIMITATION SHALL APPLY EVEN IF
ANY REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS,
MICROSOFT CORPORATION AND/OR
THEIR AFFILIATES BE LIABLE FOR ANY
AMOUNT IN EXCESS OF U.S. TWO
HUNDRED FIFTY DOLLARS
(U.S.$250.00). •
SPEECH RECOGNITION
If the SOFTWARE includes speech
recognition component(s), you should
understand that spee ch recognition is
an inherently statistical process and that
recognition errors are inherent in the
process. Neither ALPINE nor its suppliers
shall be liable for any damages arising
out of errors in the speech recognition
process.
• LIMITATIONS ON REVERSE
ENGINEERING, DECOMPILATION, AND
DISASSEMBLY
You may not reverse engineer,
decompile, or disassemble the
SOFTWARE, except and only to the
extent that such ac tivity is expressly
permitted by applicable law
notwithstanding this limitation.
• ADDITIONAL SOFTWARE/SERVICES
The SOFTWARE may permit ALPINE, MS,
Microsoft Corporation or their affiliates
to provide or make available to you
SOFTWARE updates, supplements, add-
on components, or Internet-base service
components of the SOFTWARE after the
date you obtain your initial copy of the
SOFTWARE (“Supplemental
Components”).

If ALPINE provides or makes available
to you Supplemental Components
and no other EULA terms are
provided along with the
Supplemental Comp onents, then the
terms of this EULA shall apply.

If MS, Microsoft Corporation or their
affiliates make available
Supplemental Components, and no
other EULA terms are provided, then
the terms of this EULA shall apply,
except that MS, Microsoft
Corporation or affiliate entity
providing the Supplemental
Component(s) shall be licensor of the
Supplemental Component(s).

ALPINE, MS, Microsoft Corporation
and their affiliates reserve the right to
discontinue any Internet-based
services provided to you or made
available to you through the use of
the SOFTWARE.
• RECOVERY MEDIA
If SOFTWARE is provided by ALPINE on
separate media and labeled “Recovery
Media” you may use the Recovery
Media solely to restore or reinstall the
SOFTWARE originally installed on the
DEVICE.
Continued

318

Legal Information
User Agreements
Reference Information
•UPGRADES
If the SOFTWARE is provided by ALPINE
separate from the DEVICE on separate
media or via web download or other
means, and is labeled “For Upgrade
Purposes Only” you may install one (1)
copy of such SOFTWARE onto the
DEVICE as a replacement copy for the
existing SOFTWARE, and use it in
accordance with this EULA, including
any additional EULA terms
accompanying the upgrade SOFTWARE.
• TERMINATION
Without prejudice to any other rights,
ALPINE or MS may terminate this EULA
if you fail to comply with the terms and
conditions of this EULA. In such event,
you must destroy all copies of the
SOFTWARE and all of its component
parts.
• INTELLECTUAL PROPERTY RIGHTS
All title and intellec tual property rights
in and to the SOFTWARE (including but
not limited to any images, photographs,
animations, video, audio, music, text
and “applets,” incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by MS,
Microsoft Corporation, their affiliates or suppliers. The SOFTWARE is licensed,
not sold.
You may not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual prope
rty rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content
owner and may be protected by
applicable copyright or other intellectual
property laws and treaties. This EULA
grants you no rights to use such
content. All rights not specifically
granted under this EULA are reserved by
MS, Microsoft Corporation, their
affiliates and suppliers. Use of any on-
line services which may be accessed
through the SOFTWARE may be
governed by the respective terms of use
relating to such services. If this
SOFTWARE contains documentation
that is provided only in electronic form,
you may print one copy of such
electronic documentation.
• TRADEMARKS
This EULA does not grant you any rights
in connection with any trademarks or
service marks of ALPINE MS, Microsoft
Corporation, their affiliates or suppliers. •
PRODUCT SUPPORT
Product support for the SOFTWARE is
not provided by MS, its parent
corporation Microsoft Corporation, or
their affiliates or subsidiaries. For
product support, please refer to ALPINE
support number provided in the
documentation for the DEVICE.
Should you have any questions
concerning this EULA, or if you desire to
contact ALPINE for any other reason,
please refer to the address provided in
the documentation for the DEVICE.
• SOFTWARE TRANSFER ALLOWED BUT
WITH RESTRICTIONS
You may permanently transfer rights
under this EULA only as part of a
permanent sale or transfer of the
Device, and only if the recipient agrees
to this EULA. If the SOFTWARE is an
upgrade, any transfer must also include
all prior versions of the SOFTWARE.
• EXPORT RESTRICTIONS
You acknowledge that SOFTWARE is of
US-origin. You agree to comply with all
applicable international and national
laws that apply to the SOFTWARE,
including the U.S. Ex port Administration
Regulations, as well as end-user, end-
use and country destination restrictions

319

Legal Information
User Agreements
Reference Information
issued by U.S. and other governments.
For additional information on exporting
the SOFTWARE, see http://
www.microsoft.com/exporting/.
Music recognition technology and related
data are provided by Gracenote®.
Gracenote is the industry standard in music
recognition technology and related
content delivery.
For more information, visit
www.gracenote.com.
When music is recorded to the HDD from a
CD, information such as the recording
artist and track name are retrieved from
the Gracenote Database and displayed
(when available).
Gracenote may not contain information
for all albums.
Gracenote is an in ternet-based music
recognition service that allows artist,
album, and track information from CDs to
display on the HDD.
Gracenote users are allowed 4 free
updates a year. More information about
Gracenote, its features, and downloads are
■ Gracenote Music Recognition
Service (CDDB)
available at www.hond a.com (in U.S.) or
www.honda.ca (in Canada).
CD and music-related data from
Gracenote, Inc., copyright © 2000 to
present Gracenote. Gracenote Software,
copyright © 2000 to present Gracenote.
One or more patents owned by Gracenote
apply to this product and service. See the
Gracenote website for a non-exhaustive
list of applicable Gracenote patents.
Gracenote, CDDB, Musi cID, MediaVOCS,
the Gracenote logo and logotype, and the
“Powered by Gracenote” logo are either
registered trademarks or trademarks of
Gracenote in the Unit ed States and/or
other countries.
This application or device contains
software from Gracenote, Inc. of
Emeryville, California (“Gracenote”). The
software from Gracenote (the “Gracenote
Software”) enables this application to
perform disc and/or file identification and
obtain music- related information,
including name, artist , track, and title
information (“Gracenote Data”) from
online servers or embedded databases ■ Gracenote® END USER
LICENSE AGREEMENT