2014.5 Citroen C4 Owner's Manual

Audio and Telematics
78
Radio
QUESTIONANSWERSOLUTION
The quality of reception of the radio station listened to gradually deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listened to or there is no transmitter in the geographical area through which the vehicle is travelling.
Activate the "RDS" function by means of the short-cut menu to enable the system to check whether there is a more power ful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate a fault with the audio system.
The aerial is absent or has been damaged (for example when going through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio stations in the list of stations received.
The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name (the title of the song for example). The system interprets this information as the name of the station. The name of the radio
station changes.

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Audio and Telematics 79
Media
QUESTIONANSWERSOLUTION
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the catalogue time).
Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick.
When I connect my iPhone as a telephone and to the USB port at the same time, I am unable to play the music files.
When the iPhone connects automatically as a telephone, it forces the streaming function. The streaming function takes the place of the USB function which is then not useable, there is a period without sound of the track being played with Apple ® players. ® players. ®
Disconnect and reconnect to the USB port (the USB function takes priority over streaming).
The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play. - Check that the CD is inserted in the player the right way up. - Check the condition of the CD: the CD cannot be played if it is too damaged. - Check the content in the case of a recorded CD: refer to the advice in the "AUDIO" section. - The audio system's CD player does not play DVDs. - Some recorded CDs will not be played by the audio system because they are not of the correct quality.
The CD has been recorded in a format that is not compatible with the player (udf, ...).
The CD is protected by an anti-pirating protection system which is
not recognised by the audio system.
There is a long waiting period following the insertion of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take from a few seconds to a few minutes.
This phenomenon is normal.

Audio and Telematics
80
QUESTIONANSWERSOLUTION
The CD player sound is p o o r. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting an ambience.
Some characters in the media information are not displayed correctly while playing.
The audio system does not display some types of characters. Use standard characters to name tracks and folders.
Playing of streaming files does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and the track length are not displayed on the screen when streaming audio.
The Bluetooth profile does not allow the transfer of this information.

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Audio and Telematics 81
Settings
QUESTIONANSWERSOLUTION
In changing the setting of treble and bass the equalizer setting is deselected.
The selection of an equalizer setting imposes the balance settings. Modifying one without the other is not possible. Modify the balance or equalizer settings to obtain the desired musical ambience.
In changing the equalizer setting, treble and bass return to zero.
When changing the balance settings, the distribution setting is deselected.
The selection of a distribution setting imposes the balance settings. Modifying one without the other is not possible. Modify the balance or distribution settings to obtain the desired musical ambience.
When changing an
distribution setting, the balance setting is deselected.

Audio and Telematics
82
QUESTIONANSWERSOLUTION
There is a difference in sound quality between the different audio sources.
For optimum sound quality, the audio settings for Volume, Bass, Treble, Equalizer and Loudness can be adapted to the different sound sources, which may result in audible differences when changing source.
Check that the audio settings for (Volume, Bass, Treble, Equalizer, Loudness) are adapted to the sources listened to. It is advisable to set the Audio functions (Bass, Treble, Fr-Re balance, Le-Ri balance) to the middle position, select the "Linear", musical ambience and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
With the engine off, the system switches off after a few minutes of use.
When the engine is switched off, the system's operating time depends on the state of charge of the battery. The switch-off is normal: the system switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.

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Audio and Telematics 83
Telephone
QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible. - Check that your telephone's Bluetooth function is switched on. - Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone at www.citroen.co.uk (services).
The volume of the telephone connected in Bluetooth mode is inaudible.
The volume depends both on the system and on the telephone. Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
The ambient noise level has an influence on the quality of telephone communication. Reduce the ambient noise level (close the windows, reduce the booster fan speed, slow down, ...).
Some contacts are duplicated in the list. The options for synchronizing contacts are synchronizing the contacts on the SIM card, the contacts on the telephone, or both. When both synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display telephone contacts".
Contacts are not shown in alphabetical order. Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone di r e c to r y.
The system does not receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the system.

Audio and Telematics
2
Connected services









Level 1



Level 2



Level 3

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Audio and Telematics
3
Internet browser


Authentication for Internet browsing via
a smartphone is done using the Dial-Up
Networking (DUN) standard.
Press on " Internet browser
" to
displays the browser's home page;
first connect your smartphone by
Bluetooth, option "Internet", see the
" Te l e p h o n e
" section.

Some smartphones of the latest
generation do not support this
standard.







Press on Connected services
to
display the primary page.