2013 TOYOTA AVENSIS Owners Manual (in English)

5
609 5-1. Essential information
When trouble arises
AVENSIS_EE (OM20B44E)
Installing towing eyelets
Remove the eyelet cover.
The eyelet cover has a rotary
mechanism which allows the
cover to be opened by pushing on
the outer side.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
STEP1
STEP2
STEP3

610 5-1. Essential information
AVENSIS_EE (OM20B44E)
If it is difficult to push the eyelet open
Location of the emergency towing eyelet
P. 648, 662, 676
CAUTION
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely. If not securely installed,
towing eyelets may come loose during towing. This may lead to accidents
that cause serious injury or even death.
A screwdriver wrapped in cloth can be
used to help open the eyelet.
Put the screwdriver into the inner side of
the hook cover.

5
611 5-1. Essential information
When trouble arises
AVENSIS_EE (OM20B44E)
Towing with a sling-type truck
NOTICE
To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.

612 5-1. Essential information
AVENSIS_EE (OM20B44E)
Towing with a wheel-lift type truck from the front
Release the parking brake.
NOTICE
To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.

5
613 5-1. Essential information
When trouble arises
AVENSIS_EE (OM20B44E)
Towing with a wheel-lift type truck from the rear
Multidrive or automatic transmis-
sion: Use a towing dolly under
the front wheels.
Manual transmission: We recom-
mend to use a towing dolly under
the front wheels.
Vehicles with smart entry & start
system: When not using a towing
dolly, turn the “ENGINE START
STOP” switch to ACCESSORY
mode and shift the shift lever to
“N”.
Vehicles without smart entry &
start system: When not using a
towing dolly, turn the engine
switch to the “ACC” position and
shift the shift lever to “N”.

614 5-1. Essential information
AVENSIS_EE (OM20B44E)
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
To prevent causing serious damage to the transmission
(Multidrive or automatic transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
To prevent damaging the vehicle (manual transmission)
Vehicles with smart entry & start system: Do not tow the vehicle with the
“ENGINE START STOP” switch OFF.
Vehicles without smart entry & start system: Do not tow the vehicle with the
engine switch to the “LOCK” position.
The steering lock mechanism is not strong enough to hold the front wheel
straight.

5
615
5-1. Essential information
When trouble arises
AVENSIS_EE (OM20B44E)
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, as
soon as possible.
Visible symptoms
Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
Engine coolant temperature gauge indicates that the tempera-
ture is higher than normal
Audible symptoms
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the engine
Operational symptoms
Engine missing, stumbling or running rough
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor

616
5-1. Essential information
AVENSIS_EE (OM20B44E)
Fuel pump shut off system (gasoline engine)
Follow the procedure below to restart the engine after the system is
activated.
Vehicles with smart entry & start system:
Turn the “ENGINE START STOP” switch to ACCESSORY mode
or OFF.
Vehicles without smart entry & start system:
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
NOTICE
Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fuel pump shut off system stops sup-
plying fuel to the engine.
STEP1
STEP2