data by NISSAN can be provided in various
ways. The vehicle is equipped with a “pop up”
screen on the vehicle navigation system that will
ask for your consent to this data transfer. A
version of the following message will appear:
“Pursuant to subscription agreement, your ve-
hicle wirelessly transmits recorded vehicle data
to NISSAN for various purposes, including
CARWINGS
TMservices, product evaluation,
research and development. By touching [OK],
you consent to the transmission and use of your
vehicle data. See Owner’s Manual or NISSAN
Owner’s portal webpage for terms and details.”
If you touch [OK], your vehicle will transmit data
as designed in connection with the vehicle
telematics system. If you touch [Decline] your
vehicle will not transmit data. However, the
telematics features referenced above, and per-
haps others, will not be available to you. The
vehicle’s static navigation system will remain
operational, and you will be able to access your
radio and climate controls.
Telematics features are dependent on cellular
data transmission. Some areas may have limited
or no cellular connectivity, resulting in a loss or
interruption of data transmission and, as a result,
certain features may be temporarily unavailable.
Even if areas with good signal reception, cellular
connectivity can be adversely affected by things
such as tall buildings, apartments, tunnels, underground parking, mountainous areas, etc.
Even if the signal strength bar of the in-vehicle
data communication module indicates good
reception, connectivity may be disrupted. This
does not indicate a malfunction. Operate the
system again after a few minutes to restore
connectivity. CARWINGS
TMtelematics features
are offered as a convenience to the vehicle
owner. NISSAN is not responsible for, and
owner assumes all risk of, interruptions in
service or errors based on incomplete or
inaccurate data. CARWINGS
TMcommunica-
tions may be received at a verified e-mail
address or by SMS/text messaging-enabled
mobile phone. Standard text rates and/or data
usage may apply depending on your carrier.
If your vehicle’s telematics account is active, and
you are not the original owner, please contact
NISSAN at the website or phone number above
as soon as possible to update the telematics
enrollment information. Upon sale of the vehicle,
please contact NISSAN at the website or phone
number above so that NISSAN’s records may be
updated. CARWINGS
TMsubscription services
will automatically terminate at the end of the
initial free term if you do not wish to renew your
subscription agreement at the prices then in
effect.
CARWINGSTM5-3
6-4Viewing technical information
.the maintenance interval is set again.
COMFORT & CONVENIENCE SET-
TINGS
This key does not appear on the display until the
power switch is pushed to the "ON" position.
1. Push the MENUbutton and touch [Set-
tings].
2. Touch [Comfort & Convenience].
3. Touch the item you would like to set.
Available settings
. [Auto Interior Illumination]:
When this item is turned on, the interior
lights will illuminate if any door is unlocked.
. [Speed Sensing Wiper Interval]:
When this item is turned to ON, the wiper
interval is adjusted automatically according
to the vehicle speed. .
[Light Sensitivity]:
Adjust the sensitivity of the automatic head-
light by touching [+] or [-].
. [Light Off Delay]:
Select the duration of the automatic head-
light off timer from 0, 30, 45, 60, 90, 120,
150 and 180 second periods.
. [Selective Door Unlock]:
When this item is turned on, only the driver’s
door is unlocked first after the door unlock
operation. When the door handle request
switch on the driver’s or front passenger’s
side door is pushed to be unlocked, only the
corresponding door is unlocked first. All the
doors can be unlocked if the door unlock
operation is performed again within 60
seconds. When this item is turned to OFF,
all the doors will be unlocked after the door
unlock operation is performed once.
. [Intelligent Key Lock/Unlock]:
When this item is turned to ON, door lock/
unlock function by pushing the door handle
request switch will be activated.
. [Return All Settings to Default]:
Touch this item and touch [Yes] if you want
to return all settings to the default.
This displays information about the vehicle
location on the route when driving according
to route guidance.
1. Push the MENUbutton and touch [Info.].
2. Touch [Where am I?].
Contents of vehicle location information
*1Next Street:
Displays the next street on the route.
*2Displays the distance to the next intersection on
the route.
*3Current Street:
Displays the current street on the route.
*4Previous Street:
Displays the previous street on the route.
*5Displays the distance traveled from the previous
intersection on the route.
VIEWING INFORMATION ABOUT
CURRENT VEHICLE LOCATION
10-6Troubleshooting guide/General system information
Energy information display
SymptomPossible cause Possible solution
The instant value shown on the energy economy
information continues to show the maximum value. This is due to power stored by the cooperative
regenerative brake being used.Battery power is stored by the cooperative regenerative
brake while driving. While this occurs, the instant value
will be displayed as the maximum. The maximum value
will be displayed until the regenerated power is
consumed.
The driving range increase/decrease when the air
conditioner/heater is ON/OFF that is displayed in the
energy usage information screen is displayed as +0
mile (+0 km) or -0 mile (-0 km). The power used for the air conditioner/heater will
decrease in response to the power used by the traction
motor and the increase/decrease difference of the
driving range will be under ±1 mile (±1 km). Also, when
the Li-ion battery available charge is low, the increase/
decrease of the driving range will also become smaller.This is not a malfunction.
SymptomPossible cause Possible solution
An indirect route is suggested. If there are restrictions (such as one-way streets) on roads close to the starting point or destination, the system may suggest an indirect route. Adjust the location of the starting point or destination.
The system may suggest an indirect route because route calculation
does not take into consideration some areas such as narrow streets
(gray roads) . Reset the destination to a main or ordinary road, and
recalculate the route.
The landmark information does not
correspond to the actual information. This may be caused by insufficient or incorrect map data.
Updated information will be included in the next version
of the map data.
The suggested route does not exactly
connect to the starting point, waypoints,
or destination. There is no data for route calculation closer to these locations. Set the starting point, waypoints and destination on a
main road, and perform route calculation.
Troubleshooting guide/General system information10-13
10-14Troubleshooting guide/General system information
Voice guidance
SymptomPossible cause Possible solution
Voice guidance is not available. Voice guidance is only available at certain intersections marked with
.In
some cases, voice guidance is not available even when the vehicle makes a
turn. This is not a malfunction.
The vehicle has deviated from the suggested route. Go back to the suggested route or request route calculation again.
Voice guidance is set to OFF. Turn on voice guidance.
Route guidance is set to OFF. Turn on route guidance.
The guidance content does not correspond
to the actual road conditions. The content of voice guidance may vary, depending on the types of
intersections at which turns are made. Follow all traffic rules and regulations.
10-16Troubleshooting guide/General system information
CARWINGSTM
SymptomPossible cause Possible solution
The system cannot connect to the
NISSAN CARWINGS Data Center. A subscription for the CARWINGSTMservice has not been
established. Sign up for a subscription to the CARWINGSTMservice. For details
about subscriptions, contact a NISSAN certified LEAF dealer.
The user ID and password are not entered. Enter the user ID and password.
“Inputting user ID and password” (page 1-11)
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is difficult to receive radio
waves. When the vehicle moves to an area where radio waves can be
transmitted sufficiently, communication will be restored. When the
icon on the display shows that the vehicle is inside the
communication area, the system can be used.
TCU is not turned on. If the icon does not show that the vehicle is inside the communication area despite the fact that the vehicle is in that
location, contact a NISSAN certified LEAF dealer.
Radio wave reception is not sufficient for TCU operation. When the vehicle moves to an area where radio waves can be transmitted sufficiently, communication will be restored. When the
icon on the display shows that the vehicle is inside the
communication area, the system can be used.
Communication may sometimes not be possible even when
the network status is good. Signing in again may restore the connection.
Some of the items that are displayed
on the menu screen cannot be se-
lected. The vehicle is being driven and some menu items are
disabled.
The vehicle is being driven. Stop the vehicle in a safe location and
apply the parking brake before operating the functions.
“Functions disabled while driving” (page 1-6)
Some parts of the screen are not
displayed. The vehicle is being driven and some menu items are
disabled. Operate the system after stopping the vehicle in a safe location and
applying the parking brake.
“Functions disabled while driving” (page 1-6)
The system does not announce in-
formation. The volume level is set to the minimum.
Adjust the volume level by operating theVOLbuttons located on
the control panel or on the steering wheel switch while the system
is announcing information.
iPod®player
SymptomPossible cause Possible solution
The system does not recognize an iPod®. A connector cable is not correctly connected, or the
iPod®does not correctly operate. Connect the connector cable again. If the system does
not recognize the iPod®after performing this procedure
above, reset the iPod®.
The iPod®that is to be connected is not compatible
with the system. Check the iPod®model and firmware versions available
for the system.
A USB extension cable is not correctly connected. Do not use a USB extension cable.
The cable is rapidly connected to or disconnected from
the USB connector. Slowly connect or disconnect the USB cable.
An iPod
®cannot be operated. The iPod®is connected to the in-vehicle audio system
while headsets, etc. are connected to the iPod®. Remove all equipment from the iPod
®after discon-
necting the iPod®from the system, and then connect it
to the system again.
The iPod
®is not operating normally. Disconnect the iPod®from the in-vehicle audio system,
and then connect it to the system again.
The system plays back an album/track that includes a
particular album art. Disconnect the iPod
®from the in-vehicle audio system,
and then reset the iPod®. Disable the album art, and
then connect the iPod®to the system.
An iPod®does not respond. There are too many tracks in a category. Decrease the number of tracks in a category (less than
3,000 tracks).
The shuffle function is turned on. Turn off the shuffle function if many tracks are stored on
the iPod
®.
Music cannot be played back. A connector is not connected to the iPod®. Firmly connect the connector until it clicks.
Playback cuts out. The sound cuts due to vibration resulting from unstable
location of the iPod
®. Place the iPod
®on a stable location where it does not
roll over.
Distorted sound occurs. The EQ (equalizer) function of the iPod
®is turned on. Turn off the EQ (equalizer) function.
Battery charge of an iPod®takes longer. Battery charge of the iPod®may take longer while an
iPod®is playing back. If the iPod
®is requires charging, it is recommended to
stop play back.
Battery charge of an iPod
®is unavailable. The cable that is connected to the iPod®may
deteriorate (cable disconnection, etc.). Check the cable currently in use.
Troubleshooting guide/General system information10-19
BLUETOOTH®HANDS-FREE PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle
hands free phone system. Use a cellular phone compatible with the system. Visit the
website (www.nissanusa.com/bluetooth) for model compat-
ibility.
Registration of the cellular phone has been performed
incorrectly. Check the registration procedure, and then register the
cellular phone again.
A cellular phone cannot be connected or is
disconnected after the registration is completed. The Bluetooth
®setting of the in-vehicle hands free
phone system is turned off. Turn on the Bluetooth®setting of the system.
The Bluetooth
®setting of the cellular phone is turned
off. Turn on the Bluetooth®setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth
®connection may be disrupted
depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hand free phone system.
Do not place the cellular phone close to the seats or your
body.
Registration of the cellular phone is not completed. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party does not
respond to the call, the party is out of the service area,
or the call is abandoned before the party responds) , the
system may reject a request to make a call to the phone
number. Turn off the cellular phone and turn it on again to reset the
connection.
The system does not recognize the connection of
a cellular phone. The system does not receive or
make a call. The cellular phone is not compatible with the in-vehicle
hands free phone system.
Use a cellular phone compatible with the system. Visit the
website (www.nissanusa.com/bluetooth) for model compat-
ibility.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such as
dial lock, etc.) of the registered cellular phone. Remove any settings which are limiting use of the cellular
phone, and then perform registration again.
Troubleshooting guide/General system information10-23