2013 MERCEDES-BENZ SPRINTER ESP

Display messages Possible causes/consequences and
0004 Solutions
ABS
Unavailable AB
Sh as been deactivated due to undervoltage. ESP ®
, ASR and
BAS, as well as cruise control, are also unavailable as a result.
The battery may no tbe being charged.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking
situations.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 000A
Visit workshop ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 000A
Visit workshop BASh
as been deactivated due to a malfunction.
G WARNING
The brake system continues to function normally, but without
electronic support.
The braking distance can increase in emergency braking
situations.
There is a ris kofanaccident.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 198
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
0008
Brake force
distribution EB
Dh as been deactivated due to undervoltage.
The battery may no tbe being charged.
G WARNING
The rear wheels could lock when you apply the brakes. The braking
distance can increase in emergency braking situations.
There is an increased risk of skidding and accidents.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 0008
Brake force
distribution Visit
workshop EBDh
as been deactivated due to a malfunction.
G WARNING
The rear wheels could loc kwhen you apply the brakes. The braking
distance can increase in emergency braking situations.
There is an increased risk of skidding and accidents.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. ESP
Visit workshop ESP
®
has been deactivated due to a malfunction. As a result,
cruise control has also been deactivated.
Engine power output may be reduced.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. ESP
Unavailable ESP
®
has been deactivated due to undervoltage. As a result, cruise
control has also been deactivated.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Consult a qualified specialized workshop as soon as possible. 200
Display messagesOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
000D
The yellow ASR/
ESP®
warning
lamp flashes
while the vehicle
is in motion. G
WARNING
ESP ®
or ASR is intervening because at least one of the wheels has
reached its tire grip limit.
Cruise control is deactivated for the duration of the intervention.
X Adapt your driving style to suit the road and traffic conditions.
Do not use too much throttle.
X Drive slowly. 000D
The yellow ASR/
ESP®
warning
lamp is lit while
the engine is
running. ASR is deactivated.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Activate ASR again. Exceptions (Y page 58).0002
000E000A0008
The yellow ESP ®
, ABS
and ASR/BAS indicator
lamps and the red
brake system indicator
lamp are lit while the
engine is running. EBD is malfunctioning or deactivated due to undervoltage or
malfunction.
The battery may not be being charged.
G WARNING
The rear wheels could lock sooner than expected when you apply
the brakes. The braking distance can increase in emergency
braking situations.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 210
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
000E
The yellow ABS
indicator lamp is
lit while the
engine is
running. ABS is deactivated due to a malfunction or is temporarily
unavailable. ESP ®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
Self-diagnosis may not be complete, or the battery may not be
charging.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking
situations.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive a short distance at a speed above 13 mph (20 km/h).
The functions mentioned above are available again when the
indicator lamp goes out.
If the indicator lamp does not go out:
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0009
The yellow DEF
indicator lamp is
lit while the
engine is
running. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X
Observe the messages in the display. 0002
The yellow ESP ®
indicator lamp is
lit while the
engine is
running. ESP
®
is deactivated due to undervoltage or a malfunction .As a
result, cruise control has also been deactivated.
Engine power output may be reduced.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).
X Drive on with care.
X Visit a qualified specialist workshop immediately. Indicator and warning lamps in the instrument cluster
213On-board computer and displays Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Stowage spaces and stowage
compartments
Important safety notes
G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when
braking or abruptly changing directions.
R Always store objects so that they cannot be
flung around in these or in similar
situations.
R Always make sure that objects do not
protrude from stowage compartments,
parcel nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
In addition, observe the information in the
"Loading guidelines" section (Y page 232). Glove box
Glove box (example: glove box with a lockable lid)
0008
Locked
0009 Unlocked
0026 Glove box handle
You can lock and unlock the glove box using
the mechanical or folding key.
X To open: unlock the glove box lid if
necessary.
X Pull glove box handle 0026in the direction of
the arrow. 0025
Card holder
0023 Pen holder
X To close: fold the glove box up and press
it until it engages. 222
Stowage spaces and stowage compartmentsStowing and features

X
To use the cigarette lighter: turn the key
to position 1in the ignition lock.
X Press in cigarette lighter 0005.
The cigarette lighte rwill pop out
automatically when the heatin gelemen tis
red-hot.
X Pull the cigarette lighter out of the socket
by its handle. 12
Vsocket
! Only use the 12 V socket (25 A) on the
center console for connecting the tire
inflatio ncompressor (Premium tire
sealant). You may otherwise damage the
electrical systems of the vehicle. Socket on the lower section of the center console
0005 12 V socket (25 A)
The 12 Vsockets for accessories are:
R at the bottom of the center console (12 V,
25 A)
R on the inside of the driver's seat frame
(12 V, 15 A) R
in the respective corner trim next to the
rear doors in the passenger compartment
(12 V, 15 A)
R in the cargo compartment next to the left
rear door (12 V, 15 A)
You can use the 12 V sockets (15 A) for
accessories with a maximu mpower
consumption of 180 W. You can connect
accessories with a maximum power
consumption of 300 W to the 12 V socket
(25 A) on the lower section of the center
console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running,
the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
You and others can suffer health-related
damage through electromagnetic radiation.
By using an exterior antenna, a possible
health risk caused by electromagnetic fields, 228
Mobile phoneStowing and features

as discussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved
exterior antenna for operating the mobile
phone. Only in this way can optimal mobile
phone reception quality in the vehicle be
ensured and mutual interference between the
vehicle electronics and mobile phones
minimized.
Observe the legal requirements for each
individual country. Mobile phone pre-installation
The mobile phone pre-installatio nincludes a
hands-free system integrated into the
vehicle. The microphone for the hands-free
system is installed in the overhead control
panel or in the overhead stowage
compartment together with the front interior
light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter
accessories include brackets for various
mobile phone models.
i Mobile phone brackets which are
available from various manufacturers on
the open market are not compatible with
the Sprinter telephone system .You can
recognize suitable holders for your mobile
phone by the imprinted star and the B6
spare part number on the back of the
bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-
installation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications
equipment
G
WARNING
Always pay attention to road and traffic
conditions.
Only operate electronic equipment when road
and traffic conditions permit. Bear in mind
that at a speed of only 30 mph (approximately
50 km/h), your vehicle covers about 44 ft
(approximately 14 m) every second.
An avigation system does no tsupply
informatio nonthe load-bearing capacity of
bridges or the overhead clearance of
underpasses.
The driver remains responsible for the safety
of the vehicle at all times.
Observe legal requirements.
Telephones, two-way radios and fax machines
without an exterior antenna could interfere
with the vehicle electronicsa nd thus
compromise the operational safety of the
vehicle. There is an increased ris kofaccident.
Do not use this equipment while the vehicle
is in motion. G
WARNING
You and others may damage your health due
to excessive electromagnetic radiation. By
using an external antenna, the possible health
risks of electromagnetic fields, which are
under discussion among the scientific
community, should be largel yprevented.
Therefore, only have the exterior antenna
installed at a qualified specialist workshop.
You will find information on retrofitting
electrical or electronic equipment in the
“Vehicle electronics” section (Y page 314). Additional communications equipment
229Stowing and features Z

R
When transporting luggage, always use the
cargo tie-down rings and a parcel net, if
present.
R Use cargo tie-down rings and fasteners
which are suitable for the weight and size
of the load.
Always observe the operating instructions of
the respective manufacturer when using
suitable load securing aids or tie downs. In
particular, the information on the end of
service life.
Load securing aids and tie downs may not be
used, for example, if:
R identification marks are missing or illegible
R there are yarn breakages, damage to
bearing seams or other signs of tearing
R there are signs of shearing, deformation,
pinching or other damage
R there is damage to clamping or connecting
elements
Load securing aids and tie downs in this
condition are ready for discard and must be
replaced. If you use load securing aids or tie
downs which are worn out, the load may not
be sufficiently secured and could cause
damage to property.
After an accident, the following must be
checked at a specialist workshop:
R a damaged cargo compartment floor
R a damaged loading area
R the cargo tie-down rings
R the tie downs
Otherwise, the load may not be correctly
secured the nextt ime anything is stowed.
Even if you follow all loading guidelines, the
load increases the risk of injury in the event
of an accident. Observe the tips in the
"Securing a load" (Y page 234) and "Load
distribution" (Y page 234) sections. Before loading
! The anti-slip mats cannot be used for
securing goods and must be replaced when
they show signs of:
R Permanent deformation and crushing
R Crack formation
R Cuts
X Tire pressure: checkthe tire pressure and
correct if necessary (Y page 278).
X Cargo compartment floor: clean the
cargo compartment floor.
The cargo compartmentf loor must be free
fro mo il and dust, dry and swept clean to
prevent the load fro mslipping.
X Place non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary. During loading
! On passenger van versions with
maximum seating layout, the permissible
rear axle load would be exceeded if the full
payload were to be loaded in the cargo
compartment.
X Observe the gross axle weight rating and
permissible gross vehicle weight for your
vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or
optional equipmen tare installed. The
maximu mpayload is thus reduced.
X Observe the notes on load distribution
(Y page 234).
The overall cente rofgravity of the load
should always be as low as possible,
centered and between the axles near the
rear axle.
X Secure the load (Y page 234).
Always observe the relevant country-
specific legal requirements, laws and
regulations. Loading guidelines
233Transporting loads Z