
X
To derestrict the shift range: press and
hold the selecto rlever towards D+until D appears in the display again.
The automatic transmission shifts from the
current shift range directly to
D.
X To select the optimum shift range: press
and hold the selector lever to the left
towards D–.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration .To do this, the automatic
transmission will shift down one or more
gears. Shift ranges
When the selector lever is in position Dyou
can restrict or derestrict the shift range for
the automatic transmission.
X To extend/restrict the shift range: press
the selector lever briefly to the right
towards D+or left towards D–.
The display shows the selected shift range.
The automatic transmission shifts only as
far as the relevant gear.
i If the maximum engine speed for the
restricted shift range is reached and you
depress the accelerator pedal, the
automatic transmission will not shift up. Driving situations
0009
Use the braking effect of the engine
on steep downhill gradients and for
driving:
R
on steep mountain roads
R in mountainous terrain
R in arduous conditions 000E
Use the braking effect of the engine
on extremely steep downhill
gradients and long downhill
stretches. Driving tips
Accelerator pedal position Your style of driving influences how the
automatic transmission shifts gear:
R little throttle: early upshifts
R lots of throttle: later upshifts
Kickdown Use kickdown for maximum acceleration:
X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the
next gear down, depending on the engine
speed.
X Ease off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Maneuvering Maneuvering in a tight space:
X
Control the vehicle's speed by braking
carefully.
X Depress the accelerator pedal slightly and
evenly.
i You can shift back and forth between
drive position Dand reverse gear Rat low
speeds without applying the brakes. This
can help you, for example when rapidly
maneuvering the vehicle or rocking it out of
snow or slush.
Towing atrailer X
Drive at moderate engine speeds on steep
uphill gradients.
X Depending on the uphill or downhill
gradient, shift down to ashift range
adapted to the driving situation
(Y page 140), even if cruise control is
activated. 140
Automatic transmissionDriving and parking

Problems with the transmission
Problem Possible causes/consequences and
0004 Solutions
The transmission
malfunctions when
shifting gear. The transmission is losing oil.
X
Have the transmission checked immediately at a qualified
specialist workshop. The acceleration
characteristics have
deteriorated
noticeably.
The transmission does
not shift. The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear
R.
X Stop the vehicle.
X Depress the brake pedal.
X Move the selector lever to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Depress the brake pedal.
X Move the selector lever to position Dor R.
In position D, the transmission shifts into second gear; in
position R, the transmission shifts into reverse gear.
X Have the transmission checked immediately at a qualified
specialist workshop. Releasing the parking lock manually
X
Apply the parking brake.
X Remove cover 0005. X
Slide implement 0006as far as it will go into
the opening.
X Push the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can
now move the selector lever freely again
until it is returned to position P.
X Remove implement 0006.
X Re-install cover 0005.
In the event of a malfunction, it is possible to
manually release the selector lever from the Automatic transmission
141Driving and parking Z

X
Turn tank filler cap 0006counter-clockwise,
remove it and let it hang from strap 0005.
Make sure that tool 0023remains in tank filler
cap 0006while doing so.
X Only fill up the DEFt ank until the DEFlevel
is visible for the first time in the filler neck.
X Replace tank filler cap 0006and turn
clockwise.
X Pull tool 0023out of tank filler cap 0006and
stow with the vehicle tool kit in the footwell
on the co-driver's side.
X Pull cover 0025up over hole 0026of tank filler
cap 0006, turn and release.
X Turn tank filler cap 0006.
If tank filler cap 0006turns freely, the DEF
tank is closed. Parking
Important safety notes
G
WARNING
Flammable materials, e.g. leaves, grass or
twigs, may ignite if they come into contact
with hot parts of the exhaust system or
exhaust gases for extended periods. There is
a risk of fire.
Park the vehicle so that no flammable
materials come into contact with hot parts of
the vehicle. In particular, do not park on dry
areas of grass or harvested grainfields. G
WARNING
If you switch off the ignition while driving,
safety-relevant function sare only available
with limitations, or not at all.T his could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train.
! When the vehicle is parked, always
remove the key to prevent the battery from
becoming discharged.
On vehicles with a battery isolating switch,
switch off the power supply if the vehicle is
to be out of use for a longer period of time.
Always park your vehicle safely and according
to legal requirements and secure it against
rolling away.
To ensure that the vehicle is properly secured
against rolling away unintentionally:
R the parking brake must be firmly applied
R the selector lever must be in position Pand
the key must be removed from the ignition
lock
R
R on steep uphill or downhill gradients, the
front wheels must be turned towards the
curb
R on steep uphill or downhill gradients, the
empty vehicle must be secured at the front
axle, e.g. with a wheel chock or similar
object
R on steep uphill or downhill gradients, the
laden vehicle must also be secured at the
rear axle, e.g. with a wheel chock or similar
object Parking
145Driving and parking Z

Use the wheel chock (Y
page 147) to do so.Parking brake
G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking
brake when the vehicle is stationary. X
To apply the parking brake: pull brake
lever 0005up as far as the last possible
detent.
The 000B warning lamp in the instrument
cluster lights up if the engine is running.
i On vehicles with a folding brake lever, you
can then press lever 0005down to the stop.
X To release the parking brake: on vehicles
with a folding brake lever, first pull brake
lever 0005up to the stop.
X Raise brake lever 0005slightly and press
release knob 0006.
X Guide brake lever 0005down to the stop.
The 000B indicator lamp in the instrument
cluster goes out.
Exceptionally, if the service brake fails, the
parking brake can be used to brake the
vehicle in an emergency.
X Emergency braking: press and hold
release button 0006and carefully apply brake
lever 0005. Switching off the engine
G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
! If the coolant temperature is very high,
e.g. after driving on hilly roads, leave the
engine running at idle speed for about
two minutes before turning it off.
This allows the coolant temperature to
return to normal.
X Stop the vehicle.
X Shift the automatic transmission to
position P. 146
ParkingDriving and parking

Limited braking performance on salt-
treated roads When driving on salted roads, salt may start
to build up on the brak edisks and brake pads.
This can increase braking distances
considerably.
Maintain a greater distanc eto the vehicle in
front.
To remove any build up of salt that may have
formed:
X Apply the brakes at the start of the journey,
occasionally during journey and at the end
of the journey. Make sure that you do not
endanger other road users when doing so.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered
surfaces, road salt and/or dirt may get into
the parking brake. This causes corrosion and
a reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
110 yds (100 m) at a maximum speed of
12 mph (20 km/h).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake. Driving in wet conditions
Hydroplaning G
WARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on the
depth of water on the road. There is a risk of
an accident.
For this reason, avoid tire ruts and brake
carefully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as
follows:
R reduce your speed
R avoid tire ruts
R apply the brakes with care
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the water level of standing water should not
be above the lower edge of the front
bumper
R do not drive faster than walking speed Driving tips
151Driving and parking Z

Driving in winter
General notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do no tshift down for additional engine
braking on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop in good time at the onset
of winter.
i Do not cover the radiator, e.g. with a
winter cover. The measurements of the on-
board diagnostic system may otherwise
return inaccurate values. Some of these
values are legally prescribed and must
therefore always be exact.
Observe the notes in the "Winter operation"
section (Y page 276).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y page 276). Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface. G
WARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N.P rolonged rolling of the wheels, e.g.
when being towed, will result in
transmission damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to neutral position
N.
X Try to maintai ncontrol of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise
control.
You can find further information on winter
tires and snow chains in the "Wheels and
tires" section (Y page 276).152
Driving tipsDriving and parking

Problems with the rear view camera
Problem Possible causes/consequences and
0004 Solutions
After reverse gear is
selected, white lines
appear on the monitor
or the picture flickers. The rear view camera is exposed to very bright white light or
fluorescent light.
X
Check whether the rear view camera works at another location. The rear view camera is
functioning incorrectly
or not at all. R
The surrounding area is very dark.
R The outside temperature has changed rapidly or is very high.
R The camera lens is dirty or obstructed.
X Check the rear view camera and clean the camera lens if
necessary (Y page 259). Working mode
ADR (working speed governor)
General notes When activated, ADR automatically increases
the engine speed to a preset speed or a speed
you have set.
i After a cold start, the idling speed of the
engine is increased automatically. If the
preset working speed is lower than the
increased idling speed, the working speed
is only reached once the engine has
completed the warm-up phase.
It is only possible to activate ADR with the
vehicle stationary and the parking brake
applied.
The selector lever of the automatic
transmission must be in position P.Activating/deactivating ADR X
To activate: press the upper section of the
0023 switch while the engine is running.
The indicator lamp in the switch comes on.
The 0004 indicator lamp in the instrument
cluster lights up or the display shows the
following message: Operating speed governor active .
X To deactivate: press lower section of the
0023 switch while the engine is running.
The indicator lamp in the switch goes out.
ADR is automatically deactivated if:
R you release the parking brake.
R the brake pedal is depressed.
R the vehicle moves.
R the control unit detects a malfunction. Working mode
167Driving and parking Z

is installed and secured correctly before every
journey.
If your vehicle is equipped with a Sprinter
trailer tow hitch, you need a ball coupling that
is approved for the trailer tow hitch.
When mounting and removin gthe approved
ball coupling, observe the relevant
information in the operating instructions of
the ball coupling manufacturer.
If you cannot mount the ball coupling
correctly, remove it. In this case, the ball
coupling may not be used for towing a trailer.
Notes on the permissible dimensions and
weights can also be found on the
identification plate of the trailer tow hitch.
You can obtain advice from a qualified
specialist workshop. Coupling up a trailer
! Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is
equipped with an anti-lock brake system.
Doing so will result in a loss of function of
the brake systems of both the vehicle and
the trailer. Trailer coupled ready for use
X
Make sure the selector lever of the
automatic transmission is in position P.
X Apply the parking brake of the vehicle.
X Close all doors. X
Position the trailer horizontally behind your
vehicle.
i The height of the ball neck changes
according to the load on the vehicle. In this
case, use a trailer with aheight-adjustable
trailer drawbar.
X Couple the trailer.
X Establish all electrical and other
connections to the trailer.
X Remove the objects that are preventing the
trailer from rolling, e.g. wheel chocks.
X Release the trailer parking brake.
i The subharness of the vehicle has a cable
connection to the brake lamp indicator
lamp.
Observe the maximum permissible trailer
dimensions (width and length).
Most federal states and all Canadian
provinces require by law:
R safety chains between the towing vehicle
and the trailer. The chains should be cross-
wound under the trailer drawbar. They must
be fastened to the vehicle's trailer
coupling, not to the bumper or the axle.
Leave enough slack in the chains. This
allows you to drive round tight corners.
R a separate brake system for certain types
of trailer.
R a safety switch for braked trailers. Find out
the specific requirements according to the
applicable laws.
If the trailer detaches from the towing
vehicle, the safety switch applies the
trailer's brakes. Towing
atrailer
There are numerous legal requirements
concerning the towing of a trailer, e.g .speed
restrictions. Make sure your vehicle/trailer
combination complies with local laws. This
not only means where you live, but also
anywhere you are driving to. Information is Towing
atrailer
171Driving an d parking Z